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Located near Markham
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Kinark Child and Family Services, Markham Office
Toll Free: 1-888-454-6275 Toll Free: 1-800-230-8533
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Short Description
COVID19 - Buildings closed * for urgent help - telephone support only * intake continues * all other non-essential services suspended until further notice * visit website for information on virtual services
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Individual, family and group mental health assessment and treatment for children and their families * crisis services * residential treatment * education/day treatment * EarlyON Child and Family Centres for children birth-6 years and their families and caregivers * respite * Triple P Positive Parenting Program
Families First and Behaviour Stabilization and Consultation Team -- delivers intensive short-term services to family within their own home
Therapeutic Family Care -- places children and youth with trained treatment parents and their families * for children and youth requiring greater structure and intensity of services than can be provided in their family home
Offices located in Aurora, Keswick, Markham, and Vaughan
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Individual, family and group mental health assessment and treatment for children and their families * crisis services * residential treatment * education/day treatment * EarlyON Child and Family Centres for children birth-6 years and their families and caregivers * respite * Triple P Positive Parenting Program
Families First and Behaviour Stabilization and Consultation Team -- delivers intensive short-term services to family within their own home
Therapeutic Family Care -- places children and youth with trained treatment parents and their families * for children and youth requiring greater structure and intensity of services than can be provided in their family home
Offices located in Aurora, Keswick, Markham, and Vaughan
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Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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COVID19
Family Services
- drop-in and group services have resumed
- appointment preferred
- masking is not mandatory but suggested for all visitors
- people who have symptoms of illness are urged to wear masks or access services online
Family Services
- domestic violence prevention and crisis intervention
- men's mental health program
- parenting groups
- family life education - transitional housing support
- application for old age benefits and subsidized housing
- social and recreational activities
- summer, March-break and teacher professional activity day programs
- children and youth recreation
- leadership training
- newcomer adaptation
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24-hour emergency care
Partners with North York General Hospital, see separate listing
- medical assessment and treatment
- crisis intervention, counselling
- forensic documentation and evidence collection
- risk assessment, safety planning
- referral to community resources
Partners with North York General Hospital, see separate listing
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Hospital Crisis Program -- 24 hour crisis intervention by a mental health crisis worker at the emergency departments of the Birchmount and General Campuses.
Mobile Crisis Intervention Team -- crisis assessment and intervention by a Registered Nurse and Police Constable in response to a 911 call
Mobile Crisis Intervention Team -- crisis assessment and intervention by a Registered Nurse and Police Constable in response to a 911 call
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Culturally sensitive counselling and advocacy
Violence Against Women (VAW) Program
Newcomers -- referrals for housing, employment, language training and settlement
Division of Greek Orthodox Archdiocese of Canada
Violence Against Women (VAW) Program
- counselling for women in an abusive relationship and for children who witness acts of violence
- safety planning for protection while in transition
- crisis intervention, advocacy, and legal referrals
- interpretation, information and referral
- assistance for stress and depression related to separation from the familial surroundings, lack of adequate finances, physical and mental health issues, and support services and housing assistance within the Greek community
- counselling to develop the life skills of self-confidence and courage, parenting guidance, encouragement for further education
- referral to counselling groups for abusive men
- preventive community education, and public awareness as to the social and criminal consequences of domestic violence
Newcomers -- referrals for housing, employment, language training and settlement
Division of Greek Orthodox Archdiocese of Canada
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Francophone community health centre
Health and Medical Services
Health and Medical Services
- family physicians, medical clinics and nursing care
- home visits by nurses
- dietitians and nutrition counselling
- anonymous HIV testing
- diabetes education program
- 24-hour medical hot-line
- immunization
- free diagnostic and specialist services for uninsured immigrants without legal status
- interpretation in hospitals, clinics or doctors' offices
- homeless outreach and intervention
- assistance in obtaining identification
- advice on obtaining social assistance through Ontario Works
- mental health therapy, counselling and outreach for individuals, couples, families and groups
- crisis intervention
- relaxation group
- counselling and outreach for people with severe and persistent mental health issues
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COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Multi-site community hospital; part of Oak Valley Health
Multi-site community hospital; part of Oak Valley Health
- acute care medicine
- asthma education centre, diabetes education centre
- diagnostic services
- emergency care
- labour and delivery, pediatrics
- palliative care
- rehabilitation, transitional and complex care
- surgery
- specialty clinics
- Rapid Access Addiction Medical (RAAM) Clinic, 289-221-4839 ext 322 - brief support and referral for patients not currently connected to addiction recovery resources
- mental health crisis services accessed through emergency, 24 hours; Urgent Care Clinic can arrange follow-up appointments within 48 hours
- inpatient and outpatient mental health services for adults including day treatment
- outpatient mental health services for children and youth, see separate listing
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All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585
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Settlement Services for Immigrants and Refugees
Community Development
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
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Residence and emergency shelter
- crisis intervention
- counselling for residents
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Services
- Urgent Response: services to respond rapidly to a specific, urgent need to stabilize situation, prevent crisis, and reduce risk of harm to self, others and/or property
- applied behavioural analysis (ABA) and skills development for those 2-18 years
- adult day program including job readiness, independent living skills and recreation
- school advocacy
- speech-language therapy and occupational therapy
- case management, group counselling for caregivers
- visual arts program
- healthy living program with nutrition and fitness
- summer and spring break camps
- JASPER (Joint Attention, Symbolic Play, Engagement, and Regulation): play-based intervention teaching social communication skills to children 1-4 years
- Mobile Outreach Developmental Clinic (M-DOC): for children whose parents have concerns about their meeting developmental milestones
- school readiness
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Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies
Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults
Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling
Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults
Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students
JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations
Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults
- child management sessions
- strategies for enriching school performance
- aftercare follow-up for youth discharged from residential treatment or foster care
- parenting courses for teen mothers and families with young children or teens
Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling
- play therapy
- cognitive-behavioural therapy (CBT)
- trauma-focused cognitive-behavioural therapy (TF-CBT)
Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults
Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students
JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations
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Community services
- Community support services and outreach -- friendly visiting, at-home respite care, service navigation, social work clinics
- Safe option program -- case management and crisis intervention for seniors experiencing abuse
- Food Services -- Kosher on-site cafe
- Kosher meals on wheel -- volunteers deliver complete meals, cold for regular days and frozen for long weekends
- Café Europa -- luncheon program for Holocaust Survivors
- Fitness, Health Promotion and Wellness -- health screening clinics, fitness and dance classes, weekly wellness lectures, nutritious programs, support groups
- Chiropody Clinic -- dry foot care services for current members only
- Recreation and Education -- lifelong learning lectures, arts and crafts, library, concerts, music programs, games, literary arts, discussion groups
- ETROG Hebrew program -- weekly programs in Hebrew
- Russian golden age cultural program -- variety of programs and services for Russian-speaking seniors
- Computer and Digital Media -- weekly programs in Russian for all levels including courses on social media, Microsoft office, digital media, iPhone, Android, iPad, photography
- Volunteer Opportunities
- Trips and Travel
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Short Description
Services
- Urgent Response: services to respond rapidly to a specific, urgent need to stabilize situation, prevent crisis, and reduce risk of harm to self, others and/or property
- applied behavioural analysis (ABA) and skills development for those 2-18 years
- adult day program including job readiness, independent living skills and recreation
- school advocacy
- speech-language therapy and occupational therapy
- case management, group counselling for caregivers
- visual arts program
- healthy living program with nutrition and fitness
- summer and spring break camps
- JASPER (Joint Attention, Symbolic Play, Engagement, and Regulation): play-based intervention teaching social communication skills to children 1-4 years
- Mobile Outreach Developmental Clinic (M-DOC): for children whose parents have concerns about their meeting developmental milestones
- school readiness
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Short Description
Crisis response in the home or other community setting
- telephone crisis line
- crisis de-escalation and support
- safety and crisis planning
- mental health assessments
- brief psychotherapy
- referrals to community resources
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Counselling and Support Services, Victoria Park Hub
1-877-292-2288 Office: 647-847-2334
Office: 647-847-2335
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Short Description
COVID19 Contact for information on in-person, phone, email and virtual services
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
Public Education Program
Includes community consultation and public information, and international projects
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects
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Short Description
COVID-19 No walk in service; counselling and assistance available by telephone; call, email or visit website for details
Flexible, community-based mental health services, including assessment, crisis support, case management
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
Helping Youth Towards Solutions
Harm reduction approach, includng individual and group counselling, and family education and support
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for LGBTQ youth
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
Transitional Support Services
Residential Support Services for youth and adults offered at various locations
Flexible, community-based mental health services, including assessment, crisis support, case management
- individual, family, group and short term counselling
- substance use treatment
- sexual assault harm reduction treatment for offenders (limited capacity)
- school-based prevention and consultation
- skill development
- after school groups
- summer work experience opportunities
- preparation for independence
- youth and family involved in service planning and decisions
- consultation for parents, schools, agencies, communities
Dual Diagnosis Service (Mental Health/Development Disability)
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community, discrimination, anger, violence, abuse, substance abuse
- day/school support services
- respite/residential care
Helping Youth Towards Solutions
Harm reduction approach, includng individual and group counselling, and family education and support
- outreach to secondary schools
- day school support service, in collaboration with Toronto District School Board
Mental Health Program
Assists youth and their families in dealing with conflict with friends or family, problems at school and in the community
- discrimination
- anger
- violence and abuse
- substance abuse
reachOUT
Counselling and support for all youth 12-18 years, and their families, including drop-in support groups, outreach, advocacy, workshops, social and recreation activities for LGBTQ youth
- Compass social group for LGBTQ youth 13-24 years, with or labelled with intellectual disabilities, includes workshops and recreational activities
- reachOUT Newcomer Network settlement services and community capacity building
Sexual Offending Risk Needs Assessment and Treatment (SORNAT)
Community-based assessment and treatment services for youth 12-18 years with a dual diagnosis (mild developmental disability and mental health challenges) who have engaged in problematic sexual behaviour
- voluntary participation for youth in City of Toronto
- referral from Youth Justice Services for youth in City of Toronto, York-Simcoe area, Halton Region, Peel Region
Transitional Support Services
- day program for adults with developmental disabilities includes life skills and self care, household management, budgeting skills
- residential program (capacity 5) includes supported living, 24 hour staff support, maximum stay up to 2 years
Residential Support Services for youth and adults offered at various locations
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COVID-19 -- no walk in service -- counselling available by telephone, call, email or visit website for details
Short term, crisis and transitional supports and service planning
Short term, crisis and transitional supports and service planning
- specialized assessments, consultation and/or treatment including short term case management, residential program, day program, and hospital support
- residential safe beds in high support settings, maximum 30 day stay
- centralized telephone access for immediate consultation with network staff
- on-site consultation and support from in-home, day program, and residential service network staff
- time limited staffing support in social service settings
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Counselling and Support Services, Scarborough Office
1-877-292-2288 Office: 416-750-3045
Visit Website
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Short Description
COVID19 Contact for information on in-person, phone, email and virtual services
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
Public Education Program
Includes community consultation and public information, and international projects
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects
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Health and mental health information
- education and referral
- Psychosocial Education for the Community - zoom: 918 584 6813
- elder abuse
- addiction counselling
- crisis intervention and trauma counselling
- concurrent disorders group for people with mental health and addictions issues
- gaming addiction group and individual counselling
- family education
- intergenerational recreation group
- seniors social group
- individual advocacy
- research on Tamil's mental health issues
- community development and capacity building
- yoga and meditation
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Office open to the public Monday-Friday 9 am-5 pm; for information, call 416-266-1777
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Settlement Services for Immigrants and Refugees
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- day or evening, full-time and part-time classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- individual counselling and orientation sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- food package distribution to seniors, families on Mondays and Wednesdays 11 am-3 pm
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
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Short Description
Office open to the public 5 days a week; for more information call 416-422-2225
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Settlement Services for Immigrants and Refugees
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- day or evening classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- individual counselling and orientation sessions
- mental health -- support groups, counselling, crisis intervention
- Women's Circle
- Make the First Move -- yoga and zumba fitness classes for women
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
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Toronto military family resources centre, including information and referral, community integration, counselling and crisis support, stress management and deployment support, self help groups, and personal development such as second language training and employment assistance
- child, youth and parenting support programs
- licensed child care and preschool program for children birth-5 years
- volunteer services
- workshops
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Kinark Child and Family Services, Vaughan Office
Toll Free: 1-888-454-6275 Office: 905-264-0059
Fax: 1-888-665-1599
Fax: 905-264-0069
Visit Website
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Short Description
COVID19 Telephone, virtual and select in-person support available; call, email or visit website for update
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Assessment and treatment services, and individual, family and group counselling in settings that meet client needs, such as Kinark offices, client home, community agencies, schools, and residential care for children and youth
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Assessment and treatment services, and individual, family and group counselling in settings that meet client needs, such as Kinark offices, client home, community agencies, schools, and residential care for children and youth
- intensive treatment
- group programs
- day treatment
- live-in treatment
- crisis services in collaboration with local community agencies
- supervised access
- consultation and assessments
- multidisciplinary team from fields of social work, child and youth work, psychiatry, psychology, nursing and education
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