Searching for In-person Crisis Services

Specialized program for experiencers of Sexual Violence and/or Intimate Partner Violence:

• acute medical care 24/7 through KHSC-KGH ED
• provides acute medical care (injury assessment & treatment, testing and treatment for sexually transmitted infection, emergency contraceptive; HIV PEP)
• forensic collection and documentation in the form of the sexual assault evidence kit (SAEK) and forensic photography
• crisis counseling
• safety risk assessment and planning
• medical and/or counseling follow-up options for clients

Crisis support and intervention to any individual in the community

• referrals to agency services and other community resources if needed
• mobile response available during operating hours

Health, counselling and accessibility services on campus

• primary health care, including health-promotion, intake-crisis counselling and cross cultural counselling
• physicians, nurses and psychiatrists, psychologists, counsellors
• coordinates and provides services to students with disabilities

Community Wellness Program: works closely with individuals and families to reduce the risk and incidence of family violence

• promotes knowledge and skills leading to better health outcomes
• crisis intervention
• peer counselling
• wellness planning
• referrals and advocacy
• home visits

COVID-19 (April 30, 2020): Program still running.

On-site early intervention and crisis intervention

• needs assessment
• safety planning
• referrals to community services
• enhanced support for vulnerable victims
• assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+):
Assistance with emergency expenses related to the incident

• home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
• no direct reimbursement to victims for support listed above
• financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

(1 Feb 2023) COVID-19: The office continues to be closed to the public and will be re-assessed on an ongoing basis during the pandemic. COVID screening required when attending on-site appointments which can be arranged by phoning 613-345-1290.

Range of services to children and adults with a developmental/intellectual disability, as well as children at risk, families, service providers, and other community partners:

• focus on individual needs and strengths
• specialized services (psychology, psychiatry, social work, and counselling)
• advocacy
• assessments
• skill training
• groups
• short-term treatment
• residential options
• distress and information line
• Inclusive Child Care program

Emergency response team

• provide early intervention and options for people in the midst of a mental health-related crisis
• pairs a nurse with an Ontario Provincial Police officer on the road to respond as first responders to calls through 9-1-1

Emergency response team

• provide early intervention and options for people in the midst of a mental health-related crisis
• pairs a nurse with an Ontario Provincial Police officer on the road to respond as first responders to calls through 9-1-1

Community based services including: assessment; individual, family and group therapy; treatment and prevention groups; crisis counselling; case consultation services; case management and referral; community development and education; after hours crisis consultation

Provides a range of Mental Health counseling, support and residential services * all of the services provided are intended to be as brief as possible and include individual, group and family therapy, and psychiatric and psychological consultation.

Provides a range of Mental Health counseling, support and residential services

• all of the services provided are intended to be as brief as possible and include individual, group and family therapy, and psychiatric and psychological consultation

Community based services including:

• assessment
• individual, family and group therapy
• treatment and prevention groups
• crisis counselling
• case consultation services
• case management and referral
• community development and education
• after hours crisis consultation

Crisis intervention and support in critical situations (risk of homelessness, abuse or isolation)

Mental health crisis intervention program

• immediate response
• assessment
• referral
• short term counselling support
• 24 hrs crisis line
• outreach clinics in Picton, and Trenton, videoconferencing available in Madoc and Bancroft

Emergency response team

• provide early intervention and options for people in the midst of a mental health-related crisis
• pairs a nurse with an Ontario Provincial Police officer on the road to respond as first responders to calls through 9-1-1

Centre supporting free, support to those effected by sexual violence.

24 hr Crisis Line 1-877-544-6424

Supports include:

• Individual Counselling
• Crisis line support
• Support groups
• Lending Library
• Safe Space Drop-in

Access to meeting spaces in Bancroft, Belleville, Quinte West and Picton.

CV19 Office closed until further notice * referrals to be made by phone or email and a staff or volunteer will contact in a safe manner

On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

Operates its integrated forensic treatment program and specialized mental health treatment

• for incarcerated males in cooperation with The Ontario Ministry of Community Safety and Correctional Services
• serious and complex mental disorders

Provides all of their services in Brockville, including:

• dual-diagnosis assertive community treatment teams (ACTT)
• psycho-geriatric community team
• homes for special care

Community based services including: Assessment, individual, family and group therapy, treatment and prevention groups, crisis counselling, case consultation services, case management and referral, community development and education, after hours crisis consultation

Provides Children & Youth a range of Mental Health counseling, support and residential services

• services provided are intended to be as brief as possible and include individual, group and family therapy and psychiatric and psychological consultation
• crisis support

Community based services including:

• assessment
• individual, family and group therapy
• treatment and prevention groups
• crisis counselling
• case consultation services
• case management and referral
• community development and education
• after hours crisis consultation

COVID-19 (16 Jan 2023): Office closed to the public until further notice * in-person and virtual meetings are offered * providing ongoing support via telephone, in-person counselling, and social media * call office at 613-345-3881 for any questions or concerns.

Care and support to individuals (men, women and children) who have been victims of or affected by domestic violence, partner assault, sexual assault and historical sexual abuse

Physical exam and treatment of injuries through Brockville General Hospital Emergency Department with an on-call Assault Response & Care Centre nurse:

• evidence collection and forensic documentation
• pregnancy prevention
• testing and treatment for sexually transmitted infections
• nursing support
• follow-up care and referrals

Individual or group counselling (issues of sexual assault and domestic violence)

• emotional support/coping strategies
• risk assessment/safety planning
• access to resources, referrals and advocacy
• peer support virtual drop in and counselling virtual or in-person

Raising awareness

• training
• answering questions
• resources
• presentations
• training (domestic violence, sexual abuse, date rape and sexual harassment)
• tailored individual presentations and seminars for professionals, community organizations, schools, youth groups and area businesses

Police service for City of Brockville​

• Community Safety Officer
• crime prevention programs
• bicycle safety programs
• marine, forensic and other specialized units
• can provide vouchers for hotels, meals and gas for homeless people

COVID-19 (16 November 2021): Office locations closed to the public * continuing to support and provide resources to clients by utilizing telephone, texting, email and video technologies * for more information, visit their website



On-site early intervention and crisis intervention * needs assessment * safety planning * referrals to community services * enhanced support for vulnerable victims * assistance with applications to VQRP+



Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses * additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility * no direct reimbursement to victims for support listed above * financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims



Human Trafficking Program: Immediate assistance for victims of human trafficking including on-going support, emergency expenses related to safety and recovery, and referrals to appropriate services



Family Court Support Program: information on the family court process * assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid) * referral to specialized services and supports in the community * safety planning * court accompaniment to proceedings when appropriate



Senior Safety Program: safety planning for seniors * offers on site safety planning for seniors to help make their home less desirable to criminals * information kits for seniors with safety planning tips also provided


Mobile Tracking Program: GPS enabled tracking devices for high risk victims of domestic violence, sexual assault, stalking & harassment and elder abuse * safety planning * ongoing support


STAR Program: Supporting Teens At Risk * ongoing support for teenage victims of crime and trauma including historical events * information and referral

Internet Child Exploitation (ICE) Program: * assist in accessing specialized counselling services for victims of sexual exploitation on the internet and child pornography

The Outreach Worker provides support to individuals and families who need some extra support around every day living challenges such as access and support for:

• housing concerns
• work stresses
• financial
• food security
• education
• struggling to pay for prescriptions
• forms completion support for applying for assistance programs such as Ontario Disability Support Program or Ontario Works
• preparing for a court appearance and legal issues
• provides counseling for bullying at school and relationship issues
• risk assessment
• referral and advocacy