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Located near Georgetown
Distance: 200km
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
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Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
Show More
Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
Show More
Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Short Description
- answers consumers' inquiries
- mediates complaints arising from purchases from registered travel agencies
- claims against the Ontario Travel Compensation Fund
- cessation of an airline or cruise line
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ServiceOntario, Brampton - Gateway Service Counter
; ; ServiceOntario Main Call Centre: 416-326-1234
ServiceOntario Main Call Centre: 1-800-267-8097
Health Cards: 1-888-376-5197
Driver and Vehicle: 1-800-387-3445
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Short Description
Due to COVID 19, some ServiceOntario service locations may be operating on reduced hours -- for information CLICK HERE
Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible
Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE
LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022
Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
Appointments required or recommended for in-person service -- check ahead; complete your transactions online whenever possible
Renewal requirements for drivers' licenses, license plate stickers, accessible parking permits, health cards and Ontario Photo ID Cards which expired during the pandemic are changing; residents have until September 30, 2022 to renew expired health cards, and until February 28, 2022 to renew other expired products -- for details CLICK HERE
LICENCE PLATE STICKER REFUNDS -- If you renewed your licence plate sticker for an individually owned passenger vehicle, light-duty truck, motorcycle or moped for the period of March 1, 2020 to March 12, 2022, you will receive a refund cheque in the mail; to receive refund, update the address on your vehicle permit or driver's licence and pay any outstanding fees, fines or tolls by March 7, 2022
Access to a wide range of Ontario government services and information ; staff assistance, information and referral
Driver and Vehicle
- vehicle permits and plates
- driver's licence renewals
- accessible parking permits
- copies of records
- product sales including information packages on specific used vehicles
- Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
- organ and tissue donor registration
- Ontario Photo Card provision, renewal or replacement
- fishing and hunting licences
- Outdoors Cards (ID cards which in most cases need to accompany licences)
- Outdoors Card Centre 1-800-387-7011
- commissioner of oaths
- authentication of documents
- birth, marriage and death certificates and registration searches
- information and forms for filings, payments
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Mississauga, City of
Customer Service: 3-1-1Customer Service: 905-615-4311
Employee Directory: 905-615-3200
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Short Description
Information and referral for City of Mississauga services and programs including
Outdoor Maintenance Subsidy -- financial assistance program for seniors 65+ who receive Guaranteed Income Supplement or those receiving income support as a person with a disability; yearly subsidy to assist with paying for outside maintenance, including yard, garden, trees and lawn care, and snow removal; for detailed eligibility criteria and application see website, www.mississauga.ca/portal/cityhall/outdoor-maintenance-subsidy
- building permits
- inspections and zoning
- emergency and disaster preparedness
- environmental protection
- garbage/recycling collection and complaints, including reports of illegal dumping
- human rights
- housing standards and complaints (apartments and rooming houses)
- marriage licenses and wedding chambers
- noise complaints
- pest control
- property taxes
- road maintenance and traffic information
- water and sewers
- for more information CLICK HERE
Outdoor Maintenance Subsidy -- financial assistance program for seniors 65+ who receive Guaranteed Income Supplement or those receiving income support as a person with a disability; yearly subsidy to assist with paying for outside maintenance, including yard, garden, trees and lawn care, and snow removal; for detailed eligibility criteria and application see website, www.mississauga.ca/portal/cityhall/outdoor-maintenance-subsidy
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
Show More
Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Patient Relations
Call 911 in emergenciesTo avoid long distance charges to a Halton Healthcare hospital, just dial local hospital number and request to be transferred
905-338-4138
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Short Description
An impartial and confidential service designed to assist patients and families in the resolution of hospital related concerns, to receive information about hospital rules and policies and to share complimentary feedback about staff
- answer concerns regarding the care at Oakville Trafalgar Memorial Hospital (OTMH), Milton District Hospital (MDH) or Georgetown Hospital (GH)
- the service is available to all inpatients, outpatients, clinic patients, Emergency patients and the community
- Patient Relations Advisor is available and will listen to patients and family members and offer recommendations about the steps which can be taken in resolving their concerns * facilitate effective communication between the patient and their health care team
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Short Description
Civilian law enforcement agency
First Nations, Inuit and Metis Liaison Program - geared to providing culturally sensitive guidance in the Unit's approach to incidents involving First Nations, Inuit and Metis persons or communities
Outreach Program - participates in community events and educational sessions
Director's Resource Committee (DRC) - helps address community concerns and assists the SIU to improve relations with the public
Independent of any police service and operates at arm's length from the Ministry of the Attorney General
- has jurisdiction over municipal, regional and provincial police officers in Ontario, as well as special constables employed by the Niagara Parks Commission and peace officers with the Legislative Protective Service, anyone the SIU is mandated to investigate is referred to as an 'official'
- investigates incidents involving officials where there is a serious injury, death, allegation of sexual assault or discharge of a firearm by an official at a person
- objective of every investigation is to determine whether there is evidence of criminal wrongdoing on the part of the official
First Nations, Inuit and Metis Liaison Program - geared to providing culturally sensitive guidance in the Unit's approach to incidents involving First Nations, Inuit and Metis persons or communities
Outreach Program - participates in community events and educational sessions
Director's Resource Committee (DRC) - helps address community concerns and assists the SIU to improve relations with the public
Independent of any police service and operates at arm's length from the Ministry of the Attorney General
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Technical Standards and Safety Authority
1-877-682-8772 ; 1-877-682-TSSASpills Action Centre: 416-325-3000 ; 1-800-268-6060
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Short Description
SafetyInfo.ca
- online safety awareness information on amusement rides, ski lifts, fuel, escalators and seasonal issues
- videos
- on amusement devices, boilers and pressure vessels, elevating devices, fuels, operating engineers, passenger ropeways (ski lifts), and upholstered and stuffed articles
- administers the certification of occupations regulated under the Act
- facilitates and mediates discussion of complaints regarding potential or actual misconduct prior to formalized process
- does not investigate, adjudicate or arbitrate claims
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Short Description
Contact this office by letter in order to complain about a provincial judge's conduct or actions. Complaint is made in writing only by mail or fax - not by phone. All letters that are sent must have a signature as well as return address to be considered.
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Short Description
Suspected food-borne illnesses, complaints of unsafe food handling practices and food recalls are investigated by Public Health Inspectors
- conducts surveillance and inspections of food premises that sell or serve food to the public to ensure regulatory standards are being met
- responds to reports of food-borne illnesses or outbreaks, unsafe food handling practices, food recalls, adulteration and consumer complaints
- liaises with special event coordinators and food vendors to ensure adherence to safe food handling practices at special events within Halton
- provides information, support, and food handler training and certification for businesses and the public on how to handle food safely
- discloses food safety inspection results by posting results at the food premises and online
Food premises such as restaurants, take outs, day care centres and institutions are inspected regularly
Website contains information regarding:
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
Show More
Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Public Complaints Process
Office: Non-emergency 905-825-4777 ;
Calling from North Halton 905-878-5511 or 519-853-2111 Visit Website
Halton Regional Police Service 30 Division; 3800 Constable Henshaw Blvd
Burlington, ON, L7M 3Y2 (30km)
Burlington, ON, L7M 3Y2 (30km)
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Short Description
There are two types of complaints:
- against the policies of, or services provided by, the Halton Regional Police Service
- against the conduct of a Halton Regional Police Service officer
Complainants are encouraged to attend any Halton Regional Police Service station to file a complaint. The Halton Regional Police strive to resolve complaints or conflicts within a timely manner. Complainants may also contact Professional Standards at 905-825-4777 or ProfStd@haltonpolice.ca if they cannot attend their district station.
Further to contacting Professional Standards, complainants also have the option of contacting the Office of the Independent Police Review Director (OIPRD) to assist with resolutions.
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Short Description
Inspection services, quarantine programs related to food, animal health, plant protection
* enforces food safety, nutritional quality standards established by Health Canada
* responds to food borne illness outbreaks through food safety investigations and recalls
* guards against entry of foreign animal diseases to protect human and animal health
* prevention and control of the spread of certain foreign animal diseases
* sets standards and verifies industry compliance with federal acts and regulations
Complaints related to health concerns in restaurants and cafeterias should be referred to the appropriate public health unit.
Canadian food safety system is an area of shared jurisdiction between provincial, territorial and federal governments and is composed of medical, public health, and food inspection systems.
Rabies is a reportable disease under the Health of Animals Act. All suspected cases must be reported to the Canadian Food Inspection Agency (CFIA) for immediate investigation by inspectors.
* enforces food safety, nutritional quality standards established by Health Canada
* responds to food borne illness outbreaks through food safety investigations and recalls
* guards against entry of foreign animal diseases to protect human and animal health
* prevention and control of the spread of certain foreign animal diseases
* sets standards and verifies industry compliance with federal acts and regulations
Complaints related to health concerns in restaurants and cafeterias should be referred to the appropriate public health unit.
Canadian food safety system is an area of shared jurisdiction between provincial, territorial and federal governments and is composed of medical, public health, and food inspection systems.
Rabies is a reportable disease under the Health of Animals Act. All suspected cases must be reported to the Canadian Food Inspection Agency (CFIA) for immediate investigation by inspectors.
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Wellington-Dufferin-Guelph Public Health
Office: 1-800-265-7293 ext 7006Fax: 519-836-7215
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Short Description
| • clinical services: travel, sexual health and immunization • public advisory / situational report on intectious disease outbreaks • infectious diseases and outbreak reporting: report cases of food-borne illness or outbreak of communicable diseases • dental health: dental services including prevention, treatment, and screenings • immunization reporting: report or get information on children's immunization records • Let's Talk Parenting: pregnancy, breastfeeding, mom and baby care, nutrition, child health, parenting • prenatal classes • public health inspection: food safety (including food safety training / certification), air quality, safe water, animal bites, and environmental issues • tobacco enforcement: report tobacco-related complaints; get information about tobacco and the law |
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Early Years Division
Office: 519-837-3620Toll Free: 1-800-265-7294 ext 3800
Fax: 519-837-1213
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Short Description
Manages the Children's Early Years service system for the Wellington delivery area, which includes the County of Wellington and City of Guelph ; delivers public funding to licensed child care programs ; supports families' access to licensed child care by offering financial support to help families pay for licensed child care through child care subsidies ; provides intake services for children with disabilities and special needs who are new to a licensed child care program.
Directly operates the following child care programs:
Works with other children's services providers in the community to improve services for families and children in licensed child care, and to improve services in early childhood programs.
Monitors and addresses concerns and complaints about licensed child care in programs.
Directly operates the following child care programs:
- Willowdale Child Care and Learning Centre, Guelph
- Mount Forest Child Care and Learning Centre
- Palmerston Child Care and Learning Centre
- Wellington Place Child Care and Learning Centre
- County of Wellington Licensed Home Child Care Agency; providers are available in Guelph and Wellington County
Works with other children's services providers in the community to improve services for families and children in licensed child care, and to improve services in early childhood programs.
Monitors and addresses concerns and complaints about licensed child care in programs.
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Sets and enforces the licensing, educational and ethical standards of the profession, in the public interest
- any immigration consultant who provides Canadian immigration and citizenship services, whether domestically or abroad, must be licensed by the College
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Delivers inspection programs related to foods, plants and animals across Canada
- enforces the food safety and nutritional quality standards established by Health Canada and, for animal health and plant protection, to set standards and carry out enforcement and inspection
- inspection of federally-registered meat processing facilities to border inspections for foreign pests and diseases
- enforcement of practices related to fraudulent labelling
- verify the humane transportation of animals, conduct food investigations
- recalls
- perform laboratory testing and environmental assessments of seeds
- plants
- feeds and fertilizers
- regulates the import, export, domestic movement of horticulture, forestry and plant products
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Short Description
Regulatory body
- sets standards for certification and licensing
- investigates complaints about real estates agents and brokers
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College of Veterinarians of Ontario
Office: 519-824-5600Fax: 519-824-6497
Toll Free: 1-800-424-2856
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Short Description
Protects and serves the public interest through regulation of the practice of veterinary medicine.
- veterinarians are licensed, facilities are accredited, standards and policies are developed and maintained
- investigations and resolutions process
- licenses approximately 5,200 veterinarians, accredits over 2,300 facilities in Ontario
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Processes all properties listed with the Multiple Listing Service
- receives / handles complaints
- upholds business standards and ethics of the real estate profession
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Short Description
COVID19 -- Call Health Connection at 1-800-361-5653 for more information.
Responds to questions or concerns about recreational water facilities, including pools, spas/whirlpools, splash pads, wading pools and water slides at community centres and condo or hotel facilities
Responds to questions or concerns about recreational water facilities, including pools, spas/whirlpools, splash pads, wading pools and water slides at community centres and condo or hotel facilities
- responds to complaints about water quality, signage, safety features, cleanliness
- answers inquiries about safe water legislation.
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Short Description
COVID19 -- Call Health Connections at 1-800-361-5653 for more information.
Response to questions or concerns about infection prevention and control practices at personal service settings such as salons, spas, estheticians, and tattooing, ear or body piercing, and tanning establishments
Response to questions or concerns about infection prevention and control practices at personal service settings such as salons, spas, estheticians, and tattooing, ear or body piercing, and tanning establishments
- handles complaints or reports about safe operation of personal service settings
- responds to complaints about marketing or signage at tanning salons
- answers inquiries about infection prevention and control legislation
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Short Description
COVID19 -- Call Health Connection at 1-800-361-5653 for more information.
Responds to questions or concerns about infection prevention and control practices at residential facilities such as long term care facilities, retirement homes or group homes
Responds to questions or concerns about infection prevention and control practices at residential facilities such as long term care facilities, retirement homes or group homes
- responds to complaints or reports about safe operation of residential facilities
- answers inquiries about infection prevention and control legislation
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