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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Language and Skills Training Services, Markham North Welcome Centre
Office: 289-846-3645Visit Website
Welcome Centre Immigrant Services, Markham North, 8400 Woodbine Ave, Ste 102 & 103
Markham, ON, L3R 4N7 (2km)
Markham, ON, L3R 4N7 (2km)
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Short Description
COVID19 -- contact location for COVID service updates
Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting
Settlement Services
Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
- language skills training in English for work or studies, Canadian culture, settlement and employment information
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
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Short Description
Newcomer support ministry
- helps with arranging temporary accommodation
- assistance with documents and applications
- orientation and job search
- volunteer opportunities
- located at an English and Arabic speaking Congregation at Chapel Place Presbyterian Church, Arabic Presbyterian Church in Canada
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Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
Visit Website
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Seniors services
- friendly visiting, telephone assurance
- congregate dining
- information, referral and counselling on seniors' issues such as housing and government programs
- weekly wellness program, social and recreation programs
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Short Description
COVID19 Contact for information on in-person and virtual programs
Supportive Transitional Apartments for Youth (STAY Program)
Affordable housing for youth transitioning to independent living
Transitions
Locates affordable market rent, community based units across York Region for youth participants
Housing Assistance
Support worker assists youth in transitioning between locations, conducting housing searches, completing government applications, community referrals, and information on shelters and similar programs
Supportive Transitional Apartments for Youth (STAY Program)
Affordable housing for youth transitioning to independent living
- capacity 11
- 3 apartments in Richmond Hill
Transitions
Locates affordable market rent, community based units across York Region for youth participants
Housing Assistance
Support worker assists youth in transitioning between locations, conducting housing searches, completing government applications, community referrals, and information on shelters and similar programs
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Krasman Centre, Richmond Hill
1-888-780-0724 Office: 905-780-0491
After Hours: 905-780-0491 ext 110
Visit Website
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Short Description
Call Warm Line and Peer Crisis Support Service, 1-888-777-0979, for immediate support (Warm Line cannot be reached from blocked/unknown number)
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
Welcome Basket
Short term program supporting individuals transitioning back into community after clinical treatment, including information and referrals, peer support, and practical supports
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
- virtual groups, visit krasmancentre.com/events for online calendar
- harm reduction kits, naloxone, injection and inhalation supplies available by appointment
- check-in available, email kccheckins@krasmancentre.com for information
- South Simcoe Peer Outreach Program
- Wellness Collaborative Initiative
Welcome Basket
Short term program supporting individuals transitioning back into community after clinical treatment, including information and referrals, peer support, and practical supports
- clothing and toiletries
- groceries
- small kitchen appliances
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
- email a.kraus@krasmancentre.com for information
- partnership includes Blue Door Shelters and LOFT Crosslinks
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
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Short Description
Community Access Services
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
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Short Description
Drop-In North
- breakfast, snacks and hot lunch
- showers, clothing
- access to computer
- locker storage (up to 3 months)
- information and referral
- individual support and informal counselling
- foot care and general nurse
- biweekly for people who are experiencing homelessness
- not primary care, call 416-321-6912 ext 232 for appointment
- harm reduction supplies
- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
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Short Description
All offices are open and all settlement workers are available 4 days in person and 1 day online; call at 416-588-3585
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Settlement Services for Immigrants and Refugees
Community Development
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling, crisis intervention
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program for mutual support and education
- youth program offering services in settlement, counselling, skills development and social events
- 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking
- extensive individual assistance
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
Community Development
- Afghan Women's Catering Group, Afghan Sewing Circle, media and overseas projects
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Community Support and Outreach Program
Office: 416-461-2052Office: 416-461-3404 , 416-461-0980 , 416-645-0249
Visit Website
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Short Description
COVID19 Housing and other workers can be reached by telephone, fax or email; group programs, and community support and outreach offices temporarily closed
Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks, including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities
Transitional Housing Support Program
Includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks, including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities
- information, referrals, community links including immigration and legal information
- family advocacy
- individual and group support
- workshops and seminars
- community development and outreach
Transitional Housing Support Program
Includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions
- safety planning, crisis support, advocacy
- connections to community resources
- assistance with finding furniture and household items
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Aboriginal Housing Support Centre, Scarborough East Office
Office: 416-281-2057Alternate office: 416-260-6011
Visit Website
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Short Description
Assistance applying for social housing
- help resolving landlord/tenant disputes
- counselling, workshops and support groups of interest to Aboriginal tenants
- information and referral to general services
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Health care services offered at home, at school, and in the
community, as well as access to supported living programs and long-term
care * care coordinators work with people in the community or leaving
the hospital to determine what help is needed and arrange for care
Services may include:
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
Services may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
- Nursing Clinic - Scarborough East
- Nursing Clinic - Scarborough North
- Scarborough Health Network, Birchmount Site
- Scarborough Health Network, Centenary Site
- Scarborough Health Network, General Site
- School Health Support Services
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Short Description
COVID19 Safety measures in place, visit website for details
Harm reduction emergency shelter, includes food, transportation, referrals, case management, counselling, and housing support service
Harm reduction for marginalized, homeless, and street-involved youth; some services provided by community partner agencies
Harm reduction emergency shelter, includes food, transportation, referrals, case management, counselling, and housing support service
- capacity 41
Harm reduction for marginalized, homeless, and street-involved youth; some services provided by community partner agencies
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Short Description
Community services
- information and referral to link women with existing services
- housing support, eviction prevention
- one-to-one services and group programs to support and assist individuals and families experiencing intimate partner and gender-based violence
- free photocopying and faxing services
- women's support groups
- wellness and fitness programs
- resume support
- computer classes
- essential skills upgrading
- self-help resources
- computer Lab Drop In
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Short Description
COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
- information on early childhood programs, school placement, registration, education plans
- help in accessing funding and programs
- development of a plan to ensure consistency between home, school and community programs
- employment programs for youth
- skills development including literacy, money management, social skills, and travel training
- job placement
- Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy
- Family and parent support groups
- in-home consultation and collaboration with other professionals to plan for services
- supported group living
- supportive home share
- supportive independent living
- LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility
- adult fee-for-service programs
- residential respite for children and adults
- summer camps
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Short Description
COVID19 -- contact organization for current COVID policies
Settlement services for immigrants and refugees
Settlement services for immigrants and refugees
- individual, family and youth counselling
- information and referral, housing search assistance
- assistance with government forms, translation and intrepretation
- refugee settlement information and assistance
- youth outreach, volunteer opportunities
- employment consulting, assistance with resumes and interview skills, employment mentoring, employment workshops
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Short Description
COVID19 Restrictions in effect, call for information on specific programs and services
Range of community support services including information, decision support and referrals to community mental health programs and services; case management services and Community Treatment Order (CTO) case management services; transitional support program for youth 16-24 years; women's health and wellness groups, including culturally-specific newcomers groups; family support and education; ASIST Applied Suicide Intervention Training; public education
Employment Services
Comprehensive employment assistance, employment preparation, job coaching, and employment placement and support
Housing Services
Access to housing outreach worker, case management and affordable supportive housing
Mental Health and Justice Crisis Prevention Program, 416-458-9466, fax 416-289-6843 (referrals)
Assistance for individuals at significant risk of incurring criminal charges, including access to mental health services and supports; home or community location visits
Mental Health Court Support and Diversion Program, Metro East (Scarborough) Court, 416-285-4177
Diversion of individuals from court system to mental health and community support services; court support worker assistance; consultation available for individuals who do not qualify for diversion
New Dimensions and East Metro Assertive Community Treatment Team (ACTT)
Community treatment, rehabilitation and support services for individuals with serious mental illness
Rehabilitation Action Program (RAP)
Intensive, culturally sensitive case management for individuals who experience linguistic and cultural barriers to accessing services
Range of community support services including information, decision support and referrals to community mental health programs and services; case management services and Community Treatment Order (CTO) case management services; transitional support program for youth 16-24 years; women's health and wellness groups, including culturally-specific newcomers groups; family support and education; ASIST Applied Suicide Intervention Training; public education
Employment Services
Comprehensive employment assistance, employment preparation, job coaching, and employment placement and support
Housing Services
Access to housing outreach worker, case management and affordable supportive housing
Mental Health and Justice Crisis Prevention Program, 416-458-9466, fax 416-289-6843 (referrals)
Assistance for individuals at significant risk of incurring criminal charges, including access to mental health services and supports; home or community location visits
Mental Health Court Support and Diversion Program, Metro East (Scarborough) Court, 416-285-4177
Diversion of individuals from court system to mental health and community support services; court support worker assistance; consultation available for individuals who do not qualify for diversion
New Dimensions and East Metro Assertive Community Treatment Team (ACTT)
Community treatment, rehabilitation and support services for individuals with serious mental illness
Rehabilitation Action Program (RAP)
Intensive, culturally sensitive case management for individuals who experience linguistic and cultural barriers to accessing services
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Settlement services
- reception and arrival orientation
- assistance with housing and banking, and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
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COVID19 Services provided remotely; call, email or fax and staff will follow up
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
Utilities Program
Access centre for utilities assistance
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
- promotes affordable housing options
- Housing Connections (see separate entry) Community Partner, assistance with housing search and application process
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
- must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
- landlord and tenant mediation
- follow-up search assistance and community referrals
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing assistance to lower-income customers with their electricity bills
- help with applications for LEAP (Low Income Energy Assistance Program) providing assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
- for women, seniors and individuals who are unhoused due to domestic violence, and not eligible for existing federal settlement programs
- also for residents of Scarborough or eastern North York, who have low income and at risk for homelessness
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
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York Region Housing and Settlement Services
Office: 416-414-6779Office: 416-317-3655
Office: 647-267-5319
Office: 647-241-1237
Office: 416-268-0654
Visit Website
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Short Description
Newcomer housing support and settlement services, including information and referrals to other services such as Access York for rent or utility assistance intake, furniture bank, mediation services, legal clinic
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
- assists low income youth, families, newcomers and seniors in determining housing needs and applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- advocacy for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
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Short Description
COVID19 -- all services and programs provided through phone, email, zoom, google meet, what's app and other channels whether in group sessions or individually; location is open by appointment
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Settlement Services
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Settlement Services
- information and referral, housing and legal assistance
- translation and interpretation
- escort to appointments
- counselling for students, individuals and families, liaising with Children's Aid Society
- youth counselling and parenting sessions
- orientation
- Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
- credential assessment - referral to World Education Services (WES)
- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
- social and cultural activities
- Ontario Community Participation -- volunteer placement program for Ontario Works recipients
- services for Syrian newcomers or sponsor groups
- support to facilitate the settlement process
- workshops on cultural safety and sensitivity
- GAR (government assisted refugees) Support Teams composed of settlement counsellors and volunteers
- delivered one on one and in a group setting, both online and in-person
- self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking
- settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship
- assistance with applications
- culturally appropriate prevention, education and treatment with outreach and public education to community groups
- individual or group counselling for gamblers or those affected by gambling
- counselling and referral for victims of family violence
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B'nai Brith Canada
1-844-218-2624 Office: 416-633-6224
Anti-Hate Hotline: 1-800-892-2624
Visit Website
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Short Description
Jewish volunteer and advocacy organization
- anti-racism activities
- human rights advocacy
- Anti-Hate Hotline
- encourages communication between members of ethnic, social, economic and age groups
- education programs
- legal action
- public information workshops
- resource centre
- affordable housing program
- seniors program
- sports league for softball and basketball
- community volunteer services
- publications
- Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process
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Supports for older adults, and adults with disabilities * helps people remain independent in their own homes for as long as possible * referral to other community services * independent living education programs * personal support services * accessible affordable housing
Mimico Project Supportive Housing - 13 apartments with 24-hour personal care * integrated in the Mimico Cooperative Apartment * include access to transition and education programs for independent living
Shaw Project Supportive Housing - 32 fully accessible one-bedroom and bachelor apartments with 24-hour personal care * 21 units are dedicated to Community Connect Program access to transition and education programs for independent living
Sudbury Housing Hub - Program provided to individuals with disabilities to live safely in an accessible home environment * access to supportive housing level of service in a community service model * a community based transitional program and 24 hours access to services and support on a pre-scheduled and ad-hoc basis in a community setting
Attendant Outreach Services - Supports for the activities of daily living * attendants help with personal care * pre-booked services are available in the client's home, at the place of employment, and/or the place where clients are pursuing a degree/diploma/certificate
Dundas Project Supportive Housing - 31 fully accessible one-bedroom apartments with 24-hour personal care
Elm Street Supportive Housing - 13 fully accessible one-bedroom apartments * client-directed support services outlined in an individual support service agreement and individual service plan * prescheduled services as needed 24 hours per day, 7 days per week
Walton Place Supportive Housing - 12 fully accessible one-bedroom apartments * client-directed support services outlined in an individual support service agreement and individual service plan * prescheduled services as needed 24 hours per day, 7 days per week
Services and Programs:
Mimico Project Supportive Housing - 13 apartments with 24-hour personal care * integrated in the Mimico Cooperative Apartment * include access to transition and education programs for independent living
Shaw Project Supportive Housing - 32 fully accessible one-bedroom and bachelor apartments with 24-hour personal care * 21 units are dedicated to Community Connect Program access to transition and education programs for independent living
Sudbury Housing Hub - Program provided to individuals with disabilities to live safely in an accessible home environment * access to supportive housing level of service in a community service model * a community based transitional program and 24 hours access to services and support on a pre-scheduled and ad-hoc basis in a community setting
Attendant Outreach Services - Supports for the activities of daily living * attendants help with personal care * pre-booked services are available in the client's home, at the place of employment, and/or the place where clients are pursuing a degree/diploma/certificate
Dundas Project Supportive Housing - 31 fully accessible one-bedroom apartments with 24-hour personal care
- lifts/transfers and positioning
- bowel and bladder
- dressing and undressing
- skin care
- respiration (ventilator bi-pap, cpap)
- personal grooming and general hygiene
- laundry
- assistance with eating
- light meal and drink preparation (g-tube feeding)
Elm Street Supportive Housing - 13 fully accessible one-bedroom apartments * client-directed support services outlined in an individual support service agreement and individual service plan * prescheduled services as needed 24 hours per day, 7 days per week
Walton Place Supportive Housing - 12 fully accessible one-bedroom apartments * client-directed support services outlined in an individual support service agreement and individual service plan * prescheduled services as needed 24 hours per day, 7 days per week
Services and Programs:
- Madison Site
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Short Description
COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website:
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
- information on early childhood programs, school placement, registration, education plans
- help in accessing funding and programs
- development of a plan to ensure consistency between home, school and community programs
- employment programs for youth
- skills development including literacy, money management, social skills, and travel training
- job placement
- Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy
- Family and parent support groups
- in-home consultation and collaboration with other professionals to plan for services
- supported group living
- supportive home share
- supportive independent living
- LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility
- adult fee-for-service programs
- residential respite for children and adults
- summer camps
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