Searching for Pregnancy / Postnatal

Doula support for families

• doulas provide support before, during, and after the birth experience
• light household duties and preparation of basic meals
• education and advocacy
• breastfeeding support

Charitable organization, volunteer-run, non-denominational service which offers

• free and confidential pregnancy tests
• referrals to community agencies
• maternity and baby clothing to pregnant women

Volunteers are trained in non-judgmental and empathetic listening.

Care for mothers during pregnancy, labor, birth and up to six weeks after the child is born

• women have the choice of a home or hospital birth
• accepts student placement from midwifery programs
• midwives have privileges at the Queensway Carleton Hospital and Almonte General Hospital

Labour, delivery and immediate recovery care provided in private birthing rooms, complete with hydrotherapy bathtubs and pain management options

• Mother and Baby care provided together in mother's room
• Level 2 special care nursery
• home-like lounge for early stages of labour
• Maternity Assessment Clinic providing pre-admission services, health care consultations and diabetes education
• Fetal Assessment Triage unit offering ultrasounds and non-stress testing
• labour coaches welcomed
• community outreach programs working with the Ottawa Public Health and other regional agencies

Team of professionals:

• obstetricians
• paediatricians and family practitioners
• midwives
• anesthetists and radiologists
• staff nurses, lactation consultants and educators
• pharmacists, dietitians and social workers
• respiratory therapists and physiotherapists
• clerical and support staff

COVID-19 (August 15, 2022): The three food banks supported by PQCHC continue to run on modified schedule and program. Services are accessed by appointment only and available to those people living in the catchments assigned to each location: Pinecrest Terrace Community House 613-596-6703, Morrison Gardens Community 613-596-6229 and Foster Farms Community House 613-596-4866. The Health Clinic operates on appointments only. For more details and up-to-date information, see website.

Health centre focused on family and community health

Primary Health Care:

• medical clinic staffed by family physicians, nurse practitioners and nurses / community clinics
• nutrition: individual and group support provided by registered dietitians
• clean needle exchange / safe inhalation
• diabetes education
• falls prevention program
• primary care outreach for seniors
• dental screening
• nursing foot care
• lung health program

Community Health:

• community development: advocacy, education and supports to community residents to increase involvement in the community
• multicultural outreach: assistance to newcomers to facilitate integration into existing services
• health promotion: focusing on enabling people to increase control of their health and address determinants of health
• community house coordination: develop and facilitate programs and outreach to five low-income housing communities, support to planning and community initiatives
• safety and trust: support to community leaders and training to support the development of healthy communities and address issues of concern
• youth programming: homework clubs, United Sisters program for girls 10-14, training, workshops and events for youth, Somali Youth leadership and skills development
• pathways to education: support to high school students from low-income communities to help complete high school and move on to post-secondary education: tutoring, mentoring, financial and advocacy support

PQ Employment Services:

• PQ Employment Services: bring the right people together with the resources they need to find success
• Canada Ontario Job Grant program: provides financial support to individual employers who want to purchase training for their employees

Employment Programs:

• Youth LEAD Employment Program: assists permanent resident and refugee youth between the ages of 15-29 to develop skills and experience working in Canada
• Job Track: 15 week program that provides pre-apprenticeship training in the Child Development Practitioner trade through paid placements in child care settings
• Future Builders: 15 week program that provides pre-apprenticeship training and work experience to youth with barriers to employment (aged 16-29 years) in residential construction trades (i.e. general carpentry)

Children and Family Services:

• Headstart Nursery School: subsidized preschool program
• Early ON Child and Family Centre: universal access, information and referrals, bilingual designation
• Leaping Lizards: after-school programming
• Toy Lending Libraries: educational and recreational toys
• Circle of Support: parenting support for vulnerable families - home visiting
• Pre-Post Natal Programs: focus on infant care, parent education, nutrition program for high risk pregnant women
• School's Cool: school readiness program

Specialized Preschool Programs:

• First Words: screening clinics and treatment for children with speech language developmental delays
• Infant Hearing: screening of all newborns born deaf or at risk of deafness
• Blind/Low Vision: intervention and consultation services for families with infants diagnosed as blind or low-vision

Mental Health:

• Assertive Community Treatment Team: support and treatment to those with severe persistent illness
• Families First: housing assistance
• System Navigation: increase client self-efficacy and autonomy

COVID-19 (24 Mar 2020): Due to COVID19, the PQCHC is closed until further notice, with the exception of the medical clinic. Only clients already registered are being seen at the clinic. Previously scheduled non-essential appointments will be postponed or changed to a telephone appointment. Only essential appointments will be held in clinic and future appointments will be triaged by a nurse before booking. Chiropody, lung health and diabetes teams are not running.

Community based, multi-service centre

Primary Health Care Services:

• clinical care
• seniors support

Mental Health and Housing Services

Children and Family Services:

• parent, child and caregiver programming

Community Health Services:

• community development
• health promotion
• employment
• youth programming
• educational support

COVID-19 (24 Mar 2020): Due to COVID19, this program is on hold until further notice. Clients who are breastfeeding and in need of support are asked to leave a message at 613-820-4922 ext 3604 and a Lactation Consultant will call back. Lactation consultant hours are Tue-Fri 8:30 am-4:30 am.

Drop-in programs for mothers, fathers, caregivers and their children

• parent-child activities
• information on parenting and sharing of ideas and concerns
• information and referral
• links to programs in the community
• resource / toy library (at some locations)
• information on child development

Specialized drop-ins at main location:

• pre- and post-natal, breastfeeding support drop-in: Tue 1 pm-3 pm (English/French)
• Infant / non-walker drop-in: Wed 1:30 pm-3:30 pm (English/French)
• Parenting in Ottawa/Breastfeeding support drop-in: Fri 9:30 am-11 am

Off-site drop-in locations:

• Foster Farm Community Center, 1065 Ramsey Cr, Ottawa K2B 7Z9
• Bethany Baptist Church, 380 Centrepointe Dr, Ottawa K2C 1H3
• Bayshore site, 210 Woodridge Cr, Ottawa K2B 8G1
• Chapters Story Time, 2735 Iris St, Ottawa, K2C 3Z7
• Bells Corners - Westcliffe, 681 Seyton Drive, Ottawa, K2H 1A4

For schedule of drop-ins, http://www.pqchc.com/children-family-services/drop-ins/ (click drop-in calendar).

Mother, father and caregiver workshops: Various topics for example:

• parenting
• education

Helps mothers during pregnancy, labour, and birth with continued visiting up to six weeks after the birth

• primary midwives are assigned to one patient at a time
• low intervention care with appropriate use of technology where clinically indicated

The Collective is a teaching practice, which means that student midwives may be involved in birth care

Depending on their level of expertise, they may be observing prenatal visits, labours, births, and the postpartum or be taking on the responsibilities of a primary midwife if they are in their final year

COVID19 (28 May 2020): Program still offered through pandemic - call for more information.

Home-visiting program offered to expectant mothers, and families with children from birth to their transition to school, who need more support. Visits are provided by public health nurses, a social worker and family visitors. The program offers health teaching, counseling, ongoing parenting guidance and referrals to community resources.

The program can help parents learn about:

• having a healthy pregnancy and birth
• connecting with their baby
• how children grow and develop as well as what the parent can do to help
• breastfeeding, food and healthy nutrition
• being a parent
• taking care of themselves and their family
• accessing supports to cope with mental health issues and other family challenges
• other services available in their community

COVID19 (28 May 2020): School immunization program is on hold until schools re-open. OPH Immunization Clinic is presently closed. OPH in the process of reviewing when their clinic will re-open and how children will be caught up on missed vaccines. Call for more information.

Provides services that improve and promote the health, development and quality of life for children, youth, adults, older adults and their families as well as reduce preventable chronic diseases and injuries. Responsible for fostering supportive environments that strengthen community capacity and encourage the adoption and maintenance of healthy behaviours

Parenting in Ottawa Drop-ins: Public Health Nurses provide information and support about breastfeeding, parenting, growth and development, healthy eating and being active. See separate record for details.

Immunization Clinics: The Immunization Centre at Ottawa Public Health provides immunization services to children up to 18 years of age and adults having difficulty accessing publicly-funded vaccines in the community and/or requiring assessment of out-of-country immunization records. The clinic is open during regular business hours, except on weekends and statutory holidays and the occasional select weekday. The clinic is open one evening per week on select weekdays. The clinic is by appointment only. If interested in booking an appointment, you can do so by calling the Ottawa Public Health Information Line at 613-580-6744.

School Immunization Clinics: Public Health Nurses provide immunizations against Hepatitis B, HPV and Meningococcal disease to eligible Grade 7 students at over 100 schools across the City. These vaccines are part of the publicly-funded immunizations paid by the Ministry of Health and Long-Term Care. For homeschooled and students in alternate school situations, the program provides a monthly evening "catch-up" clinic for students in grades 7-12 and supports physicians in the community to immunize students unable to receive vaccination in a group setting.

Immunization Surveillance: Ensures that all children who attend a licensed childcare center or school in Ottawa have up-to-date immunization records. Parents or caregivers of these children must provide this information to Ottawa Public Health. Proof of immunization against nine vaccine-preventable diseases is required according to the Province of Ontario's Immunization of School Pupils Act. Children in childcare centers must have proof of immunization against 12 vaccine-preventable diseases as per the publicly-funded immunization schedule for Ontario. Parents can view and update their child's immunization record at www.parentinginottawa.ca/immunization.

Fall Prevention: Self-assessment screening tool, "Staying Independent Checklist," a sample of Strength and Balance exercises for older adults, and a fall prevention online learning module designed to give anyone working with older adults, including volunteers and friends, information on how to prevent falls. Learn more here.

Smoking Cessation: support to help individuals who wish to quit smoking. To learn more, individuals can call 1-877-376-1701 or visit MyQuit.ca.

Have THAT talk: Mental Health promotion videos, resources and activity guides for parents, the workplace and entire community available online. To learn more, check out havethattalk.ca.

Mental Health Caregiver Guide: A Guide for Caregivers of Persons Living with Mental Illness or Experiencing Mental Health Challenges. Learn more here or refer to the Mental Health and Substance Use Resource List here.

Caregiver Guide: A guide for caregivers who provide unpaid care to a relative or friend who is ill, frail or disabled. Learn more here.

Aging Well in Ottawa: Individual, group and community-level interventions to engage and support older adults in reducing their falls risks and adopting healthy living practices. Visit website or Facebook page for more information.

COVID-19 (24 Mar 2020): Due to COVID19, SNCHC is closed until further notice, with the exception of the medical clinic. Only clients already registered are being seen at the clinic. Previously scheduled non-essential appointments will be postponed or changed to a telephone appointment. Only essential appointments will be held in clinic and future appointments will be triaged by a nurse before booking. Clients must call before showing up in person. For non-medical concerns, call Nepean, Rideau and Osgoode Community Resource Centre at 613-596-5626.

Satellite site of the Pinecrest-Queensway Community Health Centre. Partners with the Nepean, Rideau and Osgoode Community Resource Centre to provide a variety of services to promote health and wellbeing.

• primary care
• pre and post natal care
• health promotion programs
• community development
• onsite dental screening clinic in partnership with Ottawa Public Health
• sexual health clinic
• well baby drop-in
• community diabetes team
• lung health
• arthritis society

COVID-19 (9 Jun 2020) Tungasuvvingat Inuit Food Bank is open for Inuk in need of food support. * Contact TI worker for details or call Paulina at 613-857-1709. * All TI non-essential services programming are suspended until further notice. Mamisarvik Healing Centre is an essential service for the participants. * This information is regularly updated on their Facebook page.

Community centre that provides services adapted to the needs of Inuit clients

The Family Well-Being Program (1071 Richmond Rd): Prevention-focused, culturally-responsive supports to promote healthy communities * supports families to heal from the effects of intergenerational trauma, reduce violence * addresses the over-representation of Indigenous children and youth in child welfare and youth justice systems Child development and nutrition * cultural development and retention * parenting and care-taking skills * community development * pre and postnatal program

Youth Program (1071 Richmond Rd, 297 Savard): Various programs that promote Inuit culture and language * life skills education * promotes exercise * provides alternatives to negative environments

Counselling Services: assists clients with day to day personal and emotion struggles * Inuit Residential School Program provides support to former IRS students and their families.

Community Support Program, Drop In (297 Savard Ave): supportive environment attempting to duplicate the community spirit and cultural surrounding of the Inuit homelands * socialization opportunities * settlement services, housing assistance and information and referral to legal, medical and social services * Interpretation services and assistance in obtaining non-insured health benefits * weekly Inuit women's healing circle * men's group and Community Kitchen, Weekly Food Bank

Housing Support Services (297 Savard Ave): housing-based case management program for clients who are chronically or episodically homeless * general Housing assistance * crisis intervention services

Inuit Court and Justice Programs (604 Laurier West): offers supports to Inuit involved with the legal system. Restorative Justice model and Gladue Services

Exiting Sex Trade/Anti Human Trafficking Program (604 Laurier West): offers support to Inuit involved in the sex trade being trafficked or at risk in a harm reduction model

Employment Services (1071 Richmond Rd): assistance with writing resumes, cover letters, finding employment or training assists in the removal of barriers in the road to long-term employment

Cultural Programming : Cultural events and activities throughout the year * Inuit craft workshops * Elders Tea

Multi-service centre providing free services to pregnant and parenting youth, their partners, and their children

• parenting
• self-esteem
• stress management
• healthy relationships
• individual support/personal development
• prenatal nutrition
• well baby clinics
• prenatal classes
• play groups
• respite and enriched child care
• employment support
• Independent Learning Centre support (for people working on high school credits)
• food bank
• clothing support
• Baby Cupboard (diapers, baby food, formula, cereal, etc.)
• Well Family Clinic
• access to family doctor for pregnant/parenting youth and their children who have no family doctor
• fathering programs
• nutrition programming
• lunchbox cupboard
• Messy Church
• chaplaincy support
• parenting programs

Parenting information and moral support to parents of multiple-birth children

• group discussions
• newsletters
• bereavement help
• prenatal information seminars
• two annual sales of children's used clothing and equipment
• discounts at various stores
• social activities and playgroup

Peer Support Program:

• matches new parents with experienced parents
• one-to-one support

Multi-disciplinary maternal and newborn health clinic providing comprehensive care

• necessary breastfeeding support, including supplies and breast pumps rentals
• bilirubin checks for jaundice
• full postpartum check-up and follow-up for the mother and the baby
• tongue tie assessments
• vaccination program for pregnant and postpartum women
• parenting prenatal classes

Services for individuals facing an unintended pregnancy, virtual or in-person services

• Services are geared toward education and empowerment which enables informed choice

Pregnancy Options Counselling:

• discusses all three pregnancy options including abortion, parenting and adoption in a confidential setting

Free pregnancy tests:

• self-administered, laboratory-quality urine pregnancy tests

Post Abortion Support:

• for individuals who have had an abortion in their past
• post abortion support one-on-one over the span of 8 to 12 weeks

Pregnancy Support:

• support to those who have decided to continue their pregnancy, material support and referring our clients to other community agencies for support

COVID-19 (3 May 2022): Milk & Eggs parenting program, counselling are being offered virtually

Milk & Eggs program

• currently up and running on the ZOOM platform, with guest speakers
• safe virtual space for pregnant women and new mothers to meet and socialize while learning about postnatal health and nutrition
• $10 food vouchers are available for pregnant women and mothers with a baby aged 0 - 6 months

Local professional organization of lactation consultants

• promotes and supports breastfeeding by maintaining and increasing individual knowledge and skills through a professional, collegial, and supportive relationship with each other in health care facilities, in agencies and private practices in the community
• maintain information and referrals list of local International Board Certified Lactation Consultants (IBCLCs)

COVID19 (14 May 2020): Program is providing prenatal, labour and delivery, postpartum and parenting support in a virtual capacity but not in person.

Volunteer-based prenatal and parent support program

• one-on-one prenatal, labour, postnatal and parenting support to marginalized families and at-risk women in the community
• support helps build confidence in parenting
• increases knowledge of support services
• provides referrals and helps families to connect with one another

Facilitated group

• designed to help fathers support their partner through postpartum
• to help fathers at balancing their own transition into being a new parent
• increase understanding of perinatal mental health and learn about coping strategies, research, and resources

COVID19 (14 May 2020): Postpartum Support Drop-In is now held virtually. Tues drop in for discussions specifically related to COVID-19 and Wed drop-in for those needing a step back from conversations around the pandemic. For questions or to join via Zoom, email Courtney.Holmes@mothercraft.com.

Safe, supportive environment

• for mothers to connect, share, listen, and support
• explores postpartum issues
• teaches coping strategies and skills
• facilitated by a birth and postpartum professional

COVID-19 (23 March 2021): classes offered virtually

Prenatal and parenting classes

Prenatal:

• overview of labour, delivery, and the first 24 hours for the mother and baby
• suggested for third trimester

Parenting:

• information on postpartum planning, newborn behaviour and care, etc.
• designed to follow the prenatal class

Family medicine clinic

• allergy shots
• coughs/colds and flu
• ear, nose, throat
• flu shots
• fever
• immunizations
• infections
• minor cuts/burns/abrasions
• pregnancy and other diagnostic tests
• respiratory infections
• skin rashes
• sprains and strains
• urinary problems
• wart treatment

COVID-19 (November 17, 2021): Entrance to the Centre is restricted to people with confirmed appointments and to those in need of emergency support from Intake. Upon arrival, clients are required to clean their hands and put on surgical mask and are then screened by staff.

Health and social services focused on family and community health

Medical Clinic Services:

• comprehensive health care
• immunization programs
• family planning
• management of chronic and short-term health problems
• health information and advice by telephone from registered nurses
• 24-hour on-call service

Health Promotion:

• special focus on seniors, youth, newcomers
• physical activity
• prevention and management of chronic diseases
• stress management
• smoking cessation programs
• food security programs
• school success programs

Counselling Services:

• crisis support
• mental health support
• youth, individual and family counselling
• housing and jobs searching
• stress reduction programs
• counselling and groups for women who have experienced abuse
• counselling and groups for youth who need support to express anger in healthy ways

Assertive Community Treatment Team (ACTT): - see separate record for details

Referral Services:

• nutrition counselling by a registered dietitian (groups and individual)
• home, hospital and palliative visits
• high school health clinics led by a nurse practitioner
• foot care and chiropody
• anonymous human immunodeficiency virus (HIV) testing
• lung health programs
• seasonal influenza and other immunization clinics

Social Services

• home support services
• community development
• youth programs
• collective kitchen
• Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line, available for a nominal fee
• resources for job-seekers
• Students Will All Graduate Program (SWAG): delivers social, recreation, mentoring, and life skills for 9th and 10th grade students identified as most at risk of failing without intervention

Parent/Child Programs

• EarlyON
• drop-in playgroups
• parent support program
• baby cupboard
• prenatal care
• breastfeeding support
• Headstart Nursery School

Group of family doctors specializing in maternity care

• take turns being available at Civic Hospital for patients in the group
• currently taking new patients