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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Monthly workshops for people who want to quit smoking and are able to use nicotine replacement therapy (NRT) * workshops include a one-hour group presentation and an appointment with a Cessation Specialist who will provide 5 weeks of free NRT product and individualized advice/support
Clients can be seen for follow-up appointments and additional NRT at the Health Unit's on-site Quit Clinic
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Short Description
Enforces the Smoke-Free Ontario Act, 2017 through inspections of enclosed workplaces, public places, schools and other places that are required to be smoke- and vapour-free * inspectors conduct inspections at tobacco and vapour product retailers to ensure vendor compliance with youth access and product promotion restrictions
Website includes legal information about the Smoke-Free Ontario Act, 2017, the health consequences and burden of tobacco and vapour product use, the benefits of quitting, and information about programs and services available to help people overcome their tobacco addiction * includes regional and provincial stop-smoking campaigns and events
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Short Description
Living alternatives to hospitalization in a home-like setting with staff support
Eating Disorders Residence - Voluntary 8-bed residence for adults with an eating disorder * specialized supports and programs for adults with an eating disorder diagnosis who require 24 hour support to interrupt symptoms
Long Stay Residential Treatment Facility (RTF) - Residential program for people with a serious mental illness who may also have physical health concerns and need access to 24-hour supports with clinical interventions for an extended period of time
Shared Living - One women-only home and one men-only home with 4 beds each * low support 10am-5pm
Supportive Living Apartments - Independent living with daily on-site staff support * bachelor, one bedroom and two bedroom units available * each building has a lounge, kitchen, office, and private meeting area
Transitional Residential Treatment Facility (RTF) - Short stay residential program for people with a serious mental illness who need access to 24-hour supports with clinical interventions
Transitional Shared Living - 3 24-hour moderate support homes with a minimum of 8 hours of support per day
Services and Programs:
- Community Homes for Opportunity (CHO)
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Short Description
Specialized prevention, early identification, education and treatment program for women who are pregnant, parenting and substance-involved and their children (prenatal to six years of age)
Harm reduction approach * services include assessments, treatment planning, case management, stabilization services/ basic needs supports, one-on-one and group counselling, parenting programs, prenatal support and service coordination for children * referrals to outside agencies and services are available
Child minding is available upon request for Heartspace clients at main office (200 Queens Ave)
Harm reduction approach * services include assessments, treatment planning, case management, stabilization services/ basic needs supports, one-on-one and group counselling, parenting programs, prenatal support and service coordination for children * referrals to outside agencies and services are available
Child minding is available upon request for Heartspace clients at main office (200 Queens Ave)
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Problem Gambling and Behavioural Addictions Program, London Head Office
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 234
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Short Description
Treatment planning and community-based outpatient treatment for people with gambling, gaming, internet/technology, shopping/overspending or pornography/sex concerns
Assesses people with gambling, gaming, internet/technology, shopping/overspending or pornography/sex concerns using standardized assessment tools * develops treatment plans, including referrals to other organizations where appropriate * telephone consultations available
Offers support and assistance for abstinence, moderation, or harm reduction goals * referrals to other services as needed * one-to-one, couple, family and group counselling * specialized counselling services for youth, young adults and adults 55 years and older * consultations and ongoing counselling available by telephone or in person * counsellors work with clients on co-occurring substance use concerns if requested
Note that we do not offer services to people with outstanding charges that are sexual in nature or if the index offense is being appealed
Assesses people with gambling, gaming, internet/technology, shopping/overspending or pornography/sex concerns using standardized assessment tools * develops treatment plans, including referrals to other organizations where appropriate * telephone consultations available
Offers support and assistance for abstinence, moderation, or harm reduction goals * referrals to other services as needed * one-to-one, couple, family and group counselling * specialized counselling services for youth, young adults and adults 55 years and older * consultations and ongoing counselling available by telephone or in person * counsellors work with clients on co-occurring substance use concerns if requested
Note that we do not offer services to people with outstanding charges that are sexual in nature or if the index offense is being appealed
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Substance Use Services, London Head Office
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 1222
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Short Description
Treatment planning and community-based outpatient treatment for people with a substance use concern
Assesses people with a substance use concern using standardized assessment tools * develop treatment plans * referrals to the Heartspace program, other Addiction Services programs, or external agencies (e.g. residential or inpatient treatment programs) are made as needed
Offers treatment models based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary, and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Treatment sessions assist in developing skills to manage substance use and related concerns, and/or maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
Substance Use Outreach Program - for clients with barriers to accessing services at office * barriers may include mobility or mental health challenges, risks of violence, conflict of interest of confidentiality concerns * counsellors and clients meet at mutually agreed upon location for brief solution-focused therapy with goal of minimizing or eliminating barriers to accessing services at office
Assesses people with a substance use concern using standardized assessment tools * develop treatment plans * referrals to the Heartspace program, other Addiction Services programs, or external agencies (e.g. residential or inpatient treatment programs) are made as needed
Offers treatment models based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary, and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
- on-going assessments and adjustments of the treatment plan
- linking to and coordinating required services
- monitoring and supporting
- developing and implementing the discharge plan
- advocacy
Treatment sessions assist in developing skills to manage substance use and related concerns, and/or maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
Substance Use Outreach Program - for clients with barriers to accessing services at office * barriers may include mobility or mental health challenges, risks of violence, conflict of interest of confidentiality concerns * counsellors and clients meet at mutually agreed upon location for brief solution-focused therapy with goal of minimizing or eliminating barriers to accessing services at office
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Community Withdrawal Support Program
Reach Out: 519-433-2023 or 1-866-933-2023 CWSP RNs: 519-673-3242 ext 1248
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Short Description
Flexible program helps people with problems related to the use of alcohol, drugs (legal and/or illegal) supports people before, during and after periods of intoxication and/or the process of withdrawal * services provided by a team of registered nurses, delivering services over the phone, face-to-face and via Ontario Telemedicine Network (OTN) technology
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Community Opioid Addiction Program
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 281
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Short Description
Offers direct client services and community education for people with opioid addictions * assessment and screening required for entry into the treatment program
Treatment planning and community-based outpatient treatment for people with an opioid use problem * offers treatment model based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Treatment sessions assist in developing skills to manage substance use and related problems, and maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
Treatment planning and community-based outpatient treatment for people with an opioid use problem * offers treatment model based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Treatment sessions assist in developing skills to manage substance use and related problems, and maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
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Smoking Treatment for Ontario Patients (STOP) Program
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 248
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Short Description
Smoking cessation treatment and counselling support
Nicotine Replacement Therapy (NRT) provided free of charge * NRT products available include patch, inhaler, gum, and lozenge
Facilitation (groups, one-on-one)
Nicotine Replacement Therapy (NRT) provided free of charge * NRT products available include patch, inhaler, gum, and lozenge
Facilitation (groups, one-on-one)
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Short Description
Provides a safe, non-threatening environment for withdrawal from substance use (alcohol and drug) * support and motivation for recovery through assessment, advocacy and referral
- withdrawal monitored by certified addiction staff
- individual and small group discussions and support
- interaction with peer group and staff
- information, assessments and referrals for treatment sources
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Short Description
Support to urban First Nation people with an alcohol, drug or gambling problems
Services offered:
Services offered:
- referrals to treatment centres and healing lodges
- After Care support
- correctional and detention centres visits upon request
- RedPath Addiction Program
- one-on-one and group support
- family wellness sessions
- school information presentations
- health promotion
- evening sessions upon request
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Short Description
Live-in addiction treatment program for men
Three phase program * offers one-on-one and group work discussions such as Life Skills, Stress Management, Anger Management, Relapse Prevention, Assertiveness Training, and Process Groups (spirituality, life skills, trauma, abuse, family dynamics, and grief therapy)
Three phase program * offers one-on-one and group work discussions such as Life Skills, Stress Management, Anger Management, Relapse Prevention, Assertiveness Training, and Process Groups (spirituality, life skills, trauma, abuse, family dynamics, and grief therapy)
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Short Description
Men's live-in addiction treatment centre and after-care services
Addiction Treatment - Live-in addiction treatment program for men
Services and Programs:
Addiction Treatment - Live-in addiction treatment program for men
Services and Programs:
- Annex Program - 479 Maitland St
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Short Description
Health centre focused on individual, family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * community development, health promotion and prevention services * referrals to other local and social health services * services aimed at people living with a low income, newcomers, individuals and families with chronic and complex illness
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
- Argyle Site
- Huron St Site
- Old East Village Site
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Short Description
Methadone and suboxone maintenance for opiate addiction
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Short Description
8-bed residential recovery home that provides services to men with alcohol and other drug problems
One-on-one and group counselling and social and recreational programs * follow-up contact offered to ex-residents who are encouraged to remain involved in community rehabilitation programs such as Alcoholics Anonymous
One-on-one and group counselling and social and recreational programs * follow-up contact offered to ex-residents who are encouraged to remain involved in community rehabilitation programs such as Alcoholics Anonymous
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Short Description
Addiction treatment centre * methadone and suboxone maintenance treatment for opiate addiction * adjacent to the Wharncliffe Concurrent Disorders Clinic (519-963-0620)
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Short Description
Addiction treatment centre * methadone and Suboxone maintenance for opiate addiction*walk-in basis for first-time appointments * Valid health card is required
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Short Description
Addiction treatment centre * methadone maintenance treatment for opiate addiction
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Short Description
Clinical services to children and youth with mental health difficulties
Provides diagnostic assessment and treatments, including primarily group therapy * multidisciplinary team includes child and adolescent psychiatrists, social workers, psychologists, nurses, child and youth counselors, child and family therapists, dietitians, clerical support staff, teachers from W.D. Sutton school * research and teaching
Education available to community agencies and groups on variety of subjects:
Day Treatment Services - Assessment and treatment of children and adolescents between 10 and 17 years of age, with internalizing difficulties, who require more intensive services than available through outpatients but do not require hospitalization
Eating Disorders Services - Services for people experiencing anorexia nervosa, bulimia and eating problems, including restricting, binging, purging, excessive exercising and low body weight
Inpatient Services - Services for children and adolescents requiring short term admission for crisis stabilization and assessment of urgent mental health problems
Outpatient Services - Assessment and treatment of children and adolescents with mental health difficulties of an internalizing nature
Provides diagnostic assessment and treatments, including primarily group therapy * multidisciplinary team includes child and adolescent psychiatrists, social workers, psychologists, nurses, child and youth counselors, child and family therapists, dietitians, clerical support staff, teachers from W.D. Sutton school * research and teaching
Education available to community agencies and groups on variety of subjects:
- assessment and treatment of children and adolescents presenting with eating disorders
- mood disorders
- post-traumatic stress disorder
- family therapy
- psychosomatic disorders
Day Treatment Services - Assessment and treatment of children and adolescents between 10 and 17 years of age, with internalizing difficulties, who require more intensive services than available through outpatients but do not require hospitalization
Eating Disorders Services - Services for people experiencing anorexia nervosa, bulimia and eating problems, including restricting, binging, purging, excessive exercising and low body weight
Inpatient Services - Services for children and adolescents requiring short term admission for crisis stabilization and assessment of urgent mental health problems
Outpatient Services - Assessment and treatment of children and adolescents with mental health difficulties of an internalizing nature
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Short Description
Operates 12-month in-residence alcohol and drug addiction rehabilitation programs, for adults 18 years and older, with centres located in Alberta, Atlantic Canada, Saskatchewan and Ontario * Offer help and hope to those struggling with alcoholism and/or addiction to other drugs
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Short Description
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services * personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health Primary Health Care
Services offered to rostered patients by a health care team of doctors, nurse practitioners, registered practical nurses, dietician, social worker, chiropodist, and physiotherapist including:
Complex Mental Health and Addictions - includes mental health conditions with severe effects on client functional abilities. For all clients with ongoing addiction concerns, this team will provide the most wraparound care and support.
Social Work Support Program - provides confidential short-term, and goal-focused counselling to help individuals dealing with Depression, Family Conflict, Anxiety, Stressful life situations, Relationship issues, using Cognitive Behavioural Therapy, Rational Emotive Therapy, Assertiveness Training and Solution Focused/ Brief Therapy principles. Access to social work is through referral from your CCHC Physician or Nurse Practitioner.
Anger Solutions Program™ helps individuals develop appropriate ways to express and resolve their anger. Built on a psychosocial rehabilitation foundation, Anger Solutions incorporates the best of several evidence-based therapeutic models.
Chronic Disease Management (CDM) and Older Adult - includes clients whose primary diagnoses are diabetes, COPD, cardiovascular conditions, etc. who require routine monitoring and will benefit from support in self management of these conditions. This includes all clients who are 65 years and over as many will overlap with the CDM conditions, thus we also routinely monitor osteoporosis, falls risks and cognitive changes.
Osteoporosis program: Watch for the upcoming launch of our new bone health and falls prevention program! Clients will have the opportunity to learn about their risk level for osteoporosis, eating well for strong bones, fall prevention techniques, appropriate exercises and medication education.
Physiotherapy Program - The Physiotherapist performs assessment, diagnosis, treatment, health education/counseling. Various treatments are prescribed including but not limited to, balance exercises, transfer training, range of motion, strengthening, application of modalities. (i.e. heat, ice, ultrasound, TENS). Access to physiotherapy is through referral from your CCHC Physician or Nurse Practitioner.
Seniors' Social Group -provides seniors with an opportunity to get out and meet new people, enjoy music, snacks, and fun activities in a relaxed atmosphere.
Smoking Cessation Program - Provides high quality one-on-one smoking cessation behavioural counselling, coaching and support to clients wishing to reduce or quit smoking, including assessing client readiness to reduce/quit smoking, review of evidence-based pharmacotherapies and psycho-social interventions, assisting client with development of a Quit Plan, and coaching, supporting and encouraging client in the achievement of their Quit Goals. Access to the Smoking Cessation Program is by referral from your CCHC Physician or Nurse Practitioner.
Preventative/Prenatal/Pediatrics - this group will primarily be clients who need mostly screening programs, immunizations, episodic care, supportive education, and programs to support healthy lifestyles.
Nutrition program - The CCHC Dietician performs community nutritional needs assessments and identifies barriers to acquiring adequate food security, facilitating and supporting community initiatives to improve food security and performs nutritional assessments, development of client-focused nutritional plans, health education/counseling. Access the Dietician is through referral from your CCHC Physician or Nurse Practitioner or from the community at large.
Craving ChangeTM - Watch for the upcoming program that provides cognitive-behavioural tools, activities and strategies that address the universal struggle to change problematic and emotional eating behaviours. The thought-provoking, 'how-to' approach focuses on the 'why' of eating behaviour and what to do about it.
St. Thomas Outreach program provides care to those who are homeless or underhoused or face other barriers to care, such as not being able to access a family physician or nurse practitioner, lack of Ontario health insurance benefits or lack of transportation.
Mobile Unit Outreach brings care to primarily uninsured folks in the county.
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health Primary Health Care
Services offered to rostered patients by a health care team of doctors, nurse practitioners, registered practical nurses, dietician, social worker, chiropodist, and physiotherapist including:
Complex Mental Health and Addictions - includes mental health conditions with severe effects on client functional abilities. For all clients with ongoing addiction concerns, this team will provide the most wraparound care and support.
Social Work Support Program - provides confidential short-term, and goal-focused counselling to help individuals dealing with Depression, Family Conflict, Anxiety, Stressful life situations, Relationship issues, using Cognitive Behavioural Therapy, Rational Emotive Therapy, Assertiveness Training and Solution Focused/ Brief Therapy principles. Access to social work is through referral from your CCHC Physician or Nurse Practitioner.
Anger Solutions Program™ helps individuals develop appropriate ways to express and resolve their anger. Built on a psychosocial rehabilitation foundation, Anger Solutions incorporates the best of several evidence-based therapeutic models.
Chronic Disease Management (CDM) and Older Adult - includes clients whose primary diagnoses are diabetes, COPD, cardiovascular conditions, etc. who require routine monitoring and will benefit from support in self management of these conditions. This includes all clients who are 65 years and over as many will overlap with the CDM conditions, thus we also routinely monitor osteoporosis, falls risks and cognitive changes.
Osteoporosis program: Watch for the upcoming launch of our new bone health and falls prevention program! Clients will have the opportunity to learn about their risk level for osteoporosis, eating well for strong bones, fall prevention techniques, appropriate exercises and medication education.
Physiotherapy Program - The Physiotherapist performs assessment, diagnosis, treatment, health education/counseling. Various treatments are prescribed including but not limited to, balance exercises, transfer training, range of motion, strengthening, application of modalities. (i.e. heat, ice, ultrasound, TENS). Access to physiotherapy is through referral from your CCHC Physician or Nurse Practitioner.
Seniors' Social Group -provides seniors with an opportunity to get out and meet new people, enjoy music, snacks, and fun activities in a relaxed atmosphere.
Smoking Cessation Program - Provides high quality one-on-one smoking cessation behavioural counselling, coaching and support to clients wishing to reduce or quit smoking, including assessing client readiness to reduce/quit smoking, review of evidence-based pharmacotherapies and psycho-social interventions, assisting client with development of a Quit Plan, and coaching, supporting and encouraging client in the achievement of their Quit Goals. Access to the Smoking Cessation Program is by referral from your CCHC Physician or Nurse Practitioner.
Preventative/Prenatal/Pediatrics - this group will primarily be clients who need mostly screening programs, immunizations, episodic care, supportive education, and programs to support healthy lifestyles.
Nutrition program - The CCHC Dietician performs community nutritional needs assessments and identifies barriers to acquiring adequate food security, facilitating and supporting community initiatives to improve food security and performs nutritional assessments, development of client-focused nutritional plans, health education/counseling. Access the Dietician is through referral from your CCHC Physician or Nurse Practitioner or from the community at large.
Craving ChangeTM - Watch for the upcoming program that provides cognitive-behavioural tools, activities and strategies that address the universal struggle to change problematic and emotional eating behaviours. The thought-provoking, 'how-to' approach focuses on the 'why' of eating behaviour and what to do about it.
St. Thomas Outreach program provides care to those who are homeless or underhoused or face other barriers to care, such as not being able to access a family physician or nurse practitioner, lack of Ontario health insurance benefits or lack of transportation.
Mobile Unit Outreach brings care to primarily uninsured folks in the county.
Services and Programs:
- Clinical Dietitian Services
- Needle Exchange Program
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Community Opioid Addiction Program
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 281
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Short Description
Offers direct client services and community education for people with opioid addictions * assessment and screening required for entry into the treatment program
Treatment planning and community-based outpatient treatment for people with an opioid use problem * offers treatment model based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Treatment sessions assist in developing skills to manage substance use and related problems, and maintain and enhance treatment goals * activities such as relapse prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
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Substance Use Services, Regional Centre - St Thomas
Reach Out: 519-433-2023 or 1-866-933-2023 519-673-3242 ext 222
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Short Description
Assesses people with substance use concerns using standardized assessment tools * develop treatment plans, including referrals to other organizations where appropriate
Offers treatment models based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary, and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Services include:
Treatment sessions assist in developing skills to manage substance use and related concerns, and/or maintain and enhance treatment goals * activities such as relapse
prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
Offers treatment models based on cognitive-behavioural, stages of change, harm reduction, multidisciplinary, and solution-focused * case management, outpatient counselling and aftercare to facilitate recovery
Services include:
- linking to and coordinating required services
- monitoring and supporting
- developing and implementing the discharge plan
- advocacy
Treatment sessions assist in developing skills to manage substance use and related concerns, and/or maintain and enhance treatment goals * activities such as relapse
prevention, guided self-change, follow-up and aftercare are included as well as programming to support/educate family
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Short Description
Substance Abuse treatment centre * 3-month residential treatment program * alternates between gender-based groups
- individual/group therapy and counselling
- family counselling and support networks
- on-site learning centre
- traditional Indigenous teachings of roles and responsibilities
- recreation activities
- sweat lodge fasting, and other ceremonies health care referrals and appointments, as required
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