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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Collaborative community-based Housing First program * works to improve health and housing outcomes for people experiencing chronic and persistent homelessness
The Street Outreach and Informed Response Team provide the following services:
Housing Selection Workers identify private-market landlords and property groups interested in making apartments available to people experiencing homelessness
Housing Stability Workers provide intensive case management support to people that have experienced persistent homelessness who are now housed
Services and Programs:
The Street Outreach and Informed Response Team provide the following services:
- advocacy to access services
- campsite tracking and engagement
- first point of contact for people sleeping on the streets
- diversion to natural supports
- support through the housing process
- harm reduction, Naloxone distribution and syringe recovery
Housing Selection Workers identify private-market landlords and property groups interested in making apartments available to people experiencing homelessness
Housing Stability Workers provide intensive case management support to people that have experienced persistent homelessness who are now housed
Services and Programs:
- London Cares Resting Place
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Short Description
Health, social services and daily programming for people who are experiencing or at risk of homelessness
Anonymous HIV/AIDS Testing - Options Clinic - HIV information and free, confidential and anonymous rapid testing * outreach services and education across the City of London * rapid testing available to people who are more vulnerable to contracting HIV or within priority popoulations: Gay, bisexual and other men who have sex with men, cis and trans, Ontarians from Africa and the Caribbean, Indigenous populations, people who inject drugs, women (trans and cis) * results for rapid testing are available in minutes
Daily Programs - Daily programming, including art activities, health and wellness, education, and training * monthly schedule available on website
Hepatitis C Care Program - Partnership between London InterCommunity Health Centre and Regional HIV/AIDS Connection * program designed for persons at high risk for Hepatitis C infection due to drug use and those who are Hepatitis C positive who have complex addiction and/or social issues * outreach worker, peer support worker, nurses and social worker support all aspects of clients life - physical, emotional, psychological and spiritual * referrals to other community agencies * screening, prevention, care and treatment of Hepatitis C * dispenses free naloxone take-home kits - lifesaving medication that can restore breathing of a person who has overdosed on heroin or prescription opioid medication
Naloxone Training - Training program * trains people to administer naloxone medication to prevent opioid drug overdose
- addictions assessments and referrals to treatment
- harm reduction education and support
- housing referrals and loss prevention
- ID clinic
- Ontario Works and ODSP applications (only available for clients registered to primary care team)
- mail services
Anonymous HIV/AIDS Testing - Options Clinic - HIV information and free, confidential and anonymous rapid testing * outreach services and education across the City of London * rapid testing available to people who are more vulnerable to contracting HIV or within priority popoulations: Gay, bisexual and other men who have sex with men, cis and trans, Ontarians from Africa and the Caribbean, Indigenous populations, people who inject drugs, women (trans and cis) * results for rapid testing are available in minutes
Daily Programs - Daily programming, including art activities, health and wellness, education, and training * monthly schedule available on website
Hepatitis C Care Program - Partnership between London InterCommunity Health Centre and Regional HIV/AIDS Connection * program designed for persons at high risk for Hepatitis C infection due to drug use and those who are Hepatitis C positive who have complex addiction and/or social issues * outreach worker, peer support worker, nurses and social worker support all aspects of clients life - physical, emotional, psychological and spiritual * referrals to other community agencies * screening, prevention, care and treatment of Hepatitis C * dispenses free naloxone take-home kits - lifesaving medication that can restore breathing of a person who has overdosed on heroin or prescription opioid medication
Naloxone Training - Training program * trains people to administer naloxone medication to prevent opioid drug overdose
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Short Description
Health centre focused on individual, family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * community development, health promotion and prevention services * referrals to other local and social health services * services aimed at people living with a low income, newcomers, individuals and families with chronic and complex illness
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Health Outreach for People Experiencing Homelessness - Health, social services and daily programming for people who are experiencing or at risk of homelessness
Services and Programs:
- Argyle Site
- Huron St Site
- Old East Village Site
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Short Description
Helps people who need assistance
Available as cooling/warming centre during Extreme Weather Alerts issued by the Middlesex-London Health Unit
Community Meal Program - Indoor meals are available at 568 Richmond St. for lunch at 1:00pm, and dinner at 5:30pm
Indoor Space: 10:00am - 12:00pm 1:00pm - 4:30pm 5:30pm - 9:00pm
Arkware Clothing Outlet - Low cost clothing (token donation) * open Mon, Wed, Fri 1:30pm-3:30pm
- personal hygiene and life skills coaching
- social activities and outreach
- counselling - Coaching (individuals, family, marital, career, financial)
- basic academic tutoring
- computer literacy and basic skills
- art and crafts programs
- advocacy
- Overcomers 12-step course
- alternate justice measures
Available as cooling/warming centre during Extreme Weather Alerts issued by the Middlesex-London Health Unit
Community Meal Program - Indoor meals are available at 568 Richmond St. for lunch at 1:00pm, and dinner at 5:30pm
Indoor Space: 10:00am - 12:00pm 1:00pm - 4:30pm 5:30pm - 9:00pm
Arkware Clothing Outlet - Low cost clothing (token donation) * open Mon, Wed, Fri 1:30pm-3:30pm
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Short Description
Provides crisis outreach services to community mental health program participants * dedicated team supports individuals who are in need of support * offer worker assigned support including court diversion program, housing advocacy and assistance with income services * team helps navigate and access other social services and food services agencies, and community resources
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Short Description
Team of four case managers providing transitional assistance and support to those who are leaving hospital and coping with mental illness * case managers maintain ongoing contact with clients after hospital discharge for up to nine weeks
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Short Description
Evangelical organization providing Christian outreach to youth * in addition to regular programs and activities, meal delivery programs to community families and youth
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Short Description
Health centre focused on family and community health * health professionals assess and treat non-life-threatening injuries or illnesses * referrals to other local health services and personal development groups
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Seniors Francophone Drop-In Group - Social opportunities for seniors * education on health topics related to francophone and francophile seniors
Tai Chi - Tai Chi classes for seniors for stress reduction and improved flexibility, strength and stability
Services and Programs:
Community-led health teams develop programs to improve the social supports and conditions that affect long-term health
Seniors Francophone Drop-In Group - Social opportunities for seniors * education on health topics related to francophone and francophile seniors
Tai Chi - Tai Chi classes for seniors for stress reduction and improved flexibility, strength and stability
Services and Programs:
- North East London Community Engagement
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Main Office
Office: Simcoe area - 519-426-6170 * Caledonia/Dunnville area - 905-318-6623 * Delhi/Langton area - 519-582-3579 Visit Website
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Short Description
Health agency that addresses public health issues and promotes healthly living
- immunization and screening for communicable diseases
- Covid-19 vaccinations
- health education programs
- family and child health
- dental health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
- research and population-based health research
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Brant Branch Office
1-888-750-7778 Office: 519-752-2998
Crisis: 519-759-7188 or 1-866-811-7188
Visit Website
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Short Description
Organization promotes community-based services responsible to the needs of those with mental health concerns, their family members, and the general community
Services offered include:
Services offered include:
- Alternative Activity Centre
- Brant Safe Beds Program - for individuals who are 16 years of age and older, with a mental disorder (no diagnosis required), who are in crisis that has police involvement, are able to be safely supported in the community, are not at risk of harm to selves or others and are not suitable for hospitalization and criminal detention
- Community Support Case Management Program - provides intensive case management supports to people with serious and persistent mental illness
- Specialty Case Management - including concurrent disorders (mental health and addictions), complex needs (dual diagnosis / acquired brain injury), urgent needs (needing immediate, non-crisis supports), and Transition (referrals/transition from hospital)
- Counselling Program
- Court Support Case Management & Diversion Program - assist individuals with a mental health issue who come into contact with the criminal justice system. Provided in partnership with the office of the Crown Attorney and provide assistance with mental health court diversion, community-based case management, as well as consultation and information
- Family Support
- Families Caring, Families Sharing support group
- Mental Health Promotion & Education Program
- Peer Support
- Supported Housing - affordable housing to low-income individuals. Monthly rent is geared to the tenant's income. Transitional beds available to allow residents temporary housing while they proceed on a gradual transition to independent living. There is a waiting list for housing
- Survivors of Suicide Loss Bereavement support group
- Vocational Support Services
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Brantford Downtown Outreach Team (BDOT)
Office: 226-227-9928 to provide information about a location and/or individual the team can connect withCrisis: Emergency Services 9-1-1 Crisis Services 519-759-7188 or 1-866-811-7188
Visit Website
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Short Description
Outreach team consisting of an Outreach Coordinator, Nurse Practitioner, Outreach Worker, and Peer Support Worker who will connect with vulnerable people in the downtown core who may be experiencing addictions, mental health or housing challenges
Program provided in partnership with St. Leonard's Community Services, Grand River Community Health Centre, Wilfred Laurier University, and the City of Brantford
- team links individuals with needed support services, including peer support, primary care and addiction medicine
Program provided in partnership with St. Leonard's Community Services, Grand River Community Health Centre, Wilfred Laurier University, and the City of Brantford
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Short Description
Mobile team that travels throughout Brantford focusing on specific neighborhoods. This team focuses on engagement with unconnected youth 12-21 years of age and their families, with a priority on Community Development and connection to existing resources within the community
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Short Description
Provides emergency assistance to community members in need in Brantford and Brant County in the form of clothing, household items, furniture, nonperishable food, personal hygiene items or grocery gift cards
- home visitors visit with those in need, in their homes or by phone, to listen and to see how they can be of service
- emergency assistance is provided
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Short Description
Health centre focused on individual, family and community health. Health professionals assess and treat non-life-threatening injuries or illnesses. Referrals to other local health services and personal development groups available
Services include:
Additional Services on Site:
Services include:
- primary health care services
- social work services
- health promotion and education programs
- community development programs
- chronic disease management
- nutritional information and education
- community outreach programs
Additional Services on Site:
- Compass Diabetes Foot Care Program
- Memory Clinic
- Dental Clinic
- Caring for My COPD Program
- Grand River Council on Aging
- LGBTQ2S Resources
- AIDS/HIV Regional Coordinator
- Gender Affirming Clinic
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Short Description
Street Outreach Program- support individuals who live, work or socialize on the street. Help to navigate systems, providing referrals to resources, and offering practical support that assists people in meeting their basic needs.
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Short Description
The 519 Community Collective has 12 programs including a community fridge nourish kitchen, 2 urban gardens, 23 little free food pantries installed across the region, an assortment of emergency food programs, and more.
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Short Description
Various complex capable addiction treatment programs and services offered in the community utilizing a harm reduction philosophy. Community-based program and service options include:
Community Withdrawal Support Service: set of services offering an alternative to residential withdrawal management
Rapid Access Addiction Medicine Clinics (RAAM): Specialized medical clinic designed for people who are experiencing health issues related to their drug and/or alcohol use.
Drug Treatment Court: Specialized court process for non-violent offenders with addiction issues
Let's Grow Together: Half-day support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years and younger) and are dealing with substance use issues
Specialized Addiction Support Coordination: For specialized populations (geriatric, acquired brain injury, developmental disability, complex mental health) living with addiction issues; education and consultation to professionals working with these populations
Specialized Outreach Services: Integrated team of peers and professionals offering flexible outreach services to homeless or street-involved people with addiction, mental health, or concurrent issues
Supportive Addiction and Mental Health Housing: A range of supports for people with complex addiction and concurrent mental health needs who are homeless, at risk of becoming homeless, or who are considered inadequately housed, without secure and / or maintained housing
Supported Recovery Room: 72-hour stabilization program for people recovering from a mental health or substance related crisis. Eligibility criteria information is available through SRR (519-362-9855)
Addiction Court Support: Outreach-based support for community residents whose substance use has resulted in criminal charges.
Peer 2 Peer Overdose Response Programs: Matches Overdose Response peers with people who have overdosed by meeting them at the hospital Emergency Department to offer harm reduction and recovery support to them, their family and friends.
Rural Wellington Addictions Service: delivered in partnership with the Upper Grand Family Health Team. Provides clients with in-person assessments, treatment/care planning and counselling services.
This service works together with the Rapid Access Addiction Medicine Clinics (RAAM) and Community Withdrawal Support Service (CWSS) to provide addictions support to residents of Wellington County.
Community Withdrawal Support Service: set of services offering an alternative to residential withdrawal management
Rapid Access Addiction Medicine Clinics (RAAM): Specialized medical clinic designed for people who are experiencing health issues related to their drug and/or alcohol use.
Drug Treatment Court: Specialized court process for non-violent offenders with addiction issues
Let's Grow Together: Half-day support group for women in the Guelph-Wellington community who are pregnant or parenting children (6 years and younger) and are dealing with substance use issues
Specialized Addiction Support Coordination: For specialized populations (geriatric, acquired brain injury, developmental disability, complex mental health) living with addiction issues; education and consultation to professionals working with these populations
Specialized Outreach Services: Integrated team of peers and professionals offering flexible outreach services to homeless or street-involved people with addiction, mental health, or concurrent issues
Supportive Addiction and Mental Health Housing: A range of supports for people with complex addiction and concurrent mental health needs who are homeless, at risk of becoming homeless, or who are considered inadequately housed, without secure and / or maintained housing
Supported Recovery Room: 72-hour stabilization program for people recovering from a mental health or substance related crisis. Eligibility criteria information is available through SRR (519-362-9855)
Addiction Court Support: Outreach-based support for community residents whose substance use has resulted in criminal charges.
Peer 2 Peer Overdose Response Programs: Matches Overdose Response peers with people who have overdosed by meeting them at the hospital Emergency Department to offer harm reduction and recovery support to them, their family and friends.
Rural Wellington Addictions Service: delivered in partnership with the Upper Grand Family Health Team. Provides clients with in-person assessments, treatment/care planning and counselling services.
This service works together with the Rapid Access Addiction Medicine Clinics (RAAM) and Community Withdrawal Support Service (CWSS) to provide addictions support to residents of Wellington County.
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ARCH - HIV / AIDS Resources & Community Health
Office: 519-763-2255Toll Free Phone: 1-800-282-4505
Fax: 519-763-8125
Visit Website
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Short Description
COVID-19 Update: HIV testing is not available during the COVID-19 pandemic. Current COVID-19 precautions will remain in place until at least September 2021 for the safety of clients, staff, and the community.
Support Services: counselling for persons living with HIV/AIDS to assess needs and establish a continuum of support service.
Support Services: counselling for persons living with HIV/AIDS to assess needs and establish a continuum of support service.
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Short Description
Stepping Stone helps individuals and families experiencing homelessness step forward on a path toward securing permanent housing in Guelph-Wellington through housing focused programs and individualized support for adults ad families.Areas of focus and service include:
- preventative action to help those at risk of homelessness
- individualized plans for those struggling to attain a long-term residence
- prevention assistance supports households in preserving their current housing situation
- diversion support assists adults and families in finding housing outside of shelter
- prevention and diversion services help stabilize current situations while assisting with a permanent housing solution
- assess needs of individuals and families through a standardized assessment tool
- assist with aquiring suitable housing
- identify intervention recommendations
- supports their transition to a case manager
- previously known as the Warming Centre
- provides coffee, shower, and overnight shelter
- accommodates up to 27 people on a first-come, first-served basis
- supported by Diversion team, Housing Stability Outreach and Housing Focused Outreach
- individuals experiencing chronic homelessness, mental health issues and / or addiction
- Mon-Sun, 24/7 support services
- supports approximately 40 people who are experiencing homelessness
- Stepping Stone works in collaboration with community organizations to deliver mental health, addiction, and medical support to individuals staying at the shelter
- focus is to provide access to food, showers, nursing, harm reduction, and court support
- individuals have their own rooms, common space, etc.
- support team (shelter support and housing stability staff), on site 24/7 to support residents and help them achieve their housing goals
- supports a caseload of individuals and families who have completed the common assessment tools
- a recovery-oriented approach to ending homelessness
- quick movement from homelessness into independent and permanent housing
- provide additional supports and services as needed
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Short Description
Offers health services and a variety of allied health services available to clinically rostered clients, including counselling and social work, access to registered dietitians and addictions counselling.
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
Also offers EarlyON Child and Family Centre Programs, various programs open to community members in their priority population, such as: Parent Outreach Programs, Specialized Outreach Services, and a wide variety of healthy living programs:
WE Breastfeed: peer-led support for breastfeeding parents
Chronic Pain Programs: peer-led support groups, and self-management programs for people living with chronic pain
Mindfulness: meet each day more mindfully with greater intention and awareness
Post Partum Mood Disorder Support Group: personalized support and a weekly mother's support group with child care
ID Clinic: assistance with applications for new and replacement Canadian birth certificates, or Ontario Health Card replacement
Groceries from the SEED: nonprofit, online sliding scale grocery store, open to all, visit The Seed Guelph
Garden Fresh Box: nonprofit, fresh produce buying service to help provide affordable access to fresh fruit and vegetables. See Garden Fresh Box
Fitness Programs: various yoga, Zumba and wellness classes offered online and throughout the community
English Conversation Circle: informal groups offering newcomers a chance to practice and gain confidence in speaking English
For a complete listing of programs with locations, dates and times, including EarlyON Child and Family Centre (Stone Road Mall), visit website: Guelph Community Health Centre
Note: Also houses the Wellington Guelph Drug Strategy and The Seed Food Access Program
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Short Description
An outreach organization providing food, clothing, hygiene and harm reduction supplies to homeless individuals living in Chatham-Kent. Also work closely with community partners to connect individuals to services.
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Short Description
Health agency that addresses public health issues and promotes healthy living
- immunization and screening for communicable diseases
- health education programs
- family and child health
- sexual health
- injury prevention
- environmental health
- physical activity
- public health standards enforcement
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Short Description
Provides health services for people with chronic or infectious diseases who are unable to visit the doctor's office. Services are provided by physicians, registered nurses, midwives, and outreach workers.
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Mental Health and Street Outreach Program
1-866-531-2600 Office: 905-528-0683
Crisis: 905-972-8338
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Short Description
Street Outreach Services that engage individuals who are experiencing mental illnesses and are homeless or living in shelters. City of Hamilton Mental Health and Street Outreach staff work in the community at many locations. This team helps persons who are homeless connect to income sources, health care, housing and support services. The team works on the street, in shelters and in the community.
Emergency or crisis services not provided. For access to emergency or crisis services, contact COAST Hamilton or ConnexOntario.
Emergency or crisis services not provided. For access to emergency or crisis services, contact COAST Hamilton or ConnexOntario.
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Short Description
Community-based early intervention program that is designed to help young people who are at risk of or in the early stages of homelessness. Services offered include: family mediation and reunification, school re-engagements and retention support, intentional case management, engagement in employment, and assistance identifying and connecting to both natural and formal support networks.
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