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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Advocacy group that identifies and encourages the development of positive spaces within the Queen's Community
- Positive Space information sessions: distribution of Positive Space stickers to participating groups
- Queer-Positive resources referrals
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Network of trans people
- meets at least once a month to share stories and experiences, provide peer support, and assist each other in navigating the various barriers faced by trans people and by their supporters
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A grassroots organization that works to promote awareness and inclusion of the 2SLGBTQIA+ community.
- Coordinates a wide range of activities, including an annual Kingston Pride festival and events include a parade, public education, dances, and other social and educational activities.
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- Youth programming after-school at the Youth Centre
- Mentoring Programs
- Skills Development
- Unique Opportunities
- Leadership Training
- Snack and Meals
- Transportation Available home
- Youth Advisory
- Youth Inclusion Program
- Youth Workshops
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Youth programs and services
- promotes and facilitates youth attachment to society and community
- increases developmental opportunities for youth
- promotes well being and public awareness of youth issues
- provides protective conditions for youth at risk
- various programs and projects for youth
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Booking spaces and rooms
- for children and youth activities
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No on-site counselling * Provides information related to various mental health and addictions programs
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Support groups
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
- share their feelings and experiences
- share knowledge
- reach out
- search and discover more about the human condition.
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Western Ottawa Community Resource Centre
Office: 613-591-3686Crisis: 613-591-3686 ext 269
Visit Website
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Short Description
COVID-19 (6 Sept 2021) continues to provide the following supports to our vulnerable, isolated community members living in the former cities of Kanata and Nepean and the former townships of Goulbourn and West Carleton:
Community and social services
Services for Children, Youth and Families
- telephone based crisis intervention
- telephone based crisis counseling
- telephone based counseling for women experiencing gender based violence
- telephone based regular check-ins
- telephone support with navigating systems
- food/supplies deliveries
- medically necessary transportation
- virtual programming and services
- online resources
Community and social services
Services for Children, Youth and Families
- Ontario Early Years Centre
- Bullying Prevention Program
- The ZONE drop-in for youth
- Queerios Youth Drop-In
- child and youth community development
- homework club
- resources
- Fun Friends programs
- Toys on Tour program
- Adult Day Program
- Diners' Club
- caregiver support
- Home Help and Home Maintenance Program
- Telephone Reassurance Program
- Meals on Wheels/Frozen meals
- friendly visiting
- transportation to medical and non-medical appointments
- foot care clinics
- social programs
- Snow Go Assist
- individual and group counselling for abused women and their children
- Peer Support Program (volunteers supporting abused women)
- Child Witness Program
- Transitional Housing Support Program
- Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901)
- short-term counselling
- crisis counselling
- information and referral services
- confidential counselling and referral services to the LGBTQ+ community
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Short Description
Support groups
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
- share their feelings and experiences
- share knowledge
- reach out
- search and discover more about the human condition.
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Short Description
COVID19 Meetings are now online. Visit facebook page for information
A confidential organization providing support to members of the LGBT community, their families and friends
A confidential organization providing support to members of the LGBT community, their families and friends
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Social Services
1-866-432-7447 Office: 613-820-4922
Office: 613-820-2001
Fax: 613-820-2006
Visit Website
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Short Description
COVID-19 (August 15, 2022): The three food banks supported by PQCHC continue to run on modified schedule and program. Services are accessed by appointment only and available to those people living in the catchments assigned to each location: Pinecrest Terrace Community House 613-596-6703, Morrison Gardens Community 613-596-6229 and Foster Farms Community House 613-596-4866. The Health Clinic operates on appointments only. For more details and up-to-date information, see website.
Health centre focused on family and community health
Primary Health Care:
Health centre focused on family and community health
Primary Health Care:
- medical clinic staffed by family physicians, nurse practitioners and nurses / community clinics
- nutrition: individual and group support provided by registered dietitians
- clean needle exchange / safe inhalation
- diabetes education
- falls prevention program
- primary care outreach for seniors
- dental screening
- nursing foot care
- lung health program
- community development: advocacy, education and supports to community residents to increase involvement in the community
- multicultural outreach: assistance to newcomers to facilitate integration into existing services
- health promotion: focusing on enabling people to increase control of their health and address determinants of health
- community house coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
- safety and trust: support to community leaders and training to support the development of healthy communities and address issues of concern
- youth programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
- pathways to education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support
- PQ Employment Services: bring the right people together with the resources they need to find success
- Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees
- Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
- Job Track: 15 week program that provides pre-apprenticeship training in the Child Development Practitioner trade through paid placements in child care settings
- Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)
- Headstart Nursery School: subsidized preschool program
- Early ON Child and Family Centre: universal access, information and referrals, bilingual designation
- Leaping Lizards: after-school programming
- Toy Lending Libraries: educational and recreational toys
- Circle of Support: parenting support for vulnerable families - home visiting
- Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
- School's Cool: school readiness program
- First Words: screening clinics and treatment for children with speech language developmental delays
- Infant Hearing: screening of all newborns born deaf or at risk of deafness
- Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision
- Assertive Community Treatment Team: support and treatment to those with severe persistent illness
- Families First: housing assistance
- System Navigation: increase client self-efficacy and autonomy
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Short Description
COVID-19 (24 Mar 2020): Due to COVID19, this program is on hold until further notice. Clients who are breastfeeding and in need of support are asked to leave a message at 613-820-4922 ext 3604 and a Lactation Consultant will call back. Lactation consultant hours are Tue-Fri 8:30 am-4:30 am.
Drop-in programs for mothers, fathers, caregivers and their children
Mother, father and caregiver workshops: Various topics for example:
Drop-in programs for mothers, fathers, caregivers and their children
- parent-child activities
- information on parenting and sharing of ideas and concerns
- information and referral
- links to programs in the community
- resource / toy library (at some locations)
- information on child development
- pre- and post-natal, breastfeeding support drop-in: Tue 1 pm-3 pm (English/French)
- Infant / non-walker drop-in: Wed 1:30 pm-3:30 pm (English/French)
- Parenting in Ottawa/Breastfeeding support drop-in: Fri 9:30 am-11 am
- Foster Farm Community Center, 1065 Ramsey Cr, Ottawa K2B 7Z9
- Bethany Baptist Church, 380 Centrepointe Dr, Ottawa K2C 1H3
- Bayshore site, 210 Woodridge Cr, Ottawa K2B 8G1
- Chapters Story Time, 2735 Iris St, Ottawa, K2C 3Z7
- Bells Corners - Westcliffe, 681 Seyton Drive, Ottawa, K2H 1A4
Mother, father and caregiver workshops: Various topics for example:
- parenting
- education
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Short Description
Support groups
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
- share their feelings and experiences
- share knowledge
- reach out
- search and discover more about the human condition.
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Short Description
Community-based program, which provides a full range of lesbian, gay, bisexual, trans, two spirit, queer and questioning (2SLGBTQI+) education, programs, support services and counselling
- supports the inclusion of equity and diversity in childcare, preschools, schools, recreational facilities, community health and resource centres
- workshops on gender identity, gender expression, sexual orientation and human rights are adjusted according to the needs of the organization
- parent and caregiver support group for parents with transgender, two spirit and gender diverse children, youth and adults (hosted in partnership with CHEO)
- TRANSCEND Drop-in arts-based trans youth group for trans, gender diverse and non-binary youth ages 11-17
- Rainbow Families Art & Play social group for 2SLGBTQI+ families with young children and families with young gender diverse children
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Coalition advocating for a ban on conversion therapy
- promote awareness around conversion practices in Canada
- advocate for development of legislation against conversion therapy
- researches effects and potential support systems for survivors
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Short Description
Support groups
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
- share their feelings and experiences
- share knowledge
- reach out
- search and discover more about the human condition.
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Short Description
COVID-19 (January 26, 2021): To chat with a coordinator, email gsrc@cusaonline.ca to organize a meeting over Zoom. Due to the COVID-19 pandemic, all of the services will be provided virtually until further notice.
Safe(r) space for Carleton students wishing to connect with queer and transgender community
Services include:
Safe(r) space for Carleton students wishing to connect with queer and transgender community
Services include:
- peer support
- social and educational events
- referrals to community resources
- gender affirming resources
- safe(r) sex supplies
- queer library (100+ books)
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Adult day program
- morning snack and full three-course hot meal prepared on site
- chair fitness
- group brain stimulating games
- scheduled daily individual activities and many opportunities for social interaction
- live musical entertainment and games
- non-denominational chapel services
- telephone-based programs running simultaneously 5 days per week
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Short Description
Promotes diversity in gender identity, gender expression, and romantic and/or sexual orientation through services via:
- education
- advocacy
- workshops and presentations
- professional development
- scholarships
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Works to make lesbian, gay, bisexual, transgender, 2-spirit, queer and questioning (LGBTQ+) youth feel safe by providing them the space to be themselves and the tools to lead positive change in their schools, peer groups, and community.
Provides education through interactive workshops designed and delivered by youth to help educate everyone from 7th grade students to teacher candidates on the diversity of queer identities and how to create spaces to welcome and celebrate them.
Provides workshops geared towards specific service providers, such as nurses, counsellors, and police officers to ensure that LGBTQ+ youth are treated with respect in all areas of their lives.
Supports youth resilience and community building by hosting a weekly youth drop-in.
The youth ambassador program, the queeRAdicals, is active in community outreach, including delivering inclusivity trainings to local schools, service providers, and organizations.
Provides education through interactive workshops designed and delivered by youth to help educate everyone from 7th grade students to teacher candidates on the diversity of queer identities and how to create spaces to welcome and celebrate them.
Provides workshops geared towards specific service providers, such as nurses, counsellors, and police officers to ensure that LGBTQ+ youth are treated with respect in all areas of their lives.
Supports youth resilience and community building by hosting a weekly youth drop-in.
The youth ambassador program, the queeRAdicals, is active in community outreach, including delivering inclusivity trainings to local schools, service providers, and organizations.
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Programs for children and youth from Two-Spirit, Lesbian, Gay, Bisexual, Trans and/or Queer (2SLGBTQ+) identities, families and communities
Camp Ten Oaks: week-long, sleep away summer camp for children and youth 8-17 years old from 2SLGBTQ+ identities, families and communities * two, one week-long sessions run annually with one outside of Kingston, ON and the other outside of London, ON
Camp Lifting Leaves: A weekend sleep away camp for children and youth (aged 12-21) involved with Children's Aid Societies or Indigenous Well Being Agencies, from 2SLGBTQ+ identities, families, and communities
Families in TRANSition: A 10-week program for families of newly out trans and gender diverse young people. Caregivers and youth meet separately to learn how to navigate systems and build community with one another.
Shaping Parenthood: A 2SLGBTQ+ Ottawa Parenting Series: An ongoing series of workshops aiming to empower 2SLGBTQ+ communities in their family planning, providing them with knowledge of systems, practices, and resources available to make a family their way.
Camp Ten Oaks: week-long, sleep away summer camp for children and youth 8-17 years old from 2SLGBTQ+ identities, families and communities * two, one week-long sessions run annually with one outside of Kingston, ON and the other outside of London, ON
Camp Lifting Leaves: A weekend sleep away camp for children and youth (aged 12-21) involved with Children's Aid Societies or Indigenous Well Being Agencies, from 2SLGBTQ+ identities, families, and communities
Families in TRANSition: A 10-week program for families of newly out trans and gender diverse young people. Caregivers and youth meet separately to learn how to navigate systems and build community with one another.
Shaping Parenthood: A 2SLGBTQ+ Ottawa Parenting Series: An ongoing series of workshops aiming to empower 2SLGBTQ+ communities in their family planning, providing them with knowledge of systems, practices, and resources available to make a family their way.
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Short Description
COVID-19 (August 2, 2022): Most primary care appointments will be done in person, with some options for telephone or video visits. Call to make an appointment.
Health centre focused on family and community health
Health centre focused on family and community health
- general practice by appointment
- medical same day appointments for registered clients only
- obstetrics for low-risk pregnancies
- prenatal and postnatal support
- nutrition counselling
- harm reduction services
- options counselling for unplanned pregnancies
- referrals to specialists for registered clients only
- chiropody
- community-based diabetes education
- health education and support on issues like stress reduction, healthy weight, smoking cessation
- health education and support programs and services for gay, lesbian, bisexual, transgender, two-spirit and questioning community members
- assistance to obtain a health card, ID and other practical supports
- anonymous human immunodeficiency virus (HIV) testing and counselling
- needle exchange program
- social services support, including showers
- nursing outreach
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Short Description
Integrated social services
- counselling services
- crisis support
- support groups
- social skills development
- information and referral
- early years caregivers playgroup: Well Baby and Breastfeeding Drop-in
- healthy baby weigh-in
- lactation consultation
- Tiny Toes Playgroup (children 1 year and under and parents)
- Early Years Parents Playgroup (children 6 years and under and parents)
- Early Learning and Health Drop-in (2-5 years old and parents)
- dental screening services
- baby cupboard emergency supplies once a month (diapers, formula and clothes)
- home visiting for families requiring support with children
- community outreach
- parenting programs
- parent/caregiver workshops
- family events
- toy lending library
- Well Baby and Breastfeeding Support Drop-in (birth to 6 months of age)
- Early Years Caregiver Playgroup (for caregivers with children 6 years and under)
- Welcome Baby Prenatal Nutrition Drop-in
- Ottawa Good Food Box - a food buying community-based program that provides access to low-cost fresh fruits and vegetables
- Health education and support for gay, lesbian, bisexual, transgender, two-spirit and questioning community members
- Training/ Capacity Building for Service Providers and Educators to address homophobia and transphobia
- LGBTQ+ newcomers monthly drop-in groups(refer to related record)
- support for people living on the street or in shelters
- health care outreach and assistance to obtain a health card, ID
- voice mail box program for those who are not able to keep their phone line
- Stress Reduction Program (in English only)
- Stop Smoking Program (8-week program)
- Meditation and movement practices mindfulness through breathing, body awareness and meditation
- Seniors Drop-in
- exercise group
- shower services
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Short Description
Single session, solution-oriented therapy with a trained professional from the LGBT2SQ+ community
- duration of the session is between 75 to 90 minutes
- clients in distress who feel that they need more assistance may return to the clinic for another session or can be referred for ongoing counseling
- mental and emotional health issues
- addiction
- anxiety
- depression
- personal or work-related stress
- crisis situations
- trauma
- grief and loss
- separation and divorce
- anger
- sexual abuse (both men and women)
- family conflicts
- relationship issues
- parenting
- violence
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