Searching for Crisis Lines For Abused People
Located near Kitchener
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Support line is a resource for anyone who has experienced sexual violence as a child or adult, and their friends and families
- Provide emotional support and intervention, options, information, referrals, as well as advocacy and accompaniments
- Phone support is available in more than 200 languages through an interpreter service
- Online chat support available as well, see website for availability.
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Women's Crisis Services of Waterloo Region
Office: 519-741-9184Crisis: 519-742-5894
Fax: 519-741-1478
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Short Description
Women's Crisis Services of Waterloo Region operates two emergency shelters for abused women and their children: Anselma House in Kitchener (519) 742-5894 and Haven House in Cambridge (519) 653-2422 plus a regional Outreach program. They also offer transitional housing. Serve women age 16 plus, with or without their children.
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
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Women's Crisis Services of Waterloo Region
Office: 519-741-9184Crisis: 519-742-5894
Fax: 519-741-1478
Visit Website
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Short Description
Women's Crisis Services of Waterloo Region operates two emergency shelters for abused women and their children: Anselma House in Kitchener (519) 742-5894 and Haven House in Cambridge (519) 653-2422 plus a regional Outreach program. They also offer transitional housing. Serve women age 16 plus, with or without their children.
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
Can be reached by text, instructions on website for how to erase browser history. Also offer translation services, both in person and on the phone.
This is a free service, both in shelter and outreach programs.
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24 Hour Crisis Line Program
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 TTY: 1-800-265-7233
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Short Description
Crisis line that offers immediate phone support and information to women who are experiencing or have experienced any form of physical, emotional, verbal, financial or sexual abuse, including recent and/or childhood abuse.
- confidential and anonymous
- connection to appropriate services - safe shelter, safety planning, legal / medical / housing assistance, counselling
- referral / liaison with other community supports and resources
- support for family members and concerned friends
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Guelph-Wellington Women In Crisis
Office: 519-823-5806Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
Fax: 519-836-1979
TTY: 1-800-265-7233
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Short Description
COVID-19 Update: Some services and support continue to be provided remotely - by e-mail, one-on-one phone support and video counselling. Visit Social Isolation Supports Online. This situation is being reviewed on an ongoing basis. The Crisis Line and shelter remain open.
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
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Anti-Human Trafficking Program
Office: 519-836-1110Crisis 24 hr: 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
Toll Free Crisis - 24 hr: 1-800-265-7233 (1-800-265-SAFE)
Fax: 519-836-1979
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Short Description
Support and counselling for women who have experienced human trafficking and sexual exploitation recently or in the past. Services are free, confidential, and non-judgmental. No ID required.
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: adminsac@gwwomenincrisis.org
- immediate telephone support and information through 24-hour Crisis Line
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- risk assessments and safety planning
- information on and support through legal / medical / immigration processes and options
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- housing or emergency shelter support
- substance use community supports
- support for family / friends of sexually violated survivors
- facilitated culturally appropriate connections
- public education, training, targeted outreach
- client library and resource materials
Provides a trauma-informed, harm reduction, intersectional approach and response to crisis, working from an anti-racism, anti-oppression framework.
Additional e-mail address: adminsac@gwwomenincrisis.org
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Short Description
Counselling, information, referrals, and advocacy support are available to survivors of all genders of child sexual abuse, incest, and sexual assault, as well as their support persons
Immediate support, as well as an accompaniment to hospital, police or court, is available through the 24-hour crisis and support line
Community education and presentations are available to community members and groups upon request
Immediate support, as well as an accompaniment to hospital, police or court, is available through the 24-hour crisis and support line
Community education and presentations are available to community members and groups upon request
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Nova Vita Domestic Violence Prevention Services
Office: 519-752-1005Crisis: 519-752-HELP (4357)
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Short Description
An agency working to end interpersonal violence and abuse by supporting individuals and families who have experienced domestic violence, intimate partner violence, or gender-based violence through the provision of crisis intervention, emergency shelter, transitional support, children's programs, and counselling; and by fostering accountability for those who harm through intervention, counselling, public education, and systemic advocacy
Programs and services include:
Programs and services include:
- Crisis Line and Emergency Shelter - 33 emergency beds for abused and/or homeless women and children. Open 24/7 providing a safe haven, meals, support, and referrals to community resources
- Transitional Housing: Maria House - 8 residential units for longer-term residential stays for women and children in a setting that combines independent living with counselling and support
- Outreach- services for women wanting to make the transition to independent, violence-free living. Includes safety planning, accompaniment (i.e. to court, lawyer's office), home support, referrals and follow-up
- Counselling Services include:
- Abuse Recovery Groups (for women 18+)
- Caring Families (for high conflict families and their children)
- Children Exposed to Domestic Violence (for children ages 6-16)
- Mothers in Mind (for mothers and their children ages 0-5)
- Challenge to Change ( PAR for men and women, SCRIBE for men only)
- Family Court Support - provide support and accompaniment for clients to family court, lawyers appointments and assist in navigating the Family Court system
- Violence Prevention and Community Outreach - presentations/seminars delivered to elementary students, secondary students, post-secondary institutions, service clubs, churches, businesses and other groups on such topics as domestic violence, teen dating violence, sexual harassment and healthy relationships
- Partner Assault Response (PAR) 12-week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- Volunteer Program - volunteers play a major role in fundraising and assisting staff with programs and services. Positions include Shelter Assistant, Emergency Child care Provider, Volunteer Driver, Housing and Employment Assistant, Tutor, Special Events Volunteer, Receptionist. Skilled volunteers also offer services such as massage therapy, yoga, and hairdressing on a regular basis to residential clients
- Closet Couture Boutique - social enterprise - high end second hand women's clothing
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Short Description
Crisis Line and Emergency Shelter
- crisis phone line
- 33 emergency beds for abused and/or homeless women and children
- provides safe haven, meals, support, and referrals to community resources
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Domestic Abuse Services Oxford
519-539-4811 or text 519-788-9993 Crisis Line and Inquiries 1-800-265-1938
Office: Administration: 519-539-7488
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Short Description
Important COVID-19 Information:
Domestic Abuse Services Oxford offers programs and services for women, children and adolescents impacted by domestic abuse and/or homelessness. Programs and services include:
* emergency shelter for women, children and adolescents impacted by domestic abuse and/or homelessness. Shelter space is limited and not all requests can be accommodated.
* 24/7 crisis/information/support telephone and text lines
* risk assessments and safety planning
Domestic Abuse Services Oxford has many services to offer. These include:
* Crisis/Help/Support Line
* Community Counseling
* Residential Shelter Services
* Sexual Assault Counselling
* Transitional Resource Program
Believe in Me
Program designed for children/adolescents who come from a home where their mother has been abused * weekly group offers participants the opportunity to talk about their feelings, learn how to express anger appropriately and improve self-esteem * a group for mothers is held concurrently which helps teach them how to support their child/teen * assistance with transportation and child care for siblings may be available * transportation can be coordinated. Free and confidential.
Domestic Abuse Services Oxford offers programs and services for women, children and adolescents impacted by domestic abuse and/or homelessness. Programs and services include:
* emergency shelter for women, children and adolescents impacted by domestic abuse and/or homelessness. Shelter space is limited and not all requests can be accommodated.
* 24/7 crisis/information/support telephone and text lines
* risk assessments and safety planning
Domestic Abuse Services Oxford has many services to offer. These include:
* Crisis/Help/Support Line
* Community Counseling
* Residential Shelter Services
* Sexual Assault Counselling
* Transitional Resource Program
Believe in Me
Program designed for children/adolescents who come from a home where their mother has been abused * weekly group offers participants the opportunity to talk about their feelings, learn how to express anger appropriately and improve self-esteem * a group for mothers is held concurrently which helps teach them how to support their child/teen * assistance with transportation and child care for siblings may be available * transportation can be coordinated. Free and confidential.
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Coordinating Committee
519-273-1020 (Family Services)Office: 519-273-1020
Crisis: 1-800-265-8598
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Short Description
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Investigates allegations of child abuse or neglect under the Child and Family Services Act * provides children brought into the care of the agency with temporary or long-term care through placement in foster homes, kinship homes, group homes or institutions * ongoing supervision, counselling and group support to families * referrals to other community services for families requiring non protection child/family services * handles adoptions and adoption disclosure
PRIDE (Parent Resources for Information, Development and Education) - Pre service training program for prospective foster and adoptive parents * identifies the challenges and opportunities of caring for children and families facing difficulties
Family Violence (0- 18 years) - Promotes safety * group and one-on-one counselling for women and children
Partner Assault Response (PAR) (13-18 years) - Specialized counselling and educational services for people who have assaulted their partners * court ordered program
Men Accepting Responsibility to Change Program (MARC) - The Partner Response Program for men is a 12 week psycho-educational program for people who have used violence and abuse towards their intimate partner including a spouse or or partner. Victims/partners of the individual referred into the program are provided with support including safety planning, referrals to community resources, and updates about the group member progress.
Oxford Child Witness Program (7-18 years) - Court preparation and support for children, teens and their families
Children Exposed to Family Violence (0-16 years) - Group that introduces children to the idea of healthy, non-abusive family relationships, helps them understand that they are not to blame for the violence within their home and works to increase self-esteem
Women's Focus Group (13-18 years) - Counselling services to women who have experienced a violent relationship
Teen Dating Violence Forum (13-18 years) - Opportunity for teenage girls to reach out for help
PRIDE (Parent Resources for Information, Development and Education) - Pre service training program for prospective foster and adoptive parents * identifies the challenges and opportunities of caring for children and families facing difficulties
Family Violence (0- 18 years) - Promotes safety * group and one-on-one counselling for women and children
Partner Assault Response (PAR) (13-18 years) - Specialized counselling and educational services for people who have assaulted their partners * court ordered program
Men Accepting Responsibility to Change Program (MARC) - The Partner Response Program for men is a 12 week psycho-educational program for people who have used violence and abuse towards their intimate partner including a spouse or or partner. Victims/partners of the individual referred into the program are provided with support including safety planning, referrals to community resources, and updates about the group member progress.
Oxford Child Witness Program (7-18 years) - Court preparation and support for children, teens and their families
Children Exposed to Family Violence (0-16 years) - Group that introduces children to the idea of healthy, non-abusive family relationships, helps them understand that they are not to blame for the violence within their home and works to increase self-esteem
Women's Focus Group (13-18 years) - Counselling services to women who have experienced a violent relationship
Teen Dating Violence Forum (13-18 years) - Opportunity for teenage girls to reach out for help
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Short Description
Violence Against Women Resource Centre that offers various support services. Women and children in need of safe and protective housing are welcome to stay at the shelter located in Stratford. Free transportation from North Perth can be arranged by calling the crisis line.
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How to Find - Crisis and Distress Services
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Short Description
This is a general overview of Crisis & Distress resources, serving Halton region
- for a larger list of resources available, visit General Crisis Intervention Hotlines or Distress Phone Lines
- for emergency shelters in Halton and surrounding area, see here
In an emergency call 9-1-1 for police, fire and/or ambulance
Other three-digit (N11) helplines serving Halton
- 811 - Health Care Information & Service Navigation Assistance (Health Connect Ontario)
- 711 - Telecommunications Relay Service (TRS, relay service, IP-relay)
- 611 - Telephone Service Provider
- 511 - Provincial Road Conditions & Tow Truck Services, in restricted Tow Zones (Ontario 511)
- 411 - Commercial & Residential Directory Assistance (YellowPages)
- 311 - Regional Services Intake & Information, Public & Family Health Information Line (Access Halton)
- 211 - Community Information, Resource & Service Navigation (Ontario 211)
General Crisis & Distress
YOUTH (17 yrs & younger)
ROCK (Reach Out Centre for Kids)
- 905-878-9785
- for children and youth in crisis, and caregivers/community members
- more information
ADULTS (16 yrs & older)
COAST (Crisis Outreach and Support Team)
- 1-877-825-9011
- telephone support and mobile intervention program for those who are in crisis and have a mental health concern
- more information
ALL AGES
Distress Centre Halton
- Oakville: 905-849-4541
- Burlington: 905-681-1488
- North Halton: 905-877-1211
- Hamilton: 905-561-5800
- more information
Wellness Together Canada
- Adults: 1-866-585-0445 or text WELLNESS to 741741
- Youth: 1-888-668-6810 or text WELLNESS to 686868
- PocketWell App
- many online resources
- more information
Addiction & Gambling
ConnexOntario
- 1-866-531-2600 or text CONNEX to 247247
- online chat
- access to addiction, mental health and problem gambling services
- more information
Caregivers
Ontario Caregiver Organization
- Toll free helpline 1-833-416-2273 (CARE)
- supports Ontario's caregivers by being the one point of contact for information about existing services and supports
- online chat
- peer and community support groups
- more information
Children and Youth Mental Health
One Stop Talk (available Mon-Fri 12 noon-8 pm & Sat 12 noon-4 pm)
- 1-855-416-8255
- connect directly with a counsellor through online chat, video and voice
- offers children, youth (within 18 years of age) and their families immediate access to free mental health support through single session counselling and ensures direct referral to additional service when needed
- services are provided through an integrated network of infant, child and youth mental health agencies across Ontario
- more information
Kids Help Phone
- 1-800-668-6868 or text CONNECT to 686868
- online chat
- bilingual help-line provides free counselling, information and referral on anonymous basis to children and youth
- ages 5-30
- more information
Good2Talk (post-secondary school students)
- 1-866-925-5454
- provides information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor
- more information
Naseeha (available daily, 12 noon-12 midnight)
- Helpline and Text line: 1-866-627-3342
- Muslim youth helpline serving Muslim and non-Muslim youth across North America
- a safe zone for youths and individuals to talk and get the help they need
- provides workshops, web therapy sessions, and phone & texting mental health support
- more information
First Responders
Boots on the Ground
- Toll free 1-833-677-2668
- peer support for first responders
- services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province
- able to provide in person peer support 24/7 in the GTA
- more information
Indigenous peoples
Hope for Wellness Helpline
- 1-855-242-3310
- online chat
- a mental health helpline, telephone or online chat, for Indigenous peoples
- provides immediate, culturally relevant crisis counselling support
- refers callers to additional supports if needed
- more information
TALK4HEALING
- Helpline and Text line: 1-855-554-4325 (1-855-554-HEAL)
- online chat
- 24/7 help, support and resources for Indigenous women, by Indigenous women, all across Ontario
- services in 14 Indigenous languages
- more information
Indian Residential Schools Crisis Line
- 1-866-925-4419
- immediate and culturally appropriate counselling supports to former students who are experiencing distress
- more information
2SLGBTQ+
LGBT YouthLine (available Sun to Fri, 4 pm-9:30 pm)
- Text 647-694-4275
- email: helpline@youthline.ca
- online chat
- peer support by email, text and online chat
- information and referral
- anonymous and confidential
- Youth Line blog
- referral database of LGBTQ+ youth services
- more information
Trans Lifeline (available daily 5 pm-1 am)
- Toll free 1-877-330-6366
- a hot-line that is staffed by transgender people for transgender people in crisis
- based out of the USA
- more information
Veterans
Veterans Affairs Canada Assistance Service
- Toll free 1-800-268-7708
- TTY 1-800-567-5803
- psychological support for veterans, former RCMP members, their families and caregivers
- more information
VETS (Veterans Emergency Transition Services) Canada
- 1-888-228-3871
- for Canadian veterans who are in crisis, at risk of becoming homeless or are homeless and their family members
- more information
Sexual Assault and Domestic/Family Violence
YOUTH
Child Abuse and Neglect Reporting (see full listing here)
For children in need of care/protection, report to either:
- Halton Children's Aid Society toll free 1-866-607-5437
- Halton Regional Police Service, Child Abuse and Sexual Assault Bureau at (non-emergency) 905-825-4747 ext 8970
ADULTS
Halton Womens Place
- South Halton: 905-332-7892
- North Halton: 905-878-8555
- 24 hour crisis lines and shelter for abused women and their dependent children, emergency transportation to shelter available
- more information
SAVIS (Sexual Assault and Violence Intervention Services)
- 24 hour crisis line: 905-875-1555
- 24 hour anti-human trafficking crisis support line: 289-837-3999
- free individual counselling for ages 14 and up
- support services for friends and family members
- advocacy, support and accompaniment to Nina's Place, the police station and court
- more information
Femaide
- 1-877-336-2433 (1-877-FEMAIDE)
- provincial crisis line and confidential services for Francophone women who are victims or survivors of any form of violence or are in distress
- crisis intervention, support and referral to community agencies
- more information
Assaulted Women's Helpline
- 1-866-863-0511 or text #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
- telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services
- ages 16 and up
- more information
Seniors Safety Line
- 1-866-299-1011
- 24 hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect
- more information
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Child Abuse and Neglect Reporting
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Short Description
By law, any individual (including professionals, officials and members of the public) witnessing or with reasonable grounds to suspect an act of child abuse, neglect, abandonment, desertion or need for protection must report the incident to:
Halton Children's Aid Society, 905-333-4441
If the matter is urgent and the Children's Aid Society cannot be reached, call Halton Regional Police Service, 905-825-4777 ext 8970
The Duty to Report applies to any child who is, or appears to be, under the age of 16 years, and to children already under a child protection order who are 16 and 17 years old
On January 1, 2018, Ontario raised the age of protection from 16 to 18. A professional, or member of the public, who is concerned that a 16 or 17 year old is or may be in need of protection may, but is not required to, make a report to a society and the society is required to assess the reported information
The Duty to Report applies even when the information is otherwise confidential or privileged, and overrides any other provincial statutes, specifically any provisions that would otherwise prohibit someone from making a disclosure.
Visit Reporting Child Abuse and Neglect: It's Your Duty which provides definitions as well as responsibilities of professionals, officials and members of the public under the Child and Family Services Act (or download brochure here)
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How to Find - Help if You Witness or Suspect Human Trafficking or Sexual Exploitation
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If you witness or suspect someone is a victim of human trafficking or sexual exploitation or if a victim comes to you there are agencies in Halton Region that offer help and support services:
Reporting to Police
- Halton Regional Police Service -- call 905-825-4777 and ask for the on-duty Vice unit officer
- Crime Stoppers of Halton -- 1-800-222-8477 (TIPS)
Crisis Support & Counselling
- SAVIS Crisis Line -- 24/7 Crisis line: 905-875-15555
- SAVIS Anti-Human Trafficking Services -- 24/7 Human Trafficking Crisis Support Line 905-483-0472
- Chrysalis Anti-Human Trafficking Network -- 1-866-528-7109 for 24/7 telephone counselling
- Distress Centre Halton -- 24/7 Crisis line Oakville 905-849-4541, Burlington 905-681-1488, North Halton 905-877-1211
- COAST (Crisis Outreach and Support Team) -- 24/7 Crisis line 1-877-825-9011
- Canadian Human Trafficking Hotline -- 1-833-900-1010
Peer Accompaniment or Mobile Support Workers
- SAVIS (Sexual Assault & Violence Intervention Services of Halton) -- 905-483-0472
- Elizabeth Fry Society of Peel Halton -- 905-459-1315 or 905-624-1755
Emergency Shelter and Practical Assistance
- Halton Women's Place -- 905-878-8555 (north Halton), 905-332-7892 (south Halton)
- Salvation Army Lighthouse Emergency Shelter -- 905-339-2918
- Halton Regional Police Service - Victim Services -- 905-825-4777 ext 5239
Health Care Support (sexual assault or abuse) Hospital Emergency Rooms:
- Georgetown Hospital -- 905-873-0111
- Joseph Brant Hospital -- 905-632-3737
- Milton District Hospital -- 905-878-2383
- Oakville Trafalgar Memorial Hospital -- 905-845-2571
- Nina's Place, Regional Sexual Assault/Domestic Violence Care Centre, Joseph Brant Hospital -- 905-336-4116
Support for people younger than 18 or have dependents younger than 18
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Emergency Shelter and Crisis Services
Office: Administration 905-332-1200 ;
North Shelter (Milton and Halton Hills) 905-878-8970 ;
South Shelter (Burlington and Oakville) 905-332-1593 Crisis: Mon-Sun 24 hours North Shelter (Milton and Halton Hills) 905-878-8555 Mon-Sun 24 hours South Shelter (Burlington and Oakville) 905-332-7892
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Short Description
Major Services:
- 24 hour crisis lines for abused women
- HWP Chat provides online support, Mon-Sun 24 hrs, from a training Violence Against Women Counsellor
- safe shelter accommodation, food, and basic personal items for a maximum of 8 weeks for abused women and their dependent children
- individual and/or supportive group counselling at the shelter
- community agency information and referral when necessary
- court support for interim custody and restraining orders
- children's services
- emergency transportation to shelter, if necessary
- depart planning
- SafePet Program
- advocacy and public education around ending violence against women
- transitional support program
- accepts donations of goods for those in the shelter and those moving from the shelter to permanent housing (see list of needs here)
Family Court Support Worker Program
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Schools programs
- EngageMENt 'male ally' program is a conversation-based 8-week program led by a male facilitator that guides male students through discussion around popular and sports culture, through a gender lens, and discusses what 'healthy masculinity' means, wrapping up by planning an experiential or service learning initiative (participants may receive up to 15 volunteer hours toward their Community Involvement requirement)
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Learning Effective Anti-Violence in Families (LEAF)
905-529-8600Office: 905-528-5100 x3132
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An early intervention program that provides group supports for children who have witnessed woman abuse, by offering opportunities to share their feelings regarding the abuse and violence they have witnessed, in a creative and supportive environment.
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Housing program is for individuals who choose to live independently and violence-free. It offers services for maintenance, revitalization and enhancement for single-parent families in safe, temporary housing
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Shelter program provides stabilization through a safe, homelike atmosphere for individuals and their children who are seeking safety from abuse and violence. Program provides in-house individual and group counselling
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Provides services to individuals who are being abused, are abusive and/or at risk for abuse.
Outreach Services available:
Outreach Services available:
- Intake - the first person a client will speak to, whether by the Crisis Line or walk-in. The Intake Worker will complete the Intake package with the client to determine the appropriate programs and services
- Transitional Support Services - provides supportive, individual long and short-term transitional planning, safety planning, advocacy and referral services to individuals who are seeking violence-free lives and a holistic well-being
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Ganohkwasra provides services to individuals who are being abused, are abusive and/or at risk for abuse. Community Counselling offering the following services:
- Women's Program: Women's individual and/or group counselling, support advocacy, liaison for women living in high-risk situations
- Child & Youth Program: Children's individual and/or group counselling, support advocacy, liaison for children living in high-risk situations
- Youth Lodge: 6-bed co-ed residence for youth ages 12-18 experiencing serious difficulties in their lives
- Men's Program: Support and counselling available for men who have been abused or are abusive
- Emergency Shelter: 24-hour safe shelter for abused individuals and their children; provides in-house individual and group counselling
- Next Step Housing: Individuals and their children who require housing on reserve may stay up to 2 years Individual and group counselling supports are available
- Community Education: Available to present information to the community regarding the dynamics of abuse and its effects on individuals, families, and communities
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Youth Lodge (Tsi Tionkwatention A'no:wara Rason:ne, a Mohawk word meaning My Home On Turtle Island)
Ratiweintehta's (They are Learning) Alternative Learning Classroom located at the Youth Lodge
- a co-ed residence for First Nations youth ages 12-18 experiencing serious difficulties in their lives
- provides a therapeutic approach intended to help participants to recognize their less effective behaviours and through self-evaluation, to learn to make more effective choices
- residents share in the daily upkeep of the lodge, attend school or a work/volunteer program, and participate in programming
Ratiweintehta's (They are Learning) Alternative Learning Classroom located at the Youth Lodge
- clients that are high school age and are no longer attending regular classes in a mainstream secondary school are eligible to attend the Section 23 classroom
- educational program is designed to address student's individual academic, social and emotional needs while obtaining high school credits
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Indigenous Child Welfare Prevention program offering individual, couple, family and group counselling, as well as a variety of social, recreational and leisure programs and seasonal special events.
Service Coordination:
Band Representative:
Family Support Unit:
Clinical Services Unit:
Behaviour Consultant Services:
Primary Prevention Services:
0-6 Early Intervention Intensive Services:
Mobile Crisis Services:
Childrens Mental Health:
Service Coordination:
- client intake interviews
- information gathering
- coordinating and monitoring service plans
- coordinating services for clients
- client advocacy
- referrals
Band Representative:
- attending and participating in court proceedings involving Children's Aid Societies
- consultations and consent to adoptions
- outreach and repatriation service
- receiving notification of and monitoring Temporary Care Agreements with Children's Aid Societies
Family Support Unit:
- individual counselling
- family counselling
- group counselling
- life skills counselling
- community parenting programs
- community education workshops as requested
Clinical Services Unit:
- assessment and service planning in relation to treatment goals
- individual counselling
- family/sibling counselling
- couple counselling
- facilitating therapeutic groups (such as social skills, anger management)
- presentations on psychosocial or mental health issues
- referrals to external agencies
- liaison with schools and other service providers
- Stop Now and Plan (SNAP) program - support for children who are struggling with serious behavioural issues
Behaviour Consultant Services:
- a short term service option through the Clinical Services Unit
Primary Prevention Services:
- workshops for the community (such as stress management)
- special events for the community (such as community awareness agency events)
- community programs for ages 6 and up (such as after school programs, family fun night, parent relief)
- Resource Development Services has a library and free computer access for community use
- volunteer recruitment training and support
0-6 Early Intervention Intensive Services:
- enhance parental and family functioning
- strengthen family support
- build on existing skills
- decrease risks of developmental delays
- prevent family breakdowns
- support other community services in helping young children and their families
- support well-being throughout the community
Mobile Crisis Services:
- 24 hours a day, 7 days a week
- provides immediate crisis response services to children and families in their school, home or community
Childrens Mental Health:
- provides a range of direct and indirect service to children and youth experiencing mental health and addiction related difficulties
- to assess and develop individual service plans
- assist in development and delivery of programs and services to the broader community
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Good Shepherd Centres, 24 Hour Women's Crisis Line Services
Office: 905-523-889524-Hour Crisis Line: 905-523-6277
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Short Description
24 hour confidential crisis line offering support for individuals experiencing domestic violence. Can offer emergency counselling, crisis intervention, safety planning, and referral to community services or other emergency shelters.
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