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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Professional counselling, consultation and education services
- education services include workshops, training and therapy groups to address identified needs and specific requests
- faith incorporated into the therapeutic process
- anxiety
- depression
- trauma (including emotional, physical, sexual abuse/assault in childhood or more recent, PTSD)
- domestic violence
- sexual addictions and pornography
- decision-making skills
- spiritual/faith issues
- issues related to self-harm
- eating disorders
- bereavement
- mental health challenges
- most other areas
- conflict resolution and communication skills
- healing from trauma as a couple or family
- bereavement issues (including separation/divorce and impact on children)
- forgiveness
- surviving infidelity
- roles in relationships
- challenges of parenting
- blended family issues
- challenges of elderly family members
- adult siblings issues
- most other areas of couple and family intervention
- abuse prevention training
- conferences on special topics (parent-child relationship throughout life cycles, general relationship skills, see website for monthly Education/Seminar topics)
- bereavement
- vicarious trauma and prevention of burnout
- parenting topics
- emotional and spiritual health
- any life concern topics on request
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Short Description
Full service, non-sectarian agency
- more than 65 programs and services
- Thelma Steinman Seniors Support Unit
- Settlement services
- see separate program records for description
- support towards academic and social success by engaging parents, teachers, school administration and other resources in a collaborative model
- support, guidance and advocacy offered to Jewish women who are experiencing emotional or physical abuse in an effort to assist them and their children towards safety
- seeks to educate the community around issues of domestic violence and to encourage them to intervene where indicated
- non-denominational outreach program to the homeless which links homeless people who are ready for change to resources
- offers Jewish day school support, psycho-educational testing, bullying workshops and crisis intervention
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Short Description
COVID-19 (12 Jul 2021): Due to COVID19, The Counselling Group is offering only live video and/ or telephone mental health counselling services until further notice.
Trained and experienced counsellors provide counselling and support services for children, adolescents, and adults
Trained and experienced counsellors provide counselling and support services for children, adolescents, and adults
- individual, couple/relationship, family, and group counselling
- holistic, client-centered approach
- special sensitivity to cultural and diversity issues
- anxiety
- depression
- self-esteem
- relationship issues
- chronic pain
- domestic violence and abuse
- disordered eating
- isolation / interpersonal difficulties
- lesbian, gay, bisexual, transsexual, transgender, intersex, queer, questioning (LGBTTIQQ) issues
- loss / grief / bereavement
- parenting
- prenatal and post-partum issues
- separation and divorce
- sexual assault
- trauma and post-traumatic stress
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Short Description
Offers counselling, mediation and assessment services. Services are client focused and follow a psycho-social holistic model with a structural perspective.
Counselling services:
Mediation services:
Family mediation:
Civil and work related mediation:
Family and parenting assessments:
Counselling services:
- Crisis counselling
- individual and couple counselling
- family therapy
- child and youth counselling
- substance abuse assessment and counselling
- counselling for victims/survivors of emotional, physical and sexual violence
- children who witness violence
- children of parents who are separating/divorcing.
Mediation services:
- A way of resolving disputes in a private confidential non-adversarial process with a professional and neutral third party.
- aims to look at the needs and interests of all parties involved in a dispute rather than focusing only on rights.
- allows parties to maintain control of the process which is quicker and usually less expensive than litigation
Family mediation:
- Parenting agreements, custody, access, support and property division, family disputes, prenuptial agreements, parent-child, elder-care, etc.
Civil and work related mediation:
- Voluntary process where the parties involved in a matter currently before the courts agree to meet together with a mediator to achieve a mutually satisfactory resolution to their dispute. Civil court disputes, corporate, landlord/tenant, small claims, harassment.
Family and parenting assessments:
- Process for separated couples unable to agree on custody and access for their children to have a neutral professional specializing in the welfare of children, assess and make recommendations to help resolve the issues.
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Short Description
COVID-19 (November 17, 2021): Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake. Upon arrival, clients are required to clean their hands and put on surgical mask and are then screened by staff.
Health and social services focused on family and community health
Medical Clinic Services:
Referral Services:
Parent/Child Programs
Health and social services focused on family and community health
Medical Clinic Services:
- comprehensive health care
- immunization programs
- family planning
- management of chronic and short-term health problems
- health information and advice by telephone from registered nurses
- 24-hour on-call service
- special focus on seniors, youth, newcomers
- physical activity
- prevention and management of chronic diseases
- stress management
- smoking cessation programs
- food security programs
- school success programs
- crisis support
- mental health support
- youth, individual and family counselling
- housing and jobs searching
- stress reduction programs
- counselling and groups for women who have experienced abuse
- counselling and groups for youth who need support to express anger in healthy ways
Referral Services:
- nutrition counselling by a registered dietitian (groups and individual)
- home, hospital and palliative visits
- high school health clinics led by a nurse practitioner
- foot care and chiropody
- anonymous human immunodeficiency virus (HIV) testing
- lung health programs
- seasonal influenza and other immunization clinics
- home support services
- community development
- youth programs
- collective kitchen
- Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line, available for a nominal fee
- resources for job-seekers
- Students Will All Graduate Program (SWAG): delivers social, recreation, mentoring, and life skills for 9th and 10th grade students identified as most at risk of failing without intervention
Parent/Child Programs
- EarlyON
- drop-in playgroups
- parent support program
- baby cupboard
- prenatal care
- breastfeeding support
- Headstart Nursery School
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Sexual Assault and Partner Abuse Care Program
Office: 613-798-5555 ext 13770Crisis: 9-1-1
Visit Website
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Short Description
Services to people who have suffered sexual assault, sexual exploitation, dating violence or intimate partner violence within the past six months
Program based on privacy, confidentiality and consent based in a hospital setting
Program based on privacy, confidentiality and consent based in a hospital setting
- medical examination
- collection of forensic evidence
- initial and serial documentation of injuries, photography and body mapping
- crisis intervention
- sexually transmitted infection (STI) testing
- pregnancy testing
- HIV post exposure prophylaxis (PEP)
- preventative vaccinations and prescriptions
- short-term follow-up
- community based or professional referrals for ongoing and/or collaborative care
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Short Description
Individual counselling offered in-person, or by video or phone
Services for women who are experiencing or have experienced various forms of abuse:
Support Groups:
Programs for Child Witnesses Woman Abuse:
The Children's Groups:
Services for women who are experiencing or have experienced various forms of abuse:
Support Groups:
- provides information and education around abuse, safety planning, sharing resources, and support
- offered virtually, in-person groups coming this year
- groups offered 2-3 times a year
- provides women a safe space to share their experiences, to develop an individualized plan to assist in dealing with legal, police and other systems, to review ongoing safety planning needs, and to assist in creating a healing plan and to develop strategies in moving forward
- practical supports assistance such as safety planning, referral to shelters, lawyers and other support services
- assistance with housing applications and accessing eligibility for financial assistance
- court support
- accompaniment to legal, medical and other appointments
Programs for Child Witnesses Woman Abuse:
The Children's Groups:
- children aged 6-12 who have been exposed to their mothers' abuse
- 6-8 children per group
- in-person in the evening
- individual counselling can be provided as needed for children or mothers
- hosts a group for mothers whose children are in the program, it runs at the same time as the Children's Group
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Short Description
Covid-19 (October 22, 2021): All services offered by phone or video conference
Community counselling centre where counselling is provided by professional counsellors and social workers to families and individuals having difficulties with couple, parent-child, family or individual relationships.
Community counselling centre where counselling is provided by professional counsellors and social workers to families and individuals having difficulties with couple, parent-child, family or individual relationships.
- Woman abuse counselling
- Employee assistance counselling program
- Mental health counselling program providing individual and group services for persons living with a psychiatric disability
- Parenting workshops for school-age children and teens
- Planning, coordination and development of community services
- Child-parent supervised access and exchanges
- Group services for children who witness violence
- Group services for mothers of children who have witnessed violence
- Group services for mothers experiencing postpartum depression
- Alternative Dispute Resolution Program (ADR)
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Short Description
Centre for victims of sexual abuse
- evaluation and treatment for all individuals who have experienced sexual abuse, abuse as a child or all other trauma
- provides services to clients who have other concerns including job dissatisfaction, relationship difficulty, family conflict, anxiety, depression, Post Traumatic Stress Disorder (PTSD), dissociation
- individual therapy
- couples therapy
- therapy for children
- training and supervision of therapists
- family counselling
- group therapy (women's group, men's group, 2SLGBTQIA+ group, cognitive processing, and more)
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Short Description
Text and web chat support
- peer support program for students
- resources ans support options available within Carleton University and the community
- confidential and free
- reach out through the chat service or by texting 613-209-1142
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Short Description
Services
- support, information, and long-term counselling services to survivors of sexual assault, sexual harassment and childhood sexual abuse
- information and short-term counselling for supporters of survivors
- support groups and workshops
- accompaniment to court, hospital or police
- community education
- volunteer training program
- public education
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Short Description
Support organization
Information sessions for women healing from sexual violence, subjects include:
- support groups
- individual support including advocacy
- peer support model
- short and long-term support
- information
- support line
- Young Women At Risk (YWAR) Program
- Women & War Program
- Ritual Abuse Support
- public education
- speakers
- volunteer opportunities
- information on violence against women issues
- accompaniment and support to court, hospital and police (as resources allow)
- four general support groups per year (daytime and evening)
- generally 8-10 women per group
- lasts 15-20 weeks, meeting once per week for 3 hours
- specialized support groups as needed
Information sessions for women healing from sexual violence, subjects include:
- dealing with memories and flashbacks
- understanding and releasing anger
- self-esteem and self-care
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Fem'aide - Ligne de soutien pour les femmes touchées par la violence
1-877-336-2433 Office: 1-877-336-2433
Crisis: 1-877-336-2433
Visit Website
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Short Description
Free, confidential 24-hour support and crisis line for French-speaking women in Ontario
- supports and connects survivors of violence to community services
- victims and survivors of violence of any form
- security plan
- information and referral support to local, regional and provincial service providers
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Strength Found
1-866-239-7424 613-763-5332 ext 3
Crisis: 24 hours, toll free, Chrysalis Network 1-866-528-7109
Visit Website
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Short Description
Support program for adult survivors of childhood sexual abuse * help to understand impact of trauma and provide tools and opportunities for growth
* workshops
* 1:1 peer support
* 15-week healing program
* social activities
* workshops
* 1:1 peer support
* 15-week healing program
* social activities
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Short Description
A survivor-led charitable organization with a mission to prevent child sexual abuse and human trafficking.
Primary and preventative health care
- support the healing and recovery of individuals and communities from the health, financial and emotional impacts of these crimes through specialized, trauma-informed programs and services.
Primary and preventative health care
- for persons at risk of, are being, or who have been trafficked www.voicefound.ca/education
- Knowledge transfer and training on the topics of Childhood Sexual Abuse, Human Trafficking, Health Care and Best Practices.
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Ottawa Police Service - Sexual Assault & Child Abuse Section
1-800-222-8477 Office: 613-236-1222 ext 5944
Crisis: 9-1-1
Visit Website
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Short Description
Investigates sexual assault and incidents of child abuse and neglect
- collaborates with other social service agencies to provide education and awareness programs
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Maison d'amitié
1-877-336-2433 Office: 613-747-9136
Crisis : 613-747-0020
Crisis : 613-744-7789
Visit Website
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Short Description
COVID-19 (22 Nov 2021): Shelter services and crisis helpline remain in full operation.
Francophone shelter for women victims of violence and their children
Francophone shelter for women victims of violence and their children
- two sites can accommodate single women and families
- emergency and temporary housing
- crisis helpline
- services for women and for children
- transitional assistance
- intervention services to counter sexual violence
- support and services for sexual assault victims
- Fem'aide: francophone support helpline
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Short Description
COVID-19 (January 17, 2022): Providing support as usual. Visit their website for additional information.
Confidential call-in support services
Confidential call-in support services
- counseling
- information and advice on reporting
- referrals to resources
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Centre d'aide et de lutte contre les agressions à caractère sexuel
Office : 613-789-8096Crisis : 1-877-336-2433
Visit Website
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Short Description
COVID-19 (September 28, 2022): All in-person services suspended. Phone counselling continues to be offered.
Support services for female survivors of sexual violence
Support services for female survivors of sexual violence
- support groups
- individual support
- thematic workshops
- accompaniment service
- awareness and prevention program: workshops, kiosks, training and events
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Short Description
Addiction services for women-identified and gender-diverse individuals
- offers information, resources, webinars
- offers various treatment programs
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Family Violence / Sexual Abuse Support Services - Family Violence Program
Office: 613-233-8478Visit Website
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Short Description
COVID-19 (3 Sep 2021): This agency's services are affected by COVID-19. Many services are offered virtually or by phone and some in-person services offered in all of this agency's programs. The intake process remains the same.
Individual and group counselling
Individual and group counselling
- information sessions for partners, family and friends
- workshops
- education through presentations and special events
- support services to Francophone women who have been victims of sexual abuse (as children or adults)
- to increase their capacity to deal with the effects of the past abuse and regain control of their lives
- supports women to live free from violence by helping them identify and access necessary community support
- offered in partnership with La Présence (women's shelter) and Harmony House (second stage housing)
- provides early intervention services to child witnesses of women abuse and support to their mothers
- individual and group counselling
- 12-week educational counselling program for persons who have been abusive to their intimate partners
- for women 50 and over who have experienced partner assault
- offers also group and individual support for women under 50
- for men who have been sexually abused
- individual and group counselling
- in English and French
- including those who have experienced partner abuse, survivors of current or past sexual abuse or incest, and survivors of physical and emotional abuse in their families of origin
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Short Description
COVID-19 (1 Oct 2020): This agency's services are affected by the COVID-19. Many services are offered virtually or by phone and some in-person services offered in all of this agency's programs. The intake process remains the same.
Counselling and support services for individuals, couples and families
Regional lead agency for Support Services Network for Male Survivors in Ontario (Eastern Region)
Walk-in Mental Health Clinic
Services are offered at the main agency and at Orleans-Cumberland Community Resource Centre
Counselling and support services for individuals, couples and families
Regional lead agency for Support Services Network for Male Survivors in Ontario (Eastern Region)
- Individual and group counselling for male survivors of sexual abuse (English and French)
- Individual, couple, family and group counselling
- counselling services for depression, anxiety and other mental health issues, counselling services for newcomers, victims of torture, sexual abuse survivors, adults from dysfunctional families
- therapeutic, educational and problem solving groups
- workshops and presentations
- individual and systems level advocacy (English and French)
- Counselling and Play Therapy for children 5-12 years of age (English and French)
- Program for Francophone women victims of partner abuse, individual counselling, support and groups, including groups for women 50 and over
- An early intervention program for francophone children who have witnessed partner abuse and for their mothers. Individual and group counselling offered
- Individual and group counselling offered
- Support, referrals and accompaniment provided
- an educational program for persons who have been abusive to their partners, with a partner outreach component (English and French)
- services provided in groups.
- support to children and their families through the criminal justice process, court preparation for children and youth (English and French)
Walk-in Mental Health Clinic
Services are offered at the main agency and at Orleans-Cumberland Community Resource Centre
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Wabano Centre for Aboriginal Health
Office: 613-748-0657Office: 613-580-9630
Office: 613-748-5999
Fax: 613-748-0550
Visit Website
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Short Description
Aboriginal health centre focused on family and community health
- culturally sensitive approach that welcomes, accepts and represents all Aboriginal People
- family physicians by appointment
- walk-in clinic and laboratory services
- dental clinic for children, youth, and seniors
- anonymous human immunodeficiency virus (HIV) testing and counselling
- perinatal care, post natal support group, breastfeeding support and Baby Wellness Clinic
- client advocate
- cultural events programming - including drum circles, medicine walks, sweatlodge ceremonies, Elder consultations, and more
- community kitchens
- homeless outreach
- housing fiirst support
- seniors circle
- dental clinic
- counselling, including walk-in counselling services
- addictions counselling
- individual, couples, and family therapy
- Honouring Sisters In Recovery (addictions group for Aboriginal women) and Men's Circle (addictions and support group for Aboriginal men)
- beading group
- diabetes
- Fetal Alcohol Spectrum Disorder
- healthy living and fitness
- HIV/AIDS education
- smoking cessation
- Wasa Nabin (homework support)
- Youth Diversion Outreach
- Youth Reintegration
- Community Drug Prevention Program
- After School Program
- Healthy Kids Community Challenge
- Homework Club - Gdo Wiidookoon
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Short Description
Specialized medical treatment program for sexual assault and domestic violence
- 24 hours a day/seven days a week emergency medical and nursing care
- treatment for sexually transmitted infection
- provision of birth control
- forensic collection
- documentation in the form of the sexual assault evidence kit (SAEK) and crisis counselling
- safety planning
- medical and social work follow-up to adult victims who have been sexually assaulted
- support, treatment and referral to Lanark County Sexual Assault Domestic Violence Program
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Short Description
COVID-19 (April 30, 2020): All offices are closed until further notice, but the agency continues to offer regular services remotely via telephone and video teleconferencing * services are also expanded to include a Mental Health Pandemic Helpline during the COVID-19 Pandemic * any member of the community who is experiencing difficulties coping with their mental health or is looking for strategies to improve their emotional well-being during the COVID-19 Pandemic is encouraged to call at 1-833-283-9979 and connect with one of the mental health professionals
Network of services for adults and transitional youth with severe and moderate mental health concerns * satellite office in Carleton Place
Assessment and referral
Specialized services:
Groups: anxiety and depression
Network of services for adults and transitional youth with severe and moderate mental health concerns * satellite office in Carleton Place
Assessment and referral
- crisis stabilization
- counselling
- psychiatric consultation
- community outreach
- linkage to hospital resources
- education and training
- court diversion and consultation
- social recreation
Specialized services:
- sexual assault treatment
- psychogeriatric outreach
- family violence counselling
- on-site at community hospitals
- mental health nurses and social workers
- trauma response
Groups: anxiety and depression
- dialectical behavioural therapy
- wellness recovery action plan
- trauma
- social/recreation
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