Searching for Utility Assistance Programs
Located near Markham
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Malvern Office
1-888-789-4199 Office: 416-314-0261
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs, dental care, vision care
Employment incentives and benefits -- Employment and Training Start-Up Benefit
child care costs
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
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Short Description
Natural gas distribution company
Call Before You Dig: individuals must call so that underground wires or pipes can be located before they dig on their property for major landscaping or renovations
New Gas Service Installations: for individuals who currently do not have natural gas in their residence or business and would like further information on getting hooked up to natural gas
Golden Age Service: benefits include the waiving of security deposit and the option to pay their monthly gas bill after receiving their pension cheque (the bill will show the same due date, but the individual won't face any charges for paying late)
Budget billing plan: budgeting plan that evenly distributes natural gas charges over the course of eleven months
Low-Income Energy Assistance Program (LEAP): one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year * grant is credited directly toward energy bill
- report meter readings anytime by phone or online
- gas rates information by phone or online
- community investments, financial support, corporate donations and sponsorship enquiries
- community events service
Call Before You Dig: individuals must call so that underground wires or pipes can be located before they dig on their property for major landscaping or renovations
New Gas Service Installations: for individuals who currently do not have natural gas in their residence or business and would like further information on getting hooked up to natural gas
Golden Age Service: benefits include the waiving of security deposit and the option to pay their monthly gas bill after receiving their pension cheque (the bill will show the same due date, but the individual won't face any charges for paying late)
Budget billing plan: budgeting plan that evenly distributes natural gas charges over the course of eleven months
Low-Income Energy Assistance Program (LEAP): one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year * grant is credited directly toward energy bill
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Low-cost internet access by Rogers
Low cost service from a commercial provider
Low cost service from a commercial provider
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Willowdale Office
1-888-789-4199 Office: 416-314-6514
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs, dental care, vision care
Employment incentives and benefits -- Employment and Training Start-Up Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
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Short Description
COVID19 Services provided remotely; call, email or fax and staff will follow up
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
Utilities Program
Access centre for utilities assistance
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
- promotes affordable housing options
- Housing Connections (see separate entry) Community Partner, assistance with housing search and application process
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
- must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
- landlord and tenant mediation
- follow-up search assistance and community referrals
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing assistance to lower-income customers with their electricity bills
- help with applications for LEAP (Low Income Energy Assistance Program) providing assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
- for women, seniors and individuals who are unhoused due to domestic violence, and not eligible for existing federal settlement programs
- also for residents of Scarborough or eastern North York, who have low income and at risk for homelessness
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
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York Region Housing and Settlement Services
Office: 416-414-6779Office: 416-317-3655
Office: 647-267-5319
Office: 647-241-1237
Office: 416-268-0654
Visit Website
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Short Description
Newcomer housing support and settlement services, including information and referrals to other services such as Access York for rent or utility assistance intake, furniture bank, mediation services, legal clinic
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
- assists low income youth, families, newcomers and seniors in determining housing needs and applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- advocacy for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
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Short Description
Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
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Settlement Services
- information and referral services, housing and legal assistance
- translation and interpretation services
- counselling for students, individuals and families
- youth counselling and parenting sessions
- orientation programs
- Community Connections Mentorship Program for community support
- volunteer befriending for help adapting to the community and learning life skills
- group sessions such as wellnesss, English conversation classes, digital literacy
- referral services for credential assessment through World Education Services (WES)
- support with attending inquiries
- assistance finding employment opportunities
- guidance with accessing social, welfare and legal services
- housing referral and assistance connecting with potential landlords
- provision of social and cultural activities
- Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
- provides one-on-one and group sessions, both online and in-person
- offers self assessment tools,
- provides guidance in resume and cover letter writing
- assists in researching the job market and gives networking support
- youth engagement programs and services
- recreational activities and sports programs
- leadership development and mentoring opportunities
- social and cultural events for youth
- career guidance and job readiness workshops
- mental health and wellness support services tailored to youth
- project designed for empowering Black youth
- aims to enhance resilience against risk factors of violence
- full time paid employment preparation program for youth 15-30 years who are out of school, out of work, and in need of employment support
- 5 week pre-employment activities including resume preparation, employment readiness skills, career planning, counselling and referral services
- 8 to 16 week supported placement with an employer in the community, with ongoing support even after completing the program
- placements are in various fields such as sales, administration, construction, or trades
- introduction to OESP; eligibility information
- assistance with applications; assistance in renewing previous applications
- culturally sensitive prevention, education and treatment initiatives
- outreach and public education for community groups
- individual or group counselling for individuals struggling with gambling addiction or those affected by it
- counselling and referral for victims of family violence
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Short Description
As of October 16 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Scarborough Village Office. Phone and online services still available.
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Golden Mile Office
1-888-789-4199 Office: 416-212-2807
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs, dental care, vision care
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
Employment incentives and benefits -- Employment and Training Start-Up Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- Language Instruction for Newcomers to Canada (LINC) program
- Care for Newcomer Children (CNC)
- supportive counselling
- information and referral
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
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Short Description
A program that lowers electricity bills for low-income households. The program will reduce the cost of household electricity by applying a monthly credit directly to the bill. The credit amount will depend on how many people live in the home and the combined household income.
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Short Description
Regulates, licenses, monitors and inspects energy industry participants including natural gas and electricity utilities
- investigates potential violations and enforces regulations
- regulates rates charged to customers and regulates rebates to consumers
- online inquiry and complaint forms
- online energy industry information and resources including lists of licensed gas marketers and electricity retailers, and bill calculators for electricity or natural gas usage
- Help for Low Income consumers -- summary of programs, www.oeb.ca/rates-and-your-bill/help-low-income-consumers
- consumer newsletters and brochures
- electricity providers are required to reconnect customers without power before the start of the disconnection ban period and waive any charges due to reconnection, including Collection of Accounts service fees
- for more details www.oeb.ca/newsroom/2017/ban-disconnection-homes-winter-customers-electricity-distributors-frequently-asked
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
As of November 6 office is temporarily closed to in-person services due to renovations. In-person services have been moved to Lawrence Square Office. Phone and online services still available.
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Yorkgate Office
1-888-789-4199 Office: 416-325-5900
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs, dental care, vision care
Employment incentives and benefits -- Employment and Training Start-Up Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Lawrence Heights Office
1-888-789-4199 Office: 416-212-6757
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs,,dental care, vision care
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Employment incentives and benefits -- Employment and Training Start-Up Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs,,dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
Disability-related benefits -- assistive devices including mobility devices, vision and hearing aids, prosthetics
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Housing Stabilization Fund, 416-397-5550 -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Employment incentives and benefits -- Employment and Training Start-Up Benefit
- child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status * service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca -- to report suspected cases of social assistance fraud
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Short Description
Emergency material assistance
Ontario Electricity Support Program -- assistance with applications
- emergency assistance food and clothing (no drop-off at this location)
- pastoral counselling
- mental health counselling
- pre-school and caregiver drop in weekly
- youth programs
- seniors programs
- Christian life groups
- Christmas assistance
- volunteering
Ontario Electricity Support Program -- assistance with applications
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Short Description
Housing Help Centre includes assistance in housing search, applying for subsidized housing, education on tenant rights and eviction prevention services
Toronto Rent Bank Access Centre
Interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing
Access centre for assistance with applications
LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto
Follow-up case management services for individuals recently housed by the City
Satellite Housing Access and Tenancy Support offices:
East York Community Centre, 1081 1/2 Pape Ave
Beaches Employment and Social Services Office, 1631 Queen St E
Toronto Public Library, Dawes Road Branch, 416 Dawes Rd
Scarborough Village Employment and Social Services, 3660 Kingston Rd
Toronto Rent Bank Access Centre
Interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing
- outreach, tenancy support for landlord and tenant mediation, eviction prevention, housing stabilization and tenant education sessions
Access centre for assistance with applications
LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto
- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327; Enbridge 2023 LEAP funding depleted, customers can re-apply 2 Jan 2024
Follow-up case management services for individuals recently housed by the City
Satellite Housing Access and Tenancy Support offices:
East York Community Centre, 1081 1/2 Pape Ave
Beaches Employment and Social Services Office, 1631 Queen St E
Toronto Public Library, Dawes Road Branch, 416 Dawes Rd
Scarborough Village Employment and Social Services, 3660 Kingston Rd
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Short Description
COVID19 -- contact by telephone or email for COVID service updates
Housing Help Services
Housing Help Services
- support finding and maintaining housing
- eviction prevention and housing stabilization services, landlord tenant mediation
- Housing First case management and advocacy
- information, referral, assistance with applications for subsidized, supportive housing, or emergency shelters
- crisis intervention
- drop-in program, free telephone and computer use during drop-in hours
- Streets to Homes Follow-up Program -- services and specialized help for formerly homeless individuals with complex needs, ID clinic
- financial literacy, tenant rights and life skills sessions,
- support groups for women for socialization and informal networking
- individual counselling for survivors of domestic violence
- applicants must be low income with adequate income to sustain their housing
- must have legal status in Canada, and pay market rent (not subsidized)
- additional eligibility criteria apply, Ontario Works and Ontario Disability Support Program recipients not eligible, but can be referred to other programs
- also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
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