Searching for Counselling For Abused People
Located near Guelph
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
TTY: 1-800-265-7233
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- confidential and anonymous
- connection to appropriate services - safe shelter, safety planning, legal / medical / housing assistance, counselling
- referral / liaison with other community supports and resources
- support for family members and concerned friends
Crisis: 1-844-437-3247 (1-844-HERE 247) General information not related to accessing services 1-844-264-2993 (1-844-CMHA-WW 3)
Toll Free - Information not related to accessing services: 1-844-264-2993 ext 2105 (1-844 -CMHA-WW 3)
Fax - Referral: 1-844-437-3329
TTY: 1-877-688-5501
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- access to help for vulnerable older adults and their families, especially those who have experienced or are at risk of abuse
- referral to community resources and informal seniors groups when appropriate
- temporary safe bed available through selected retirement homes with regard to elder abuse
- consultation for health professionals through the response network is available
Crisis (Mon-Sun 24 hours): 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
Toll Free Phone: 1-800-265-7233
Fax: 519-836-1979
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- non-residential program (connects women to Marianne's Place)
- individual and group counselling
- child care available during counselling
- safety planning
- support for survivors of childhood sexual abuse / sexual assault / harassment / stalking / human trafficking
- appointment arranged in mutually agreed location if required
- transportation, accompaniment to police, court, hospital, lawyer, shelter, rural services
- advocacy / referral to community agencies
- education / training on all woman abuse / sexual violence issues
- support for criminal injuries compensation / victim impact statements / restraining orders
- housing / legal / financial / custody information and support
- support for family / partners / friends of survivors
- Family Court Support
- client library and resource materials
- public education presentations available on request
Crisis: 519-836-5710 ; 1-800-265-7233 (1-800-265-SAFE)
Fax: 519-836-1979
TTY: 1-800-265-7233
Visit Website
- individual / group counselling and support
- accompaniment to hospital / police / court
- advocacy / court preparation / community referrals
- assistance with victim impact statements
- sexual harassment support / accompaniment
- information on sexual assault / sexual harassment / childhood sexual abuse / incest / stalking
- information on legal / medical procedures and options
- client workshops on selected topics
- support for family / friends of sexually violated survivors
- public education / training / information sessions available on request
- client library and resource materials
- supporting sexual assault / incest survivors
- providing 24-hour on call service / public education / accompaniment
Crisis: 1-800-265-7233 ; 519-836-5710
Fax: 519-836-1979
Toll Free: 1-800-265-7233
TTY: 1-800-265-7233 ; 519-836-5710
Visit Website
- risk assessment and safety planning
- access to emergency shelter
- individual and group counselling
- transitional planning
- health and wellness support
- legal information and referrals to police, lawyers, court, hospital
- advocacy and liaison with community agencies and resources
- help with custody, child support issues and getting financial support (eligibility must be established)
- accompaniment to police, court, lawyer, Crown Attorney/Legal Aid, Victim/Witness Assistance Program
- immediate telephone support and information through 24-hour Crisis Line
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
Fax: 519-836-1979
TTY: 1-800-265-7233
Visit Website
Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
Crisis: 519-824-2431 ext 12
Fax: 519-824-3598
Toll Free: 1-800-307-7078
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Distress Line is available 7 days a week, 8 am-10 pm: 519-821-3760 or 1-888-821-3760
Individual, couple, and family counselling:
- Employee Assistance Program (EAP): confidential counselling and referral services for employees and their families
- Service coordination / case management services for people with a developmental disability and autism spectrum disorder across the age continuum
- Access Information and Referral - AIR- intake for children's developmental services for Guelph and Wellington County
Support Groups
Children:
- Breaking Free - children who have witnessed family violence
- Child and Youth Sexual Assault Team (CYSAT) - children who have been sexually abused, and youth at risk for sexually offending
- High Conflict Communication - separating or divorcing families to foster good communication with children and develop a parenting plan
Men and Women:
- Partner Assault Response Program - for people who perpetrate violence
- men's and women's groups - people surviving childhood sexual abuse
- trauma counselling and support groups
- women who have experienced domestic violence
- member agency of Support Services Network for Male Survivors in Ontario
Consultation and Training:
Employers and community groups with respect to interpersonal work-related issues, stress, parenting, problem solving, conflict management and other areas where personal issues impact work and family life. (EAP)
**Satellite offices in Mount Forest, Fergus and Harriston
Crisis (Mon-Sun 24 hours): 519-836-5710
Fax: 519-836-4949
Toll Free: 1-800-265-7233 (1-800-265-SAFE)
TTY: 1-800-265-7233 ; 519-836-5710
Visit Website
- shelter for those experiencing physical, emotional, sexual, verbal, financial abuse and / or stalking or human trafficking
- safety planning
- assistance with housing, legal, financial and custody issues
- individual and group counselling
- advocacy / accompaniment to police, court, hospital, lawyer, housing, etc
- referral to community supports / resources
- access to all other Guelph-Wellington Women in Crisis programs
- education / training to community groups, schools, agencies on all aspects of woman abuse
- client library and resource materials
Crisis: 519-653-2422
Fax: 519-653-0902
Toll Free: 1-800-410-4482
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Program is offered virtually to mothers only, once a week for 1.5 hours over a period of 6- weeks. A letter of participation and certificate is provided to mothers who complete the program.
Please email safesteps@wcswr.org for more information or to register for the program.
Fax: 519-570-9301
Toll Free: 1-866-676-6009
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- Women's healing group
- Men's healing circles
- Men's drum group
- Youth groups
- Community lunch
- Community clothes closet
- Cultural programming
- Language classes
- Court Support Worker
- Certified Gladue Writer
905-876-1682
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Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a South Halton/Head office in Burlington
* 12 week therapy group for mothers and children (4-16 years)
* free program that runs twice per year in Oakville and once per year in Milton and Burlington
* group program provides children, teens and their mothers with safe, nurturing environments in which they can discuss the violence and abuse they have experienced
* separate groups for children, teens and their mothers are offered at the same time
* call for information about dates, times and locations of the programs
* available in-person, by video or phone
Individual counselling:
* individual counselling and therapy services are tailored to meet the specific needs of each woman
* information on abuse, safety planning and community resources is also available
* services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
* eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
* group is offered frequently, day and evening groups are available
Safety Zone Program
If you witness or suspect someone is a victim of human trafficking or sexual exploitation or if a victim comes to you there are agencies in Halton Region that offer help and support services:
Reporting to Police
- Halton Regional Police Service -- call 905-825-4777 and ask for the on-duty Vice unit officer
- Crime Stoppers of Halton -- 1-800-222-8477 (TIPS)
Crisis Support & Counselling
- SAVIS Crisis Line -- 24/7 Crisis line: 905-875-15555
- SAVIS Anti-Human Trafficking Services -- 24/7 Human Trafficking Crisis Support Line 905-483-0472
- Chrysalis Anti-Human Trafficking Network -- 1-866-528-7109 for 24/7 telephone counselling
- Distress Centre Halton -- 24/7 Crisis line Oakville 905-849-4541, Burlington 905-681-1488, North Halton 905-877-1211
- COAST (Crisis Outreach and Support Team) -- 24/7 Crisis line 1-877-825-9011
- Canadian Human Trafficking Hotline -- 1-833-900-1010
Peer Accompaniment or Mobile Support Workers
- SAVIS (Sexual Assault & Violence Intervention Services of Halton) -- 905-483-0472
- Elizabeth Fry Society of Peel Halton -- 905-459-1315 or 905-624-1755
Emergency Shelter and Practical Assistance
- Halton Women's Place -- 905-878-8555 (north Halton), 905-332-7892 (south Halton)
- Salvation Army Lighthouse Emergency Shelter -- 905-339-2918
- Halton Regional Police Service - Victim Services -- 905-825-4777 ext 5239
Health Care Support (sexual assault or abuse) Hospital Emergency Rooms:
- Georgetown Hospital -- 905-873-0111
- Joseph Brant Hospital -- 905-632-3737
- Milton District Hospital -- 905-878-2383
- Oakville Trafalgar Memorial Hospital -- 905-845-2571
- Nina's Place, Regional Sexual Assault/Domestic Violence Care Centre, Joseph Brant Hospital -- 905-336-4116
Support for people younger than 18 or have dependents younger than 18
Crisis: Mon-Sun 24 hours North Shelter (Milton and Halton Hills) 905-878-8555 Mon-Sun 24 hours South Shelter (Burlington and Oakville) 905-332-7892
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Major Services:
- 24 hour crisis lines for abused women
- HWP Chat provides online support, Mon-Sun 24 hrs, from a training Violence Against Women Counsellor
- safe shelter accommodation, food, and basic personal items for a maximum of 8 weeks for abused women and their dependent children
- individual and/or supportive group counselling at the shelter
- community agency information and referral when necessary
- court support for interim custody and restraining orders
- children's services
- emergency transportation to shelter, if necessary
- depart planning
- SafePet Program
- advocacy and public education around ending violence against women
- transitional support program
- accepts donations of goods for those in the shelter and those moving from the shelter to permanent housing (see list of needs here)
Family Court Support Worker Program
- information on the family court process
- assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- referral to specialized services and supports in the community
- safety planning
- court accompaniment to proceedings when appropriate
Schools programs
- EngageMENt 'male ally' program is a conversation-based 8-week program led by a male facilitator that guides male students through discussion around popular and sports culture, through a gender lens, and discusses what 'healthy masculinity' means, wrapping up by planning an experiential or service learning initiative (participants may receive up to 15 volunteer hours toward their Community Involvement requirement)
Mental health advocate
- for women struggling with depression, anxiety or other undiagnosed mental health challenges and are in need of mental health supports
Drop-in support
- open to all women who may be going through a difficult time and are facing challenges in their everyday life
- peer supporters provide one-on-one support by phone, email or in person
Abuse/crisis counselling
- one-on-one counselling for women dealing with the effects of abuse
- women will receive emotional support and guidance throughout the healing process with a focus on concrete plans for future safety
Life skills coaching
- women dealing with low self-esteem can receive up to eight personalized life coaching sessions
- learn skills to find empowerment and boost self-esteem
Legal Advice
- volunteer lawyers provide a free half hour legal advice session
Income tax clinic
- tax preparation for low income women that includes advice on rebates and benefits including the Canada Child Tax Benefit and health care benefits
- call or visit for financial eligibility
- clinics run from the end of February to the end of March
Borrow a Laptop
- loaning laptops to women in the Halton region to support their personal and professional development goals, and to make it easier for women to join our workshops
- Drop in or send an email to borrow one from our Technology Lending Library
* 12 week therapy group for mothers and children (4-16 years)
* free program that runs twice per year in Oakville and once per year in Milton and Burlington
* group program provides children, teens and their mothers with safe, nurturing environments in which they can discuss the violence and abuse they have experienced
* separate groups for children, teens and their mothers are offered at the same time
* call for information about dates, times and locations of the programs
* available in-person, by video or phone
Individual counselling:
* individual counselling and therapy services are tailored to meet the specific needs of each woman
* information on abuse, safety planning and community resources is also available
* services are free of charge and offered in Oakville, Burlington, Milton, and Georgetown
Education and support groups:
* eight week group provides an opportunity to decrease isolation and to gain insight into the experience and impact of living with abuse and control
* group is offered frequently, day and evening groups are available
Safety Zone Program
Counselling services include ongoing individual, couple and family counselling and psychotherapy.
Services are available for:
- adults who have experienced sexual assault, childhood sexual abuse, or partner abuse
- people experiencing loneliness, low self-esteem, anxiety, depression, work concerns, a death in the family or other stress
- couples experiencing relationship difficulties including poor communication, lack of intimacy, affairs, extended family pressures, contemplating separation/divorce
Also offered at Edelbrock Centre, 30 Centre St, Orangeville.
- Talk-In Clinic - walk in counselling for immediate problem solving, therapeutic conversations, information and support Talk-in Clinic: Wed 1 pm-7 pm
- crisis intervention and support
- individual and family counselling
- education and support groups
- sexual abuse treatment
- links to other DCAFS services and referrals to community services
- after hours, in-home and office appointments can be arranged
Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.