Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Program introduces a temporary housing option for eligible newcomers in the community
- Burlington based apartments and townhouses for families and individuals who are homeless or at risk of homelessness
- Provides temporary accommodation while residents search for permanent housing in Halton
- Placement is up to 12 weeks with a possibility of extension
- Rental Agreement is signed every three months with possibility of extension to up to one year
HMC guide for Ukrainians New to Canada and living in Halton, including links to resources For Halton resident wishing to help Ukrainian families
There are three immediate needs that HMC is asking for help from the community:
- safe low or no cost housing for families with children (typically 1 or 2 adults, 1 to 4 children)
- financial donations - this will go to support basic housing items and grocery cards (all financial donations will go 100% to support the families directly)
- employment - many of the Ukrainians have at least working English but there is a need for jobs that can support people who need language support and can help them learn on the job
- How Halton residents can support Ukrainians fleeing war living in Halton
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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The program offers assistance in accessing a wide range of settlement services including:
- orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- needs assessments along with information and referral to community services
- short term adjustment counselling
- assistance with education, health care, housing
- assistance with citizenship applications and citizenship test preparation
- job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement
- interpretation and translation
- cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Newcomer Services
- needs assessment and information and referral to community and social services
- support with finding housing, child care, registering children in school and health care
- help filling out government forms including housing and immigration sponsorship forms
- help connecting to language classes
- workshops to reduce stress of adjusting to Canadian culture
- supportive counselling -- short-term counselling to clients who encounter difficulties adjusting to life in Canada and assistance in overcoming these challenges
- Commissioner of Oaths for verifying documents
- online citizenship test preparation classes
- learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
- goal to become financially independent and self-employed
- for those in Canada less than 3 years
- community support through volunteer befriending
- orientation to the community and services such as banking, transit, education
- settlement counselling and orientation
- employment information
- information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources
- support newcomers with one-on-one employment counselling sessions
- employment related workshops and job fairs
- facilitate the connection between employers and newcomers
- bi-monthly
- supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
- positive parenting strategies and helps families understand the range of supports available
- crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
- support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families
- Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
- advocates with landlords, hospitals, psychiatrists
- skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability
- support to victims of domestic violence navigating the family court system
- helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
- helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
- assistance documenting the history of abuse
- court accompaniment where appropriate
- culturally sensitive counselling for women who are victims of domestic/family violence and abuse
- crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
- women's groups to support health and wellness
- support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
- French service through partners OASIS or La Maison d'Hébergement (see separate listing)
- drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
- private, confidential, one-to-one settlement support
- peer mentoring
- referral to other services
- workshops and information sessions
- resource library, and social activities such as movies, art and crafts
- promotes welcoming communities through community presentations and information sessions
- needs assessment
- orientation and workshops on topics such as housing, employment, accessing government services
- information and referral,
- assistance filling government forms
- interpretation and translation
- After hours study space available at some branches
- Visiting Library Service for those unable to visit a branch
Adult Child Interactive Programs -- free program for all parents/caregivers with children birth-6 years, parent/caregiver required to attend with child
Educational sessions -- for various ages covering topics such as career, current technology such as 3-D printing, computer skills, book discussions, interest circles
Settlement services in partnership with community agencies -- Library Settlement Partnership Program, career and training sessions, commissioner of oaths, English conversation circles
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Settlement Services
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications
- seasonal income tax clinic
- connection with community and volunteer opportunities
- monthly Service Canada clinics to assist with OAS, GIS, CPP, CPP disability and survival benefits
- weekly virtual English conversation circle
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- (see separate entry), day and evening classes available in various locations
- workshops covering job search preparation and strategies, labour market information, workplace culture, resume, cover letter and interview preparation, career information and networking opportunities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
- individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
- activities to encourage and reinforce family language learning
DRIVER'S LICENCE:
A newcomer to Ontario can use a valid licence from another province, state or country for 60 days * after 60 days, a newcomer must switch to an Ontario driver's licence
* for more information on driver's licences for newcomers, see Ministry of Transportation website here
* to apply for an Ontario driver's licence, go to a Drivetest Centre (for locations, see full listings here)
HEALTH INSURANCE:
Ontario Health Insurance Plan (OHIP) provides publicly-funded health care for residents of Ontario
* for more information, see separate listing here
* to apply for OHIP, go to a ServiceOntario Service Counter (for locations, see full listings here)
Interim Federal Health Program provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who do not have provincial, territorial, or private health-care coverage
* for more information, see Government of Canada website here
IMMIGRATION AND CITIZENSHIP:
Immigration, Refugees and Citizenship Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
* also grants citizenship and issues travel documents (such as passports) to Canadians
* for more information, see Government of Canada website here
Discover Canada: The Rights and Responsibilities of Citizenship test is used by newcomers to study for the citizenship test
* the publication is available here to read online, listen to, or download
* a free print copy can be ordered online or by calling 1-888-567-7183
* also available to borrow at some library locations
INFORMATION AND REFERRAL FOR NEWCOMERS
For Community Information Centres throughout Halton that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community, see here
* for help in languages other than English, dial 2-1-1 to reach 211 Ontario, which uses data from the Halton Community Services Directory and has live translation services in more than 150 languages
Halton Newcomer Portal www.welcometohalton.ca
Settlement.org website
INTERPRETATION AND TRANSLATION:
For a list of organizations that may provide this service, see here
* may be a fee for document translation
LANGUAGE INSTRUCTION - ESL, FSL AND LINC:
Programs that offer opportunities to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English or French is the primary language
* for more information, see separate listing here
NEWCOMER SETTLEMENT SERVICES:
Free services for newcomers to Canada are funded by Immigration, Refugees and Citizenship Canada to provide advice and help on:
* looking for a job * getting a language assessment * registering for language classes * finding a place to live * signing children up for school * learning about community services
Available in Burlington, Halton Hills, Oakville, Milton and surrounding areas
- information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
- Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
- resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
- settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications
For information on the Accelerating Career Advancement program for internationally trained individuals CLICK HERE
Services provided at itinerant sites in partner agencies and libraries across Peel Region
- needs assessment
- referral to other agencies and government services
- help filling in government forms and applications
- Commissioner of Oaths, document translation and interpretation with service providers
- crisis support counselling
- Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
- Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
- New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- digital Literacy Training
- free seasonal income tax clinic
- mobile dental clinic
- Orientation to Ontario (O2O) webinars
- information sessions requiring registration on a variety of topics introducing newcomers to life in Canada
- Commissioner of Oaths by appointment to take affidavits, certify true copies of original documents
- resource centre access to printed resources, telephone, computers, fax, printer, scanners and Internet
- settlement workers can help individually with filling forms or documents, preparing for citizenship tests or applications
For information on the Accelerating Career Advancement program for internationally trained individuals CLICK HERE
Services provided at itinerant sites in partner agencies and libraries across Peel Region
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Community Connections in School in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors, English conversation circles
Volunteers for Change (V4C)
- youth leadership project engages youth between the ages of 15-24 to build their leadership and communication skills
- increases engagement and level of participation in school, community and civic processes and builds self-confidence/self-esteem while expanding social network
- helps youth develop sense of identity, learn diversity awareness and team-building skills as well as strive to meet personal and social challenges
- participants complete at least 120 hours of volunteering and 40 hours of leadership training
Program introduces a temporary housing option for eligible newcomers in the community
- Burlington based apartments and townhouses for families and individuals who are homeless or at risk of homelessness
- Provides temporary accommodation while residents search for permanent housing in Halton
- Placement is up to 12 weeks with a possibility of extension
- Rental Agreement is signed every three months with possibility of extension to up to one year
HMC guide for Ukrainians New to Canada and living in Halton, including links to resources For Halton resident wishing to help Ukrainian families
There are three immediate needs that HMC is asking for help from the community:
- safe low or no cost housing for families with children (typically 1 or 2 adults, 1 to 4 children)
- financial donations - this will go to support basic housing items and grocery cards (all financial donations will go 100% to support the families directly)
- employment - many of the Ukrainians have at least working English but there is a need for jobs that can support people who need language support and can help them learn on the job
- How Halton residents can support Ukrainians fleeing war living in Halton
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
The program offers assistance in accessing a wide range of settlement services including:
- orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- needs assessments along with information and referral to community services
- short term adjustment counselling
- assistance with education, health care, housing
- assistance with citizenship applications and citizenship test preparation
- job search and employment counselling as well as assistance to establish social and professional networks to promote community engagement
- interpretation and translation
- cultural competency training available for local agencies to ensure they have the tools and training to work with a variety of cultures
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
* trained and experienced volunteer mentors assist
* focus on citizenship & civic engagement, or skills & career development
For all ages:
* career mentorship
* settlement mentorship
* cultural presentation
* group mentorship sessions
* computer classes
* English conversation circles
For Seniors:
* English conversation circle
* social circle
For Youth:
* homework help
* art workshop
* in-school youth mentorship
* newcomer youth Leadership
Assessment
* students from Grades 1 to 12 will have their English language and mathematics skills assessed
* helps schools offer students the supports needed as they begin studying in the Halton District School Board
Community Connections Specialist
* works with schools, parents and community partners to develop school community activities and projects
* support school and system initiatives relating to community outreach and parent engagement, equity and inclusive education, literacy, numeracy, tutoring/mentoring, and interventions for students at risk
* Virtual Newcomer Mentor Hub
* Virtual Newcomer Conversation Club
* Virtual High School Student Hangout
* to register please contact Dunja Cajko, Community Connections Specialist at cajkod@hdsb.ca
Youth Settlement Workers
* help newcomer families interact with schools to maximize parental involvement and student success
* provide interpretation and translation services and connect families with useful community services that help students and their parents transition into the community and schools
Youth Settlement Specialist (YSS) in Schools
* in partnership with HMC Connections (HMC), supports student and family engagement through the support of Youth Settlement Specialists (YSS) at the Welcome Centre and in schools
School Specific Youth Settlement Specialists
* meet with and provide continued settlement support to families as they navigate the HDSB system
* refer families to resources and support within the Halton community
* collaborate with HDSB staff in problem solving and identifying necessary support for students specific to language and/or culture
* provide language support to families and HDSB staff when/where needed (i.e confirming a meeting, supporting families new to the school etc.)
Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling
- personalized safety planning
- housing and shelter placement support
- assistance with legal aid certificate application
- family court support and bail court updates
- settlement services
- case conferences
- child resource packages and parenting support
- financial subsidy application support
- partner in human trafficking prevention and intervention
- community partner collaborations, including Peel Regional Police
905-333-3499 ext 201
Visit Website
Provides services to enable immigrants and refugees to integrate into Canadian society, including orientation programs, language and skills training to help facilitate employment and programs to welcome newcomers to the community
- English Classes - language instruction for newcomers to Canada
- Enhanced Language Training - language training for newcomers preparing to enter the Canadian workplace
- Settlement Assistance - information about settling into Halton
- Community Connections Programs - free programs and events to learn about life in Canada, meet new friends, learn about other programs in your community, improve your English conversation skills in a relaxed atmosphere and more
- free Commissioner of Oaths services available - call for an appointment
Visit Website
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Integrated Employment Services (IES) - see other listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada (IRCC) facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access to services
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including workshops for seniors and English conversation circles
Volunteer Management Program -- offers volunteer opportunities to newcomers, seniors and youth; bilingual/multilingual volunteers are assets as they help clients with language barriers; volunteering will provide opportunities to:
- job-shadow and learn about the Canadian work environment
- work with clients in a settlement based environment learning about the process of the initial intake and assessment
- assist with prepping and facilitation, job search and resume writing
- learn about completing Service Canada and Service Ontario forms for clients
- organize and assist in fundraisers and other events
Crisis Counselling: provides support and guidance during a crisis working on achieving stability, increasing empowerment and safety of community members via one-on-one and group sessions
Youth Crisis Counselling: provides mental health supports, crisis intervention to youth 12-21 years who are experiencing school, emotional, and/or behavioural challenges
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Visit Website
Services and learning opportunities for newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English and French, upon assessment by Achēv -- see separate entry; childminding may be available for attendees
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling; support for children exposed to family violence
- information and referral
- violence prevention education
- cultural and linguistic support; peer support
- guest speakers on topics of interest
- recreational and social activities
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
- health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
- domestic violence support and assistance
- women's and men's group programs
- group programs for youth and children
- parenting programs
- food bank services for abused women
- translation services
- resource development
- diversity training
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
- short term and long term case management
- early psychosis intervention for youth and adults 14-35 years
- supportive counselling to clients and family members
- concurrent disorder support group
- mobile community support group
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
- case management
- addictions day program
- groups for men and women
- relapse prevention group
- coping skills for family members
- peer support program
- Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
- orientation sessions including Canadian laws and norms
- assistance in filling out government forms
- attestation of documents
- translation/interpretation services
- supportive counselling
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
- Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
- Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
- education, assessments and capacity development in partnership with other community agencies
- Senior Caregivers Support Day Program, including separate and combined groups for women and men
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
Programs and services may be accessed by phone, via email or video conferencing -- call 905-670-1967 to inquire and your request will be routed to the appropriate division
For the Calendar of events, workshops and other programs CLICK HERE
Settlement services -- orientation to Canadian culture and society
- information and referral
- assistance with forms filling for social assistance applications, health cards, other benefits
- interpretation and translation services
- commissioner of oaths services for verifying documents
- planning and goal setting
- job search techniques
- resumes and cover letters
- interview skills
- overcoming barriers to employment
- career exploration workshops
- individual assessment and counselling
- psycho-vocational assessment
- skills development
- work hardening program
- overcoming barriers to employment
- simulated work environments in light industrial and office clerical settings