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Connect volunteers and organizations through an online platform

Liver disease information, awareness and supports liver research; local chapters

National Help Line -- support resource provides answers after diagnosis, helps individuals understand disease, and provides resources

Peer Support Network -- national network of people living with liver disease that have offered to share their experiences with others

Services aimed at reducing experiences of marginality faced by young people and others in need through promotion of African Canadian Heritage education, arts and wellness programs and social and recreation services

• children and youth programs include leadership, mentorship, skills development, summer day camp
• reintegration telephone counselling for youth in conflict with the law, life skills and integration programs
• capacity building programs
• Heritage Nails Essentials - social enterprise
• cultural and social events

Programs offered at various locations

Telephone and chat, crisis and non-crisis peer support from recovery perspective, provided by individuals with lived experience of mental health and/or addiction challenges, and/or trauma

Warm Line cannot be reached from blocked/unknown numbers

Mental health peer support agency includes telephone counselling, support groups, elder abuse prevention and awareness, intergenerational mutual support, peer volunteer training and workshops, outreach to Asian community, and anti-racism leadership development

Mandarin Hotline, 289-800-8818
Telephone peer emotional support for a range of issues such as stress, anxiety, depression, health challenges, grief or bereavement, isolation, family conflict, unemployment, newcomer challenges

• support addresses language barriers and cultural stigma
• links to community and professional resources for individual and/or group support and treatment

One-on-one Peer Support
Emotional and practical support to individuals experiencing mild mental health challenges, contact Mandarin Hotline for information, or visit website

For information in Chinese, visit MHMH website

Information and referral line for people with breast cancer or a high-risk diagnosis, offering support, information and help locating resources * confidential service

Peer match programs * online community

Website includes lists of local and regional resources and groups as well as breast cancer information

Parent/caregiver telephone support and peer support groups

• Parent-to-Parent Support (P2P) -- confidential telephone peer support with trained parent supporters includes 8 conversations of up to 1 hour each over 2 month period
• online drug, addiction and treatment information and resources
• systemic advocacy, social action and research

Peer Support Group -- parent/caregiver drop-in support with trained peer facilitator, meetings at Bellwood Health Services, 175 Brentcliffe Rd (see separate listing)

• visit website for specific dates

Newcomer housing support and settlement services, including information and referrals to other services such as Access York for rent or utility assistance intake, furniture bank, mediation services, legal clinic

• assists low income youth, families, newcomers and seniors in determining housing needs and applications to York Region Subsidized Housing and Special Priority
• assistance with applications for Ontario Electricity Support Program
• information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
• advocacy for landlords and tenants, including connections to community resources and long- term support
• landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
• information on landlord and tenant rights and responsibilities

For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities

COVID19 Office closed for in-person service; virtual access available for counselling and support groups, and telephone counselling also available; call, email or visit JACS website for information

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Individual, group and family counselling services for substance abuse issues, including case management, confidential telephone information and treatment referrals, counselling for teens in crisis, and support groups

• annual recovery retreat
• resource centre for addiction education, awareness and recovery
• outreach to schools, camps, youth groups

Restoring Intimacy
Sex and love addiction virtual intensive outpatient program for people who identify as men

Support Groups
Variety of self help groups, including 12 step meetings (see website for daily schedule)

• Couples in Recovery
• Fostering Wellness
• Guided Meditation
• Here to Help
• Men's Support Group
• Orthodox Women's Support Group
• Rainbow Group
• Time for a Change
• Women's Support Group

COVID19 -- location open with reduced hours and services; remote service via telephone also available; check website for service updates

• Community information and referral
• access to computers, Internet, fax, photocopier
• employment support

Community Resource Services

• faxing/printing/photocopying/scanning
• public-access computers
• community bulletin board and job board display

Settlement Services

• one-on-one needs assessment and plan
• information and referrals services
• orientation to life in Canada
• information on:
  • Language Instruction for Newcomers to Canada (LINC)
  • health care system and health benefits (Trillium Drug program, Healthy Smiles)
  • education system
  • housing services (Ontario Electricity Support Act)
  • financial services and the banking system
  • transportation system in Canada
  • family services programs (Youth and EarlyON)
  • employment related services
• citizenship preparation classes for the Citizenship Test
• orientation to Ontario workshop series
• assistance with immigration related forms
• volunteer opportunities

Housing Services

• assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
• Toronto Rent Bank Access Centre
• Ontario Electricity Support Program -- assistance with applications
• LEAP (Low Income Energy Assistance Program)
• Emergency Energy Fund Call Centre: 416-397-7368

Seniors Program

• The Integrated Services for Seniors (ISFS) program
• The Personal Support Services (PSS) for Low Acuity Home Care program

Violence Against Women

• counselling and crisis intervention, needs assessment and referral
• transitional support
• support groups for victims and survivors

Youth Drop-in Centre

Community Resource Services

• faxing/printing/photocopying/scanning
• public-access computers
• community bulletin board and job board display

Settlement Services

• one-on-one needs assessment and plan
• information and referrals services
• orientation to life in Canada
• information on:
  • Language Instruction for Newcomers to Canada (LINC)
  • health care system and health benefits (Trillium Drug program, Healthy Smiles)
  • education system
  • housing services (Ontario Electricity Support Act)
  • financial services and the banking system
  • transportation system in Canada
  • family services programs (Youth and EarlyON)
  • employment related services
• citizenship preparation classes for the Citizenship Test
• orientation to Ontario workshop series
• assistance with immigration related forms
• volunteer opportunities

Language and Skills Development Program

• Language Instruction for Newcomers to Canada (LINC) program
• Care for Newcomer Children (CNC)

Violence Against Women

• counselling and crisis intervention, needs assessment and referral
• transitional support
• support groups for victims and survivors

Seasonal tax clinic

Parent/Caregiver & Children Programs

• drop-in hours
• toy and resource lending library
• structured recreation programs for parents/caregivers and children newborn to age 5
• child care registry

School aged programs -- after school program

• homework help and recreational activities
• summer and March break day camps

Services for adults

• workshops, seminars
• Saturday and evening courses for adults
• income tax clinic (March-April)
• financial planning clinic by appointment
• computer lab with Internet access open to the public
• English conversation circle

Services for seniors -- programs for persons 50 years and older including

• luncheon club
• day trips
• social and recreation activities
• osteo exercise
• cards club
• computer courses

Other

• information and referral
• volunteer opportunities
• room rentals

Social support programs in several locations

• information and referral
• income tax clinic
• referral to legal services
• outreach and mobilization to engage residents and strengthen the community

Settlement Program

• outreach program based in elementary and secondary schools from mid-August to end of June and in libraries and social service agencies from July to mid-August
• refugee support
• support for Ukrainians with CUAET

Employment readiness and mentoring -- employment preparation, professional and social mentorship

Family and community centre

• after school programs, parenting groups, youth programs
• citizenship test preparation

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, child care provided

• English conversation circles
• digital literacy program

COVID19 - Office closed, telephone and online support only, register online for peer support groups and one-on-one peer support over the telephone

Telephone Information and Peer Support (TIPS) Warmline, 416-486-8046, 1-888-486-8236 -- no crisis services

Information, education and support

• counselling and family support
• peer support groups -- see website for locations
• advocacy
• recovery programs, including peer support drop-in groups, Wellness Recovery Action Plan (WRAP), Laughing Like Crazy, LGBTQ Peer Support Group
• One on One Peer Support
• Early Intervention Program
• Family Matters Peer Support and Recovery Program
• Workplace Mental Health Check Up
• Check Up from the Neck Up
• youth, young adult and student awareness campaigns
• provincial peer support program listing available online
• workshops
• peer support and facilitation training
• fact sheets and guides
• online support forums
• speakers bureau
• library

COVID19 -- Many services continue to be available to clients by phone (and if necessary, as determined by the Unison provider/staff, in person) call 416-787-1661 for more information

• Legal Services: phone only, 416-653-5400 ext. 1244
• Housing Services: phone only, 416-653-5400 ext. 1306 and leave a message
• Harm Reduction: phone only, 647-268-5321
• Mental Health Counselling, 416-645-7575 ext 2050
• help to get food, 416-787-1661 ext 1661

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Community Health Centre

• health services, health promotion, community services and community development
• Ontario Health Insurance NOT required for general services

Health Services

• family practice including crisis pregnancy, family planning, management of chronic conditions, prenatal and postnatal care, preventative health care, seniors' health, sexual health
• individual and sexuality counselling, treatment of sexually transmitted diseases
• counselling and case management
• dietitian
• podiatry clinic

Health Promotion

• anonymous HIV testing
• child and parenting programs
• Diabetes Education Program
• Diabetes Prevention Program
• harm reduction programs
• Toronto Public Health dental clinic
• youth programs
• seniors' programs

Pathways to Education 416-787-6800

• academic and financial support for high school students
• located at Lawrence Square 700 Lawrence Ave W, Ste 440B, Toronto M6A 3B4

Housing Help Clinic 416-787-1676 ext 3272

• on-site intake, case management, advice, advocacy, mediation and referral services for local residents, low-income tenants and housing seekers
• integrated services with Downsview Community Legal Services, Toronto Community Housing Corporation - Operating Unit F and St Stephen's Conflict Mediation (North York)

COVID19 -- essential services are being delivered online, via email, or over the phone where possible

• individual counselling by phone, video, or online
• youth, women's groups, and seniors' programs delivered online until further notice
• offices open Tuesday and Friday - call to schedule an appointment

Services include:

• individual and family counselling
• counselling and advocacy for abused women
• crisis intervention
• parenting support
• settlement services-immigration
• assistance with subsidized housing applications and Ontario Works
• information and referral
• programs for youth, young mothers, women, and seniors
• health and safety workshops
• annual Health Fair Event
• student placement and volunteer opportunities

Support and referral services for low-income/marginalized residents of Aurora including:

Bridging the Gap -- monthly access to toiletries, grocery food vouchers; every two months access to vouchers for free clothing

Income tax preparation -- offering income tax return preparation

Community Garden -- harvest distributed to visitors to Welcoming Arms

Welcome Table -- hot take away, community dinner served from parking lot

Martha's Table -- see separate entry

Multiservice agency

• community outreach, employment, education, homeless initiative, housing, recreation and social programs
• information and referral
• services for children, newcomers, seniors and youth

Community Outreach

• drop-in for families and children
• income tax clinic, by appointment only
• program activities
• referrals

Housing

• supportive and non-supportive housing for adults 59 years and older, and one family building, see branch listings for details
• Housing Connections Community Partner (see separate entry) -- assistance with housing search and application process

Partners for Access and Identification (PAID) -- assists homeless persons in obtaining Ontario health cards, Canadian birth certificates, birth registration, verification of status, social insurance numbers

• referrals to community services
• operates at various sites, schedule varies -- call 416-691-7407 for details

Seniors services

• Adult Day Program -- for persons with physical or cognitive impairment
• Akwasti Program -- home care and related services for frail elderly persons who would otherwise qualify for long term care facilities
• Chinese Programs -- recreational activities in Cantonese and Mandarin * home support -- case management, client intervention and assistance * friendly visiting, security checks * transportation and escort, priority for clients with medical appointments, participates in Toronto Ride -- free

Seniors meals -- lunch every other Tuesday, dinner every other Thursday at Cecelia Murphy Building, 11 Coatsworth Cres, nominal fee -- call for details

• lunch every third Wednesday, dinner every other Friday at East Toronto Seniors Centre, 2802 Danforth Ave, nominal fee --call for details

Community meal for all -- dinner every Thursday at Gower Park Place, 10 Gower Road, free -- call for details

Youth and Newcomer services, Neighbourhood Link Employment services, Ontario Employment Services -- see separate entries