Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Crisis (Mon-Sun 24 hours): 519-836-5710 / 1 -800-265-7233 (1 -800-265-SAFE)
Fax: 519-836-1979
TTY: 1-800-265-7233
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Risk assessment, safety planning, one-on-one counselling, group counselling, workshops, emergency shelter, transitional planning, housing and legal support, custody and access support, victim impact statement and court preparation, advocacy and public education.
Programs include Marianne's Place (shelter), Transitional and Housing Support Program, Family Court Support Program, Rural Women's Support Program, Sexual Assault Centre, 24-hour Crisis Line, and the Anti-Human Trafficking Program.
- Residential Program (capacity of 10)
- Supportive Housing Program (capacity of eight families)
- Aftercare Services
- Drop-In Program
Believing that change is most effective when it is experienced and shared, staff encourage residents to assist each other in every aspect of treatment. Professional staff function as facilitators, guides, and role models. Residents, staff, and alumni comprise a supportive community in which the whole is greater than the sum of its parts.
Stonehenge offers 4.5 - 6 month residential programs tailored to the unique needs of adult men and women. Additional residential services include:
Opioid Substitution Treatment (OST): Support coordination, crisis intervention, education, community referrals, and access to a physician via the Ontario Telemedicine Network teleconferencing system, as well as a pharmacist who provides medications on site.
Correctional Programs: Residential beds for male and female offenders under federal and provincial jurisdiction.
Early Childhood Development Program (ECD): Stonehenge reserves one bed in the Women's Residential Program to accommodate pregnant women struggling with substance issues.
Friends and Family Support Program: Monthly group in which family members and friends of residents meet to receive support and learn valuable skills to cope with the impact of addiction; co-facilitated by a staff member and a family member with lived experience.
Regional Aftercare Program: Staff-facilitated aftercare program for individuals who have completed at least three months of the residential program; provides an opportunity to test new-found skills and stay connected to the guidance of the program and staff for up to two years.
Residential program - are available for adults experiencing serious and persistent mental health concerns. Housing options include congregate living with seven (7) other individuals and smaller shared living homes, Individuals receive ongoing support services that range from 24/7 on-site support to monthly contact.
Crisis Respite program - offers short-term stays, at no cost, in a residential setting to individuals 18 years of age and older who are experiencing a mental health and/or psychosocial crisis. There are six crisis beds available at the Kitchener location and 2 beds available in Guelph. Stays are typically a maximum of 5 days. Individuals are assessed through a telephone screening prior to admission.
Supportive Housing - Thresholds provides subsidized housing in Waterloo Region and Guelph-Wellington, through agency-owned properties and partnerships with private and non-profit sector landlords.
- adult fellowship and conversation
- 55 Plus Club: social, recreational, educational and spiritual activities
Fax: 519-885-3464
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- Provides a supportive drug-free environment
- Group counselling focus
- Self-care model
- Peer support
- Food, shelter and 24-hour staff support
- Voluntary life-skills acquisition program
- Also operates a charity thrift store called Uptown Thrift which is located in the heart of downtown Preston.
Community support programs:
- information and referral regarding health and social service agencies, community groups and organizations, government resources
- assistance and advocacy for individuals and families experiencing difficulties, especially those who have no other place to go or those who are unable to access services without assistance
- income tax clinics for low income clients
- needs coordination matches those in need of household items with those who can provide them
- agency accessibility provides office space and an answering service to agencies like counselling agencies - family, teen, addiction, legal, financial
- transitional housing is available for families who are homeless * families can stay for a period of two months
- a community support coordinator provides family support
- Holiday Hampers Program * provides hampers of children's clothing and toys for families who are experiencing financial difficulties in Halton Hills
- one time financial assistance for eligible low income people who are at risk of going into arrears on their gas bill
Backpack Program:
- provides backpacks with school supplies for lower income families in Halton Hills
Services for older adults:
- Meals on Wheels, Meals on Ice, Wheels to Meals, congregate dining
- home maintenance and repair * may include yard maintenance, snow shoveling, window washing, seasonal house cleaning, odd jobs and minor repairs
- telephone assurance * call older adults regularly to provide a safety check and social contact
- friendly visiting * volunteer who will visit once a week to provide companionship and conversation
- letter carriers alert * provides reassurance and a check on the well-being of those living alone who receive mail delivery to their door * a joint effort between Acton postal workers and Links2Care
- client intervention and assistance * provides support for older adults and adults with disabilities who may be at risk due to a critical change in their life situation such as an upcoming eviction, facing homelessness, loss of financial income, or experiencing difficulties within their home setting such as abuse and isolation * contact Seniors Coordinator, (mobile) 905-699-2010 or (office) 905-844-0252
- Connection in Action Halton Initiative * focusing on helping adults aged 55 and older who are at risk of or currently experiencing social isolation
- supportive housing program * provides essential supports for daily living services to eligible older adults living at Lakeview Villa, 17 Elizabeth Dr, Acton * services may include bathing, dressing, medication reminders, light housekeeping and laundry * contact Marianne, Seniors Coordinator, Supportive Housing at 519-853-9916
Youth programs:
Off the Wall - Acton
Open Door - Georgetown
Children's programs:
Ontario Early Years- Acton Satellite
Ontario Early Years - Georgetown Satellite
Community Volunteer Income Tax Program
Volunteers prepare income tax and benefit returns for eligible Halton Hills residents who have a modest income and a simple tax situation * call for more information
Care In The Community - Community Volunteer Income Tax Program - Canada Revenue Agency (CRA) trained volunteers to complete income tax and benefit returns for eligible individuals for free * total family income for 1 person should be less than $35,000 and $45,000 for 2 persons * tax situation must be simple and is not for a deceased person
Care In The Community - Shop and Drop Support Program - Assists isolated Halton Hills residents who are unable to shop independently and who have no family/friend supports available, with pick-up and delivery of groceries and pharmacy items * clients should order and pay in advance directly to the store, but agency also accepts cash/gift card with a shopping list and return change as required
Services and Programs:
- Supportive Housing
- In addition to food, shelter and 24-hour staff support, Argus offers a voluntary life-skills acquisition program the goal of which is to mobilize young people experiencing homelessness toward healthy and viable community integration
- Also offers SEESAW, where participants are paid for 30 hours a week, over a three month intervention, at a rate of minimum wage to gain work experience
There are two recovery homes in Cambridge. One for men and one for women. They provide individuals with safe housing as they develop the life skills and community connections necessary for a healthy lifestyle, filling the gap in treatment resources and facilities.
There are two recovery homes in Cambridge. One for men and one for women. They provide individuals with safe housing as they develop the life skills and community connections necessary for a healthy lifestyle, filling the gap in treatment resources and facilities.
This listing provides information on where to get help in Halton Hills for those in need of Emergency Housing, Long Term Housing Supports, Emergency Food, Food Banks and Crisis Support.
In an emergency, call 9-1-1 for police, ambulance, fire.
For Crisis Support, please see listing of resources here
Emergency Housing
- call 905-877-7585
- provides overnight shelter and a meal during the colder months to those in need
Salvation Army Georgetown Community Church
- call 905-877-1374
- Community and Family Services provide various emergency assistances to those in need
Lighthouse Emergency Shelter, Salvation Army Oakville
- call 905-339-2918
- provides safe, secure, short-term accommodations to individuals who are experiencing some type of housing crisis
- call 905-878-8970
- provides emergency shelter, crisis services, and support to physically, sexually, financially, and emotionally abused women and their dependent children
Long Term Housing Supports
- call 905-825-6000 or 3-1-1
- service that helps individuals access and maintain safe and affordable housing
- call 905-873-6502
- Transitional Housing is available for families who are homeless * rent geared to income * a community support coordinator provides family support
Summit Housing and Outreach Programs
- call 905-847-3206
- provides housing, treatment, and case management services for those in need of mental health supports in Halton Region
- call 905-845-9212
- offers community-based housing, support and wellness programs to people living with mental health issues and/or problematic substance use
Emergency Food
- call 905-873-3368
- emergency help available if needed, by arrangement, outside of regular hours
- call 905-873-1887
- supports people who are in need of emergency assistance
St Joseph Church, St Vincent Charities
- call 519-853-0784
- provides food vouchers to those in need
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank available on an as-needed basis following a personal interview and completion of application for assistance
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- available to assist anyone facing difficult circumstances
Food Banks
- call 519-853-0457
- provides easy access to food for those individuals or families who are in need of basic needs assistance
- call 905-873-3368
- provides food to those in need who meet the eligibility criteria
- call 905-635-1106
- a community fridge at both branches of the Halton Hills Public Library, stocked with 'Good Food bags'
Salvation Army Acton Community Church Food Bank
- call 519-853-5610
- food bank serving Acton and the surrounding community
Salvation Army Georgetown Community Church Food Bank
- call 905-877-1374
- food bank serving Georgetown and the surrounding community
- Skills development
- Anger management
- Life and social skills training
- Safe and supervised residential living
- Practical and emotional support with respect to pregnancy or parenting
- Support to continue with education, on-site counselling available
- Individualized goal planning
- Life skills teaching
- Decision-making
Monica Place maintains a trauma-informed approach to providing support. The programs offered incorporate and promote the positive parenting principles initiated by the Positive Parenting Community Committee of Waterloo Region.
905-876-1682
Visit Website
Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a South Halton/Head office in Burlington
Bridge from short-term emergency shelter to long-term affordable/market housing at subsidized rental rates for people in housing crisis
- participants required to undertake counseling and/or training on budgeting, nutrition, employment, as necessary
Organizes 'The Coldest Night of the Year', annual Milton walk in support of Milton Transitional Housing
- Walk will be held on February 25th, 2023 to raise money for charities serving people experiencing homelessness, hurt, and hunger.
Program introduces a temporary housing option for eligible newcomers in the community
- Burlington based apartments and townhouses for families and individuals who are homeless or at risk of homelessness
- Provides temporary accommodation while residents search for permanent housing in Halton
- Placement is up to 12 weeks with a possibility of extension
- Rental Agreement is signed every three months with possibility of extension to up to one year
* services are based on a flexible, rehabilitative model of support and are tailored to meet the needs of the people
Assertive Community Treatment Team (ACTT)
* for clients with severe and persistent mental illness, with priority given to people with schizophrenia, other psychotic disorders and with bipolar disorder
* for more information, see listing
Halton HOMES Program
* provides affordable housing and supports for adults who have been diagnosed with a serious mental illness who are homeless or at risk of becoming homeless
Outreach case management/support service
* for clients 18 years of age or older with a diagnosed mental illness living in the community
Core supportive housing program
* provides safe, secure, affordable, and decent accommodation in a variety of settings
* rent-geared-to-income housing
Justice Supportive Housing Program
* provides affordable accommodation and flexible supports for people with serious mental illness who have come into conflict with the criminal justice system
Volunteer program
Program introduces a temporary housing option for eligible newcomers in the community
- Burlington based apartments and townhouses for families and individuals who are homeless or at risk of homelessness
- Provides temporary accommodation while residents search for permanent housing in Halton
- Placement is up to 12 weeks with a possibility of extension
- Rental Agreement is signed every three months with possibility of extension to up to one year
Oakville: 1-866-844-0252
Office: Georgetown: 905-873-6502
Acton: 519-853-3310
Oakville: 905-844-0252
Visit Website
Community support programs in Halton Hills:
- information and referral regarding health and social service agencies
- assistance and advocacy support to individuals and families experiencing difficulties, especially those who have no other place to go
- volunteers prepare income tax returns for people who have a modest income and a simple tax situation
- Help with Gas and Hydro Program offers funding to lower income families and individuals who are at risk of having their service disconnected, and have exhausted all other sources of financial aid
- needs coordination matches those who need household items with those who are able to provide them
- transitional housing is available for families who are homeless * rent geared to income * community support coordinator provides family support
- Holiday Hampers provides hampers of children's clothing and toys for families experiencing financial difficulties
- Backpack Program provides school supplies to children in need * application available online (apply before August 12) * contact jbattista@links2care.ca
- Jumpstart Program (in partnership with Canadian Tire) provides financial help for kids' sports and recreational activities
- Fresh Food Box supplies fresh produce monthly at a reasonable cost
Seniors Programs in Halton Hills:
- Meals on Wheels, Meals on Ice, Wheels to Meals, congregate dining
- letter Carriers alert * provides reassurance and a check on the well-being of those living alone who receive mail delivery to their door * in partnership with Georgetown and Acton postal workers
- supportive housing program provides essential support services to eligible seniors living at Lakeview Villa in Acton
Youth Programs:
- Off the Wall (Acton)
- Open Door (Georgetown)
- individual youth and family support available in person, by phone and over the internet
Children's Programs:
Links2Kids School Age Programs
Parenting Programs:
- individual parenting support
- parenting programs available through the Parent Child Resources Centres
Care At Home - Hot and Frozen Meals - Program enables older adults and adults with a disability to have access to affordable meals in their home * meals include hot meals (Meals on Wheels), frozen meals (Meals on Ice), volunteers taking people to a local restaurant (Wheels to Meals), and Congregate Dining (designated seniors apartment buildings in Acton and georgetown)
Care In The Community - Care Connections of Halton Hills - A community hub of service agencies sharing space to offer easier access to integrated health and social services * Care Connection Partners include
Services and Programs:
- Care At Home - Congregate Dining
- Links2Care - Acton - Wallace St
- Links2Care - Georgetown - James St
- Links2Care - Georgetown - Joseph Gibbons Public School
- Links2Care - Georgetown - Park Public School
Emergency After Hours Service: 905-363-6131
Toll Free: 1-888-700-0996
Visit Website
Child protection services, including investigation, care and supervision
- family counselling and parenting support
- adoption and foster care services and recruitment
- adoption disclosure
Child Welfare Immigration Centre of Excellence (CWICE)
- consultation and support for Children's Aid Societies managing complex child protection and immigration cases
- short-term interventions to assist children and crown wards with immigration related status challenges
- awareness, partnerships, protocol development, data collection, research and resource development related to immigration status issues
Mon-Sun 24 hours 905-333-4441
Visit Website
Services include:
Adoption/Adoption Disclosure
- recruitment, assessment, support, pre- and post-counselling to adoptive parents
- match children and youth with adoptive parents
- provide adoption disclosure information and counselling to adopted persons over 18 years of age and their birth parents
Child Protection
- mandated by the Child, Youth and Family Services Act, 2017 (CYFSA) to protect children from abuse and neglect
- provide emergency after hours service for children and youth who are at risk
Community-based Services
- workers co-located in various community locations, e.g., schools, counselling agencies, the Halton Regional Police Service, to provide protection services to at-risk children and youth
Connecting Youth to the Community
- life skills programs to assist youth in the transition to independent living
Family Support
- assessment and supportive services to parents to maintain children and youth in their homes and when children and youth come into care, which expedites their return home
- supervise access for children, youth and their families, when required
Foster Care
- recruit, train and support resource parents
- match children and youth to appropriate placements
Fundraising
- for programs and services not covered by government funding that help the children and youth served by the Society
Volunteer Programs
- special events volunteers, summer camp volunteers, mentors/special friends, seasonal, Food for Life volunteer, volunteer drivers
For resources, including guidelines on what age a child can be left alone or for babysitting another child, see resources here
There is also a North Halton Office in Milton
Program introduces a temporary housing option for eligible newcomers in the community
- Burlington based apartments and townhouses for families and individuals who are homeless or at risk of homelessness
- Provides temporary accommodation while residents search for permanent housing in Halton
- Placement is up to 12 weeks with a possibility of extension
- Rental Agreement is signed every three months with possibility of extension to up to one year