Searching for In-person Crisis Services

Abuse issues, sexual assault and incest services

• individual counselling
• support and accompaniment
• transitional support

Awareness and prevention of violence against women

• school and community workshops

Community programs (for all francophone women)

• computer courses
• sexual assault prevention in primary and secondary schools
• prevention within the community
• volunteer opportunities

Services for newcomer, immigrant and refugee women
Range of support services for French-speaking immigrant and refugee women, including accompaniment

• Action Femmes social and education group for newly arrived refugee and immigrant women who are feeling isolated

Transitional and Housing Support program
Incudes assistance in finding housing

ÉLAN program
Employment preparation for all francophone women in search of employment

• computer courses
• self-employment and entrepreneurship

Family Court Support Worker Program
Information on the family court process

• assistance in documenting the history of abuse for family court proceedings
• referral to specialized services and supports in the community
• safety planning
• court accompaniment to proceedings when appropriate

A program that adds a layer of additional police response to mental health calls and intervention

Two teams join the rotating platoon shifts each day and are specifically available to respond to calls involving people in crisis:

• response teams consist of a registered healthcare professional (registered nurse or social worker) coupled with a specially trained uniformed police officer
• advocate for the person and families in crisis
• ensure mental health assessments are completed
• better equipped to provide resources, help and support for everyone involved

COVID19 All CMHA Peel Dufferin offices closed to walk-in service

For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)

For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm

Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information



Crisis support via phone to individuals experiencing a mental health or addiction crisis, and support to families, friends and caregivers

Mobile Crisis Response -- Team mental health professionals, social workers, nurses, and plain clothed police officers provide in-person support to individuals experiencing non-emergency, high risk, mental health crisis

COVID19 -- services continue * phone and virtual assistance only * no in-person meetings



On-site early intervention and crisis intervention

• needs assessment
• safety planning
• referrals to community services
• enhanced support for vulnerable victims
• assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)

• assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses
• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
• no direct reimbursement to victims for support listed above
• financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

South Asian Family Enrichment (SAFE) -- outreach, support and educational awareness on family violence issues

COVID19 Contact for information on in-person, telephone and virtual services

Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling

• personalized safety planning
• housing and shelter placement support
• assistance with legal aid certificate application
• family court support and bail court updates
• settlement services
• case conferences
• child resource packages and parenting support
• financial subsidy application support
• partner in human trafficking prevention and intervention
• community partner collaborations, including Peel Regional Police

Community programs

Group and individual counseling including theft prevention, anger management, drug and alcohol counselling

Court programs

Diversion and alternate measure programs including community service and counselling

• Court support program -- practical assistance, support, information to women in and out of custody

Youth programs

Court support for youth

• Follow up and aftercare program -- assists young women leaving custody with reintegration
• support, advocacy, and referrals to community resources for counselling, education. employment, housing

Attendance Centres -- for young women in conflict with the law who have received probation, detention and/or custodial sentences * programs and services include counselling, education, job skills/employment, parenting and anger management * also located in Milton and Oakville

Transitional housing

Ellen House -- halfway house for women 18 years and older, capacity 10

• counselling, release planning

Marjorie Amos Residence -- open custody/open detention facility for young women 12-17 years, capacity 10

• helps reintegration into the community
• supervision and guidance
• educational upgrading
• life skills

Outreach/Preventative Education programs

Female Mobile Support (FMS), 905-459-1315 ext 250 -- for female youth 12-24 years who have been involved, are still involved or at risk of sexual exploitation

• Monday-Sunday 24 hours
• support and services including housing, life skills, counselling, medical care and mentoring and advocacy
• referrals to community resources

Building Resiliency in Girls (BRG), 905-459-1315 ext 425 -- prevention/intervention based program addressing the social, emotional and cultural needs of young women 12-18 years

Empowering Against Exploitation (EAE), 905-456-1315 ext 247 -- preventative education program for young women 12-24 years to address online safety and sexual exploitation in the community

Empowering Young Men (EYM), 905-459-1315 ext 250 -- preventative education program for young men 12-24 years addressing sexual exploitation, its harms and ways they can work towards ending sexual harm

Change is Choice program -- addresses problems with substance abuse, anger management and criminal thinking to motivated women at Vanier Centre for Women to enter more intensive rehabilitation

Girls in the Know -- mentorship program for females at Syl Apps focusing on self-awareness, empowerment and self-respect

COVID19 Offices closed to walk-in service until further notice; crisis support service for children, youth and families remains available at 416-410-8615, Mon-Sun 24 hours; call 911 for emergencies; call, email or visit EveryMind website for details

Telephone and mobile crisis response to mental health crises, such as parent-child conflict, school concerns, suicidal or self-harm, substance use, stress, anxiety or depression, and parenting concerns

COVID19 24/7 Crisis Line Support Program, Central Intake Line, Emergency Shelter Program, and Community Support and Outreach Program continue without disruption, as well as all support and counselling programs and services; enhanced screening in place using Ontario Ministry of Health Assessment Tool, PPE, and antigen test

• community and client meetings available by phone or online
• sexual violence counselling available by phone or online
• online Anti-Black Racism Sexual Violence Support Group
• 24/7 Crisis Line Support Program 905-403-0864, 905-676-8515, or 1-855-676-8515
• Central Intake Line 905-676-0257 or 1-800-676-0257 for Transitional Housing supports available 9 am-4:30 pm
• for donations, contact Julie Shultz, Development Manager, julie@embrave.ca
• visit website for updates and service information

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24-hour Crisis Line Support Line Program
Immediate support to survivors in the community who are experiencing any form of violence, including crisis support and intervention, risk assessment and safety planning, emotional support, information and referrals, problem solving and shelter intake

Central Intake Line for Transitional Housing Supports in Peel Region
First point of contact for transitional housing support program and community outreach services

• one-to-one support
• risk assessment and safety planning
• emotional support
• legal support (criminal, family, immigration)
• housing supports
• information and referrals
• problem-solving, advocacy
• shelter access

Emergency Shelter Program
24/7 intake for individuals and there dependents (up to 18 years) who have experienced, are currently experiencing, or are at risk of experiencing any form of violence

• capacity 54
• stay up to 4 months
• service provided regardless of geographical location
• referrals to alternative shelters as required based on safety or capacity issues

Sexual Violence Counselling Program
Emotional support and counselling, support groups, and information and referral, available in-person or remotely (phone, email, online)

• pressuring/convincing
• sexual assault
• childhood sexual abuse
• sexual harassment
• online sexual violence

Community Support and Outreach Program
Including safety planning, emotional support, information and referrals, and problem-solving, and assistance in accessing housing and shelter support, and legal and immigration support

Community programs

Group and individual counselling including theft prevention, anger management, drug and alcohol counselling

Court programs

Diversion and alternate measure programs including community service and counselling

• Court support program -- practical assistance, support, information to women in and out of custody

Youth programs

Court support for youth

• Follow up and aftercare program -- assists young women leaving custody with reintegration
• support, advocacy and referrals to community resources for counselling, education, employment, housing

Transitional housing

Ellen House -- halfway house for women 18 years and older, capacity 10

• counselling, release planning

Marjorie Amos Residence -- open custody/open detention facility for young women 12-17 years, capacity 10

• helps reintegration into the community
• supervision and guidance
• educational upgrading
• life skills

Outreach/Preventative Education programs

Female Mobile Support (FMS), 905-459-1315 ext 250 -- for female youth 12-24 who have been involved, are still involved or at risk of sexual exploitation

• Monday-Sunday 24 hours
• support and services including housing, life skills, counseling, medical care and mentoring and advocacy
• referrals to community resources

Building Resiliency in Girls, 905-459-1315 ext 425 -- prevention/intervention based program addressing the social, emotional and cultural needs of girls 12-18 years

Empowering Against Exploitation (EAE), 905-459-1315 ext 247 -- preventative education program for young women 12-24 years to address online safety and sexual exploitation in the community

Empowering Young Men (EYM), 905-459-1315 ext 250 -- preventative education program for young men 12-24 years addressing sexual exploitation, its harm and ways they can work towards ending sexual harm

Change is Choice program -- addresses problems with substance abuse, and anger management and criminal thinking in order to motivate women at Vanier Centre for Women to enter more intensive rehabilitation

Girls in the Know -- mentorship program for female youth at Syl Aps focusing on self-awareness, empowerment and self-respect

Specially trained staff and volunteer crisis responders, who work with HRPS offering crisis intervention, emotional support, practical assistance and community referrals to victims of crime and tragedy throughout Halton Region

Crisis Intervention

• Unit is equipped to respond to crisis situations 24 hours a day, seven days a week, when requested by a police officer
• when called upon, volunteers respond where required and provide immediate assistance to serious incidents involving a broad spectrum of physical/psychological trauma, including:
  • sudden death
  • homicide and suicide
  • assault, including sexual assault
  • domestic violence
  • elder abuse
  • robberies
  • motor vehicle collisions

Victim Quick Response Program

• provides quick limited financial assistance to victims of homicide, attempted murder, serious physical assault, domestic violence, sexual assault, human trafficking, criminal harassment, child abuse and hate crime
• for more information, visit OAK0194

Mobile Tracking System

• a GPS tracking device that acts as a personal alarm for individuals identified as at risk of further violence
• places a priority on victims safety and promotes an improved response to victims

Project Lifesaver

• a program that combines radio technology with a coordinated rapid response to help police locate wandering or missing individuals
• for more information, visit OAK9152

Vulnerable Person Registry

• this service allows a family member and/or caregivers of vulnerable persons to submit critical information to Halton Regional Police Service that may be used during an emergency situation
• for more information, visit OAK0076

A Victim Services Unit office is located in each of the Service's four divisions:

• Halton Hills 10 and 11 Divisions
• Burlington 30 Division
• Milton 12 Division
• Oakville 20 Division

Child, Youth and Parenting

• supportive counselling for parents and families dealing with cultural and inter-generational conflict- culturally and linguistically responsive
• positive parenting strategies and helps families understand the range of supports available
• crisis intervention and risk assessment, system navigational support, linkages to resources for youth and families
• support in areas such as challenges or conflict over social norms, family violence/breakdown, mental health, developmental disability, dealing with anxiety and stress, identifying abusive behaviours and healthy versus unhealthy relationships, coping strategies for families dealing with separation, divorce, co-parenting or parenting in blended families

Community Mental Health Support

• Housing and Support in Peel (HASP) in partnership with Supportive Housing in Peel (SHIP) delivers housing support services to clients residing in SHIP units including case management, service coordination, and person-centred centered support planning
• advocates with landlords, hospitals, psychiatrists
• skills development to improve quality of life, resolve day to day conflicts, manage setbacks and increase independence and housing stability

Family Court Support Services

• support to victims of domestic violence navigating the family court system
• helps clients understand their rights and to make informed decisions on matters related to custody, child support, spousal support, and division of property and assets
• helps clients to understand and navigate court appearances and lawyer appointments; safety planning and risk assessments
• assistance documenting the history of abuse
• court accompaniment where appropriate

ACES Program for Women (Advocacy, Counselling, Empowerment & Safety)

• culturally sensitive counselling for women who are victims of domestic/family violence and abuse
• crisis intervention, counselling, risk assessment, safety planning, transitional support, educational workshops, assistance with legal issues and advocacy, and referrals to community resources
• women's groups to support health and wellness
• support groups for women and children who have witnessed partner abuse through the Helping End Abuse for Life (HEAL) network
• French service through partners OASIS or La Maison d'Hébergement (see separate listing)

Intersections: Support for 2SLGBTQ+ Newcomers

• drop-in, safe space, for settlement information with a 2SLGTBQ+ lens
• private, confidential, one-to-one settlement support
• peer mentoring
• referral to other services
• workshops and information sessions
• resource library, and social activities such as movies, art and crafts
• promotes welcoming communities through community presentations and information sessions

Services also offered at Safe Centre of Peel, 60 West Drive, Suite 110, Brampton

COVID19 Contact for information on in-person, phone, email and virtual services

Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education

Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services

• individual, family and group counselling, and mutual support groups
• service coordination and referral to treatment

Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups

• referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
• assistance with documation and completing applications

Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning

• homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
• workshops such as job interview skills, employment training, driver education, health and sexual health, education options
• parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
• assistance accessing free or affordable community programs

Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing

Public Education Program
Includes community consultation and public information, and international projects

Provides a comprehensive range of outpatient services to children, youth, adults, and seniors * services include psychiatric consultation and assessment, treatment, community outreach, day programming, bridging support, and community education workshops * referrals are screened and processed by one-Link


Outpatient services for adults:

• Community Support Team (provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community)
• Community Treatment Order (CTO) (allows individuals with severe and persistent mental illness to receive treatment, support and supervision in their own community)
• Concurrent Disorders Program (offers help to individuals who have a concurrent addiction and mental health issue)
• Community Outreach and Support Team (COAST) 1-877-825-9011
• Older Adult Mental Health Clinic (provides assessment, consultation, treatment and follow-up services to older persons with mental health issues, including behavioural and psychological complications associated with neurodegenerative diseases)
• Halton Geriatric Mental Health Outreach Program 905-681-8233
• Mental Health Day Program (six week intensive group program * focused on crisis management, symptom stabilization, education, group and individual counselling and the coordination of resources for follow-up after discharge)
• Medication Clinic (provides long-term medication management for adults diagnosed with serious and persistent psychiatric illnesses)
• Medication Review Clinic (provides short-term psychiatric assessment, treatment initiation and stabilization to individuals who are followed by family physicians in Halton)
• Outpatient Psychotherapy Services (individual and group therapy for individuals experiencing depression and anxiety disorders)
• Phoenix Program, Early Intervention Service for Psychosis (clinical partnership between Joseph Brant Hospital, Halton Healthcare, North Halton Mental Health Clinic, Halton ADAPT and the Schizophrenia Society of Ontario that provides comprehensive clinical services for individuals in their first episode of psychosis)

Outpatient services for children and adolescents

• Child and Adolescent Psychiatric Inpatient Service (CAPIS) Day Hospital (provides assessment, stabilization, and treatment for children and youth, up to the age of 17 years, experiencing acute mental health symptoms)
• Child and Adolescent Clinic (outpatient services offering specialized programming for transitional aged youth, attention deficit disorders, and anxiety)
• Eating Disorders Clinic (provides multidisciplinary consultations, assessment and short-term treatment to meet the needs of adults, children, youth and their family members)
• Navigator Service (provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services)
• Phoenix Program, Early Intervention Service for Psychosis 905-845-2571 ext 4800
• Recovery Through Education for Adolescents and Children in Halton (REACH) (provides intensive mental health treatment and education services in a local community high school to prevent hospitalization or to support students as they transition from the inpatient unit into a community setting)

Services and Programs:

• Child and Adolescent Services

COVID19

• continuing to operate during COVID
• comprehensive care that includes crisis support, health and forensic services
• follow up and counselling services will also continue to be provided

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Assessment and treatment for those who have been recently sexually assaulted, those who have been recently assaulted by a partner or children who have been abused

Chantel's Place

• one-to-one care in a safe, private, secure unit
• assessment, documentation of injuries
• treatment
• safety planning, emotional support
• information concerning medical, legal and counseling options
• follow-up medical care

Counselling

• free counselling for people who have been referred through the medical services
• counselling at Mississauga Hospital site

On-site early intervention and crisis intervention including needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+

Victim Quick Response Program+ (VQRP+)
Assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses

• additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility
• no direct reimbursement to victims for support listed above
• financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims

Provides telephone support and mobile intervention to persons who are in crisis and have a mental health concern

• mobile team of mental health professionals and specially trained, plain-clothed police officers may also visit to help those in crisis remain safe in their own environment and connect with ongoing care
• help is available Monday to Sunday, 24 hours a day
• not an emergency response unit
• if your situation is a life-threatening emergency, call 9-1-1
• COAST is provided through a partnership of the Canadian Mental Health Association, Halton Region Branch and the Halton Regional Police Service

COVID19 -- limited in-person services with limited hours at each location; also continuing to provide services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website


Support for Women and Families

• short term supportive counselling including parenting and family supportive counselling
• employment and career counselling
• support groups for women from various cultures
• resources and information for parents and families
• information workshops on health related topics, assertiveness, employment, life skills, stress management and parenting

Violence Prevention and Crisis Intervention

• crisis support and counselling for women and children who have experienced or are experiencing violence in the home
• legal and medical referrals
• accompaniment to legal, medical and social services resources
• information, public and community education on wife abuse
• support groups for women who are victims of spousal abuse

Anti-Human Trafficking of Vulnerable Women Healing Group -- support group for women who have experienced childhood and intimate partner abuse, women coming from war-torn countries or women suffering from trauma and illness as a result of abuse

Newcomer Assistance and Integration

• immigrant/newcomer settlement support and counselling
• information sessions for newcomers and community residents
• information and referral
• English language instruction for newcomers to Canada at various locations -- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry, childminding for children 6 months-5 years while parents attend class
• English as a Second Language (ESL) preschool program
• labour market information for newcomers * Library Settlement Partnership services (LSP)

Seniors' Services

• skills development; computer training, educational workshops, leadership training
• intergenerational groups
• social and recreational programs, fitness, tours, excursions
• advocacy on seniors issues

Youth Services

• services for all youth
• youth newcomer settlement support
• one-on-one counselling
• homework help, career-education networking, after-school programs, recreational activities, cooking club
• Youth Program for ages 16-26 years: leadership skills, English language skills, integration into the community
• volunteering opportunities and community service for high school graduation
• English Conversation Circles

Family Drop In -- for parents and children of all ages

Welcoming Communities, (Community Connections Mentorship Program)

• matches newcomers with Canadian volunteers who offer orientation to the local area and moral support in transition to Canada
• English conversation circles
• newcomers build leadership skills, newcomer family drop-in, social events such as movies, cooking club

Healthy Lifestyles and Well-Being

• health promotion workshops
• mental health challenges and coping strategy support
• stress management activities
• one-on-one support and referrals to health services
• fitness assessment, fitness activities, yoga
• blood pressure check in partnership with the local community health centre

Community Development

Participation on various coalitions, community networks and committees; volunteer opportunities

Crisis services for all people, all genders, who have experienced sexual violence, Human Trafficking and / or domestic violence. May include physical examination, treatment of injuries, medications to prevent sexually transmitted diseases, information on pregnancy, choice of completing the Sexual Assault Evidence Kit.

• Emotional support, trauma counselling, safety planning and follow-up care.

Individuals are seen in a private room by specially trained sexual assault / domestic violence nurses to ensure confidential and sensitive treatment. Police are not called unless the patient indicates this choice.

Note: Guelph General Hospital is the designated sexual assault centre for the region

On-site early intervention and crisis intervention, needs assessment, safety planning, referrals to community services, enhanced support for vulnerable victims, assistance with applications to VQRP+.

Victim Quick Response Program+ (VQRP+) -- assistance with emergency expenses related to the incident, including home safety, accommodation, meals, transportation, basic necessities, dependent care costs, counselling, traditional Indigenous health services, cellular phones, vision care, dental care, aids for victims with disabilities, interpretation services, crime scene cleanup, government/medical documents and funeral expenses. Additional assistance for victims of human trafficking includes storage locker, tattoo removal, and treatment at a recovery facility. No direct reimbursement to victims for support listed above. Financial support also available for victims who sustained serious physical injuries during a crime and for parents of child homicide victims and spouses of homicide victims.

Project Lifesaver: provides wrist transmitters to individuals who may wander due to cognitive impairment. Suitable for individuals living with Alzheimer's disease, autism, Down syndrome, acquired brain injury (VSW partners with Wellington County OPP and Guelph Police Service).

Spira Fire Victim Relief Fund: financial aid for those experiencing material loss due to a residential fire and are uninsured.

Short-term, inpatient program to assess and stabilize individuals exhibiting life-threatening and / or self-injurious behaviour related to psychiatric illness or disorders.

COVID19 -- essential services are being delivered online, via email, or over the phone where possible

• individual counselling by phone, video, or online
• youth, women's groups, and seniors' programs delivered online until further notice
• offices open Tuesday and Friday - call to schedule an appointment

Services include:

• individual and family counselling
• counselling and advocacy for abused women
• crisis intervention
• parenting support
• settlement services-immigration
• assistance with subsidized housing applications and Ontario Works
• information and referral
• programs for youth, young mothers, women, and seniors
• health and safety workshops
• annual Health Fair Event
• student placement and volunteer opportunities

Intake, assessment, referral, wait list registration and appointment booking for mental health, addictions, and crisis services. Service provided through the phone line and drop-in sites.

Service categories include:

• information, assessment and referral
• crisis assessment
• support coordination
• peer / self help
• short-term crisis support beds
• court support and diversion
• community counselling and treatment
• support within housing
• day / evening treatment
• residential treatment
• Assertive Community Treatment Team (ACTT)
• eating disorders
• early psychosis treatment and support services

COVID19 -- all offices are open for appointments; services are offered remotely over the phone, zoom, email

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Settlement Services

• orientation, information, assessment and referral
• supportive counselling for youth, families and women
• employment and educational counselling
• commissioner for taking affidavits
• sessions on housing, education, health care, social assistance, legal assistance, immigration, citizenship, professional licensing and job search

Crisis Counselling

• confidential short-term counselling for youth, adults or families experiencing a crisis situation related to adjusting to life in Canada, mental health, intimate partner violence, substance misuse, trauma, interpersonal problems, parenting or other situation

Community Connections Program

• group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
• trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development

Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto -- see separate entry

• full time classes
• childminding for children 19 months-5 years while parents attend classes

Multicultural Women's Wellness Program

• women experiencing mental health struggles and stresses can meet, socialize, share experiences, network, learn and stay active; offered in partnership with Canadian Mental Health Association

My Pathways to Employment

• five-week online course for Ontario Works recipients struggling to find jobs or facing multiple complex barriers to employment.
• after assessment, participants join a 80-hour pre-employment development workshop that includes career exploration and employment skills development
• after workshop, participants have post-hiring support for six months.

Transition to Employment for Newcomers

• for newcomers including internationally trained professionals and tradespeople
• individual coaching, linking to resources, and employment workshops

‍Women In Food and Customer Service

• helps women gain the knowledge and skills needed to get a job in the customer service/food service sectors, includes:
• customer service and food sector-based labor market trends
• food and customer service workplace environment; customer service essentials
• how to use a cash register; food handling certification
• understanding employer hiring and screening practices
• job maintenance

TRIEC Mentoring Partnership - see separate listing

Crisis Support Workers provide support and assistance to survivors of human trafficking. Services include:

• crisis intervention
• crisis housing
• basic needs
• emotional support
• advocacy & accompaniment
• safety planning and/or risk assessment
• supportive counselling
• practical assistance for transportation & service accessibility
• system navigation and housing supports
• life skills and mentorship

Provides immediate crisis response services and counselling to children, youth and their families who are feeling suicidal, hopeless, unable to deal with things, frightened, alone, overwhelmed and out of control. Services include:

• Talk-In Clinic - walk in counselling for immediate problem solving, therapeutic conversations, information and support Talk-in Clinic: Wed 1 pm-7 pm
• crisis intervention and support
• individual and family counselling
• education and support groups
• sexual abuse treatment
• links to other DCAFS services and referrals to community services
• after hours, in-home and office appointments can be arranged

For all programs contact office or visit website.

Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.