Searching for Ontario Government Social Assistance Programs

COVID-19 (July 10, 2020): No in-person services at the moment

Individuals who receive Ontario Works or Social Housing benefits and who have been overpaid will receive a:

• letter that represents the amount that the recipient was overpaid and needs to pay back

COVID-19 (3 May 2021): all Employment and Social Services office are closed to the public. Social Services Hub activities remain closed to the public. For all other services, staff will continue to provide telephone or email support Mon-Fri 8:30 am-4:30 pm.

Ontario Works claimants do not need to drop off documents, including income reporting statements. Those documents can be dropped off at a later date.

Ontario Works clients can go online at Ontario.ca/MyBenefits to get payment information, report income or make a change of address. For help to register, clients can call the InfoLine at 1-888-999-6130 or contact their case worker.

Financial and employment assistance for people in temporary financial need to help pay for basic needs such as:

• food
• housing costs
• certain furniture such as beds, cribs, high chairs and a stove or fridge where not provided by landlord
• prescription drugs

Delivers and funds programs and human services to Ottawa residents in need of:

• child care
• financial assistance
• employment
• housing services
• long-term care

Child Care: Parents and child care professionals can visit ottawa.ca/childcare or call 3-1-1 (select language and choose option 4 daycare) for:

• Information about children's services (types of daycare, search tools and other useful resources)
• Access to the City of Ottawa Child Care Registry and Waitlist to apply online for licensed child care (full fee and or subsidized for home-based, centre-based, school age or nursery/pre-school care)
• Help with daycare costs (subsidy) for families who qualify
• Planning for the EarlyON Child and Family Centres

Financial Assistance: Provides financial assistance for people who need temporary help with funds for food, transportation, housing/rent, medical, utilities and other basic needs through programs such as Ontario Works, Essential Health and Social Supports (EHSS) and Home Support Services.

Employment: Delivers employment programs and services to Ontario Works participants and the general public to help them prepare for, find and keep a job.

Housing Services: See separate record for details.

Long-Term Care: Operates four long-term care homes: Carleton Lodge and Peter D. Clark in Nepean, Centre d'accueil Champlain in Vanier, Garry J. Armstrong in Central Ottawa.

Services include:

• nursing and personal care
• therapy
• housekeeping
• food preparation
• recreational activities
• spiritual care
• social services

Also operates two adult day programs for seniors living in the community. These day programs provide respite care for caregivers and prevent premature admission to long-term care.

Legal clinic

COVID-19 (November 9, 2021): We are currently not meeting with people in-person. We are holding meetings by phone. Please call us and we will get back to you as soon as we can.

Services

• employment and work
• housing law
• income assistance
• tribunals and courts
• health and disability
• immigration law
• refugee law

Legal information

• abuse and family violence
• debt and consumer rights
• French language rights
• human rights
• criminal law
• family law
• help with lawyers and paralegals
• wills and power of attorney

Provides financial assistance and other benefits to eligible people with disabilities and their families

Supports and benefits available:

• accommodation
• basic living expenses
• prescription drugs
• basic dental care

Other supports and benefits may be available such as:

• eyeglasses
• hearing aids
• special diet allowance
• diabetic supplies
• ostomy supplies
• Extended Health Benefits
• surgical supplies
• emergency home repairs
• transportation needed to attend medical appointments
• guide dog allowance
• Upfront Child Care Benefit
• wheelchair/mobility device repairs and batteries

Helps people with disabilities prepare for, find, and maintain employment

Government program to help families of children with severe disabilities with financial support for the extra costs of care

Program may provide financial assistance with costs such as:

• travel to doctor's appointments, hospitals and other appointments related to the child's disability
• special shoes and clothes
• parental relief such as respite
• wheelchairs and other assistive devices, including repairs
• hearing aids and batteries
• prescription drugs
• dental and vision care, including eyeglasses

Amounts received will depend on family income, size, the severity of the disability and the extraordinary costs related to the child's disability

Government program to help children with developmental or physical disabilities to live at home with their families

Program helps families with financial support to help pay for special services in or outside of the home, as long as child is not receiving support from a residential program.

Funds may be used, for example, to:

• help the child learn new skills and abilities (e.g. improving their communications skills, becoming more independent)
• provide respite support to the family

Advice line for French-speaking clients

Services

• Immigration
• Housing (tenants only)
• Human rights
• Social assistance
• Ontario Works
• Ontario Disability Support Program (ODSP)
• Employment rights

COVID-19 (3 May 2021): all Employment and Social Services office are closed to the public. Social Services Hub activities remain closed to the public. For all other services, staff will continue to provide telephone or email support Mon-Fri 8:30 am-4:30 pm.

Ontario Works claimants do not need to drop off documents, including income reporting statements. Those documents can be dropped off at a later date.

Ontario Works clients can go online at Ontario.ca/MyBenefits to get payment information, report income or make a change of address. For help to register, clients can call the InfoLine at 1-888-999-6130 or contact their case worker.

Financial and employment assistance for people in temporary financial need to help pay for basic needs such as:

• food
• housing costs
• certain furniture such as beds, cribs, high chairs and a stove or fridge where not provided by landlord
• prescription drugs

Delivers and funds programs and human services to Ottawa residents in need of:

• child care
• financial assistance
• employment
• housing services
• long-term care

Child Care: Parents and child care professionals can visit ottawa.ca/childcare or call 3-1-1 (select language and choose option 4 daycare) for:

• Information about children's services (types of daycare, search tools and other useful resources)
• Access to the City of Ottawa Child Care Registry and Waitlist to apply online for licensed child care (full fee and or subsidized for home-based, centre-based, school age or nursery/pre-school care)
• Help with daycare costs (subsidy) for families who qualify
• Planning for the EarlyON Child and Family Centres

Financial Assistance: Provides financial assistance for people who need temporary help with funds for food, transportation, housing/rent, medical, utilities and other basic needs through programs such as Ontario Works, Essential Health and Social Supports (EHSS) and Home Support Services.

Employment: Delivers employment programs and services to Ontario Works participants and the general public to help them prepare for, find and keep a job.

Housing Services: See separate record for details.

Long-Term Care: Operates four long-term care homes: Carleton Lodge and Peter D. Clark in Nepean, Centre d'accueil Champlain in Vanier, Garry J. Armstrong in Central Ottawa.

Services include:

• nursing and personal care
• therapy
• housekeeping
• food preparation
• recreational activities
• spiritual care
• social services

Also operates two adult day programs for seniors living in the community. These day programs provide respite care for caregivers and prevent premature admission to long-term care.

Accessible space offering access to municipal, financial and social services including community agency supports, along with service navigation, crisis support and warm referrals.

Residents can access:

• Walk-in and scheduled appointments for services
• Safe and warm resting space and seating
• Washrooms
• Charging stations
• Public computers
• Wi-Fi
• Telephones

The following services will be offered on-site:

• Crisis support and referrals to community services
• Financial and social assistance
  • Ontario Works
  • Ontario Disability Support Program
  • Essential Health & Social Support
  • Child care fee subsidy application support
• Housing support and referrals
• Employment services (Employment Ontario)
• Somerset West Community Health Centre support staff

Legal clinic

COVID-19 (November 9, 2021): We are currently not meeting with people in-person. We are holding meetings by phone. Please call us and we will get back to you as soon as we can.

Services

• employment and work
• housing law
• income assistance
• tribunals and courts
• health and disability
• immigration law
• refugee law

Legal information

• abuse and family violence
• debt and consumer rights
• French language rights
• human rights
• criminal law
• family law
• help with lawyers and paralegals
• wills and power of attorney

Legal clinic

COVID-19 (November 9, 2021): We are currently not meeting with people in-person. We are holding meetings by phone. Please call us and we will get back to you as soon as we can.

Services

• employment and work
• housing law
• income assistance
• tribunals and courts
• health and disability
• immigration law
• refugee law

Legal information

• abuse and family violence
• debt and consumer rights
• French language rights
• human rights
• criminal law
• family law
• help with lawyers and paralegals
• wills and power of attorney

COVID-19 (3 May 2021): all Employment and Social Services office are closed to the public. Social Services Hub activities remain closed to the public. For all other services, staff will continue to provide telephone or email support Mon-Fri 8:30 am-4:30 pm.

Ontario Works claimants do not need to drop off documents, including income reporting statements. Those documents can be dropped off at a later date.

Ontario Works clients can go online at Ontario.ca/MyBenefits to get payment information, report income or make a change of address. For help to register, clients can call the InfoLine at 1-888-999-6130 or contact their case worker.

Financial and employment assistance for people in temporary financial need to help pay for basic needs such as:

• food
• housing costs
• certain furniture such as beds, cribs, high chairs and a stove or fridge where not provided by landlord
• prescription drugs

Delivers and funds programs and human services to Ottawa residents in need of:

• child care
• financial assistance
• employment
• housing services
• long-term care

Child Care: Parents and child care professionals can visit ottawa.ca/childcare or call 3-1-1 (select language and choose option 4 daycare) for:

• Information about children's services (types of daycare, search tools and other useful resources)
• Access to the City of Ottawa Child Care Registry and Waitlist to apply online for licensed child care (full fee and or subsidized for home-based, centre-based, school age or nursery/pre-school care)
• Help with daycare costs (subsidy) for families who qualify
• Planning for the EarlyON Child and Family Centres

Financial Assistance: Provides financial assistance for people who need temporary help with funds for food, transportation, housing/rent, medical, utilities and other basic needs through programs such as Ontario Works, Essential Health and Social Supports (EHSS) and Home Support Services.

Employment: Delivers employment programs and services to Ontario Works participants and the general public to help them prepare for, find and keep a job.

Housing Services: See separate record for details.

Long-Term Care: Operates four long-term care homes: Carleton Lodge and Peter D. Clark in Nepean, Centre d'accueil Champlain in Vanier, Garry J. Armstrong in Central Ottawa.

Services include:

• nursing and personal care
• therapy
• housekeeping
• food preparation
• recreational activities
• spiritual care
• social services

Also operates two adult day programs for seniors living in the community. These day programs provide respite care for caregivers and prevent premature admission to long-term care.

COVID-19 (3 May 2021): all Employment and Social Services office are closed to the public. Social Services Hub activities remain closed to the public. For all other services, staff will continue to provide telephone or email support Mon-Fri 8:30 am-4:30 pm.

Ontario Works claimants do not need to drop off documents, including income reporting statements. Those documents can be dropped off at a later date.

Ontario Works clients can go online at Ontario.ca/MyBenefits to get payment information, report income or make a change of address. For help to register, clients can call the InfoLine at 1-888-999-6130 or contact their case worker.

Financial and employment assistance for people in temporary financial need to help pay for basic needs such as:

• food
• housing costs
• certain furniture such as beds, cribs, high chairs and a stove or fridge where not provided by landlord
• prescription drugs

Delivers and funds programs and human services to Ottawa residents in need of:

• child care
• financial assistance
• employment
• housing services
• long-term care

Child Care: Parents and child care professionals can visit ottawa.ca/childcare or call 3-1-1 (select language and choose option 4 daycare) for:

• Information about children's services (types of daycare, search tools and other useful resources)
• Access to the City of Ottawa Child Care Registry and Waitlist to apply online for licensed child care (full fee and or subsidized for home-based, centre-based, school age or nursery/pre-school care)
• Help with daycare costs (subsidy) for families who qualify
• Planning for the EarlyON Child and Family Centres

Financial Assistance: Provides financial assistance for people who need temporary help with funds for food, transportation, housing/rent, medical, utilities and other basic needs through programs such as Ontario Works, Essential Health and Social Supports (EHSS) and Home Support Services.

Employment: Delivers employment programs and services to Ontario Works participants and the general public to help them prepare for, find and keep a job.

Housing Services: See separate record for details.

Long-Term Care: Operates four long-term care homes: Carleton Lodge and Peter D. Clark in Nepean, Centre d'accueil Champlain in Vanier, Garry J. Armstrong in Central Ottawa.

Services include:

• nursing and personal care
• therapy
• housekeeping
• food preparation
• recreational activities
• spiritual care
• social services

Also operates two adult day programs for seniors living in the community. These day programs provide respite care for caregivers and prevent premature admission to long-term care.

Financial assistance and employment supports for all eligible participants to foster client independence while providing an opportunity to contribute to the community

Income support

• monthly financial assistance and benefits such as a drug card for prescribed drugs
• mobility devices, batteries and repair
• dental care
• vision care benefit and hearing aids
• health related benefits
• extended health benefits Benefits also include assistive devices
• guide dogs
• utilities
• employment start-up benefit
• child care costs
• mandatory special necessities -- includes diabetic supplies, surgical supplies and dressings, transportation to medical treatment if cost exceeds $15 in a month

Employment support

• provides services to remove barriers to competitive employment and to assist people with disabilities to attain competitive employment
• employment planning and preparation
• skills training
• job placement
• self employment assistance
• adaptive technologies for training/employment
• program is voluntary to all persons with disabilities

Legal clinic (Perth, Shabot Lake, Brockville)

Services

• employment and work
• housing law
• income assistance
• tribunals and courts
• health and disability
• immigration law
• refugee law

Legal information

• abuse and family violence
• debt and consumer rights
• French language rights
• human rights
• criminal law
• family law
• help with lawyers and paralegals
• wills and power of attorney

This clinic serves Lanark County, the United Counties of Leeds & Grenville, the Townships of North and Central Frontenac, and the Township of Addington Highlands.