Searching for English As A Second Language

Provides newcomers with an array of settlement services which include:

• A comprehensive library of multilingual printed resources
• Information on housing, education, health care, employment and employment preparation skills
• Assistance in filling out government forms
• Referrals to community services
• A calendar of settlement events and workshop series
• Coffee Talk, an informal English conversation group

Coordinated Language Assessment and Referral Centre

• Provides eligibility screening, language skills assessment and referral to government-funded English and French language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) and French as a Second Language (FSL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT)

Offers an Adult and Continuing Education day school programs including the following:

• Adult Credit Program
• Literacy and Basic Skills
• English as a Second Language (ESL)
• Summer School
• Basic educational upgrading

Provides an Adult Learning Centre

Offers various programs and services including the following:

• Adult Credit Program
• English as a Second Language (ESL)
• Literacy and Basic Skills
• Night School
• Summer School
• Heritage Language Program
• Skills assessments
• Job vacancy postings
• Career testing
• Basic educational upgrading
• Employment counselling
• Labour market information
• Access to computer, fax and photocopy machines for job searching purposes

Limited in-person appointments are available in Keele and Finch offices. Also, services continue to be offered via phone, email and online


Settlement Services

• orientation to life in Ontario; information on immigration issues
• accessing government resources including social assistance, income security, child tax benefits
• assistance with search for housing and social housing
• emotional support

Helping Our Newcomers Prepare for Employment/Entrepreneurial Success (HOPES) Program: resettlement stress support, education, skills and experience support

LINC (Language Instruction for Newcomers to Canada): provides basic English skills in English, upon assessment by YMCA of Greater Toronto --see separate entry

Language Instruction Giving Hope to Trauma Survivors (LIGHTS) Program: alternative language program that provides functional English as a second or additional language (ESL/EAL) instruction to vulnerable newcomers who experience emotional, cognitive, or academic barriers to learning in traditional English classes

COVID19 -- full-time in-person services have resumed, Mon-Fri 9 am-5 pm; call 416-533-8545 or email info@spanishservices.org; appointments only - no walk-ins


Settlement Program

• information, counselling and referral
• assistance with completing government and social services application forms
• ESL classes
• commissioner of oaths
• interpretation and translation services
• monthly settlement workshops

Violence Against Women (VAW) Program

• individual crisis counselling and group counselling by telephone or in person
• support groups for isolated women and their children
• information and orientation about legal rights
• assistance leaving the abusive home, finding transitional housing and applying for social assistance

Volunteer Program

Volunteer opportunities with ESL classes, food security assistance and interpretation and translation assistance

Seniors Program

• art-based workshops
• informational workshops

Legal Clinic, see separate record

HIV and AIDS Prevention Services, see separate record

Adult Education services for deaf clients including Language Instruction for Newcomers to Canada (LINC) and Literacy and Basic Skills (LBS)

COVID19 24-hour crisis line, telephone counselling and virtual programs available; restrictions and modifications for some programs; instruction provided to assist in online participation, and tablets available for lending to seniors without devices; visit TUTFS website for details, including registration information

Telephone Counselling
Immediate emotional support, crisis intervention or suicide prevention

• links to other appropriate emergency services
• face-to-face individual, group and family counselling
• community outreach counselling and visitation for clients facing barriers to accessing services
• information and referral
• translation and interpretation
• counselling education and volunteer training program
• public education and awareness
• health promotion, including recreation and social activities

Telephone Crisis Intervention Services
24-hour emotional support for individuals experiencing distress, grief, conflict, depression or other crisis

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In-person Counselling Services
Anonymous, confidential counselling for individuals, groups, couples and families

Children's Programs

• Little Steps, Big Steps for kindergarten to grade 6
• homework club
• summer camp

Health Programs

• home hospice program and palliative care provided by trained volunteers
• healthy lifestyle workshops
• smoke-free education for youth
• diabetes prevention program
• visitation for community members who are ill

Parenting Programs

• Focus on Early Years and Mothers
• Focus on Fathers
• parenting skills workshops, including workshop with parents and their children

Seniors Programs

• English café
• reassurance program including counselling and visitation
• outreach services
• recreation including singing, art and digital storytelling classes
• online virtual seminars such as Sing-A-Long Musical Class, Expressive Art Class, Dance Class

Violence Prevention Education
Anger management and conflict resolution classes and workshops

Youth Programs

• employment seminars, career development, leadership training, life skills workshops
• Mind and Motion Program, 2-weeks summer volunteering (August) retreat
• tobacco-free campaign program
• facilitation skills workshop
• mentoring program
• recreational activities