Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Orientation services provide information to newcomers (Permanent Residents and Convention Refugees) on government programs and services, community and social services, education, immigration, housing, employment, and community connections. Our services include:
- Needs Assessments
- Personalized, self-directed assessments are conducted to assist newcomers and identify their needs, barriers, and strengths
- Settlement Plans & Goals - based on a newcomer's initial needs assessment, personalized settlement plans are created with short-term and long-term goals
- One-on-one supports are available to all newcomers through Newcomer Settlement Advisors who help guide, inform, and equip individuals and families with the information, assistance, and resources they need to settle into life in Canada.
Information Sessions Information sessions are 1-2 hours in length and provide important information on a wide variety of specific topics including:
- Overview of Canada
- Sources of Information
- Rights and Freedoms
- Canadian Law & Justice
- Important Documents
- Improving English or French
- Employment & Income
- Education
- Housing
- Health
- Money & Finance
- Transportation
- Community and Media
- Community Connections
- Becoming a Canadian Citizen
Client Support Services - Partners in Caring - Supports for Government-Assisted Refugees (GARs) to address medical, emotional, and social needs * case management services * on-site medical examination clinic
Newcomer Settlement Program - Newcomer information and referral services
Resettlement Assistance Program (RAP) - Assists newly arrived Government Assisted Refugees with the resettlement process * provides support and essential services for the immediate needs of refugees destined to London and transferees during their first 6 weeks
Settlement Workers in Schools Program (SWIS) - The SWIS Program places settlement workers in elementary and secondary schools throughout London and St.Thomas-Elgin to help newcomer students and their families adjust to their school and community.
and the health care workplace in Ontario * job shadowing placement
opportunities * one-on-one counselling and group support * branch office
in Hamilton 905-521-1777
Resume assistance, job search support, Internet access, print/fax/photocopy and information and referral services to job seekers
Supportive counselling and referrals, General Educational Development (GED) preparation, and employment counsellors available
Services and Programs:
- Ontario Employment Services
Specializes in employment programs and services for immigrants and Canadian newcomers
Services include:
- resume development
- foreign credential recognition assistance
- employment preparation workshops
- volunteer work experience placements
- mentorship programs
- job interview practice
- networking opportunities
- direct hire opportunities
Services and Programs:
- Ontario Bridge Training Program
- Ontario Employment Services
Services and Programs:
- Goodwill Bookstore - London - Adelaide St N
- Goodwill Bookstore - London - Wellington Rd
- Goodwill Community Store - London - Horton St
- Goodwill Community Store - London - Oxford St E
- Goodwill Community Store - London - Wonderland Rd N - Sherwood Forest Mall
- Goodwill Community Store - St Thomas
- Goodwill Community Store - Strathroy
- Goodwill Outlet Store - London - White Oak Rd
- Goodwill Career Centre
- Goodwill Community Store - Goderich
- Goodwill Community Store - Stratford
- Goodwill Community Store - Tillsonburg
- Goodwill Community Store - Woodstock
Orientation services provide information to newcomers (Permanent Residents and Convention Refugees) on government programs and services, community and social services, education, immigration, housing, employment, and community connections. Our services include:
- Needs Assessments
- Personalized, self-directed assessments are conducted to assist newcomers and identify their needs, barriers, and strengths
- Settlement Plans & Goals - based on a newcomer's initial needs assessment, personalized settlement plans are created with short-term and long-term goals
- One-on-one supports are available to all newcomers through Newcomer Settlement Advisors who help guide, inform, and equip individuals and families with the information, assistance, and resources they need to settle into life in Canada.
Information Sessions Information sessions are 1-2 hours in length and provide important information on a wide variety of specific topics including:
- Overview of Canada
- Sources of Information
- Rights and Freedoms
- Canadian Law & Justice
- Important Documents
- Improving English or French
- Employment & Income
- Education
- Housing
- Health
- Money & Finance
- Transportation
- Community and Media
- Community Connections
- Becoming a Canadian Citizen
Client Support Services - Partners in Caring - Supports for Government-Assisted Refugees (GARs) to address medical, emotional, and social needs * case management services * on-site medical examination clinic
Newcomer Settlement Program - Newcomer information and referral services
Resettlement Assistance Program (RAP) - Assists newly arrived Government Assisted Refugees with the resettlement process * provides support and essential services for the immediate needs of refugees destined to London and transferees during their first 6 weeks
Settlement Workers in Schools Program (SWIS) - The SWIS Program places settlement workers in elementary and secondary schools throughout London and St.Thomas-Elgin to help newcomer students and their families adjust to their school and community.
Programs include:
- Adult and Family groups and outings
- Youth groups including Leadership, Health and well-being, and Sports Activities. Supports newcomer youth to adapt, integrate and overcome barriers associated with transition to a new country. Provides volunteer opportunities, physical activities, social events, educational workshops and clubs
- Canada Connects Targeted Matching and Networking Groups. Connects newcomers with Canadian volunteers to learn Canadian values and traditions
- Volunteer with Ambition Skill Development, Civic Engagement, and Volunteer Placements
- Conversation Circles
- Special Events and neighbourhood activities
- English Conversational Circles practice English and make social connections
Ongoing recruitment and training of volunteers
- client support services
- intercultural competencies (cultural diversity) training
- employment counselling
- orientation services for newcomers
- settlement counselling
- settlement workers in schools
- volunteer opportunities
LGBTQ Settlement Services - Support for LGBTQ immigrants settling in Canada * information and orientation, problem solving, and assistance with immigration and Canadian documentation
LGBTQ Social/Support Group for Newcomers - Warm, safe, and welcoming environment for LGBTQ newcomers * meet other newcomers in the LGBTQ community for coffee, conversation, education, social activities, peer support, friendship, and fun * to join or support the group, call for information
Community Connections - Provide newcomers with a safe space to integrate while helping feel engaged, welcomed, and independent.
Joseph's House - Provides temporary accommodation for newly arrived refugee claimants * residents usually stay an average of one and a half months
Language Assessment and Referral Services (LARS) - Provides immigrants with English or French langauge assessments for government funded programs * services are offered at no cost to eligible clients.
Settlement Services - Orientation services provide information to newcomers (Permanent Residents and Convention Refugees) on government programs and services, community and social services, education, immigration, housing, employment, and community connections. Our services include:
- Needs Assessments
- Personalized, self-directed assessments are conducted to assist newcomers and identify their needs, barriers, and strengths
- Settlement Plans & Goals - based on a newcomer's initial needs assessment, personalized settlement plans are created with short-term and long-term goals
- One-on-one supports are available to all newcomers through Newcomer Settlement Advisors who help guide, inform, and equip individuals and families with the information, assistance, and resources they need to settle into life in Canada.
- Overview of Canada
- Sources of Information
- Rights and Freedoms
- Canadian Law & Justice
- Important Documents
- Improving English or French
- Employment & Income
- Education
- Housing
- Health
- Money & Finance
- Transportation
- Community and Media
- Community Connections
- Becoming a Canadian Citizen
Services and Programs:
- Job Search Workshop for Newcomers
- Translation and Interpretation Services
Additional Language Skills Program locations:
- Wortley YMCA - 165 Elmwood Ave E
- Westmount Mall - 785 Wonderland Rd S
- South London Community Centre - 1119 Jalna Blvd, behind White Oaks Mall
- North London - 207-735 Wonderland Rd N (Wonderland Corners Plaza), at Beaverbrook
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Services and Programs:
- Ontario Employment Services
Institute of Technology and Advanced Learning offering diploma and certificate programs * Applied Arts * Business * Health Sciences * Information Technology * Skilled Trades * Communications and Design * Community and Family Studies * Humanities and Social Sciences and Technology * programs are one to three years in length * each specific program has admission requirements * degree programs in Nursing, Advanced Manufacturing, Architecture, Teletronics, Health Informatics and International Business * certificate programs in academic upgrading, occupational skills, employment preparation * 8 to 48 weeks in length * apprenticeship training and certification * literacy programs * counselling, bursaries * placement services arranged on and off campus interviews for students, graduates, and alumni * speakers available * SCWI - Dual Credit programs for Ontario high school students
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Second Career Program - Skills training and financial support for laid-off workers
* Earn a Certificate that you can add to your résumé * Gain a up-to-date reference * Sharpen your interviewing and cover letter writing skills * Learn how to communicate more effectively * Demonstrate successful Interpersonal Skills such as: Teamwork * Ability to handle stress and criticism * Maintain healthy boundaries * Learn how to solve problems that may have been a barrier to your moving forward * Prove your reliability and job readiness * Prove that you can follow instructions, show initiative and self-monitor quality control * Gain hands-on skills in our work-room to create products for yourself and the global community * Work with our counselors, job coaches, job developers and instructors to explore your best options whether it be employment or further education * Please note that this program can be done in modules so you can extend the length of the program or only do the pieces that relate to your needs.
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
In affiliation with Bullwinkles Eatery
Better Jobs Ontario (formerly known as Second Career):
To better help people who may face challenges finding stable jobs such as gig workers, youth and people on social assistance. If you have been unemployed for six months or longer, and are part of a low-income household, you may benefit from this program.
Canada-Ontario Job Grant:
Financial support for individual employers to purchase training for their employees• available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Helping Stratford, St. Marys, Perth and Huron County residents of all ages find and keep employment.
Job search assistance: resumes, cover letters, interviewing, networking, coaching, and marketing to employers
Career and academic planning: assess goals and options, research all training programs, determine skill and personality fit, and assist skill development
Coaching and guidance: one-to-one and through small group workshops
Referral and access: to government funded training and employment programs for those who qualify - Better Jobs Ontario and other community programs to support goals including GED, OSSD completion, Literacy and Basic Skills, or Academic Upgrading
Reach out to the Career Centre for: Academic upgrading; Adult literacy; Apprenticeship; Career counselling; Employer staffing assistance; Job search support / training; Newcomer employment programs; Work experience; youth employment
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees
Canada-Ontario Job Grant (COJG)
Youth Job Connection (YJC/YJCS)
Better Jobs Ontario Comprehensive employment and job search services
Comprehensive employment and job search services
* assessment of skills, interests and experience
* job search strategies, including resume preparation
* information about careers and occupations, local labour market, employment and training opportunities
* on-the-job training, work experience
* help in maintaining employment
* information and referral to other employment and community services
Better Jobs Ontario -- Skills training and financial support for laid-off workers
For employers:
Canada-Ontario Job Grant -- Financial support for individual employers to purchase training for their employees • available to small, medium and large businesses planning to deliver short-term training for existing or new employees