Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Canada Pension Plan: 1-800-277-9914
Employment Insurance: 1-800-206-7218
Visit Website
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment, wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
Canada Pension Plan: 1-800-277-9914
Employment Insurance: 1-800-206-7218
Visit Website
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services * access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits and Survivor Benefits
Social Insurance Number (SIN) application - Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment; wage subsidies, labour market information, labour standards, occupational health and safety and workplace equity
- staff consists of community legal workers and lawyers
- offer services from our main office in St. Thomas and our satellite offices in Woodstock, Tillsonburg, Aylmer, Ingersoll, West Lorne, Chippewa of the Thames, Oneida of the Thames and Munsee Delaware Nation
- initial contact is made through St. Thomas head office
- assistance on landlord/tenant matters and appeals in Ontario Works
- Ontario Disability Support Program, employment law and on Canada Pension Plan matters
- traditional casework, summary advice, public legal education, law reform, and a wide range of community development activities
The Clinic is currently involved in a project to educate and assist residents about sexual harassment in the workplace. A lawyer is available to provide workshops and information about sexual harassment in the workplace free of charge. The Clinic is involved in a project to provide advice and support to victims of intimate violence and sexual abuse with a lawyer and a social worker. The Clinic has an Indigenous Justice Program with a staff member who will assist the Indigenous communities and residents. The program is meant to facilitate connecting Indigenous residents with the justice system.
Main office in St. Thomas with full-time satellite office in Woodstock, and part-time satellite services in Tillsonburg and Ingersoll * if needed, arrangements can be made in other communities to meet with clients that have no transportation
Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.
Services to employers and workers including Record of Employment (ROI) support, job order posting, labour standards, labour market information, work-sharing, industrial adjustment services, Employment Insurance (EI), Health and Safety, Workplace Equity, Apprenticeship grants and Youth Services.
SIN numbers, Passport applications and drop-off, Canadian Forces Recruitment, Income Security Programs (CPP), Disability Benefits, Survivor Benefits, Death Benefits, Parental Benefits and Old age Security
Applications from Federal Government Ministries such as Revenue Canada and Human Resources Development Canada. Direct lines to other Federal Departments.
Computers available to assist with job search, walk-in job search centre. Access to computers, fax, photocopier and telephone. Free Internet access, resource materials, job boards, labour market information, software tutorials, assistance with resumes, employment and vocational counselling and assessment, job placement, life skills training, job search and computer skills workshop, interview simulations.
- Labour market, employment and vocational training information
- Referral to job search assistance and accessing information, forms and services
- Information on and applications for Social Insurance Numbers (SIN)
- Employment Insurance (EI): reviews, processes and supplies information on applications for employment insurance benefits
- Compassionate Care Benefits may be paid up to maximum of 6 weeks to individuals absent from work to provide care or support to individuals who are gravely ill; individuals receiving EI are also eligible
- Information about services online for youth
- Information and applications for Canada Pension Plan, Old Age Security, Guaranteed Income Supplement
- All Canadians Job Bank
- Labour Market Information
- Pleasure Craft Licensing
- Social Insurance Number Application
Employers and Organizations Hiring Foreign Workers
- Human Resource Management
- Record of Employment
People with Disabilities Canada Pension Plan Disability Benefits
- Seniors Allowance for the Survivor Program
- Canada Pension Plan Retirement Pension
- Old Age Security
- Guaranteed Income Supplement (GIS)
Death Benefit
Workers Employment Insurance Regular Benefits
Workers who have Lost their Jobs Targeted Wage Subsidies
Employment Services - Assistance with career planning and counselling including resume and interview assistance and student and youth employment services. Access to online Job Bank
Employment Insurance - Basic income protection program for employed workers
Financial Benefits - Information and forms for federal pensions and benefits including the Canada Pension Plan (CPP), Old Age Security (OAS), Disability Benefits, and Survivor Benefits
Social Insurance Number (SIN) application -Personal identification number for access to various Canadian government programs
Services for Business - Services regarding employees and safety, including records of employment; wage subsidies; labour market information; labour standards; occupational health and safety and workplace equity
- Labour market, employment and vocational training information
- Referral to job search assistance and accessing information, forms and services
- Information on and applications for Social Insurance Numbers (SIN)
- Employment Insurance (EI): reviews, processes and supplies information on applications for employment insurance benefits
- Compassionate Care Benefits may be paid up to maximum of 6 weeks to individuals absent from work to provide care or support to individuals who are gravely ill; individuals receiving EI are also eligible
- Information about services online for youth
- Information and applications for Canada Pension Plan, Old Age Security, Guaranteed Income Supplement
- All Canadians Job Bank
- Labour Market Information
- Pleasure Craft Licensing
- Social Insurance Number Application
Employers and Organizations Hiring Foreign Workers
- Human Resource Management
- Record of Employment
People with Disabilities Canada Pension Plan Disability Benefits
- Seniors Allowance for the Survivor Program
- Canada Pension Plan Retirement Pension
- Old Age Security
- Guaranteed Income Supplement (GIS)
Death Benefit
Workers Employment Insurance Regular Benefits
Workers who have Lost their Jobs Targeted Wage Subsidies
Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones
Accessing services Online Services available HERE If you require assistance accessing services please complete an online request HERE A Service Canada officer will contact you within 2 business days. If you do not have access to the internet and require assistance accessing services, please call 1-877-355-2657.
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others.
Student/youth employment services available -- see separate entry.
- Employment Insurance
- Social Insurance Numbers
- Canada Pension Plan
- Old Age Security
- Apprenticeship Incentive Grant.
- Passports
Provides referrals, legal advice, legal representation, Tenant Duty Counsel services, public legal education and community outreach.
Areas of law include:
- Tenant rights
- Ontario Works, Ontario Disability Support Program, Employment Insurance, Canada Pension Plan and CPP Disability
- Disability issues
- Employment law including the Employment Standards Act, Human Rights in the Workplace and Sexual Harassment in the Workplace
- Wills and powers of attorney
Part-time satellite offices (by appointment only):
Wallaceburg Community Resource Centre
939 Dufferin Ave, Wallaceburg
Blenheim Municipal Building
35 Talbot St, Blenheim
Tilbury Information and Help Centre
20 Queen St N, Tilbury
- Employment Insurance
- Social Insurance Numbers
- Canada Pension Plan
- Old Age Security
- Apprenticeship Incentive Grant
- Passports
- Employment Insurance
- Social Insurance Numbers
- Canada Pension Plan
- Old Age Security
- Apprenticeship Incentive Grant
Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE).
Visit the website for specific details.
Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE).
Visit the website for specific details.
Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE).
Visit the website for specific details.
Provides temporary regular financial benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, seasonal or mass lay-offs) and are available for and able to work, but can't find a job; able-bodied claimants must be seeking employment to remain eligible.
Applications should be submitted as soon as employment ends. Individuals can apply for benefits even if they have not yet received their Record of Employment (ROE).
Visit the website for specific details.
Visit Website
One-stop service delivery for a wide range of federal programs and services includes: All Canadians
- apprenticeship grants
- benefits finder
- job bank
- labour market information
- passport application
- passport receiving agent service
- Social Insurance Number (SIN) application
Employers and organizations
- funding programs
- hiring foreign workers
- human resource management
- Record of Employment (ROE)
Families and children
- Canada Child Benefit
- Canada Pension Plan children's benefits
- Canada Pension Plan death benefit
- Canada Pension Plan survivor's pension
- Employment Insurance family supplement
- Employment Insurance maternity and parental benefits
- Employment Insurance special benefits for parents of critically ill children
Labour and workplace information
- labour standards
- occupational health and safety
- wage earner protection program
- workplace equity
Newcomers to Canada
- foreign credentials referral
People with disabilities
- Canada Pension Plan disability benefits
- opportunities fund for people with disabilities
Seniors
- Allowance program
- Allowance for the Survivor program
- Canada Pension Plan retirement pension
- Canadian government annuities
- Guaranteed Income Supplement (GIS)
- international benefits
- Old Age Security (OAS)
Veterans
- Veterans Affairs Canada
Workers
- Canadian forces recruitment awareness
- Employment Insurance regular benefits
- Employment Insurance sickness benefits
- Royal Canadian Mounted Police (RCMP) recruitment awareness
Youth and Students
- Canada Pension Plan Disability (18-25 years of age)
- Canada Pension Plan Survivors (18-25 years of age)
- Canada Summer Jobs (CSJ)
- career focus
- job search assistance
- Skills Link
This listing provides an overview of benefits from federal, provincial or territorial governments, and acts as an index to related listings in this directory
For a customized list of federal, provincial and territorial programs and services, see the Government of Canada's Benefits Finder
- does not collect or track information
For a customized list of provincial benefits and programs, see the Government of Ontario's Benefits Finder
- does not collect or track information
FEDERAL PROGRAMS:
For assistance with federal programs, see listings for Service Canada Centres here
Canada Pension Plan (CPP) Retirement Pension
A monthly, taxable benefit that partially replaces income
- those 60 or older may apply if they have made at least one valid contribution to the CPP
- for more information, see separate listing here
May also qualify for the following CPP benefits:
- disability benefit is a monthly payment for those CPP contributors under 65 who have a mental or physical disability
- survivor's pension is a monthly payment paid to the legal spouse or common-law partner of the deceased CPP contributor
- children's benefits provide monthly payments to the dependent children of disabled or deceased CPP contributors
- death benefit is a one-time payment, payable to the estate or other eligible individuals, on behalf of a deceased CPP contributor
Employment Insurance (EI)
Provides temporary income support to eligible unemployed workers while they look for employment or to upgrade their skills
- also provides special benefits to workers who take time off work due to specific life events (illness, pregnancy, caring for a newborn or newly adopted child, caring for a critically ill or injured person, or caring for a family member who is seriously ill with a significant risk of death)
- for more information, see separate listing here
Old Age Security (OAS)
A monthly, taxable payment for those 65 and older
- amount depends on income and years lived in Canada or specific countries after the age of 18
- for more information, see separate listing here
May also qualify for the following benefits:
- Guaranteed Income Supplement (GIS) - for low-income OAS recipients living in Canada
- Allowance - for low-income legal spouses or common-law partners of GIS recipients, ages 60-64, who meet residency requirements
- Allowance for the Survivor - for low-income spouses or common-law partners, ages 60-64, of deceased GIS recipients
Veterans Affairs Canada
Provides income support and emergency funding to eligible veterans and their families
- for more information, see separate listings for Veterans Affairs Canada offices here
PROVINCIAL PROGRAMS:
For assistance with provincial programs, see listings for ServiceOntario Centres here
Ontario Disability Support Program (ODSP)
Offers monthly financial assistance with living expenses, including food and rent
- for Ontario residents 18 years or older who qualify financially and meet the definition of a disability
- for more information, see separate listing here
Ontario Guaranteed Annual Income System (GAINS)
Provides a monthly, non-taxable benefit to low-income Ontario seniors
- for those 65 and older, who meet residency requirements, and receive the Old Age Security (OAS) pension and the Guaranteed Income Supplement (GIS) payments from the federal government
- for more information, see separate listing here
Ontario Works (OW)
Provides temporary financial assistance to people who are returning to the workforce
- for Ontario residents in financial need who are committed to finding and keeping a job
- for more information, see separate listing here
All in person Service Canada Centres are closed to the public until further notice. Clients can apply for critical services online. Ppersonal service support for EI and pension applications are available through e-service online and on mobile phones. Many online services available at Canada.ca/service-canada-home. For assistance accessing services, complete online request at Canada.ca/service-canada-e-service.
Regular Service
One-stop service delivery for a wide range of federal programs and services. Internet access and assistance locating and applying for government programs including Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security and passports (see separate entries for program details), as well as Apprenticeship Incentive Grant, Canada Education Savings Grant.
Student/youth employment services available -- see separate entry.