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Located near Kitchener
Distance: 200km
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Canadian Mental Health Association, Waterloo Wellington
1-844-437-3247 1-844-264-2993
1-844-264-2993
Office: 1-844-264-2993
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Short Description
Provides services for people who have experienced a mental health and/or addiction issue in Waterloo Region and Wellington County
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First Step Recovery
Office: 1-844-264-2993 ext 2040Crisis: 519-744-1813
Toll Free: 1-866-366-4566
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Short Description
1st Step is an assessment and treatment program for people who are experiencing a first episode of psychosis - an experience where they might have trouble telling the difference between what is real and what isn't.
The key to a successful recovery from psychosis is getting help fast. Psychosis has an impact on an individuals' life at home, school and work. To better understand one's needs, a comprehensive assessment is completed that will include a medical screening, a medical history and psychiatric interviews. Together with the individual, a treatment plan is developed. Treatment may include counselling, medication, group activities, family education and finding support for their day-to-day living. The goal is to support the individual and their family in finding balance in their life and recovery from psychosis.
The key to a successful recovery from psychosis is getting help fast. Psychosis has an impact on an individuals' life at home, school and work. To better understand one's needs, a comprehensive assessment is completed that will include a medical screening, a medical history and psychiatric interviews. Together with the individual, a treatment plan is developed. Treatment may include counselling, medication, group activities, family education and finding support for their day-to-day living. The goal is to support the individual and their family in finding balance in their life and recovery from psychosis.
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Newcomer Mental Health and Well-being Program: A Promise of Partnership
Office: 519-743-6333Fax: 519-743-3496
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Promotes and supports the mental well-being of Newcomers and aligns mental health services for refugees and persons with protected status who have resettled in the Region of Waterloo.
- Community Wellbeing Orientation Sessions
- Consultation Services
- Trauma Treatment Groups and Individual Counselling
- Drop-in
- Community Education Sessions and Mental Health Workshops
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Multi-disciplinary team that provides intensive case management focusing on support, rehabilitation and treatment to individuals with severe and persistent mental health issues with a particular focus on treatment resistant schizophrenia, schizoaffective disorder and bipolarity.
- ACTT supports clients by meeting them where they are at to achieve their goals, improve their health and quality of life, and live as independently as possible according to their chosen best life.
- Team members' specialties include psychiatry, registered nursing, social work, occupational therapy, addictions, housing support and peer support.
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Thresholds offers a range of mental health and addiction services, including supportive housing, crisis respite, individualized support programs, and more.
Residential program - available for adults experiencing serious and persistent mental health concerns. Housing options include congregate living with seven (7) other individuals and smaller shared living homes, Individuals receive ongoing support services that range from 24/7 on-site support to monthly contact.
Crisis Respite program - offers short-term stays, at no cost, in a residential setting to individuals 18 years of age and older who are experiencing a mental health and/or psychosocial crisis. There are six crisis beds available at the Kitchener location and 2 beds available in Guelph. Stays are typically a maximum of 5 days. Individuals are assessed through a telephone screening prior to admission.
Supportive Housing - Thresholds provides subsidized housing in Waterloo Region and Guelph-Wellington, through agency-owned properties and partnerships with private and non-profit sector landlords.
Residential program - available for adults experiencing serious and persistent mental health concerns. Housing options include congregate living with seven (7) other individuals and smaller shared living homes, Individuals receive ongoing support services that range from 24/7 on-site support to monthly contact.
Crisis Respite program - offers short-term stays, at no cost, in a residential setting to individuals 18 years of age and older who are experiencing a mental health and/or psychosocial crisis. There are six crisis beds available at the Kitchener location and 2 beds available in Guelph. Stays are typically a maximum of 5 days. Individuals are assessed through a telephone screening prior to admission.
Supportive Housing - Thresholds provides subsidized housing in Waterloo Region and Guelph-Wellington, through agency-owned properties and partnerships with private and non-profit sector landlords.
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Short Description
A short-term treatment service to help individuals and families manage a crisis situation
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Canadian Mental Health Association, Waterloo Wellington
519-744-7645Office: 1-844-264-2993
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Short Description
Provides services for people who have experienced a mental health and/or addiction issue in Waterloo Region and Wellington County
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Short Description
Offer wide range of services including:
- Crisis intervention
- Psychiatric Assessment and Admission Nurse (PAAN)
- Individual therapy
- Family therapy
- Group therapy
- Medication and psychiatric consultations
- Family Education Series Currently on hold due to COVID-19 restrictions
- Community Consultations and Outreach
- Family Support Group Currently on hold due to COVID-19 restrictions
- ECT treatment
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Mental Health Day Services
Office: 519-621-2330Crisis: 519-744-1813
Fax: 519-740-4936
TTY: 519-621-9180
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Short Description
Group-based day program for people over the age of 18 with a mental health diagnosis.
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Canadian Mental Health Association, Waterloo Wellington
519-623-6024Office: 1-844-264-2993
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Short Description
Provides services for people who have experienced a mental health and/or addiction issue in Waterloo Region and Wellington County
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Administrative Office
Office - To access all services : 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
Toll Free - Information not related to accessing services: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
TTY: 1-877-688-5501
Fax: 519-821-6139
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Short Description
COVID-19 Update: All CMHA WW offices are open by appointment only. Virtual care options remain for some programs and services. Call for more information.
- provides access to community mental health and addictions services
- specialized mental health clinical programs and services, including seniors programs, adult programs and crisis services
- dialectical behaviour therapy, psychiatry, telepsychiatry, and first step recovery
- early psychosis intervention and eating disorders programs
- centralized patient intake services, service resolution and network coordination
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Client Services
Office - To access all services : 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
Toll Free - Information not related to accessing services: 1-844-264-2993 (1-844-CMHA-WW 3)
TTY: 1-877-688-5501
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Short Description
Community based mental promotion and education services for individuals and families facing mental illness and developmental challenges. Services include:
- outreach / case management
- specialized psychiatric and mental health assessments and treatment for adults and seniors
- Intensive Geriatric Service Workers (IGSW) - work with frail seniors after release from hospital or who display a complex number of needs
- programs for school-aged children and teens
- specialized programs for eating disorders and 1st Episode Psychosis
- family support options for families caring for children with developmental or physical disabilities - can help families apply for funding to receive one-to-one support; respite services; access to Supporting Kids in Camp program
- infant and pre-school support services - pre-school assessment consultation for child care providers and families of children 2-6 years of age
- court support worker - support to individuals with mental health issues who find themselves in conflict with the law
- employment services and support
- 1st Step Program - Early Psychosis Treatment Team - Interdisciplinary team provides support to individuals in the early stages of psychosis and their families; initial assessment includes medical screening, medical history and psychiatric interviews; treatment may include counselling, medication, individual and group treatment, family education and finding supports for day-to-day living
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Short Description
Intake, assessment, referral, wait list registration and appointment booking for mental health, addictions, and crisis services. Service provided through the phone line and drop-in sites.
Service categories include:
Service categories include:
- information, assessment and referral
- crisis assessment
- support coordination
- peer / self help
- short-term crisis support beds
- court support and diversion
- community counselling and treatment
- support within housing
- day / evening treatment
- residential treatment
- Assertive Community Treatment Team (ACTT)
- eating disorders
- early psychosis treatment and support services
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Short Description
All-inclusive, self-help, peer support group for people challenged by mental illness and the families and friends that support them. Purposes include:
- to work with community partners
- meet and share experiences in support of one another
- inform and educate participants, mental health professionals, and the public
- eliminate discrimination and social stigma surrounding mental illness and mood disorders
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Trillium Acute Care Program for Crisis Support
Office: 1-866-932-0037 ext 32220Fax: 519-767-3533
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Short Description
Short-term, inpatient program to assess and stabilize individuals exhibiting life-threatening and / or self-injurious behaviour related to psychiatric illness or disorders.
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Eating Disorders Program
Office: 1-866-932-0037 ext 32551Fax: 519-767-3533
Toll Free: 1-866-839-2594
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Short Description
Inpatient eating disorders program.
Flexible lengths of a stay including the Core Skills (9 weeks) and Restoration Streams (16 weeks).
Flexible lengths of a stay including the Core Skills (9 weeks) and Restoration Streams (16 weeks).
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Traumatic Stress Injury & Concurrent Program (TSICP)
Office: 1-866-839-2594 ext 32551Toll Free: 1-866-839-2594
Fax: 519-824-8751
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Short Description
Program focus is the management of symptoms related to Traumatic Stress Injury (TSI).
Patients complete a comprehensive assessment and are screened for TSI symptoms to clarify diagnoses, identify symptom clusters, inform a treatment plan, and set specific goals for recovery.
While treatment includes group psychotherapy, patients are also paired with a prime therapist and may engage in a Cognitive Processing Therapy (CPT), Dialectical Behaviour Therapy (DBT), and Psycho Education.
Specific therapy programs include: TSICP - Concurrent Program; TSICP - Cornerstone Program, TSI - Guardians Program for First Responders, Military and Veterans.
Patients complete a comprehensive assessment and are screened for TSI symptoms to clarify diagnoses, identify symptom clusters, inform a treatment plan, and set specific goals for recovery.
While treatment includes group psychotherapy, patients are also paired with a prime therapist and may engage in a Cognitive Processing Therapy (CPT), Dialectical Behaviour Therapy (DBT), and Psycho Education.
Specific therapy programs include: TSICP - Concurrent Program; TSICP - Cornerstone Program, TSI - Guardians Program for First Responders, Military and Veterans.
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Integrated Mood and Anxiety Program
Office: 1-866-932-0037 ext 32551Fax: 519-824-8751
Toll Free: 1-866-839-2594
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Short Description
Elective, group-based program specializing in the treatment of depression and anxiety disorders, including generalized anxiety disorder, social anxiety disorder, panic disorder, agoraphobia and bipolar disorder.
Includes a comprehensive orientation and assessment period followed by an intensive treatment program. Cognitive Behavioural Therapy (CBT) is used extensively in conjunction with Interpersonal Psychotherapy (IPT), Dialectical Behaviour Therapy (DBT) and Behavioural Activation/Exposure Therapies. Biological interventions may also be used and include repetitive Transcranial Magnetic Stimulation (rTMS), Electroconvulsive Therapy (ECT) and pharmaceutical management.
Expressive therapy options including creative arts, horticulture, recreation and music are built into a well-rounded program schedule.
Includes a comprehensive orientation and assessment period followed by an intensive treatment program. Cognitive Behavioural Therapy (CBT) is used extensively in conjunction with Interpersonal Psychotherapy (IPT), Dialectical Behaviour Therapy (DBT) and Behavioural Activation/Exposure Therapies. Biological interventions may also be used and include repetitive Transcranial Magnetic Stimulation (rTMS), Electroconvulsive Therapy (ECT) and pharmaceutical management.
Expressive therapy options including creative arts, horticulture, recreation and music are built into a well-rounded program schedule.
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Short Description
Inpatient treatment for drug and alcohol addiction, including co-occurring illnesses, mood and anxiety disorders (depression, stress, anxiety), eating disorders (anorexia and bulimia), post-traumatic stress disorder, mood disorders and dementias in older adults, and persistent mental illness.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
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Short Description
Inpatient treatment for drug and alcohol addiction, including co-occurring illnesses, mood and anxiety disorders (depression, stress, anxiety), eating disorders (anorexia and bulimia), post-traumatic stress disorder, mood disorders and dementias in older adults, and persistent mental illness.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
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Short Description
Inpatient treatment for drug and alcohol addiction, including co-occurring illnesses, mood and anxiety disorders (depression, stress, anxiety), eating disorders (anorexia and bulimia), post-traumatic stress disorder, mood disorders and dementias in older adults, and persistent mental illness.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
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Short Description
Inpatient treatment for drug and alcohol addiction, including co-occurring illnesses, mood and anxiety disorders (depression, stress, anxiety), eating disorders (anorexia and bulimia), post-traumatic stress disorder, mood disorders and dementias in older adults, and persistent mental illness.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
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Community Mental Health Program
Office: 519-824-1010Toll Free: 1-866-839-2594
Fax: 519-767-3548
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Short Description
Program offers adult psychiatric treatment and rehabilitation supports
- individually-developed service plans based on client need and comprehensive assessments
- clients are assigned a primary worker
- crisis supports are in collaboration with addiction, mental health and crisis services - Here 24/7
- clients actively in long-term services would not be arbitrarily discharged at age 65 but may benefit from a continuity of support with new linkages related to supports and services for seniors; clients agree to participate in services, as this program is voluntary
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Short Description
Inpatient treatment for drug and alcohol addiction, including co-occurring illnesses, mood and anxiety disorders (depression, stress, anxiety), eating disorders (anorexia and bulimia), post-traumatic stress disorder, mood disorders and dementias in older adults, and persistent mental illness.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
Programs and services include Assessment and Stabilization Unit, Crisis, Community Outreach and Support Program, Community Addiction Services (outpatient), Assertive Community Treatment Teams (ACTT), programs for uniformed professionals and health care professionals.
Additional services: organizational wellness, employee and family assistance programs, assessments, outpatient and inpatient treatment, recovery management, return to work, and family support services customized to meet the specialized needs of individuals and organizations.
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Client Services, Fergus - St Patrick St E
Office: 519-843-6191Crisis: 1-844-437-3247 (1-844-HERE-247)
Toll Free - Information not related to accessing services: 1-844-264-2993 (1-844-CMHA-WW 3)
Fax: 519-843-7608
TTY: 1-877-688-5501
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Short Description
COVID-19 Update: CMHA Waterloo Wellington has altered service delivery to protect public health and safety. For more information about service changes, visit COVID-19: Update on Services
Community based mental health services supporting people of all ages. Services include:
Community based mental health services supporting people of all ages. Services include:
- adult psychiatric and mental health assessments for individuals experiencing mental health difficulties; treatment options include brief individual and group therapies, education and support groups; prescribing and monitoring of medication
- seniors specialized psychiatric and mental health assessments and treatment
- support for families with children who are experiencing Attention Deficit Hyperactivity Disorder (ADHD) or eating disorders
- Preschool Assessment Consultation Services
- Developmental services include Infant and Pre-School Support Services; Special Needs Child Care; Family Support Options, Applied Behaviour Analysis (ABA) Services, and Behaviour Therapy
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