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ServiceOntario, Ottawa - Stittsville Main St
1-888-376-5197 Office: 613-831-9480
Office: 1-800-387-3445
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Short Description
Access to a wide range of Ontario government services and information
Driver's licence:
Vehicle permits, plates and stickers:
Accessible parking permit:
Driver and vehicle records:
Health card and insurance (OHIP):
Organ and tissue donor:
Photo card:
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ServiceOntario, Ottawa - Merivale Rd
1-888-376-5197 Office: 613-224-6232
Office: 1-800-387-3445
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Short Description
Access to a wide range of Ontario government services and information
Driver's licence:
Vehicle permits, plates and stickers:
Accessible parking permit:
Driver and vehicle records:
Health card and insurance (OHIP):
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Make an appointment on their website to reduce wait times.
Access to a wide range of Ontario government services and information
Driver and Vehicle:
Health:
Photo Identification:
Access to a wide range of Ontario government services and information
- staff assistance, information and referral
Driver and Vehicle:
- accessible parking permits
- copies of records
- drivers' licences
- enhanced drivers licences
- motorized snow vehicle permits
- off-road vehicle permits
- product sales
- vehicle permits and plates
Health:
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- Healthy Smiles Ontario
- organ and tissue donor registration
Photo Identification:
- Ontario Photo Card provision, renewal or replacement
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COVID-19 (July 29, 2021): Reduced passport and travel document services.
Services offered at the Meadowlands location
Services offered at the Meadowlands location
- delivery by mail
- standard pick-up
- express pick-up
- urgent pick-up
- document validation
- issuing, revoking, withholding, recovering and providing instructions on the use of Canadian passports
- visas are issued by the embassy of the country to be visited
- for visa and travel information, visit travel.gc.ca
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Services
- Employment Insurance (EI)
- Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
- Social Insurance Numbers (SIN)
- immediate request for a Passport Service
- Veterans Affairs Canada Services
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Veterans Services, Ottawa
Office: 1-866-522-2122 Crisis: 1-800-268-7708
Office : 1-866-522-2022
Visit Website
S.B.I. Building, Billings Bridge Plaza, , 2323 Riverside Dr, 2nd Flr, Suite 1
Ottawa, ON, K1A 0P5 (18km)
Ottawa, ON, K1A 0P5 (18km)
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COVID-19 (8 June 2021) VAC offices and Service Canada centres are not open to the public due to the outbreak of coronavirus (COVID-19). You can continue to connect with us through My VAC Account secure messaging or by calling 1-866-522-2122 or VAC Assistance Service 1-800-567-5803.
Visit their website for more details.
Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation
Visit their website for more details.
Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation
- accepts and initiates applications for Veterans' benefits including health care applications, Service Benevolent Funds and trust funds
- provides information and referral services to social welfare and health agencies
- assessment of Veterans with physical or mental disabilities and placement in an appropriate treatment centre: Perley and Rideau Veterans' Health Centre at 613-526-7170
- may provide financial assistance to veterans where services are not otherwise covered
- VAC Assistance Service: short term counselling and/or crisis intervention
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Information on DriveTest
1-800-268-4686 Office: 647-776-0331
Driver and Vehicle Licensing General Inquiry: 1-800-387-3445
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Information on the following topics may be found on the DriveTest website:
Information on the following topics may be found on the Ontario Ministry of Transportation website:
DriveTest Centres, Driver Examination Centres, are located at:
Ottawa Canotek
5303 Canotek Rd, Unit 14, Ottawa, ON K1J 9M1
Office hours: Mon-Fri 8:30 am-5 pm
License type: G1, G2, G
Ottawa Walkley
1570 Walkley Rd, Ottawa, ON K1V 6P5
Office hours: Mon-Fri 7 am-7 pm, Sat 8:30 am-5 pm
License type: A, B, C, D, E, F, G1, G2, G, LM2, LM, M2, M, Z
Ottawa Temporary Site
3310 McCarthy Road, Unit 1008, Ottawa, K1V 9X5
Office hours: Mon-Sun 7 am-6 pm
License type: G2, G
- driver testing
- license types
- how to apply for a driver's license in Ontario
- find a DriveTest Centre
- list of test fees
- license renewals
Information on the following topics may be found on the Ontario Ministry of Transportation website:
- renewing a driver's license replacing a lost or stolen license
- reinstating a suspended license
- changing information on a driver's license
- demerit point system
- graduated licensing
- senior drivers in Ontario
- getting a driving record
DriveTest Centres, Driver Examination Centres, are located at:
Ottawa Canotek
5303 Canotek Rd, Unit 14, Ottawa, ON K1J 9M1
Office hours: Mon-Fri 8:30 am-5 pm
License type: G1, G2, G
Ottawa Walkley
1570 Walkley Rd, Ottawa, ON K1V 6P5
Office hours: Mon-Fri 7 am-7 pm, Sat 8:30 am-5 pm
License type: A, B, C, D, E, F, G1, G2, G, LM2, LM, M2, M, Z
Ottawa Temporary Site
3310 McCarthy Road, Unit 1008, Ottawa, K1V 9X5
Office hours: Mon-Sun 7 am-6 pm
License type: G2, G
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ServiceOntario, Ottawa - Bank St
1-800-387-3445 Office: 613-731-9888
Office: 1-888-376-5197
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Short Description
Access to a wide range of Ontario government services and information
Driver's licence:
Vehicle permits, plates and stickers:
Accessible parking permit:
Driver and vehicle records:
Health card and insurance (OHIP):
Photo card:
- staff assistance, information and referral
Driver's licence:
- retake a driver's licence photo
- change information on a driver's licence
- convert an enhanced driver's licence to a regular driver's licence
Vehicle permits, plates and stickers:
- register a vehicle
- renew or replace a licence plate sticker
- get a temporary licence plate sticker
- change status of a vehicle permit
- replace a vehicle permit
- replace a licence plate
- order a sample personalized licence plate
- order a French slogan licence plate
- buy a personalized licence plate gift certificate
- order or replace a personalized plate
- get a dealer or service licence plate and permit
- get or replace an off-road vehicle permit
- get or replace an off-road vehicle licence plate
- get or replace a snow vehicle permit
- get a snow vehicle validation sticker
Accessible parking permit:
- get an accessible parking permit
- change information on an accessible parking permit
- renew or replace an accessible parking permit
Driver and vehicle records:
- get or renew a commercial vehicle operator record
- order an off-road vehicle history record
- order a snow vehicle's history record
Health card and insurance (OHIP):
- switch to photo health card
- apply for a health card
- change the name on a health card
- replace a health card
- have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date
- contact 1-866-532-3161 for more details.
- register online to become a donor
Photo card:
- get or renew an Ontario Photo Card
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One-stop shop for citizens and businesses providing a simplified access to all public services and programs from the Quebec's government
Services to citizens (http://www4.gouv.qc.ca/EN/Portail/Citoyens/Pages/accueil.aspx
Services to organizations http://www2.gouv.qc.ca/entreprises/portail/quebec?lang=fr
- information about governmental services and programs
- administration of oath (sworn declaration, certified copy)
- Quebec Land Registry's services
Services to citizens (http://www4.gouv.qc.ca/EN/Portail/Citoyens/Pages/accueil.aspx
- DéClic Program: requests of birth, marriage or civil union, death certificates or copies
- Directory of programs and services
- Quebec Parental Insurance Plan
- SAAQclic
- Quebec's change of address service
Services to organizations http://www2.gouv.qc.ca/entreprises/portail/quebec?lang=fr
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Integrated social services
- counselling services
- crisis support
- support groups
- social skills development
- information and referral
- early years caregivers playgroup: Well Baby and Breastfeeding Drop-in
- healthy baby weigh-in
- lactation consultation
- Tiny Toes Playgroup (children 1 year and under and parents)
- Early Years Parents Playgroup (children 6 years and under and parents)
- Early Learning and Health Drop-in (2-5 years old and parents)
- dental screening services
- baby cupboard emergency supplies once a month (diapers, formula and clothes)
- home visiting for families requiring support with children
- community outreach
- parenting programs
- parent/caregiver workshops
- family events
- toy lending library
- Well Baby and Breastfeeding Support Drop-in (birth to 6 months of age)
- Early Years Caregiver Playgroup (for caregivers with children 6 years and under)
- Welcome Baby Prenatal Nutrition Drop-in
- Ottawa Good Food Box - a food buying community-based program that provides access to low-cost fresh fruits and vegetables
- Health education and support for gay, lesbian, bisexual, transgender, two-spirit and questioning community members
- Training/ Capacity Building for Service Providers and Educators to address homophobia and transphobia
- LGBTQ+ newcomers monthly drop-in groups(refer to related record)
- support for people living on the street or in shelters
- health care outreach and assistance to obtain a health card, ID
- voice mail box program for those who are not able to keep their phone line
- Stress Reduction Program (in English only)
- Stop Smoking Program (8-week program)
- Meditation and movement practices mindfulness through breathing, body awareness and meditation
- Seniors Drop-in
- exercise group
- shower services
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COVID-19 (Jan 2021): Due to COVID19, all in-person services have been discontinued and office is closed to clients until further notice. Services can be accessed remotely by calling 613-232-9634. Volunteer program activities are suspended. See website for latest updates.
Community-based services for immigrants, refugees, and newcomers
Settlement Program (formerly Immigrant Settlement and Adaptation Program):
Community-based services for immigrants, refugees, and newcomers
Settlement Program (formerly Immigrant Settlement and Adaptation Program):
- orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community
- may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
- 90-bed facility that provides temporary accommodation, food and clothing
- orientation workshops facilitated with language translation and interpretation
- house search support
- multicultural children's program
- basic English classes
- referrals to government services and community organizations
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks * trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- works to ensure that the newcomer can find pastoral services in the faith group of their choice * promotes the involvement of faith groups in the Private Sponsorship program
- one-stop access to the services of several agencies, groups and organizations that operate out of the Centre.
- a series of booklets, each one introduces a particular country and its people, including details on family life, religion and history
- profiles developed in consultation with the respective community groups
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Federal department responsible for transportation policies and programs
Aviation:
Aviation:
- apply for a pilot's licence
- change an address for a licensing document or delivery of an aeronautical publication
- fly a drone
- register a complaint
- register an aircraft
- report an aviation incident
- report an incident involving dangerous goods
- apply for a marine medical
- enroll in the Small Vessel Compliance Program (Non-pleasure craft) (SVCP)
- import a boat
- license a pleasure craft
- obtain a Pleasure Craft Operator Card
- receive Ship Safety Bulletins by signing up for e-Bulletin
- register a commercial vessel
- register my pleasure craft
- report marine pollution
- register a complaint
- import a car into Canada
- obtain a driver's licence
- report a manufacturing-related problem with my vehicle, tires or child restraints
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Governmental information centre
- the Client Support Centre can answer questions about immigration, refugees and citizenship services and programs, and on status of an application in process inside Canada
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The Métis Nation of Ontario maintains the only recognized provincial census of Métis people. It identifies and registers Métis citizens and harvesters who are eligible rights holders in the province of Ontario.
Citizenship applications are assessed by an independent registrar who approves citizenship for those applicants who meet the criteria set out in the National Definition for Métis.
Citizenship applications are assessed by an independent registrar who approves citizenship for those applicants who meet the criteria set out in the National Definition for Métis.
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ServiceOntario, Ottawa - Laurier Ave W
1-800-267-8097 Office: 1-800-387-3445
Office: 1-888-376-5197
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Short Description
Encouraged to book an appointment at this centre to help reduce lineups and wait times.
Access to a wide range of Ontario government services and information with staff assistance, information and referral or computer access for online registrations. Services at this location (Visit the website to confirm availability of service and for up-to-date details within each services as they tend to vary)
Access to a wide range of Ontario government services and information with staff assistance, information and referral or computer access for online registrations. Services at this location (Visit the website to confirm availability of service and for up-to-date details within each services as they tend to vary)
- driver's licences
- vehicle permits, plates and stickers
- accessible parking permit
- driver and vehicle records
- health card and insurance (OHIP)
- organ and tissue donation
- birth, marriage and death
- photo card
- authentication of documents
- fishing, hunting and camping
- housing and property
- business registration
- corporation registration
- taxes
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Emergency shelter for adult men - day services available for residents and community members
Free community meals, 7 days a week
Addiction and Trauma Services at the Ottawa Mission
Free community meals, 7 days a week
- drop-in for non-residents
- meals served to residents three times daily
- Weekly offerings at various sites, changing schedule. See website for details.
- personalized case management
- housing assistance
- employment support
- educational support (Stepping Stones Learning Centre and Discovery University)
- mental health support
- offered for substance use issues
- provides accessible health care to homeless people who have n access to family medical care
- hosts specialty care clinics, including foot care and women's health
- chapel services
Addiction and Trauma Services at the Ottawa Mission
- drop-in group support to men
- structured live-in program with beds and aftercare
- emergencies
- preventative
- surgical
- restorative
- removable denture care for people in shelters or living on the street
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Assistance in replacing lost or stolen personal identification
- pro bono lawyers and law students will help clients to complete and submit applications to replace missing health cards, birth certificates, Ontario Photo Cards, and Social Insurance Number Cards
- partnership between The Ottawa Mission, Lawyers Feed the Hungry, Borden Ladner Gervais LLP (BLG), and Pro Bono Students Canada
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Employment services and settlement services
Employment Program:
Settlement Program: (formerly Immigrant Settlement and Adaptation Program)
- working for the economic, social and cultural integration of Francophone racial, ethnic and cultural minorities living in and around Ottawa
Employment Program:
- individual and group training to improve competencies for finding a job or starting a business
- technical and cultural support to set goals and assist in achieving them
- tailoring resumes for job search
- help drafting letters of recommendation
- complements settlement program
Settlement Program: (formerly Immigrant Settlement and Adaptation Program)
- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community
- individual agencies may provide needs and eligibility assessments, pre- and post-arrival information and referral, job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement services
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ServiceOntario, Carleton Place
1-888-376-5197 Office: 613-257-1522
Office: 1-800-387-3445
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Short Description
Access to a wide range of Ontario government services and information
- staff assistance, information and referral
- retake a driver's licence photo
- change information on a driver's licence
- convert an enhanced driver's licence to a regular driver's licence
- register a vehicle
- renew or replace a licence plate sticker
- get a temporary licence plate sticker
- change status of a vehicle permit
- replace a vehicle permit
- replace a licence plate
- order or replace a personalized licence plate
- order a sample personalized licence plate
- order a French slogan licence plate
- buy a personalized licence plate gift certificate
- get a dealer or service licence plate and permit
- get or replace an off-road vehicle permit
- get or replace an off-road vehicle licence plate
- get or replace a snow vehicle permit
- get a snow vehicle validation sticker
- get an accessible parking permit
- change information on an accessible parking permit
- renew or replace an accessible parking permit
- get or renew a commercial vehicle operator record
- order an off-road vehicle history record
- order a snow vehicle's history record
- switch to photo health card
- apply for a health card (see special note on website regarding Temporary Resident Permit or a Work Permit Employment Authorization)
- change the name on a health card
- replace a health card
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One-stop service delivery for a wide range of federal programs and services
- internet access
- Employment Insurance
- Social Insurance numbers
- Canada Pension Plan
- Old Age Security
- passports
- Apprenticeship Incentive Grant
- Canada Education Savings Grant
- others
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ServiceOntario, Ottawa - Ogilvie Rd
1-888-376-5197 Office: 613-745-9992
Office: 1-800-387-3445
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Short Description
Access to a wide range of Ontario government services and information
Driver's licence:
Vehicle permits, plates and stickers:
Accessible parking permit:
Driver and vehicle records:
Health card and insurance (OHIP):
Organ and tissue donation:
Photo card:
- staff assistance, information and referral
Driver's licence:
- retake a driver's licence photo
- change information on a driver's licence
- convert an enhanced driver's licence to a regular driver's licence
Vehicle permits, plates and stickers:
- register a vehicle
- renew or replace a licence plate sticker
- get a temporary licence plate sticker
- change name or status of a vehicle permit
- replace a vehicle permit
- replace a licence plate
- order or replace a personalized plate
- order a French slogan licence plate
- get a dealer or service licence plate and permit
- get or replace an off-road vehicle permit
- get or replace a snow vehicle permit
- get a snow vehicle validation sticker
Accessible parking permit:
- get an accessible parking permit
- change information on an accessible parking permit
- renew or replace an accessible parking permit
Driver and vehicle records:
- get or renew a commercial vehicle operator record
- order an off-road vehicle history record
- order a snow vehicle's history record
Health card and insurance (OHIP):
- change to photo health card
- apply for a health card
- change the name on a health card
- replace a health card
- have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date
- contact 1-866-532-3161 for more details
Organ and tissue donation:
- Register to be an organ donor online
Photo card:
- get or renew an Ontario Photo Card
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ServiceOntario, Ottawa - St Joseph Blvd
1-888-376-5197 Office: 613-824-5749
Office: 1-800-387-3445
Visit Website
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Short Description
Access to a wide range of Ontario government services and information
Driver's licence:
Vehicle permits, plates and stickers:
Accessible parking permit:
Driver and vehicle records:
Health card and insurance (OHIP):
Photo card:
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ServiceOntario, Kemptville
Office: 1-800-267-8097 Office: 1-888-376-5197
Office: 1-800-387-3445
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Short Description
Access to a wide range of Ontario government services and information
Authentication of documents: Commissioner of Oaths
Fishing, hunting and camping:
Taxes:
- staff assistance, information and referral
- computer access available
- retake a driver's licence photo
- renew or replace a driving instructor licence
- change information on a driver's licence
- convert an enhanced driver's licence to a regular driver's licence
- register a vehicle
- renew or replace a licence plate sticker
- get a temporary licence plate sticker
- change name on a vehicle permit
- change status of a vehicle permit
- replace a vehicle permit
- replace a licence plate
- order personalized licence plate
- order a sample personalized licence plate
- order a French slogan licence plate
- buy a personalized licence plate gift certificate
- get a dealer or service licence plate and permit
- get or replace an off-road vehicle permit
- get or replace a snow vehicle permit
- get a snow vehicle validation sticker
- get or renew a commercial vehicle operator record (CVOR)
- order an off-road vehicle's history record
- order a snow vehicle's history record
- get, renew or replace an accessible parking permit
- change information on an accessible parking permit
- change from of Ontario health card to photo health card
- apply for a health card
- change of name or address
- replace a health card
- register to keep OHIP coverage while outside Canada
- resume OHIP coverage after moving back to Ontario
Authentication of documents: Commissioner of Oaths
Fishing, hunting and camping:
- get, renew or replace Outdoors card
- change address on Outdoors card
- get a deer hunting licence for Ontario resident or for non-resident of Ontario
- get a fishing licence for Canadian resident and non-resident of Canada
Taxes:
- authorize or cancel a representative for certain tax matters
- register a corporation's tax insurance premium account
- file an estate information return
- register a mining tax account
- pay retail sales tax on a boat or used vehicle
- register a retail sales tax insurance premium account
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One-stop service delivery for a wide range of federal programs and services
- Employment Insurance (EI)
- Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
- Social Insurance Numbers (SIN)
- immediate request for a Passport Service
- Veterans Affairs Canada Services
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Driver examination centre
- road test (Class G2)
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