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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Resource materials to survivors and family members
- promotes awareness about brain injury and prevention of injury
- education, information, support and advocacy
- peer support groups for survivors and family members
- opportunities for individuals with brain injury to participate in educational and recreational programs
- opportunities for survivors and their family members to familiarize themselves with activities and programs that are available in the community
- provides participants an opportunity to use their creative abilities as everyday coping strategies
- partners and mentors are matched for this once a week telephone program
- all participants are screened and mentors require a criminal check
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COVID-19 (19 October 2021): Due to COVID19, several changes to services offered. Hospice residence remains open with safety precautions, continuing to admit screened patients at low risk of COVID19. Community programs, volunteer services, day hospice program, in-home support and bereavement programs are cancelled. Coordinators will continue to check in with clients by phone and email and provide support virtually.
Companionship, respite care, and emotional support
Home Support Program:
Day Hospice Program:
Hospice Residential Care Program: 24 hour residential care in a home-like and peaceful setting when being at home is no longer possible
Family Support Program:
Companionship, respite care, and emotional support
Home Support Program:
- initial visit by a community nurse for assessment and referral
- volunteer visiting for companionship and practical support
- respite for families up to four hours per week
- telephone support
- caregiver support
Day Hospice Program:
- weekly social interaction with peers
- variety of activities including art, cads, board games, music
- emotional support
- respite for caregivers
- weekly nurse assessments and communication with physicians as needed
Hospice Residential Care Program: 24 hour residential care in a home-like and peaceful setting when being at home is no longer possible
Family Support Program:
- helps family members and friends care for someone diagnosed with a life-threatening illness
- bereavement follow-up available
- individual basis or in group settings for adults, youth and children
- support through the grieving process by staff and trained volunteers
- drop-in groups
- partner/spousal support groups
- retreats
- group walks
- counselling
- information and referral
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Short Description
Support group for parents and caregivers of individuals who are dealing with mental health and/or addictions challenges
- confidential
- discussion and exchange of resources
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Western Ottawa Community Resource Centre
Office: 613-591-3686Crisis: 613-591-3686 ext 269
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Short Description
COVID-19 (6 Sept 2021) continues to provide the following supports to our vulnerable, isolated community members living in the former cities of Kanata and Nepean and the former townships of Goulbourn and West Carleton:
Community and social services
Services for Children, Youth and Families
- telephone based crisis intervention
- telephone based crisis counseling
- telephone based counseling for women experiencing gender based violence
- telephone based regular check-ins
- telephone support with navigating systems
- food/supplies deliveries
- medically necessary transportation
- virtual programming and services
- online resources
Community and social services
Services for Children, Youth and Families
- Ontario Early Years Centre
- Bullying Prevention Program
- The ZONE drop-in for youth
- Queerios Youth Drop-In
- child and youth community development
- homework club
- resources
- Fun Friends programs
- Toys on Tour program
- Adult Day Program
- Diners' Club
- caregiver support
- Home Help and Home Maintenance Program
- Telephone Reassurance Program
- Meals on Wheels/Frozen meals
- friendly visiting
- transportation to medical and non-medical appointments
- foot care clinics
- social programs
- Snow Go Assist
- individual and group counselling for abused women and their children
- Peer Support Program (volunteers supporting abused women)
- Child Witness Program
- Transitional Housing Support Program
- Chrysalis House, a shelter for abused women (24-hour crisis line 613-591-5901)
- short-term counselling
- crisis counselling
- information and referral services
- confidential counselling and referral services to the LGBTQ+ community
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Short Description
COVID19 (26 Nov 2020): Virtual weekly caregiver support programs are currently running on ZOOM Wed 10 am-11 am no in-person support groups available. Interested community members can email Kailey at lewis@wocrc.ca or Erin at bignell@wocrc.ca.
One-on-one counselling and group supports for caregivers of people with dementia, including family and friends
Sessions are held at various locations in Kanata, Nepean, and Carp. See website for details.
One-on-one counselling and group supports for caregivers of people with dementia, including family and friends
Sessions are held at various locations in Kanata, Nepean, and Carp. See website for details.
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Short Description
Support groups
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
Confidential, comfortable and open atmosphere where families, friends, spouses, and people who identify as gay, lesbian, bisexual and trans (GLBT) can:
- share their feelings and experiences
- share knowledge
- reach out
- search and discover more about the human condition.
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Counselling for individuals, couples, families or family members
- consultations about hoarding behaviour in general, or about a specific situation
- information and referral to treatment or service providers
- therapeutic de-cluttering conducted in the location where the hoarding situation exists
- training and workshops are available
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Support group for bereaved parents
- support and hope for the future for all parents who have lost a child, regardless of the age of the child
- aids in the reconciliation of emotional pain to encourage the physical and emotional health of grieving parents and children
- friendship
- understanding
- bereavement education
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Short Description
COVID-19 (2 Aug 2022): in-person service remains available, but clients may connect via tele-therapy if they prefer.
Outpatient assessment and treatment of psychological concerns and eating disorders for adults and children
Individual Therapy:
Outpatient assessment and treatment of psychological concerns and eating disorders for adults and children
- includes anorexia nervosa, bulimia nervosa, binge eating disorder, body image disturbances and weight management problems
- treatment plans are developed in collaboration with clients and are designed to fit each individuals needs
Individual Therapy:
- cognitive-behavioral approach
- eating disorders
- marital and relationship problems
- anxiety
- depression
- a variety of other common psychological and stress related problems
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Short Description
Counselling and therapy services
- counselling and psychotherapy services to individuals, families, couples
- support groups for the neurodiverse and their family
- social fluency development groups
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Network assisting people with Myalgic Encephalomyelitis/Chronic Fatigue Syndrome and/or Fibromyalgia Syndrome through:
- education
- advocacy
- support
- research
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A volunteer organization of prostate cancer survivors and supporters
- helps men recently diagnosed with prostate cancer
- promotes awareness of this disease and associated issues
- provides support for men and their families who continue to live with recurrent cancer
- offers confidential telephone contact, personal meetings, personal meetings and mentoring sessions for all those affected
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Short Description
Life Groups: 10-13 week courses
- groups meet once a week
- includes discussion, DVD, practical instruction, prayer, reflection and encouragement, from a basic Christian perspective, in a caring and supportive atmosphere
- led by facilitators with life experiences sympathetic to their courses, who, although non-professionals, are equipped to teach, guide and lead to personal, and spiritual growth and healing
- Christ-centred, purpose-driven recovery program grounded in the teachings of the Beatitudes
- 12 steps and their biblical comparisons are presented as steps toward overcoming 'hurts, habits, and hang-ups'
- group offered year-round
- Journey of Hope for persons experiencing divorce
- topics dealt with include: the road to healing, anger, loneliness, facing depression, kids, finances, forgiveness, and more
- anger management
- finding and dealing with root causes of anger and learning healthy ways to handle and communicate emotions
- explores the topics of boundaries and limits, and shows people how to set healthy boundaries with their parents, spouse, children, friends, co-workers and even themselves
- Helping Others Persevere Everyday: recovery and healing from abuse
- course uses Jan Frank's The Door of Hope as a vehicle driving recovery; taking past experiences meant to harm and turning them to good
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Short Description
Community resource centre:
- transportation to essential appointments, grocery shopping, telephone check-ins
- onsite footcare
- in-person and virtual recreation and social programs
- in-person adult/dementia day programs
- in-person and luncheons
- remote income tax preparation services for low income seniors and people with disabilities
- local Information and Referral Services
- home maintenance
- homemaking, light housekeeping
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Independent caregiver, home childcare provider, and parent drop-in to talk, chat and also learn skills which encourage quality care of young children while the children play
- toy lending club and book library can be accessed with a free membership
- provides childcare for children between the ages of 18 months and 5 years, including children with special needs, in safe, nurturing and stimulating environments provided in each of the toddler and preschool programs
- offers community-based, professionally supervised service for children aged 3 months to 11 years
- for 2.5 - 5 year old children
- part-time program available
- first-aid workshop
- parenting, caregiver training
- La Leche League meetings
- first words screening clinics
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Social Services
1-866-432-7447 Office: 613-820-4922
Office: 613-820-2001
Fax: 613-820-2006
Visit Website
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Short Description
COVID-19 (August 15, 2022): The three food banks supported by PQCHC continue to run on modified schedule and program. Services are accessed by appointment only and available to those people living in the catchments assigned to each location: Pinecrest Terrace Community House 613-596-6703, Morrison Gardens Community 613-596-6229 and Foster Farms Community House 613-596-4866. The Health Clinic operates on appointments only. For more details and up-to-date information, see website.
Health centre focused on family and community health
Primary Health Care:
Health centre focused on family and community health
Primary Health Care:
- medical clinic staffed by family physicians, nurse practitioners and nurses / community clinics
- nutrition: individual and group support provided by registered dietitians
- clean needle exchange / safe inhalation
- diabetes education
- falls prevention program
- primary care outreach for seniors
- dental screening
- nursing foot care
- lung health program
- community development: advocacy, education and supports to community residents to increase involvement in the community
- multicultural outreach: assistance to newcomers to facilitate integration into existing services
- health promotion: focusing on enabling people to increase control of their health and address determinants of health
- community house coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
- safety and trust: support to community leaders and training to support the development of healthy communities and address issues of concern
- youth programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
- pathways to education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support
- PQ Employment Services: bring the right people together with the resources they need to find success
- Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees
- Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
- Job Track: 15 week program that provides pre-apprenticeship training in the Child Development Practitioner trade through paid placements in child care settings
- Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)
- Headstart Nursery School: subsidized preschool program
- Early ON Child and Family Centre: universal access, information and referrals, bilingual designation
- Leaping Lizards: after-school programming
- Toy Lending Libraries: educational and recreational toys
- Circle of Support: parenting support for vulnerable families - home visiting
- Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
- School's Cool: school readiness program
- First Words: screening clinics and treatment for children with speech language developmental delays
- Infant Hearing: screening of all newborns born deaf or at risk of deafness
- Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision
- Assertive Community Treatment Team: support and treatment to those with severe persistent illness
- Families First: housing assistance
- System Navigation: increase client self-efficacy and autonomy
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Short Description
COVID19 (13 August 2021): Meetings and events in person are currently suspended, two online meetings are offered throughout the summer.
Support group for people affected by Tourette Syndrome or family, friends and community of the people that are affected
Support group for people affected by Tourette Syndrome or family, friends and community of the people that are affected
- information on local services
- assists families and individuals by speaking in schools, to community groups and to employers
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Short Description
Information and referral services on adoption
- information on how to adopt
- how to place children for adoption
- how to begin the search for a birth family
- adoption from specific countries
- native adoption
- adoption at older ages
- fetal alcohol syndrome
- support groups
- post-adoption services
- workshops and conferences
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Parenting information and moral support to parents of multiple-birth children
- group discussions
- newsletters
- bereavement help
- prenatal information seminars
- two annual sales of children's used clothing and equipment
- discounts at various stores
- social activities and playgroup
- matches new parents with experienced parents
- one-to-one support
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Short Description
Mental health and wellness supports
- counselling
- mental health groups
- system navigation
- social groups for children and teens
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Professional counseling, education and system navigation for caregivers and people with dementia
- counseling/health care system navigation
- Next Steps Learning Series for Care Partners
- support groups
- dementia friendly communities
- Finding Your Way online education
- The Music Project
- ALZeducate online courses
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Royal Ottawa Mental Health Centre - Family Education, Support and Information Group Meetings on Mental Illness
Office: 613-722-6521 ext 7573Visit Website
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Caring for the Caregiver Family Information and Support Groups
- sessions offered the first and third Tuesdays of the month
- guest speakers
- skill development
- opportunities for discussion
- all groups are offered via Zoom
- preregistration is required by emailing Denise McGregor at denise.mcgregor@theroyal.ca
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Royal Ottawa Mental Health Centre - Substance Use and Concurrent Disorders Program
Office: 613-722-6521 ext 6508Visit Website
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Short Description
Assessment and outpatient treatment program for concurrent disorders
- support groups for specific populations
- outpatient clinic
- outreach and a school-based program for at-risk youth
- target population is youth in affiliated schools who are at risk of developing problems with substance use
- assessment, individualized therapy and follow-up for those with concurrent disorders (addiction and mental illness)
- concurrent disorders program (available on a day treatment basis)
- assessment and stabilization unit
- Early Intervention Program
- outpatient assessment and detoxification
- community outreach for concurrent disordered clients
- school-based program for at-risk youth (early Iintervention)
- introduces clients to basic concepts about addiction through group discussion, lectures, videos and tapes
- sessions are held during school hours and supported by school administration
- access is through the participating schools
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Short Description
COVID19 (21 Jul 2021): Program is offered virtually at this time.
Four-week couples therapy group focused on deepening connection
Participants will learn about:
Four-week couples therapy group focused on deepening connection
Participants will learn about:
- relationship dynamics
- communication skills
- tools for de-escalation
- practices to deepen their connection
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Short Description
Services for individuals facing an unintended pregnancy, virtual or in-person services
- Services are geared toward education and empowerment which enables informed choice
- discusses all three pregnancy options including abortion, parenting and adoption in a confidential setting
- self-administered, laboratory-quality urine pregnancy tests
- for individuals who have had an abortion in their past
- post abortion support one-on-one over the span of 8 to 12 weeks
- support to those who have decided to continue their pregnancy, material support and referring our clients to other community agencies for support
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