Searching for Interpretation / Translation
Located near Georgetown
Distance: 200km
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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Short Description
Newcomer Settlement Program
- needs assessment
- orientation and workshops on topics such as housing, employment, accessing government services
- information and referral,
- assistance filling government forms
- interpretation and translation
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How to Find - Newcomer to Canada (Immigrant / Refugee) Services
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Short Description
This listing gives an overview of services to assist newcomers to Canada, and is an index to related listings in this directory
DRIVER'S LICENCE:
A newcomer to Ontario can use a valid licence from another province, state or country for 60 days * after 60 days, a newcomer must switch to an Ontario driver's licence
* for more information on driver's licences for newcomers, see Ministry of Transportation website here
* to apply for an Ontario driver's licence, go to a Drivetest Centre (for locations, see full listings here)
HEALTH INSURANCE:
Ontario Health Insurance Plan (OHIP) provides publicly-funded health care for residents of Ontario
* for more information, see separate listing here
* to apply for OHIP, go to a ServiceOntario Service Counter (for locations, see full listings here)
Interim Federal Health Program provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who do not have provincial, territorial, or private health-care coverage
* for more information, see Government of Canada website here
IMMIGRATION AND CITIZENSHIP:
Immigration, Refugees and Citizenship Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
* also grants citizenship and issues travel documents (such as passports) to Canadians
* for more information, see Government of Canada website here
Discover Canada: The Rights and Responsibilities of Citizenship test is used by newcomers to study for the citizenship test
* the publication is available here to read online, listen to, or download
* a free print copy can be ordered online or by calling 1-888-567-7183
* also available to borrow at some library locations
INFORMATION AND REFERRAL FOR NEWCOMERS
For Community Information Centres throughout Halton that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community, see here
* for help in languages other than English, dial 2-1-1 to reach 211 Ontario, which uses data from the Halton Community Services Directory and has live translation services in more than 150 languages
Halton Newcomer Portal www.welcometohalton.ca
Settlement.org website
INTERPRETATION AND TRANSLATION:
For a list of organizations that may provide this service, see here
* may be a fee for document translation
LANGUAGE INSTRUCTION - ESL, FSL AND LINC:
Programs that offer opportunities to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English or French is the primary language
* for more information, see separate listing here
NEWCOMER SETTLEMENT SERVICES:
Free services for newcomers to Canada are funded by Immigration, Refugees and Citizenship Canada to provide advice and help on:
* looking for a job * getting a language assessment * registering for language classes * finding a place to live * signing children up for school * learning about community services
Available in Burlington, Halton Hills, Oakville, Milton and surrounding areas
DRIVER'S LICENCE:
A newcomer to Ontario can use a valid licence from another province, state or country for 60 days * after 60 days, a newcomer must switch to an Ontario driver's licence
* for more information on driver's licences for newcomers, see Ministry of Transportation website here
* to apply for an Ontario driver's licence, go to a Drivetest Centre (for locations, see full listings here)
HEALTH INSURANCE:
Ontario Health Insurance Plan (OHIP) provides publicly-funded health care for residents of Ontario
* for more information, see separate listing here
* to apply for OHIP, go to a ServiceOntario Service Counter (for locations, see full listings here)
Interim Federal Health Program provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who do not have provincial, territorial, or private health-care coverage
* for more information, see Government of Canada website here
IMMIGRATION AND CITIZENSHIP:
Immigration, Refugees and Citizenship Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
* also grants citizenship and issues travel documents (such as passports) to Canadians
* for more information, see Government of Canada website here
Discover Canada: The Rights and Responsibilities of Citizenship test is used by newcomers to study for the citizenship test
* the publication is available here to read online, listen to, or download
* a free print copy can be ordered online or by calling 1-888-567-7183
* also available to borrow at some library locations
INFORMATION AND REFERRAL FOR NEWCOMERS
For Community Information Centres throughout Halton that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community, see here
* for help in languages other than English, dial 2-1-1 to reach 211 Ontario, which uses data from the Halton Community Services Directory and has live translation services in more than 150 languages
Halton Newcomer Portal www.welcometohalton.ca
Settlement.org website
INTERPRETATION AND TRANSLATION:
For a list of organizations that may provide this service, see here
* may be a fee for document translation
LANGUAGE INSTRUCTION - ESL, FSL AND LINC:
Programs that offer opportunities to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English or French is the primary language
* for more information, see separate listing here
NEWCOMER SETTLEMENT SERVICES:
Free services for newcomers to Canada are funded by Immigration, Refugees and Citizenship Canada to provide advice and help on:
* looking for a job * getting a language assessment * registering for language classes * finding a place to live * signing children up for school * learning about community services
Available in Burlington, Halton Hills, Oakville, Milton and surrounding areas
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Short Description
Immigrant Services -- settlement information and orientation to life in Canada
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
- needs assessment
- referral to other agencies and government services
- help filling in government forms and applications
- Commissioner of Oaths, document translation and interpretation with service providers
- crisis support counselling
- Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
- Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
- New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- digital Literacy Training
- free seasonal income tax clinic
- mobile dental clinic
- Orientation to Ontario (O2O) webinars
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Short Description
COVID19 -- open for in-person, virtual, telephone and email services Monday-Friday 9 am-5 pm; no appointment needed
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Community Connections in School in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors, English conversation circles
Volunteers for Change (V4C)
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Community Connections in School in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors, English conversation circles
Volunteers for Change (V4C)
- youth leadership project engages youth between the ages of 15-24 to build their leadership and communication skills
- increases engagement and level of participation in school, community and civic processes and builds self-confidence/self-esteem while expanding social network
- helps youth develop sense of identity, learn diversity awareness and team-building skills as well as strive to meet personal and social challenges
- participants complete at least 120 hours of volunteering and 40 hours of leadership training
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Short Description
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Short Description
Services offered include school registration, assessment and settlement support
Assessment
* students from Grades 1 to 12 will have their English language and mathematics skills assessed
* helps schools offer students the supports needed as they begin studying in the Halton District School Board
Community Connections Specialist
* works with schools, parents and community partners to develop school community activities and projects
* support school and system initiatives relating to community outreach and parent engagement, equity and inclusive education, literacy, numeracy, tutoring/mentoring, and interventions for students at risk
* Virtual Newcomer Mentor Hub
* Virtual Newcomer Conversation Club
* Virtual High School Student Hangout
* to register please contact Dunja Cajko, Community Connections Specialist at cajkod@hdsb.ca
Youth Settlement Workers
* help newcomer families interact with schools to maximize parental involvement and student success
* provide interpretation and translation services and connect families with useful community services that help students and their parents transition into the community and schools
Youth Settlement Specialist (YSS) in Schools
* in partnership with HMC Connections (HMC), supports student and family engagement through the support of Youth Settlement Specialists (YSS) at the Welcome Centre and in schools
School Specific Youth Settlement Specialists
* meet with and provide continued settlement support to families as they navigate the HDSB system
* refer families to resources and support within the Halton community
* collaborate with HDSB staff in problem solving and identifying necessary support for students specific to language and/or culture
* provide language support to families and HDSB staff when/where needed (i.e confirming a meeting, supporting families new to the school etc.)
Assessment
* students from Grades 1 to 12 will have their English language and mathematics skills assessed
* helps schools offer students the supports needed as they begin studying in the Halton District School Board
Community Connections Specialist
* works with schools, parents and community partners to develop school community activities and projects
* support school and system initiatives relating to community outreach and parent engagement, equity and inclusive education, literacy, numeracy, tutoring/mentoring, and interventions for students at risk
* Virtual Newcomer Mentor Hub
* Virtual Newcomer Conversation Club
* Virtual High School Student Hangout
* to register please contact Dunja Cajko, Community Connections Specialist at cajkod@hdsb.ca
Youth Settlement Workers
* help newcomer families interact with schools to maximize parental involvement and student success
* provide interpretation and translation services and connect families with useful community services that help students and their parents transition into the community and schools
Youth Settlement Specialist (YSS) in Schools
* in partnership with HMC Connections (HMC), supports student and family engagement through the support of Youth Settlement Specialists (YSS) at the Welcome Centre and in schools
School Specific Youth Settlement Specialists
* meet with and provide continued settlement support to families as they navigate the HDSB system
* refer families to resources and support within the Halton community
* collaborate with HDSB staff in problem solving and identifying necessary support for students specific to language and/or culture
* provide language support to families and HDSB staff when/where needed (i.e confirming a meeting, supporting families new to the school etc.)
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Brampton Multicultural Community Centre, Brampton - Civic Centre Branch
Office: 905-790-8482Visit Website
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Short Description
COVID19 -- open for in-person, virtual, telephone and email services Monday-Friday 8:30 am-5 pm; no appointment needed
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Integrated Employment Services (IES) - see other listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada (IRCC) facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access to services
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including workshops for seniors and English conversation circles
Volunteer Management Program -- offers volunteer opportunities to newcomers, seniors and youth; bilingual/multilingual volunteers are assets as they help clients with language barriers; volunteering will provide opportunities to:
Crisis Counselling: provides support and guidance during a crisis working on achieving stability, increasing empowerment and safety of community members via one-on-one and group sessions
Youth Crisis Counselling: provides mental health supports, crisis intervention to youth 12-21 years who are experiencing school, emotional, and/or behavioural challenges
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Integrated Employment Services (IES) - see other listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada (IRCC) facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access to services
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including workshops for seniors and English conversation circles
Volunteer Management Program -- offers volunteer opportunities to newcomers, seniors and youth; bilingual/multilingual volunteers are assets as they help clients with language barriers; volunteering will provide opportunities to:
- job-shadow and learn about the Canadian work environment
- work with clients in a settlement based environment learning about the process of the initial intake and assessment
- assist with prepping and facilitation, job search and resume writing
- learn about completing Service Canada and Service Ontario forms for clients
- organize and assist in fundraisers and other events
Crisis Counselling: provides support and guidance during a crisis working on achieving stability, increasing empowerment and safety of community members via one-on-one and group sessions
Youth Crisis Counselling: provides mental health supports, crisis intervention to youth 12-21 years who are experiencing school, emotional, and/or behavioural challenges
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
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Muslim Community Services, Brampton Head Office
Office: 905-790-1910 (collect calls accepted only from women in crisis)Visit Website
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Short Description
COVID19 -- For information visit covid19relief.ca
Services and learning opportunities for newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English and French, upon assessment by Achēv -- see separate entry; childminding may be available for attendees
Settlement and Integration Services
Services and learning opportunities for newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English and French, upon assessment by Achēv -- see separate entry; childminding may be available for attendees
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling; support for children exposed to family violence
- information and referral
- violence prevention education
- cultural and linguistic support; peer support
- guest speakers on topics of interest
- recreational and social activities
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Short Description
COVID19 Contact for information on in-person services; some service by telephone and Zoom
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
- health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
- domestic violence support and assistance
- women's and men's group programs
- group programs for youth and children
- parenting programs
- food bank services for abused women
- translation services
- resource development
- diversity training
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
- short term and long term case management
- early psychosis intervention for youth and adults 14-35 years
- supportive counselling to clients and family members
- concurrent disorder support group
- mobile community support group
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
- case management
- addictions day program
- groups for men and women
- relapse prevention group
- coping skills for family members
- peer support program
- Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
- orientation sessions including Canadian laws and norms
- assistance in filling out government forms
- attestation of documents
- translation/interpretation services
- supportive counselling
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
- Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
- Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
- education, assessments and capacity development in partnership with other community agencies
- Senior Caregivers Support Day Program, including separate and combined groups for women and men
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
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Short Description
COVID-19 -- in-person services have resume; masks required on the premises
Programs and services may be accessed by phone, via email or video conferencing -- call 905-670-1967 to inquire and your request will be routed to the appropriate division
For the Calendar of events, workshops and other programs CLICK HERE
Settlement services -- orientation to Canadian culture and society
Programs and services may be accessed by phone, via email or video conferencing -- call 905-670-1967 to inquire and your request will be routed to the appropriate division
For the Calendar of events, workshops and other programs CLICK HERE
Settlement services -- orientation to Canadian culture and society
- information and referral
- assistance with forms filling for social assistance applications, health cards, other benefits
- interpretation and translation services
- commissioner of oaths services for verifying documents
- planning and goal setting
- job search techniques
- resumes and cover letters
- interview skills
- overcoming barriers to employment
- career exploration workshops
- individual assessment and counselling
- psycho-vocational assessment
- skills development
- work hardening program
- overcoming barriers to employment
- simulated work environments in light industrial and office clerical settings
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Short Description
Offers a wide range of services and learning opportunities to newcomers to facilitate their settlement and integration into Canada
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees
Settlement and Integration Services
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling and support for women exposed to family violence
- information and referral
- violence prevention education
Show Less
Show More
Short Description
COVID19 -- open for in-person, virtual, telephone and email services from Monday to Friday 9 am - 5 pm, no appointment necessary.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
Integrated Employment Services (IES) Program: see separate listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors and English conversation circles
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Integrated Employment Services (IES) Program: see separate listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors and English conversation circles
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Show Less
Show More
Short Description
COVID19 Contact for information on in-person services; some service by telephone and Zoom
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
Culturally appropriate mental health, addiction, violence prevention, settlement, geriatric, youth and family services, and community and leadership development in South Asian communities, including volunteer opportunities and student placements
Seniors and High Risk Seniors Services
Supportive services to assist in aging at home
- health promotion (diabetes education, tobacco prevention, healthy eating, cancer)
- domestic violence support and assistance
- women's and men's group programs
- group programs for youth and children
- parenting programs
- food bank services for abused women
- translation services
- resource development
- diversity training
Sahara Mental Health Program
Culturally and linguistically appropriate support for clients 16 years or over dealing with mental health challenges
- short term and long term case management
- early psychosis intervention for youth and adults 14-35 years
- supportive counselling to clients and family members
- concurrent disorder support group
- mobile community support group
Sahara Addiction Program
Culturally appropriate service to individuals and family members struggling with substance abuse
- case management
- addictions day program
- groups for men and women
- relapse prevention group
- coping skills for family members
- peer support program
- Sahara Opioid Addiction Program, including case management and prevention support group (collaboration with Home and Community Care Support Services Central West)
Settlement Services
Newcomer integration assistance, including information and referral, and information on training and skills development
- orientation sessions including Canadian laws and norms
- assistance in filling out government forms
- attestation of documents
- translation/interpretation services
- supportive counselling
Sahara Geriatric Program
Community support for seniors 55 years and older, including case management, referrals, crisis management, caregiver support and counselling
- Integrated Seniors Team (IST) Program in partnership with Peel Senior Link and Supportive Housing in Peel
- Behavioural Supports Ontario (BSO) Day Program for caregivers of adults with cognitive impairments such as dementia
- education, assessments and capacity development in partnership with other community agencies
- Senior Caregivers Support Day Program, including separate and combined groups for women and men
Better Families Program
Support, groups, mentoring, and referrals for youth 13-24 years and their parents in addressing issues related to healthy interactions between families and communities
Community Development and Social Enterprise
Leadership and community development, and civic engagement for youth and adults in South Asian communities in Malton
Show Less
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Short Description
COVID19 -- Offices closed until further notice
Multiservice agency for adults who are deaf, deafened, or hard of hearing
Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies, Mon-Sun 24 hours
Connect Counselling Services -- for mental health issues, addiction, relationship problems, domestic violence or other serious challenges
Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students
Settlement Program for Newcomers
Language Instruction for Newcomers to Canada (LINC) -- basic communication skills, reading and writing in English, adapting to life in Canada; instruction is in American Sign Language (ASL)
- hearing aid clinics open by appointment only
- core services offered virtually
- continuing to provide emergency support services - Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
- Deaf-Blind Intervening Services1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca
Multiservice agency for adults who are deaf, deafened, or hard of hearing
- audiology and speech-language pathology
- communication devices
- hearing aid services and hearing tests
- support for coping with hearing loss
- American Sign Language (ASL) classes for individuals and businesses
Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies, Mon-Sun 24 hours
Connect Counselling Services -- for mental health issues, addiction, relationship problems, domestic violence or other serious challenges
Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students
Settlement Program for Newcomers
- needs assessment and referrals
- translation (English and American Sign Language)
- form filling
- problem solving
- information on technical devices, housing, transportation, health, employment, education, legal system, settlement issues, local community
Language Instruction for Newcomers to Canada (LINC) -- basic communication skills, reading and writing in English, adapting to life in Canada; instruction is in American Sign Language (ASL)
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Cross-Cultural Community Services Association, The, TCCSA Peel Centre
Office: 905-615-9500Visit Website
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Short Description
COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools
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Assists newcomers to adapt to life in Canada
Settlement Services
Community Connections -- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
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Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation
- on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
Community Connections -- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
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Employment Options, Settlement Services, Bridging Program, LINC, CLIC - Mississauga
Office: 905-306-1562Visit Website
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Short Description
Settlement services
- orientation and information workshops
- translation and interpretation services
- housing
- referrals regarding government services, including social assistance
- assistance in filing forms for social insurance numbers, driver's licensing, child tax benefit
- referral assistance in accessing health services and related referrals
- assistance in completing Citizenship and Immigration forms, sponsorship applications
- referral to lawyers, legal aid, doctors
- basic language skills in English upon assessment by Achēv -- see separate entry
- offers morning and evening classes
- bus fare for eligible attendees
- employment sector specific information sessions
- referral to Para-professional counseling services to individuals, families and youth
- referral to Youth at risk para-professional counseling
- English language classes referrals
- accessing education, whether grade schools or higher education
- supply chain management
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Short Description
Multi-service settlement and community support agency
Community Support
Community Support
- information and referral
- job search workshops, career counseling, public access computers
- EarlyON Child and Family Centre - see separate listing
- free walk-in legal clinic
- free dental clinics -- appointment required
- women's advocacy and supportive services
- form filling: help filling out citizenship or immigration sponsorship forms, social assistance and supportive housing applications or other documents
- settlement services
- translation/interpretation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- practical counselling to at-risk youth as well as other youth
- Homework Club for children in grades 1-8 tutored by supervised secondary school youth
- Clinical Youth Outreach Worker (CYOW) helps hard-to-reach youth and their families connect with services in Peel Region; one-on-one counselling and support services to youth, focusing on immediate needs and referring to long-term support services to improve the youth's mental health and well-being
- Youth Outreach Worker (YOW) helps hard-to-reach youth and their families connect with services in Malton; raises youth's awareness of available community services, engages them in community programs, and strengthens partnerships among organizations that serve youth
- activities include counseling for seniors who report being the victim of abuse
- elder abuse education and training with an ethno-cultural lens
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Short Description
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
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Short Description
Office open to the public Monday-Friday 9 am-5 pm; for information call, 905-279-3679
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Settlement Services for Immigrants and Refugees
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program including support groups and health education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- day or evening classes
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Newcomer Centre of Peel
Office: 905-306-0577Crisis: 416-455-8252
Alternate Crisis: 416-450-8734
Visit Website
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Short Description
COVID19 -- services and classes being offered online and in-person; for information or to register and for all other settlement service inquiries, call 905-306-0577 ext 227 or email at info@ncpeel.ca; Crisis Services Direct Lines 416-455-8252 or 416-450-8734
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LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
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LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- English classes
- LINC classes running online and in-person
- childminding may be available; part-time or full-time classes
- employment and business start-up assistance
- resume writing and job search skills
- networking and interview skills
- in-person and online classes
- information and referral
- translation, interpretation and certification of documents
- citizenship preparation classes
- assistance with forms and applications, including access to Ontario Electricity Support Program
- workshops
- services delivered in elementary and secondary schools in Mississauga during the school year
- information about the school system
- parent and youth-specific workshops with information on topics such as housing, health care and job search
- group activities for newly arrived immigrant and refugee youth, adults and seniors
- trained volunteer mentors
- homework help for youth
- computer classes and low impact exercise for seniors
- tools to de-escalate conflicts and advocate for children
- helps parents define acceptable behavior, respond to their children's needs and reinforce their family's values
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Short Description
Services to assist newcomers to Canada to adjust to life in Canada
- personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
- translations and interpretation for settlement related issues
- Commissioner of Oaths services
- information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
- online citizenship test preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
- part-time classes, mornings or afternoons
- job search training; skills assessment
- resume and cover letter help, interview coaching
- labour market information
- access to computers, internet, fax, photocopier, telephone
- multi-sector job fairs, networking events
- learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
- goal to become financially independent and self-employed
- for those in Canada less than 3 years
- community support through volunteer befriending
- orientation to the community and services such as banking, transit, education
- settlement counselling and orientation; employment information
- information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources
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Short Description
COVID19 -- Call or visit website for COVID-related changes
Multi-service agency
Conflict Resolution Service: for individuals or groups to resolve disputes, disagreements, or concerns through free and confidential community mediation
Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program (OESP)
Orientation/Settlement Program
Language Instruction for Newcomers to Canada (LINC)
Growing Together in Peel (CAPC)
Multi-service agency
Conflict Resolution Service: for individuals or groups to resolve disputes, disagreements, or concerns through free and confidential community mediation
Low-Income Energy Assistance Program (LEAP) and Ontario Electricity Support Program (OESP)
- Peel Region lead intake agency for LEAP (hydro) through Ontario Energy Board
- pre-screening required, qualifying residents receive appointment to complete the application process
- access centre for OESP -- assistance with applications
- for more information on LEAP for Enbridge Gas, contact United Way Simcoe Muskoka, 1-855-487-5327
Orientation/Settlement Program
- assistance accessing health services, education, English language class referrals, translation and interpretation
- orientation and information workshops, referrals regarding government services
- assistance filling out government forms including forms for Immigration, Refugees and Citizenship Canada (IRCC)
- solution-focused counselling
- individual advocacy when needed to obtain community and government services
- translation of foreign documents for settlement and educational purposes; Commissioner of Oaths for verifying documents
Language Instruction for Newcomers to Canada (LINC)
- English classes, upon assessment by Achēv -- see separate entry
- childminding may be available for attendees with children 6 months to 6 years
- bus fare for eligible clients
- evening and weekend classes
- assists newcomer students and their families with settling into their schools and communities
- outreach program based in elementary and secondary schools from mid-August to end of June
- helps newcomer youth learn about Canadian culture and society, and interact with youth their own age
- volunteers assist with English language skills, social skills, leadership building activities, life skills workshops
- for newcomers with a disability
- information and referral, advocacy
Growing Together in Peel (CAPC)
- for families with young children birth-6 years looking for extra help and living on low incomes
- play programs, parenting information, emotional support
- nutrition programs/food security
- education, information and referrals for caregivers and vulnerable seniors
- language specific groups and groups with people from all cultures offered
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COVID19 Contact for information on in-person, phone, email and virtual services
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
Public Education Program
Includes community consultation and public information, and international projects
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects
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Short Description
Language Instruction for Newcomers to Canada (LINC)
EarlyON Child and Family Centre -- see separate listing
- English classes upon assessment by Achēv -- see separate entry
- childminding may be available for attendees with children
- weekend classes
- assistance filling out government forms, translation and interpretation of documents, documentation for supportive housing applications
- counselling, information and employment services including orientation to Canada, citizenship information and workshops, job search workshops and help with resumes, cover letters and referrals for mentoring
EarlyON Child and Family Centre -- see separate listing
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