Searching for In-person Crisis Services

On-site early intervention and crisis intervention

• Needs assessment
• Safety planning
• Referrals to community services
• Enhanced support for vulnerable victims
• Assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

On-site early intervention and crisis intervention

• Needs assessment
• Safety planning
• Referrals to community services
• Enhanced support for vulnerable victims
• Assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

On-site early intervention and crisis intervention

• Needs assessment
• Safety planning
• Referrals to community services
• Enhanced support for vulnerable victims
• Assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

Intake, assessment, referral, wait list registration and appointment booking for mental health, addictions, and crisis services. Service provided through the phone line and drop-in sites.

Service categories include:

• information, assessment and referral
• crisis assessment
• support coordination
• peer / self help
• short-term crisis support beds
• court support and diversion
• community counselling and treatment
• support within housing
• day / evening treatment
• residential treatment
• Assertive Community Treatment Team (ACTT)
• eating disorders
• early psychosis treatment and support services

On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+.

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses. Additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility. No direct reimbursement to victims for support listed above. Financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims.

Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).

Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.

Short-term, inpatient program to assess and stabilize individuals exhibiting life-threatening and / or self-injurious behaviour related to psychiatric illness or disorders.

Crisis services for all people, all genders, who have experienced sexual violence, Human Trafficking and / or domestic violence. May include physical examination, treatment of injuries, medications to prevent sexually transmitted diseases, information on pregnancy, choice of completing the Sexual Assault Evidence Kit.

• Emotional support, trauma counselling, safety planning and follow-up care.

Individuals are seen in a private room by specially trained sexual assault / domestic violence nurses to ensure confidential and sensitive treatment. Police are not called unless the patient indicates this choice.

Note: Guelph General Hospital is the designated sexual assault centre for the region

Policing services related to the preservation of peace, prevention of crime, offences against laws in force in Ontario and criminal laws in Canada, and apprehension of criminals and offenders who may be lawfully taken into custody.

Services include the Wellington County OPP Mobile Crisis Unit that provides immediate crisis response for all calls involving mental health and addictions.

Text to 9-1-1 service available for individuals who are deaf, hard of hearing or speech impaired ; cell phone must be registered for T9-1-1 with wireless carrier, then caller dials 9-1-1 (must call, not text) and call will initiate texting capability to communicate emergency messaging via text.

Programs directed to children and adolescents experiencing social, emotional and behavioural difficulties. These age-specific programs include office-based individual and family counselling, group therapy, suicide prevention, day treatment, and intensive services

• Office-based counselling provides support to families whose children and youth struggle with mental health concerns, school difficulties, family conflict, divorce, trauma, grief, addictions, behavioural concerns, suicide concerns, suicidal ideation, and general counselling

• Intensive Services are directed toward families of children (0-18 years) * This program offers counselling and support, parenting strategies, consultation, and support to schools, parenting groups, and children's programs

• Tele-Mental Health provides Program Consultations, an Educational Component, and Direct Consultations with Child Psychiatrists throughout Ontario using video conferencing

Counselling, information, referrals, and advocacy support are available to survivors of all genders of child sexual abuse, incest, and sexual assault, as well as their support persons

Immediate support, as well as an accompaniment to hospital, police or court, is available through the 24-hour crisis and support line

Community education and presentations are available to community members and groups upon request

Immediate crisis telephone counselling

Counsellors are skilled in Brief Solution Focused Therapy and Crisis Intervention to provide the following:

• Crisis Outreach and Support Team (COAST) referrals
• connection to addiction services
• safety and crisis planning
• coping skills and self-soothing management
• referrals and connections to on-going service as required
• Naloxone kits and harm reduction supplies

An agency working to end interpersonal violence and abuse by supporting individuals and families who have experienced domestic violence, intimate partner violence, or gender-based violence through the provision of crisis intervention, emergency shelter, transitional support, children's programs, and counselling; and by fostering accountability for those who harm through intervention, counselling, public education, and systemic advocacy


Programs and services include:

• Crisis Line and Emergency Shelter - 33 emergency beds for abused and/or homeless women and children. Open 24/7 providing a safe haven, meals, support, and referrals to community resources

• Transitional Housing: Maria House - 8 residential units for longer-term residential stays for women and children in a setting that combines independent living with counselling and support

• Outreach- services for women wanting to make the transition to independent, violence-free living. Includes safety planning, accompaniment (i.e. to court, lawyer's office), home support, referrals and follow-up

• Counselling Services include:
  • Abuse Recovery Groups (for women 18+)
  • Caring Families (for high conflict families and their children)
  • Children Exposed to Domestic Violence (for children ages 6-16)
  • Mothers in Mind (for mothers and their children ages 0-5)
  • Challenge to Change ( PAR for men and women, SCRIBE for men only)

• Family Court Support - provide support and accompaniment for clients to family court, lawyers appointments and assist in navigating the Family Court system

• Violence Prevention and Community Outreach - presentations/seminars delivered to elementary students, secondary students, post-secondary institutions, service clubs, churches, businesses and other groups on such topics as domestic violence, teen dating violence, sexual harassment and healthy relationships

• Partner Assault Response (PAR) 12-week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress

• Volunteer Program - volunteers play a major role in fundraising and assisting staff with programs and services. Positions include Shelter Assistant, Emergency Child care Provider, Volunteer Driver, Housing and Employment Assistant, Tutor, Special Events Volunteer, Receptionist. Skilled volunteers also offer services such as massage therapy, yoga, and hairdressing on a regular basis to residential clients
  
  
  
• Closet Couture Boutique - social enterprise - high end second hand women's clothing

Diagnostic and treatment services for people who have acute life-threatening injuries or severe illnesses

Additional Services:

Psychiatric Emergency Services - Emergency assessments by a team of nurse case managers, psychiatrists and residents

• works in collaboration with community partners, including mental health agencies and family physicians
• family physicians and/or ER physicians are involved in the initial stages of the assessment process
• this program is involved in clinical research related to the assessment and reduction of return ER visits

Sexual Assault and Partner Abuse Care Program - Specialized healthcare for men, women and children who have experienced sexual assault and/or domestic violence

Outpatient services

Services include:

• Crisis Counselling - 5 session maximum
• Early Intervention Program
• Early Psychosis Intervention program
• Medication Clinic
• Acute Day Treatment - 6-week program

Sexual Assault / Domestic Violence Care Team provides care to survivors to help meet their health, emotional and social needs

Services include:

• specialized, specially trained, healthcare team of nurses
• collection of forensic evidence
• crisis intervention
• documentation and photographs
• physical examination and treatment of injuries
• testing and prophylaxis for sexually transmitted infections (STI), pregnancy and HIV
• referrals to community agencies for counselling
• no charge for any services or medication

Urgent medical care

• doctors and nurses assess and treat non-life-threatening injuries or illnesses that cannot wait for a family doctor

On-site diagnostics include x-rays, ultrasounds, and laboratory tests

• referral to other on-site specialty diagnostic and treatment services

Indigenous support centre providing advocacy, social, cultural and educational programming

Programs include:

• Criminal Court Worker - assists offenders to better understand their rights, options, and responsibilities when appearing before the court. Assists adults and youth charged with criminal offenses to navigate the court processes
• Combined Court Worker - helps navigate Indigenous youth, adults, and families through criminal court, family court and child services
• Indigenous Healing and Wellness - assists individuals to access services, provide crisis intervention, offers traditional supports, provides peer counselling to community members impacted by violence. Services are available on a one-to-one basis or in a group setting

  This program is currently on hold

• Cultural Resource Coordinator - provides access to cultural knowledge by fostering positive Indigenous identity essential to well being and resilience. Services are culturally reflective and prevention-focused, with a focus on maintaining cultural connections to identity, knowledge, traditions, ceremonies, education, training, and traditional support
• Apatisiwin Program Worker - provides services to youth and adults in employment counselling, job preparations (application processing, resume/cover letter assistance, referrals to agencies, etc), purchase of training, apprenticeship skills training, and training supports

  This program is currently on hold

• Pandemic Relief Worker - provides services to individuals/families who are currently positive for Covid-19 or in insolation due to suspected exposure
• Mental Health and Wellness Coordinator - provides a holistic and positive approach to support the needs of mental health and addictions for Indigenous people and their families. Implements programs to improve the physical, mental, and emotional well-being of both clients and their families that are culturally based and foster the learning of self-respect and identity
• Mental Health Peer Support Coordinator - provides networks of support and mentorship to Urban Indigenous people under community supervision orders as they seek to improve their mental health, reduce any harms associated with their behaviours, avoid justice system recidivism, and pursue a Good Mind

  This program is currently on hold

Program provides a safe place to stay for young people who are experiencing homelessness or who are at risk of homelessness. Offers a safe and structured environment for young people between 15-17 years of age. The program will work with youth, their families and community supports to develop an individualized plan for success

Services offered:

• support planning and case management
• support with getting back into school, social assistance applications, reconnecting with family and more
• leisure activities and life skills coaching in group and individual settings
• referrals to transitional and supportive housing programs, employment, addictions and mental health services as well as community supports and services

Health care system consisting of the Willett Hospital in Paris and the Brantford General Hospital

• community wide system that supports the improvement of programs and services provided through the two facilities

On-site early intervention and crisis intervention

• needs assessment
  
• safety planning
  
• referrals to community services
  
• enhanced support for vulnerable victims
  
• assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses

• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
  
• no direct reimbursement to victims for support listed above
  
• financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

Program designed to provide support to women and their children experiencing domestic violence

Program includes:

• prevention through community awareness
  
• education and peer counselling
  
• crisis intervention
  
• addressing underlying mental/emotional issues
  
• women's sharing circle to promote healing and wellness among women in a safe environment for sharing

COVID-19 Update:
Wellkin Child & Youth Mental Wellness is making every effort to promote the safety and well-being of the children, youth and families we support.

As part of our effort in addressing the impact of COVID-19, we are committed to taking precautionary and preventative measures across our agency, while ensuring children, youth and families have the support they need during these unique times.

We are prepared to continue to provide essential mental health services for children and youth to ensure they receive the care they need.

Please follow our social media and website for updated information about our programs and services.

Wellkin has many services to offer. These include:

* Pittock Day Treatment Program
* Intensive Family Service Program
* School Community Intervention Partnership (SCIP)
* Youth Justice
* Autistm Spectrum Disorder (ASD) Children & Youth Transition Support Program
* Oxford Respite Network
* Early Years Program
* Adult Protective Services (APSW)
* Counselling Services
* Crisis Response & Urgent Care

On-site early intervention and crisis intervention * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP


Victim Quick Response Program + (VQRP) --
assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for above supports * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

COVID-19 Update:

CMHA TVAMHS is open for Crisis and Outreach Services Mon-Fri 9 am-4 pm at the Woodstock Branch located at 522 Peel St. Woodstock, ON.

Individuals can also access 24/7 support via phone or online by calling Reach Out at 1-866-933-2023 or online at www.reachout247.ca. Individuals are encouraged to use phone or online channels if at all possible.

Oxford Self Help Drop In is closed until further notice. All group programming has been put on hold. Online group programming can be accessed through our FaceBook group at www.facebook.com/groups/OxfordSelfHelp/

Walk In Counselling: Can be accessed in Woodstock on Saturday's from 11 - 4 p.m. at 522 Peel St. Woodstock. Walk In Clinics in Ingersoll and Tillsonburg are on hold until further notice.

The Canadian Mental Association Thames Valley Addiction & Mental Health Services - Woodstock Branch has many services to offer. These include:

* Oxford Self Help Peer Support Program
* 24 Hour Crisis and Outreach Program
* Applies Suicide Intervention Skills Training
* Case Management Services
* Court Diversion and Court Support Services
* Dual Diagnosis Support Services
* Living Life to the Full
* S.O.A.R (Seniors Outreach and Recovery)
* Suicide Bereavement Mutual Support Group
* Supportive Housing

On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the eligible incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses.

Additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility. No direct reimbursement to victims for support listed above.

Financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims.

Satellite offices at:

• Hanover Police
• South Bruce OPP
• Grey County OPP
• Bruce Peninsula OPP
• Saugeen Shores Police
• West Grey Police
• Blue Mountain OPP
• Cape Croker
• Perth County OPP
• Stratford CMHA