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Located near Hamilton
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- Responds to complaints about offences under the Residential Tenancies Act.
- Investigates complaints up to prosecution.
- Receives complaints and investigates maintenance issues where there are no municipal standards.
The role of the Landlord and Tenant Board (LTB) is to:
- resolve disputes between landlords and tenants through mediation or adjudication
- resolve eviction applications from co-ops
- provide information to landlords and tenants about their rights and responsibilities under the Residential Tenancies Act (RTA)
The LTB's customer service officers process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act. Customer service officers do not provide legal advice.
Provides housing support services to individuals with serious mental illness who are involved in the criminal justice system. A rent supplement is available for participants. Goals of the program are to:
- Secure and maintain permanent and affordable housing
- Provide flexible, portable, and individualized supports
- Assist in the prevention of future involvement with the criminal justice system
- Provide connections and support with other community resources as required
Financial assistance is available for:
- last month's rent
- rent arrears
- utility arrears
- appliances and mattresses
- bed bug prevention
- moving costs
Services include:
- listing of available rental accommodations
- free phone access
- subsidized housing applications
- housing search assistance
- information services
- community referrals
Office: 3-1-1 from anywhere within The Regional Municipality of Halton or 905-825-6000
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Applicants are selected from the Halton Access to Community Housing (HATCH) rent-geared-to-income (RGI) waiting list
- there are a limited number of market rent units
- communities include townhouses and apartments as well as single and semi-detached dwellings
Oakville Family Communities:
- The Oaklands, 2021& 2031 Merchants Gate (147 units)
- Bray's Lane, 2299 Bray's Lane (56 townhouse units)
- Donaghey Square, 1531 Sixth Line (32 townhouse units)
- The Abbeyview, 1150 Dorval Drive (50 apartment units)
- Golden Briar Heights, 2250 Golden Briar Trail (88 townhouse units)
- Glen Valley Place, 1220 Glen Valley Road (55 townhouse units)
- Sheridan Woods, 2301 Sheridan Garden Drive (51 townhouse units)
- Margaret Drive, 287-359 Margaret Drive (48 townhouse units)
- Maurice Drive, 284-318 and 320 Maurice Drive (16 apartment units, 44 total of a mixture semis/townhouse/detached units)
- Elm Road, 1478-1492 Elm Road (54 townhouse units)
Oakville Seniors Communities:
- John R Rhodes Residence, 271 Kerr Street (242 units)
- Rotary Gardens, 234-274 Woodside Drive & 1285-1299 Sedgewick Crescent (28 units)
Burlington Family Communities:
- Walkers Landing, 515 Walkers Line & 4105 Longmoor Drive (80 townhouse units)
- Walkers Fields, 2300 Walkers Line (57 townhouse units)
- Maple Crossing, 1300 Maple Crossing Boulevard (91 townhouse units)
- Burloak Drive, 254-360 Burloak Drive (54 townhouse units)
Burlington Seniors Communities:
- Walkers Landing (seniors), 513 Walkers Line (49 units)
- Wellington Terrace, 410 John Street (126 units)
- Pinedale Avenue, 5250 Pinedale Avenue (141 units)
- Longmoor Drive, 4100 Longmoor Drive (109 units)
- Aldershot Village Residence, 540 Plains Road E (65 units)
Burlington All Ages Communities
- Brant Court, 708 & 710 Brant Street (16 units)
Milton Seniors Communities:
- The Bruce Apartments, 40 Ontario Street S (88 units)
- Martin House Seniors Residence, 189 Ontario Street S (80 units)
Milton All Ages Communities
- Harmony Court, 111 Ontario Street N (36 units)
Halton Hills Seniors Communities:
- Kin Court, 3 Hyde Park Drive, Georgetown (24 units)
- Sargent Court, 11 Sargent Road, Georgetown (38 units)
- John Armstrong Terrace, 8 Durham Street, Georgetown (89 units)
- Lakeview Villa, 17 Elizabeth Drive, Acton (52 units)
Halton Hills Family Communities:
- Holmesway Place, 10-44 Holmesway Place, Acton (18 semi-detached units)
- Braeside, 46 Holmesway Place, Acton (12 units)
A service that helps individuals access and maintain safe and affordable housing
Services include:
Telephone support service
- get answers to general questions about housing by calling 3-1-1
One-to-one support
- for individuals who are having difficulty finding or maintaining their housing
- connects individuals with community services and resources
- advocates on behalf of renters with landlords and social service agencies
- an appointment must be booked by calling 3-1-1
- appointments are available on specific days in Burlington, Georgetown, Milton and Oakville
- a free service for renters and landlords
- links to housing supports in Halton
Landlord Engagement Specialist
- can help landlords resolve tenant issues
- provides direction to community resources that can help with the Residential Tenancies Act and other responsibilities as a landlord
Community legal clinic that helps low income individuals living in Halton with their legal problems, for free
- office is located in Oakville, but staff are available to meet clients in Milton, Burlington, Oakville, and Halton Hills (Georgetown and Acton)
- community outreach clinics at various locations including local libraries, food banks, courthouses, and outreach organizations on a rotating basis
Depending on the kind of problem, may be able to help by providing:
- Summary Advice
- Brief Services
- Representation
- Referrals for legal problems they cannot assist with, and to other community organizations like food banks, social and health services, crisis intervention agencies, and navigation help
Support can be provided for:
- Income Support and Public Benefits
- Housing Law
- Employment Rights
- Human Rights
- Secondary Legal Consultation
- Indigenous Rights and Services
- Youth Rights
Mobile Legal Clinic
- serving Acton and Georgetown
- a lawyer on site providing free legal information and advice in each community on alternating Fridays
- schedule will be posted on social media
ID Clinic
- offering monthly ID Clinics to provide assistance with the legal barriers preventing members of the Trans, Non-Binary, and Queer communities from accurately identifying themselves on official documents
- more information on website (haltonlegal.ca/id-clinic)
Legal Health Check-Up
- an online check-up to help people who are living in poverty identify legal problems and get help
- if you do not have enough money to live on, a good home or job, or family, social and health supports, your legal health may be at risk
- visit website to take the check-up (legalhealthcheckup.ca)
Note:
- HCLS does not provide a full range of services, nor does it provide legal aid certificates
- callers needing certificates or help in family law, criminal law, Workplace Safety and Insurance Board compensation, etc. should contact a Legal Aid of Ontario office
Senior Relocation Management
- providing planning from start to finish covering packing, unpacking, set-up in the new residence, arranging temporary storage as well as preparing the home for sale
- working with clients to sell online, consign, donate and dispose of unwanted household items
- working with clients to identify homecare services needed to live independently
- identify suitable providers and develop a plan to put the services in place
- working with clients to understand their needs, and conduct research of senior living communities (i.e., retirement homes, seniors apartments or assisted living)
- assist them when making their housing decision including arranging and attending property walk-throughs
Halton Region 3-1-1 or 905-825-6000
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Mobile service which supports youth, single females and families at risk of homelessness, or episodic homelessness, to find immediate, long-term, safe and stable housing alternatives
- Emergency Supportive Housing Program for families and individual women in short-term accommodations
- Housing First services and case management for adults, youth and families
- Advocacy, referrals and community support to improve housing retention
Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.
Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.
Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.
Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.
Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.
Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.
Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.
Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.
Birthday Program: Registered clients can select gifts for their children's birthdays.
CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.
Services offered:
- support planning and case management
- support with getting back into school, social assistance applications, reconnecting with family and more
- leisure activities and life skills coaching in group and individual settings
- referrals to transitional and supportive housing programs, employment, addictions and mental health services as well as community supports and services
- advice and representation available through this Nonprofit independent community legal clinic to clients who have problems such as housing, social assistance, government pensions and employment insurance
Services provided in the following areas of law:
- Residential tenancies (for tenants)
- Employment Insurance (EI)
- Employment issues
- Human Rights
- Consumer Protection
- Notary services
Legal Health Check-Up:
- an online check-up to help people who are living in poverty identify legal problems and get help
- if you do not have enough money to live on, a good home or job, or family, social and health supports, your legal health may be at risk
Administers homelessness programs:
- Ontario Renovates program - a homeowner's financial assistance home maintenance repair program, for low to moderate-income households
- B-Home (Brantford Home Ownership Made Easier) program - gives financial assistance for a down payment on a home, to low-income earners
Municipal Housing - a division of the City of Brantford Housing Department
- provides professional property management services for city-owned residential housing located within the City of Brantford and County of Brant County, including both subsidized and non-subsidized residential housing properties
- provides contract management services for municipal and private non-profit housing corporations on a fee-for-service basis
Online list of co-ops with open waiting lists * scholarship for member co-operative residents in postsecondary programs * youth leadership camp
Participating member of the Co-operative Housing Federation of Canada
- service to clients moving from a shelter, rooming house, apartment or transporting items out of storage
Provides cost-effective moving services to individuals, families or organizations with limited financial resources * accepts referrals from police, Case Managers, housing workers, recipients of Ontario Works (OW), Ontario Disability Support Program (ODSP), Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), lawyers, churches, hospital, social workers, students and seniors * service any clients who are moving from a shelter, a rooming house, an apartment or those who are transporting items out of storage
- exchange of information
- research and community consultations to identify housing needs, gaps, priorities
- creation of partnerships among housing and social service providers and funding bodies
- advocacy and education on housing issues
* de-cluttering and reorganizing of rooms, closets or storage spaces
* packing and unpacking of belongings for those relocating to a new home
* home staging
* home office set up
* downsizing
* assisting older adults with transition to a retirement / nursing home
- free in-home consultation
- individualized support through the process of decluttering and downsizing
- disseminating waste and donation of items within the community
- floor plan to help decide what to keep and what will fit
- arrange for and supervise professional movers
- packing/moving/unpacking and settling in
- setting up new residence
Food Bank: Available once per month for perishable and non-perishable grocery pickup, and once per week for perishable items such as fresh produce, bread and any items we may have an excess of.
Housing: Provides support in completion of Niagara Regional Housing applications. Assesses the need for and makes referrals to partners and emergency shelters.
Utility Assistance: Provides intake for the Niagara Emergency Energy Fund (NEEF) for emergency financial assistance for low income households facing disconnection (gas or hydro). Also provides intake for the Ontario Electricity Support Program (OESP) to lower electricity bills for low-income households.
Dental Assistance: Brushed Aside partner agency. Provide access to dental care for adults in need of dental treatment for pain/infection or dentures.
Identification Clinic: In partnership with Community Care St Catharines, assists clients with replacing birth certificates, citizenship cards, records of landing, marriage certificates, health cards, and delayed statements of birth. Clients can also access safe storage of identifications.
Trusteeship: In partnership with Community Care St Catharines, provides money management and direct distribution of funds to eligible clients.
Canadian Tire Jumpstart: Provides financially disadvantaged children, aged 4-18 years, with the opportunity to participate in sports and recreational activities.
Back to School Program: Provides a backpack filled with school supplies to children and youth from low-income families. Works in partnership with the Jumpstart Sneaker Program in providing a new pair of sneakers. Clients can call the main number or email clientservices@communitycarewn.ca to register.
Birthday Program: Registered clients can select gifts for their children's birthdays.
CCWN gratefully accepts donations of fresh perishable and nonperishable food items. Please drop off donations at receiving area (rear of building) Mon-Fri 9 am-4 pm.