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Primary health care, mental health care and community capacity building health promotion

• aims to improve health among its members and favours autonomy and responsibility of individuals
• primarily for the Francophone community

Community Health Program

• improves health among members in the community

Mental Health Program

• supports services, evaluation, orientation, and individual, family and group therapy for people suffering from all kinds of problems
• offers help in difficult times and with family problems

Nutrition Program

• individual and group consultations with a registered Dietitian for all ages

Physical Health Program

• consultation with medical and nursing staff
• complete medical examinations with follow-up appointments
• doctor's evaluation, laboratory services, annual exams for babies, children and adults
• screening, hospital visits, possible home visits

The Ontario Seniors' Dental Program (ODSP) provides

• free dental services to seniors 65 years of age and older who meet income eligibility criteria and are not covered by private insurance or other government programs

Dental services covered under this program include:

• examinations/screenings
• preventive services (e.g. cleanings)
• repair services for broken teeth and cavities
• x-rays
• oral surgery services to remove teeth or abnormal tissue
• anesthesia
• endodontic treatments (root canals) to treat infection and pain
• periodontal treatments to treat gum conditions and diseases

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Primary health care, mental health care and community capacity building health promotion

• aims to improve health among its members and favours autonomy and responsibility of individuals
• for the francophone commmunity

Community Health Program

• improve health among members in the community

Mental Health Program

• supports services, evaluation, orientation, and individual, family and group therapy for people suffering from all kinds of problems
• offers help in difficult times and with family problems

Physical Health Program

• consultation with medical, nursing and nutritional staff
• complete medical examinations with follow-up appointments
• doctor's evaluation, laboratory services, annual exams for babies, children and adults
• evaluation of eating and lifestyle habits
• screening, hospital visits, possible home visits

Primary health care, mental health care and community capacity building health promotion

• aims to improve health among its members and favours autonomy and responsibility of individuals
• primarily for the Francophone community

Community Health Program

• improves health among members in the community

Mental Health Program

• supports services, evaluation, orientation, and individual, family and group therapy for people suffering from all kinds of problems
• offers help in difficult times and with family problems

Physical Health Program

• consultation with medical, nursing and nutritional staff
• complete medical examinations with follow-up appointments
• doctor's evaluation, laboratory services, annual exams for babies, children and adults
• evaluation of eating and lifestyle habits
• screening, hospital visits, possible home visits

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Primary health care, mental health care and community capacity building health promotion

• aims to improve health among its members and favours autonomy and responsibility of individuals
• primarily for the Francophone community

Community Health Program:

• improves health among members in the community

Mental Health Program:

• supports services, evaluation, orientation, and individual, family and group therapy
• offers help in difficult times and with family problems

Physical Health Program:

• consultation with medical, nursing and nutritional staff
• complete medical examinations with follow-up appointments
• doctor's evaluation

Primary health care, mental health care and community capacity building health promotion

• aims to improve health among its members and favours autonomy and responsibility of individuals
• primarily for the Francophone community

Community Health Program:

• improves health among members in the community

Mental Health Program:

• supports services, evaluation, orientation, and individual, family and group therapy
• offers help in difficult times and with family problems

Physical Health Program:

• consultation with medical, nursing and nutritional staff
• complete medical examinations with follow-up appointments
• doctor's evaluation, laboratory services

Primary health care, mental health care and community capacity building health promotion for the community

• provides a complete suite of health care services with aims to improve the health outcomes of its clients and favours autonomy and responsibility of individuals

Community Health Program:

• improves health among members in the community by developing and supporting local community-lead initiatives that provide opportunities for healthy lifestyles
• Monthly Green food box

Mental health Program:

• team composed of psychotherapists and a psychologist
• evaluation, orientation, support services in the form of individual therapy and group therapy for individuals, couples, and families living with all kinds of mental health challenges

Physical Health Program:

• team composed of doctor, nurse practitioners, dietitians, and registered nurses
• consultation with medical, nursing and nutritional staff
• low back pain project
• complete medical examinations with follow-up appointments
• doctor's evaluation, electrocardiograms, expert laboratory services
• annual exams for babies, children and adults
• evaluation of eating and lifestyle habits, individual support, and group sessions supporting individuals seeking to change eating and lifestyle habits
• screening, hospital visits, possible home visits
• Diabetes Education Program
• lung health program
• cardiac rehabilitation program

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Supports children, youth and some adults with physical, developmental and behavioural needs

• offer many services and programs that span inpatient and outpatient care.

Services include referral to:

• audiology, auditory-verbal therapy and cochlear implant
• children's treatment centre services
• chronic pain
• complex care
• child life
• navigator program
• neonatal follow-up clinic
• Nunavut program
• occupational therapy
• physiotherapy
• rehabilitation
• speech-language pathology

Assistance in locating a dentist

• handles and mediates patient complaints and referrals
• maintains lists of the following: dentists taking new patients throughout the city, who may make house calls, available to treat children, who accept patients on social assistance programs

COVID-19 (8 June 2021) VAC offices and Service Canada centres are not open to the public due to the outbreak of coronavirus (COVID-19). You can continue to connect with us through My VAC Account secure messaging or by calling 1-866-522-2122 or VAC Assistance Service 1-800-567-5803.

Visit their website for more details.

Counsels and advises Veterans and their dependents concerning entitlement under Veteran's Legislation

• accepts and initiates applications for Veterans' benefits including health care applications, Service Benevolent Funds and trust funds
• provides information and referral services to social welfare and health agencies
• assessment of Veterans with physical or mental disabilities and placement in an appropriate treatment centre: Perley and Rideau Veterans' Health Centre at 613-526-7170
• may provide financial assistance to veterans where services are not otherwise covered
• VAC Assistance Service: short term counselling and/or crisis intervention

Click here for the Benefits Payment Calendar

Professional medical experts providing independent medical examinations for benefit/disability determinations and treatment plan reviews

Medical specialists

• cardiologist
• dental surgeon
• dentist
• ENT surgeon (otolaryngologist)
• general surgeon
• general practitioner
• neurologist
• neurosurgeon
• occupational health and rehabilitation specialist
• oncologist
• opthalmic surgeon
• orthopaedic surgeon
• plastic and general reconstruction surgeon
• psychiatrist
• rehabilitation physician (physiatrist)

Canada's national professional association for physiotherapists

• provides leadership and direction to the physiotherapy profession
• fosters excellence in practice, education and research
• promotes high standards of health in Canada

Group of consumers advocating for increased access to midwifery care

• information sessions for the public
• a map and list of midwives in the Ottawa area can be found on the website

Mobile dental hygiene care, offering service in the home and at care facilities

• oral exams and cancer screenings
• temporary filling placements
• teeth cleaning and polishing
• therapeutic fluoride application
• referrals to a mobile dentist and/or denturist

Mobile dental hygienist

Services include:

• dental hygiene exam
• scale
• polish to remove stains
• fluoride to prevent decay and minimize sensitivity
• oral cancer screening
• Interim Stablization Therapy (IST): a temporary filling which releases fluoride to remineralize the cavity and free a client from pain
• referral and transportation to and from local partnering dentists as necessary
• assessment of cognitive/physical abilities and make recommendations to clients and caregivers to help improve oral health

One of 14 networks established by the province, the role of the Home and Community Care Support Services South-East is to plan, integrate and fund local health care, as well as deliver and coordinate high-quality home and community care services.

Connects individuals to community health care services:

• information and referral for health services at www.southeasthealthline.ca or by telephone
• coordinates professional home health services and personal care support
• when needed, will connect individuals with organizations to better meet their needs
• if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care
• access point to Long-term Care Home admission
• Care Connectors help people without family physicians obtain a family health care provider

Provides nutrition presentations to groups, resources and programs

• promotes healthy bodies, healthy minds
• prevention of chronic diseases, infant and child feeding
• provides consultation on nutrition policy development
• promote Canada's Food Guide
• offers free resources
• publishes a directory of registered dietitians in the region
• representation on Food Matters Coalition and foodcoreLGL
• assist with development of community gardens

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

One of 14 networks established by the province, the role of the Home and Community Care Support Services South-East is to plan, integrate and fund local health care, as well as deliver and coordinate high-quality home and community care services.

Connects individuals to community health care services:

• information and referral for health services at www.southeasthealthline.ca or by telephone
• coordinates professional home health services and personal care support
• when needed, will connect individuals with organizations to better meet their needs
• if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care
• access point to Long-term Care Home admission
• Care Connectors help people without family physicians obtain a family health care provider

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs