Searching for Young Parents

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

EarlyON programs and Family Centre, program for children under 6 years

Creative Play -- play space * drop-in for children birth-6 years and their caregivers, programs at several locations -- call or visit the website for details

Parenting Programs -- parenting skills workshops, including workshop with parents and their children

After School Program --

• for children 6-12 years with focus on physical activity, nutrition, health and wellness
• program available at several locations -- call or visit the website for details

Big Kids/Kindergarten Readiness Club -- school readiness program for preschool age children, including those entering kindergarten who speak English as a second language, registration required

Teen mothers program -- in partnership with YWCA Toronto, Girls' and Family Programs, Girls' and Family Centre (see separate entry)

Cooking Healthy Together -- parents and caregivers participate in cooking classes and learn about nutrition and food safety

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies

Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults

• child management sessions
• strategies for enriching school performance
• aftercare follow-up for youth discharged from residential treatment or foster care
• parenting courses for teen mothers and families with young children or teens

Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling

• play therapy
• cognitive-behavioural therapy (CBT)
• trauma-focused cognitive-behavioural therapy (TF-CBT)

Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults

Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students

JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 - Telephone and email support for new and current clients available * in-person service by appointment only * Young Parent Hub programs suspended * call for crisis assistance, or to speak with intake worker

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Children's mental health centre accredited with Children's Mental Health Ontario (see separate entry) * comprehensive range of specialized care and treatment programs for young parents, their children, partners and families * parenting support groups * outreach and support, advocacy and consultation * specialized and licensed child care and support for infants, toddlers and preschoolers (see separate entry)

Community Care and Treatment Team -- assists young parents up to 21 years, and their families, with mental health attachment and trauma care * parent-infant interaction assessment * individual and group parenting support * outreach services in partnership with other community organizations

Community Counselling -- individual, group and family counselling for pregnant youth, young parents and families * advocacy with housing, social assistance and returning to school * counsellors available for support in community settings such as schools * professional consultation available

Residential Care and Treatment -- licensed prenatal and postnatal care and treatment for mothers 12-20 years who seek comprehensive parenting support

School Program -- fully accredited secondary education and treatment program for pregnant or parenting youth 20 years and under

Young Parent Hub -- call to speak with intake worker regarding availability during COVID19 pandemic

Youth Outreach Services -- outreach to any youth in Dorset Park, and their families * in cooperation with other community agencies

Services provided by other agencies -- Toronto Public Health, Jean Tweed Centre, Scarborough Hospital, Toronto District School Board, Toronto Catholic District School Board (see separate entries)

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- ​to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Parenting programs

• information and workshops on parenting and child development
• parent-child program
• parenting program for mothers and children (4-18) years who have witnessed domestic violence
• teen mothers' program including healthy meals and snacks, workshops and informal counselling

Girls' Centre

• drop-in centre for girls and young women 9-18 years
• life skills, self-esteem building workshops
• discussion groups
• leadership program
• March break and summer camp

On-site child care, snacks and TTC provided to participants of some programs

Sexual health services for youth * services include:

• birth control options
• birth control and prescriptions at reduced rates
• emergency contraception (Plan B)
• pregnancy options counseling
• STI treatment and testing
• HIV testing
• free condoms and lube

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- ​automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 -- essential services are being delivered online, via email, or over the phone where possible

• individual counselling by phone, video, or online
• youth, women's groups, and seniors' programs delivered online until further notice
• offices open Tuesday and Friday - call to schedule an appointment

Services include:

• individual and family counselling
• counselling and advocacy for abused women
• crisis intervention
• parenting support
• settlement services-immigration
• assistance with subsidized housing applications and Ontario Works
• information and referral
• programs for youth, young mothers, women, and seniors
• health and safety workshops
• annual Health Fair Event
• student placement and volunteer opportunities

Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca

Housing, prenatal and early childhood supports

Prenatal residence
Includes health and personal counselling, parent education, life skills, and recreation

• maximum stay 6 months after birth
• secondary school on site

Transitional housing
Includes self-contained apartments and townhouses, each unit for one mother and infant

• maximum stay 1 year
• day services and support staff available

New Lives Starts Here
Includes self-contained townhouses, each unit for one mother and child

• maximum stay 4 years
• day services and support staff available

Day services
For residents or nonresidents, includes counselling, child social and emotional development, assessment and some referral

• secondary school
• Maternal Infant Mental Health psychotherapy for parent and children 2-9 years

EarlyON Child and Family Centre and Early Learning Centre, see separate listings

Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca

COVID19 Resident services ongoing, call for information; food bank by appointment

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Family resource centre
Includes food bank and donations room, children's play area, parent and child programs, life skills, access to Internet and telephone, assistance with school, employment and child care, healthy cooking workshops, social and recreation activities

Food Bank

• groceries
• clothing for infants, toddlers, and parents
• household items

Transitional and Supportive Housing
Apartments for young parents 16-19 years (27 units) with maximum stay 4 years, and rent geared to income

• support services
• in partnership with Toronto Community Housing Corporation (see separate entry)

Humewood House Association and Massey Centre have merged, contact Massey Centre for program information at 416-425-6348, or visit www.massey.ca

COVID19 Humewood House closed to walk-in service; access restricted to residents, staff, and essential visitors only

• intake and food bank by appointment only
• telephone support, call 416-977-1333
• visit Humewood House website for information, including essential items donation

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Pregnancy and parenting support services, residential services and transitional housing, food bank, life skills, counselling, child care and high school program

HomeNest
In-home intensive prenatal and postnatal program for pregnant and parenting teens, and their babies

• individual and family counselling
• life skills, parenting skills
• transitional and supportive housing, see branch entry Young Parent Resource Centre

Counselling
Individual and family counselling, support groups, advocacy, information and referral

Food Bank

• groceries, clothing for infants, toddlers, and parents
• household items
• by appointment

Education program
For residents and pregnant or parenting youth, includes onsite high school classrooms

• life skills
• counselling
• licensed infant centre
• in partnership with Toronto District School Boar

COVID19 -- essential services are being delivered online, via email, or over the phone where possible

• individual counselling by phone, video, or online
• youth, women's groups, and seniors' programs delivered online until further notice
• offices open Tuesday and Friday - call to schedule an appointment

Services include:

• individual and family counselling
• counselling and advocacy for abused women
• crisis intervention
• parenting support
• settlement services-immigration
• assistance with subsidized housing applications and Ontario Works
• information and referral
• programs for youth, young mothers, women, and seniors
• health and safety workshops
• annual Health Fair Event
• student placement and volunteer opportunities

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

COVID19 -- most services available by virtual care or telemedicine, call ahead for details * sexual health drop in suspended * if clients need an in-person appointment, call first for screening



Community health centre provides primary, sexual and mental health care services for youth

Services include

• information and referrals on sexual and reproductive health issues, birth control, relationships, pregnancy options, sexually transmitted infections, HIV/AIDS, safer sex
• health promotion programming, education, training, and research

Sexual and reproductive health services

• birth control and prescriptions at reduced rates
• emergency contraception
• IUD insertion
• sexually transmitted infection (STI) testing and treatment
• anonymous HIV testing
• free condoms and lube
• pregnancy tests
• counselling on pregnancy options
• prenatal health care

Primary health care

• general and ongoing healthcare
• immunizations (including flu shots)
• treatment for coughs and colds

Mental health services

• therapy and counselling
• case coordinator services
• assistance finding and accessing other services in Toronto

Community programming

• workshops and programming on sexual health, healthier relationships
• programs for all youth including young parents, newcomers, LGBTQ, and specifically for young men

See program entries for

• Community Health Centre for Youth
• Teen Health Source
• Teens Educating and Confronting Homophobia (TEACH)

COVID19 Most services available by virtual care or telemedicine, call ahead for details; sexual health drop in suspended; if clients need an in-person appointment, call first for screening

Community health centre
Primary health, sexual and reproductive health, and mental health care

• drop-in clinic
• telephone access to physician or nurse practitioner
• hormone therapy for trans clients
• birth control counselling
• emergency contraception
• birth control including IUD insertions, prescriptions, condoms
• pregnancy testing and counselling, including pregnancy options
• medical abortions up to 9 weeks gestation
• prenatal care
• sexually transmitted infections testing and treatment
• anonymous HIV testing
• mental health case coordination
• individual and group counselling
• no Ontario Health Insurance required for general services

Information and referral
Assistance finding food, housing, employment and legal aid

• assistance obtaining health card
• translation and interpretation by appointment

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 --to report allegations of fraudulent collection of Ontario Works assistance

COVID19 Telephone or video conferencing available for most services; no in-person services; contact for information

Supports include counselling, referrals, ID replacement assistance, training and employment program, outreach and seminars

Delivery of food assistance available, call for information

Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto

Financial Assistance -- monthly allowance based on family size, housing costs and income

• provides money for food, shelter, and other household costs
• coverage for prescription medications under the Ontario Drug Benefit Program
• help with health costs and employment related expenses
• visit www.toronto.ca/ontarioworks for list of benefits

Health Support --includes medical supplies, sensory and mobility aids, medical transportation

• discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
• some benefits may be available to only those receiving social assistance, visit website for more information

Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job

• Employment centres - walk-in job search centres
• Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
• Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
• clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Child and Family Support - benefits include newborn child allowance, child care start-up costs

• Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
• help in pursuing child or spousal support

Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture

Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities

Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users

Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures

MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer

Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses

Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance

Counselling, housing, health, parenting and child development supports, including in-person drop-in and virtual services; visit website for programs calendar

• virtual prenatal group Mondays 4 pm-5 pm
• feeding support group Virtual Boobs, Bellies and Bitchin Wednesdays 3 pm-4 pm

Counselling/case management
Personal counselling, information, advocacy, and referrals to other services about sexuality, birth control, abortion, adoption, and parenting

Health Services

• free pregnancy tests, specialized prenatal classes, individual health counselling and nutrition group
• on site nurse, doctor visits once per week
• help to find a health care provider

Housing Support

• help to search rental listing, contact landlords to arrange site viewings and interviews, and accompaniment to view units
• help to fill out applications for subsidized and specialized priority housing

Practical Help

• help with practical life details
• free lunches and public transit trip to and from Jessie's Centre
• accompaniment to appointments
• help filling out applications and forms

Swap Shop
Free items such as baby clothes and equipment, maternity clothes, toys and small household items

Parenting Groups
Discussions on infant and child development, parenting skills, fun activities

High School Education
Individualized programs allow students to earn high school credits from grade 9-12

Community Education
Leadership training includes high school presentation on healthy sexuality and pregnancy options