Searching for Crisis Lines For Abused People
Located near Markham
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Shelters and Community Supports
Toll Free: 1-800-263-3247 Toll Free: 1-877-222-8438
Office: 905-709-0900
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Short Description
COVID-19 -- maintain all essential services including supportive housing, assisted living, home care
Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours
Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings
- transportation for essential visits
- providing hot meals, frozen meals and food hampers to seniors and people needing isolation
- Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
- also available via phone/virtually telephone reassurance, supportive counselling and service coordination
- Family Health Organization, GAIN Community Team
- Adult Day Program -- in person and virtual care
- Diabetes Education Program -- assessment, consultation, group education
- Wellness and Community Development Program -- in person and virtual platform
- Vocational Training Centre -- in person and virtual platform
Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours
- for persons 55 years and older with special needs such as physical frailty or mild memory impairment, in need of supervised, structured setting
- social and recreation activities, lunch, snack
- personal care and health related services -- exercise, foot care, physiotherapy, massage therapy
- transportation available
- fee
- laundry -- fee
- personal care and health related services provided by personal support workers including medication reminders, personal hygiene, feeding
- public education, seminars, workshops
- information and referral
Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis
- individual counselling with nurse, dietitian and social worker
- health and education workshops, seminars, caregiver education and support
- information and referral
- workshop licensed by Stanford University
- community, wellness and health education
- caregiver support, volunteer development
- congregate dining -- fee, subsidies available
- transportation -- fee
- referrals, follow up
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care
- care coordination
- scheduled and unscheduled personal support workers' visit, security check
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings
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Short Description
COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation
Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check
Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee
Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings
- Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
- also available via phone/virtually telephone reassurance, supportive counselling and service coordination
- Family Health Organization, GAIN Community Team
- Adult Day Program -- in person and virtual care
- Diabetes Education Program -- assessment, consultation, group education
- Wellness and Community Development Program -- in person and virtual platform
- Vocational Training Centre -- in person and virtual platform
Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
- for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
- social and recreation activities, lunch, snack
- personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
- transportation available
- public education, seminars, workshops, information and referral
- individual counselling with nurse, dietitian and social worker
- health and education workshops, seminars
- caregiver education and support
- information and referral
- workshop licensed by Self-Management Resource Centre
- community, wellness and health education
- caregiver support, volunteer development
- congregate dining -- fee, subsidies available
- transportation -- fee
- referrals, follow up
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
- intensive case management, personalized care plan
- service navigation
Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check
Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee
Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home
- health maintenance, nutritional counselling
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings
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Call 911 in emergencies
Seniors Safety Line: 1-866-299-1011 * daily 24 hours
416-916-6728
Visit Website
Seniors Safety Line: 1-866-299-1011 * daily 24 hours
416-916-6728
Visit Website
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Short Description
Registered Charitable, Non-profit organization dedicated to raising awareness about the abuse and neglect of older adults, under the Ontario Strategy to Combat Elder Abuse
Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)
Seniors Safety Line - Free confidential 365/24/7 support line for seniors experiencing or at-risk of abuse including physical, mental, sexual, neglect, and financial * partnered with Assaulted Women's Helpline (AWHL)
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Citizenship and Immigration Centre, Scarborough office
Client Support Centre: 1-888-242-2100 Visit Website
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Short Description
COVID19 -- Travel considerations affecting immigration and refugees:
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card
Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care
ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers
Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca
Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060
Human trafficking hotline -- 1-833-900-1010
Refugee claims -- forms available on website and may be submitted online
For any application, appointments may be offered at
www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19.html
Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card
Administers Interim Federal Health Program (IFHP) -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care
- information for clients, information for health care providers can be found here: www.cic.gc.ca/english/helpcentre
ifhp-pfsi.medavie.bluecross.ca/en/search-ifhp-providers
Report suspected citizenship fraud -- call the Client Support Centre and follow the options, or email IRCC.CitizenshipFraudTips-Fraudedecitoyennete.IRCC@cic.gc.ca
Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060
Human trafficking hotline -- 1-833-900-1010
Refugee claims -- forms available on website and may be submitted online
For any application, appointments may be offered at
- 325 Milner Ave, Suite 200, Scarborough
- 3085 Glen Erin Drive, Mississauga
- 5343 Dundas St W, Ste 105, Etobicoke
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Shelter and Support Services
1-800-661-8294 Office: 905-722-3220
Crisis: 905-787-8604
Crisis: 905-722-3220
TTY: 905-787-8264
TTY: 905-722-6223
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Short Description
COVID19 Emergency shelter and crisis line open, call 1-800-661-8294
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
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Provides representation, leadership and support to 37 hospital-based sexual assault and domestic violence treatment centres collaboration in research, education and training activities to establish standardization in service provision
Information on health options and centre locations for victims/survivors of violence
Find a Centre: online searchable directoryof sexual assault/domestic violence centres in Ontario; map available to download; click to find a or click to find a Sexual Assault / Domestic Violence Treatment Centre
Information on health options and centre locations for victims/survivors of violence
- direct services for victims/survivors provided by member centres
- online training modules for service providers
- resource library
Find a Centre: online searchable directoryof sexual assault/domestic violence centres in Ontario; map available to download; click to find a or click to find a Sexual Assault / Domestic Violence Treatment Centre
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Short Description
Immediate crisis response, intervention and safety services, on site and by telephone
High Risk Support Services
Case management for high risk victims of domestic violence, stalking and sexual assault, includes in-depth safety planning at client's residence or other location of her/his choice, short and long-term goals assessment, linking/referrals to community and government services, case coordination, advocacy and counselling, and assistance completing Victim Quick Response Program (VQRP+) applications
Enhanced Services
Short-term intensive assistance including case management and coordination, advocacy, links to community services, prevention, system navigation for vulnerable clients
Neighbourhood Victim Advocacy Program - Exit Route
Intensive case management, advocacy and crisis intervention in designated communities for victims of crime and sudden tragedies in designated communities
TEAR (Teens Ending Abusive Relationships), tear@victimservicestoronto.com
Violence prevention through education programs and workshops
Trauma Dog Program
Certified trauma and handler team provide comfort to young victims of crime and sudden tragedy
Volunteer Program
Recruits, trains and engages volunteers, opportunities include:
Volunteer and student placement application available online or email info@victimservicestoronto.com
High Risk Support Services
Case management for high risk victims of domestic violence, stalking and sexual assault, includes in-depth safety planning at client's residence or other location of her/his choice, short and long-term goals assessment, linking/referrals to community and government services, case coordination, advocacy and counselling, and assistance completing Victim Quick Response Program (VQRP+) applications
Enhanced Services
Short-term intensive assistance including case management and coordination, advocacy, links to community services, prevention, system navigation for vulnerable clients
- Safety Planning Booklet available online in a variety of languages
- Victim Crisis Assistance Ontario and Victim Quick Response Program(see separate listing)
Neighbourhood Victim Advocacy Program - Exit Route
Intensive case management, advocacy and crisis intervention in designated communities for victims of crime and sudden tragedies in designated communities
- includes Toronto Police Service divisions 14, 23, 31, 43, 51
TEAR (Teens Ending Abusive Relationships), tear@victimservicestoronto.com
Violence prevention through education programs and workshops
- Youth Leadership Program recruitment and training to promote healthy relationships and raise awareness about abusive and harmful relationships
- #TEARtalk weekly Twitter chat run by TEAR Youth Leaders
Trauma Dog Program
Certified trauma and handler team provide comfort to young victims of crime and sudden tragedy
- priority to children and youth
- available to clients of Victim Services Toronto
Volunteer Program
Recruits, trains and engages volunteers, opportunities include:
- Victim Crisis Response
- interpreting
- fundraising
- outreach
Volunteer and student placement application available online or email info@victimservicestoronto.com
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Emergency shelter, capacity 32
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
- counselling and referrals
- advocacy and follow up
- court and immigration escort
- children's program and counselling
- legal and housing assistance
Community-based support in obtaining affordable housing, including counselling, assistance accessing food supports, outreach, workshops and speakers bureau
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Emergency short term shelter, capacity 35
- average stay 6-8 weeks
- crisis intervention and counselling
- information and referral
- advocacy, awareness and education
- supportive groups for women and children
- children's programs
- public education
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Information and referral to community support services to meet long term needs including crisis and follow-up services
Member agency of Support Services Network for Male Survivors in Ontario
Member agency of Support Services Network for Male Survivors in Ontario
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Rape crisis centre:
- crisis intervention and culturally sensitive counselling, support and referral
- support for families and friends of survivors
- support groups
- information on alternatives to legal justice system
- court support, accompaniment and advocacy program
- research, public education, workshops
- comprehensive volunteer training
- all services confidential
- trans-positive environment
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Francophone helpline for women
- crisis intervention
- support and referral to community agencies
- confidential calls
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24-hour telephone crisis and support line, includes emotional support, safety planning and information and referrals; live chat includes confidential and anonymous online counselling
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Crisis Support and Shelter Intake: 416-863-0511
Crisis Support and Shelter Intake: 1-866-863-0511
TTY: 1-866-863-7868
Office: 416-364-4144
Office: 1-888-364-1210
Visit Website
Crisis Support and Shelter Intake: 1-866-863-0511
TTY: 1-866-863-7868
Office: 416-364-4144
Office: 1-888-364-1210
Visit Website
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Short Description
Telephone and online (chat) crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
- liaison with diverse communities
- confidential and anonymous
Toronto only: initial assessment and intake for assaulted women's shelters, call 416-863-0511 or toll free 1-866-863-0511
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Short Description
COVID19 Telephone support line 1-833-900-1010 and online chat available 24 hours a day, 7 days a week; for local services, visit website for Referral Directory; in an emergency call 911
Confidential, victim-centered phone line and online chat connecting victims and survivors with social services, local emergency services including law enforcement, and transition and long-term supports/services (also receives tips from the public)
Referral directory
Confidential, victim-centered phone line and online chat connecting victims and survivors with social services, local emergency services including law enforcement, and transition and long-term supports/services (also receives tips from the public)
Referral directory
- online directory of services
- online library of resources
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Emergency Shelter
Toll Free: 1-888-293-5516 TTY: 416-924-0899
Fax: 416-924-4833
Office: 416-924-1411
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Short Description
Shelter includes food, some clothing, crisis counselling, support groups, court support, information and referral, children's program
- 24 hour crisis line
- capacity 30
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Emergency shelter services include telephone crisis counselling, support and advocacy, individual and group counselling, referrals and ex-resident follow-up and support
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- capacity 33
Transitional Worker assists residents and women in the community in finding housing, job search training and English as a Second Language (ESL) classes
Building Opportunities for Women (BOW)
Assistance with resume writing, interview preparation, job search, academic advancement and school programs, computer training, skills development and life skills
VIBE (Violence Intervention Breakthrough Empowerment)
Prevention program offered in-house, and in schools and communities
- music interactive therapy, academic support, group sessions, leadership and mentoring, and recreational activities
- in-school programs include Media Interactive, Music Interactive, WIT (Whatever It Takes), and Man Up (mentorship)
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Short Description
COVID19 Emergency shelter and crisis line open; shelter accepts new clients with referral from Assaulted Women's Helpline, call 416-863-0511
Emergency shelter, capacity 25
Emergency shelter, capacity 25
- counselling
- crisis intervention by telephone
- child care program
- referrals and advocacy
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The Redwood
Shelter: 416-533-8538Crisis: 647-370-8300
TTY: 416-533-3736
Office: 416-533-9372
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Short Description
COVID19 Emergency shelter open and crisis line 416-533-8538, text 647-370-8300, and chat iDetermine.ca available for support; community outreach counselling available, call for details
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
Emergency short term shelter, including crisis intervention and counselling, family support, and legal, housing, education and employment support; advocacy and outreach; workshops
- capacity 33
- Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Online support for women experiencing violence and abuse; professional counsellors assist with emotional support, safety planning, referrals and information
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Short Description
Referrals from Assaulted Women's Helpline only, 416-863-0511
Emergency shelter, including counselling, crisis intervention, needs assessment, mental health and addiction counselling, immigration and housing assistance, referrals and support (medical, financial, legal, employment, housing, parenting, immigration, substance abuse, cycle of violence), and advocacy for clients and their children; children's program includes children's group, counselling and recreation
Emergency shelter, including counselling, crisis intervention, needs assessment, mental health and addiction counselling, immigration and housing assistance, referrals and support (medical, financial, legal, employment, housing, parenting, immigration, substance abuse, cycle of violence), and advocacy for clients and their children; children's program includes children's group, counselling and recreation
- capacity 27
- ex-residents support program
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Short Description
Women leaving abuse call Assaulted Women's Helpline, 416-863-0511
Emergency shelter includes counselling, crisis management, needs assessment, referrals and support (medical, financial, legal, employment, education, housing), and advocacy for clients and their children; children's program includes individual and group counselling, recreational activities
Emergency shelter includes counselling, crisis management, needs assessment, referrals and support (medical, financial, legal, employment, education, housing), and advocacy for clients and their children; children's program includes individual and group counselling, recreational activities
- capacity 24
- 1 accessible room
- public education
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Violence Against Women Services
Crisis: 416-394-2999Office: 416-394-2950
Office: 416-394-2424
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Short Description
COVID19 Contact or visit website for update on phone, virtual and in-person programs and services
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
Emergency shelter
Includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
Transitional and Housing Support Program
Counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
Builds and strengthens linkages between under-serviced areas, supports service providers and shelters
Supportive community-based emergency and support services, includes shelter, crisis intervention, counselling, safety planning, and support group programs for women and their children
- information and referral
- accompaniment and advocacy
- assistance in obtaining services
- development of support networks
- outreach and home visit services provided in various community locations
Emergency shelter
Includes counselling, referrals, court and immigration escort, follow-up, and advocacy and assistance with housing, welfare, immigration, medical and legal services
- capacity 30
- children's programs
Transitional and Housing Support Program
Counselling, crisis intervention, safety planning, assistance obtaining affordable housing, and follow-up
Women and Communities Against Violence (WACAV)
Builds and strengthens linkages between under-serviced areas, supports service providers and shelters
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South Toronto Office / Helena Lam Community Services Centre
Office: 416-585-2013 ; 416-502-2323 Visit Website
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Short Description
COVID-19 -- maintain all essential services including supportive housing, assisted living, home care
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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older
- transportation for essential visits
- providing hot meals, frozen meals and food hampers to seniors and people needing isolation
- Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
- also available via phone/virtually -- telephone reassurance, supportive counselling and service coordination
- Family Health Organization, GAIN Community Team
- Adult Day Program --in person and virtual care
- Diabetes Education Program -- assessment, consultation, group education
- Wellness and Community Development Program -- in person and virtual platform
- Vocational Training Centre -- in person and virtual platform
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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill
- for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
- social and recreation activities, lunch, snack
- personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
- transportation available
- individual support and self help group
- public education, seminars, workshops
- information and referral
- individual counselling with nurse, dietitian and social worker
- health and education workshops, seminars
- caregiver education and support
- information and referral
- workshop licensed by Self-Management Resource Centre
- retirement groups
- seniors self help groups
- community, wellness and health education
- caregiver support, volunteer development
- congregate dining -- fee, subsidies available
- transportation -- fee
- referrals, follow up
Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment
- intensive case management, personalized care plan
- service navigation
Home care services -- home help, homemaking, respite care, palliative care -- fee
Personal Care Program -- for seniors living in the community requiring higher level of care
- care coordination
- scheduled and unscheduled personal support workers' visit, security check
- health maintenance, nutritional counselling
Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older
- drop-in centre, friendship groups, interest classes, outings
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Women's Shelter
Office: 905-426-1064 ext 2223Crisis: 905-426-1064 press 1
Toll Free: 1-866-437-4066
Visit Website
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Short Description
Emergency shelter and free, confidential services to women who are or have experienced abuse
- 24-hour crisis line
- access to resources and support services
- promote public awareness
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