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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Addiction treatment centres head office
- methadone maintenance treatment
- Hepatitis C programs
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COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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Rapid Access Addiction Medicine Clinic, Markham Stouffville Hospital
Toll Free: 1-800-263-2288 ext 322Toll Free: 1-888-399-8342
Office: 289-221-4839
Office: 905-841-7007
Visit Website
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Rapid access clinic, including assessment, treatment, case management, information and referral, and peer support
- in-person and virtual support available by appointment
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Community Access Services
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
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COVID19 -- offices are open, but appointments are recommended
Settlement and Adaptation Services
Settlement and Adaptation Services
- information and referral, orientation, housing referrals
- one to one gambling counselling and workshops
- translation and interpretation
- documentation, form filling
- outreach, social development program, educational workshops
- career mentoring
- employment counselling, resume preparation, job search techniques
- assistance obtaining certification of education and/or trade documents
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Rapid Access Addiction Medicine Clinic, North York General
Toll Free: 1-888-399-8342 Toll Free: 1-800-263-2288
After Hours: 905-841-7007
After Hours: 1-800-263-2288
Office: 289-221-4839
Visit Website
North York General Hospital, 4001 Leslie St, 8th Floor Ambulatory Mental Health
Toronto, ON, M2K 1E1 (10km)
Toronto, ON, M2K 1E1 (10km)
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COVID19 Update -- RAAM Clinics operating out of North York General Hospital and Humber River Hospital are currently only providing virtual care * for further information, please contact the RAAM Information Line at (289)221-4839
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Drop-in clinics for people looking for help with their substance use, alcohol, pot, cocaine or opioids * assessment, treatment, information and referral to services
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Drop-in clinics for people looking for help with their substance use, alcohol, pot, cocaine or opioids * assessment, treatment, information and referral to services
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Pharmacy Smoking Cessation Program
ServiceOntario: 1-866-532-3161 ServiceOntario: 416-314-5518
Visit Website
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Smoking cessation program available to recipients of Ontario Drug Benefits (ODB) * eligible people can visit pharmacists within their community * pharmacists create a smoking cessation plan with the patient * pharmacists coordinate access to smoking cessation aids
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Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
- preventative health care - screening, smoking cessation, teaching and education
- physical exams and Pap smears
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- management and self-management of chronic diseases
- pre and post-natal care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients
Services and Programs:
- Cold Flu and COVID Clinic
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Youth Substance Abuse Program (Scarborough)
Office: 416-296-9907 ext 401Office: 416-473-7407
Visit Website
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Non-residential substance use treatment program, assessment, individual and outreach counselling, crisis intervention, referral, harm reduction, educational workshops
- no emergency services
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Integrated mental health and addiction services, including assessment, treatment and counselling
- walk-in counselling
- care navigation
- psychiatric consultation
- access to primary care
- peer support group
- Black youth programs
- newcomer support
- 2SLGBTQ+ support
- employment, housing and education support
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COVID19 -- all services and programs provided through phone, email, zoom, google meet, what's app and other channels whether in group sessions or individually; location is open by appointment
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Settlement Services
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Settlement Services
- information and referral, housing and legal assistance
- translation and interpretation
- escort to appointments
- counselling for students, individuals and families, liaising with Children's Aid Society
- youth counselling and parenting sessions
- orientation
- Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
- credential assessment - referral to World Education Services (WES)
- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
- social and cultural activities
- Ontario Community Participation -- volunteer placement program for Ontario Works recipients
- services for Syrian newcomers or sponsor groups
- support to facilitate the settlement process
- workshops on cultural safety and sensitivity
- GAR (government assisted refugees) Support Teams composed of settlement counsellors and volunteers
- delivered one on one and in a group setting, both online and in-person
- self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking
- settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship
- assistance with applications
- culturally appropriate prevention, education and treatment with outreach and public education to community groups
- individual or group counselling for gamblers or those affected by gambling
- counselling and referral for victims of family violence
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COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
Acute care hospital
- geriatric care
- maternal and newborn care
- palliative care
- pediatrics
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
- comprehensive geriatric assessment including memory
- education on chronic disease self-management
- teaching about dementia and behavioural care
- advance care planning
- referral to community supports
- access to personal support and home safety assessments
- de-prescribing and medication adjustment
- initiation of treatment for dementia
- barrier-free access to medical treatment and same-day counselling for alcohol, opioid, or other drug-related addictions
- no appointment or referral required; clinic is open Tuesday, Thursday and Friday 9 am-11 am
- clinic is located in the Crockford Pavillion, Room G 721
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Short Description
Health centre focused on family and community health * health
professionals assess and treat non-life-threatening injuries or
illnesses * referrals to other local health services and personal
development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
- preventative health care - screening, smoking cessation, teaching and education
- routine physical exams and PAPs
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- on-going management of chronic diseases and the development of self-management skills
- pre and post-natal care, and well-baby care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients and surrounding community
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Youth Substance Abuse Program (North York)
Office: 416-635-9622 ext 31045Office: 416-473-7407
Visit Website
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Non-residential substance use treatment program, including assessment, individual and outreach counselling, crisis intervention, referral, harm reduction, educational workshops
- no emergency services
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Provider of free information and support for people living with or caring for someone with lung disease
- prevention and control of asthma and chronic lung disease
- tobacco cessation and prevention
- public education
- special events, annual campaigns
- fundraising
- volunteer opportunities
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Charitable organization focusing on respiratory health through education and community health programs * dedicated to ending gaps in the prevention, diagnosis, and care of lung disease in Canada * provides information on the effects of smoking, second-hand smoke, air quality and the environment
Lung Health Line - Information and guidance line for people living with asthma, COPD, pulmonary fibrosis * staffed by certified respiratory educators
Digital Learning Centre - E-modules, toolkits and webcats are all available * educating youth and helping young people quit smoking
How to use Inhaler - Learn how to use inhaler through how-to videos
Support groups - Visit website to see all support groups
Resource Library - free available knowledge with information to protect your lungs
Lung Health Line - Information and guidance line for people living with asthma, COPD, pulmonary fibrosis * staffed by certified respiratory educators
Digital Learning Centre - E-modules, toolkits and webcats are all available * educating youth and helping young people quit smoking
How to use Inhaler - Learn how to use inhaler through how-to videos
Support groups - Visit website to see all support groups
Resource Library - free available knowledge with information to protect your lungs
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NYGH Outpatient and Community Services Centre
Mental Health/Addictions: 416-756-6919Medical Imaging: 416-756-6931
Visit Website
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Diabetes Education Centre; medical imaging; Ontario Breast Screening Program
Addiction Services
- adult addiction assessment and treatment including gambling addiction
- Transitional Age Youth Substance Use Program
- medications to prevent or reduce cravings or withdrawal symptoms
- nursing services; access to case management; peer support
- appointments Mon 9 am-4 pm, Wed 9 am-3 pm, call 905-841-7007 ext 322
- walk-in available Wed 12 noon-2 pm, subject to availability
- Assertive Community Treatment Team (ACTT) -- intensive follow-up treatment in the community for adults with mental illness
- child, adolescent, adult outpatient mental health programs
- Partial Hospitalization Program - intensive mental health day program
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COVID-19 -- no walk in service -- counselling available by telephone counselling, call, email or visit website for details
Mental health and substance use services for transitional age youth including complex care coordination and intensive case management, individual and family counselling, group support and activities, educational workshops, outreach and community capacity building
Mental health and substance use services for transitional age youth including complex care coordination and intensive case management, individual and family counselling, group support and activities, educational workshops, outreach and community capacity building
- access to other Griffin Centre services
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COVID19 Office closed for in-person service; virtual access available for counselling and support groups, and telephone counselling also available; call, email or visit JACS website for information
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups
- annual recovery retreat
- resource centre for addiction education, awareness and recovery
- outreach to schools, camps, youth groups
Sex and love addiction virtual intensive outpatient program for people who identify as men
Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)
- Couples in Recovery
- Fostering Wellness
- Guided Meditation
- Here to Help
- Men's Support Group
- Orthodox Women's Support Group
- Rainbow Group
- Time for a Change
- Women's Support Group
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Short Description
Health centre focused on family and community health * health
professionals assess and treat non-life-threatening injuries or
illnesses * referrals to other local health services and personal
development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Primary Health Care Team services include:
- preventative health care - screening, smoking cessation, teaching and education
- routine physical exams and PAPs
- immunization for children and adults
- assessment and treatment of acute and episodic illnesses
- on-going management of chronic diseases and the development of self-management skills
- pre and post-natal care
- triage service for urgent client medical conditions
- chiropody services
- therapeutic counselling one-on-one or with family
- nutrition assessment and counselling
- health education - healthy lifestyle and diabetes management
- after-hours phone consultation
- information, advocacy, service referral and practical support
- flu immunization clinics for CHC clients
- Access Clinic to provide easier access to newcomers with or without a health card
Services and Programs:
- Bereavement Care Support
- Community Hospice Volunteer Program
- Older Adults, Caregiver and Community Wellness Support Services
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Short Description
Health and mental health information
- education and referral
- Psychosocial Education for the Community - zoom: 918 584 6813
- elder abuse
- addiction counselling
- crisis intervention and trauma counselling
- concurrent disorders group for people with mental health and addictions issues
- gaming addiction group and individual counselling
- family education
- intergenerational recreation group
- seniors social group
- individual advocacy
- research on Tamil's mental health issues
- community development and capacity building
- yoga and meditation
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Scarborough Child and Family Life Centre, Children and Youth programs
Office: 416-969-8510Crisis line: 416-945-0164
Visit Website
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Culturally-based programming with focus on community capacity building, empowerment and self-determination
- sweat lodge ceremonies
- visiting elders
- drop-in services
- after school programming
- social and recreational activities
- breakfast program
- traditional dance
- homework club, summer camp, girls group
- youth drop in
- high school equivalency (GED) for youth 18-20 years
- addictions counselling, individual and family counselling
- case management
- support group
- housing workers
- community kitchen
- parenting skills classes
- Indigenous EarlyOn program -- parent-child drop in for children birth-6 years
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Homeless Drop-In and Services
Housing programs
- meal program -- breakfast, hot lunch, snacks
- access to computer and internet
- access to phone
- laundry available on-site
- individual support and informal counselling
- information and referral
- foot care and general nurse
- harm reduction supplies
Housing programs
- housing assistance via rental listings and assistance applying/updating subsidised housing application
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Short Description
Education, information and referrals, and counselling programs on a variety of topics including domestic abuse, anger management, substance abuse, addiction, impaired driving; general counselling available
- individual, couples and family counselling
- relapse prevention and driving sober
- recovery support groups
- amily abuse/anger management for men and women
- Driving Sober program for first time offenders
- liaison services with bail, probation and legal council
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