Searching for Community Information

Confidential telephone support for people feeling anxious, isolated, lonely, sad, stressed, or need someone to talk to * callers can speak with warm, caring, and trained volunteers and receive supportive and helpful responses * information about community services also provided

• community information and referral service
• maintains database of government and nonprofit agencies providing human services to Waterloo Region, and other community groups
• publications development and distribution
• telephone answering service for nonprofit groups

• peer counselling
• referrals
• Kanawayhitowin "Taking Care of Each Other's Spirit"
• Indigenous seniors 55+ program
• anger management
• Indigenous women's sharing circle (ages 13+)
• community education and training

• helps seniors stay up to date about what's happening in their community (i.e. ask what time a store is open, who can help with household chores, neighbourhood associations still open) or simply enjoy a pleasant conversation with a volunteer

• housing
• health services
• child and youth services
• seniors' services
• home care
• government programs
• libraries
• recreation
• service clubs
• mental health services
• counselling
• financial and social assistance
• disability support programs
• newcomer services
• food banks
• parenting and family programs
• employment services
• transportation

• client-driven self-identified goals, case management and life skills coaching
• support with getting back into school, referrals to supportive housing programs, employment, addictions and mental health services as well as community support and services
• transition planning and follow-up support when graduating from the program

• single room with a warm bed, nutritious food and supports
• shelter for up to 90 days
• referrals to transitional and supportive housing programs, employment, addictions and mental health services as well as community support and services

• provide information on community services and resources for all ages
• connecting children and youth to the services they need
• lead the planning for supports and services through family voice to meet their child's needs
• support children, youth and families over the years and help coordinate the community services that are being received

• Lead Coordinated Service Planning Agency - provide coordinated service planning to families of children and youth with multiple service needs. Service Coordination ensures there is identified staff for each family to lead their service plan and support services, working together to meet each family's unique needs

• Lead Ontario Autism Program Urgent Response Service for Brant, Haldimand-Norfolk, Hamilton, Niagara, Mississaugas of the Credit First Nation, and Six Nations of the Grand River - provide short-term support for children registered with the Ontario Autism Program who are experiencing new or worsening high-risk behaviours

• Fetal Alcohol Spectrum Disorder (FASD) Service Coordination - support to families of children and youth who have FASD or suspected FASD. Providing strategies and connections to community services. FASD Coordinators also offer educational opportunities for caregivers and professionals and support the Brant FASD Caregiver Support Group

• Community Information Brant, Haldimand & Norfolk - a community information website containing information on local community programs and services www.info-bhn.ca

• Indigenous educational resources including Haudenosaunee-specific matters, authors and dissertations
• access the Archive and the Mohawk Valley Kinship Project by appointment
• child and youth clubs, groups, games and activities
• leveled reading materials for children
• high-speed Internet
• printing, copying, scanning and faxing services
• DVD's
• digital archives

• Restorative Justice/Diversion Program
  
• Victim Services
  
• Bail Verification and Supervision Program
  
• Legal Aid clinic

• a broker service, which matches clients to skilled, self-employed Home Helpers, based on client-identified needs and goals.
• free in-home assessment ensures all client needs are addressed.all assessments are completed by the Home Help Service Coordinator who is a registered healthcare professional.
• affordable rates range from $20-$25 per hour for a variety of services from general housekeeping to personal support and respite.

• nutritionally balanced, home-style meals developed by dietitians.
• lactose free, gluten free, minced, and pureed meals are available by request.
• pricing ranges from $2.75 to $7 for single items; savings bundles available.
• free delivery in Chatham-Kent twice monthly.

• provides short-term social work services that support and empower individuals to live independently, with dignity, in the community.
• possible services include 1:1 supports, personal assessments, service coordination, system navigation, and advocacy.
• client directed, confidential, and delivered at no cost.

• provides accessible, non-urgent medical transportation services.
• trips range from local to out-of-town and may include medical or therapeutic appointments, social activities and other destinations that support the activities of daily living.
• flat rate fares vary based on single destination and 3 hour service window applies.
• additional destinations can be added at a fee of $5 per destination.
• additional fees will be applied to driver wait times in excess of three hours at $20/hour.