Searching for Hospital Emergency / Urgent Care

Dental program financed by the government

• provides free preventive, routine, and emergency dental services for youth from low-income families

The program includes regular visits to a licensed dental provider and covers the costs of treatment including:

• check-ups
• cleaning
• fillings
• x-rays
• scaling
• urgent or emergency dental care

Emergency health care services

COVID-19 (30 April 2020) Operates as usual with additional pre-screening

Walk-in family health centre

• minor emergencies health services
• driver's medical exams
• general practitioners

COVID-19 (20 April 2020) Emergency services remain in operation. Access into the hospital will be the Emergency Department entrance. All patients and visitors will be screened by a staff member at the entrance before being permitted to enter the hospital. Patients in the ER may have one visitor with them if deemed appropriate by the charge RN. This would include pediatric patients or those who may need assistance providing clinicians with relevant medical histories. All visitors to ER will still require pre-screening prior to entry.

For more detailed information, visit their website.


Emergency room care

• doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illnesses

COVID-19 (29 April 2020) Special precautions in place. For more detailed information please visit their website.

Emergency room care

COVID-19 (28 Jun 2021) Surgery has re-started at WDMH. Patients who are affected will be contacted. Outpatient clinics and diagnostic testing continue.

The Emergency Department is open and ready to care for patients with serious health concerns.

For more detailed information please visit their website.

General acute care hospital

• emergency
• childbirth centre
• diagnostic imaging including digital mammography and CT(Computerized Tomography) scans
• inpatient medical and surgical services
• day surgery services
• outpatient clinics

Hub site for cancer care, dialysis and cataract surgery and offer specialty clinics with visiting specialists from Ottawa hospitals

Leads the Centre of Excellence for Rural Health and Education, a collaborative that brings together the hospital, local physicians, long-term care, and health and community services

Ground ambulance services

• 9-1-1 and emergency measures
• oversees seven ambulance stations and 119 employees

Other stations located in:

• Alfred
• Casselman
• Embrun
• Hawkesbury
• Rockland
• Vankleek Hill
• St-Isidore
• Bourget

Emergency department

Financial assistance and employment supports including training and skills development, academic upgrading and work placements

Financial Assistance

• monthly allowance based on family size, housing costs and income
• monthly drug benefit card

Employment and Participation benefits

• covers costs related to starting a job or work placement
• Families with Children -- child care start-up costs
• Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance

• clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation

• volunteer placements
• Job Search Programs -- based on individual's skills, experience and circumstances
• Employment Placement -- job matching service
• Basic Education -- basic adult upgrading
• high school upgrading
• literacy and basic skills
• Job Skills Training -- development of skills for specific jobs
• on-the-job training
• Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP)

• helps young parents finish high school, improve parenting skills, locate and maintain employment

Interactive Voice Response (IVR) 1-800-808-2268

• automated information and payment details, payment history, file status
• information and announcements about Ontario Works
• service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867

• to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

COVID-19 (April 24, 2020): Municipal offices are closed to the public until further notice, clients for Community and Social Service (CSS) are asked to email or telephone their caseworker

Satellite office for Social Housing and Ontario Works

• financial assistance and employment supports including training and skills development, academic upgrading and work placements

Rent-geared to income housing registry-- applications for subsidized housing

Rent supplement program-- additional rent-geared to income units through private landlords

Investent in Affordable Housing for Ontario (IAH)-- programs: Housing Allowance, Ontario Renovates, Homeownership

Financial Assistance -- Monthly allowance based on family size, housing costs and income * monthly drug benefit card

Employment and Participation benefits -- covers costs related to starting a job or work placement

• Families with Children -- child care start-up costs
• Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance -- clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation -- volunteer placements

• Job Search Programs -- based on individual's skills, experience and circumstances
• Employment Placement -- job matching service
• Basic Education -- basic adult upgrading
• high school upgrading
• literacy and basic skills
• Job Skills Training -- development of skills for specific jobs
• on-the-job training
• Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status

• information and announcements about Ontario Works
• service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Emergency room care

Hospital

• 24-hour emergency
• diagnostics
• out-patient care/clinics
• 18 in-patient beds (acute and chronic care)
• four interim long-term care beds
• eight convalescent care beds
• 10 surgical beds
• orthopedic, endoscopic and general surgery
• health education and wellness

Walk-in medical clinic

• full spectrum of medical and minor surgical care
• staffed with emergency physicians and registered nurses
• on-site laboratory, x-ray and ultrasound services for full diagnostic
• on-site pharmacy facility
• treats undisplaced fractures and lacerations
• removal of foreign bodies and other procedures
• persons with critical issues are stabilized and transferred to a local hospital
• does not accept ambulances

Regular and emergency dental care

• limited emergency dental care and denture benefits may be available to adults and seniors with low income

Paramedics

• deliver medical treatment for life-threatening medical emergencies including heart attacks, strokes, respiratory and traumatic injuries
• a list of locations for the Paramedic Public Access Defibrillator Program can be found online

Acute-care hospital

Regional referral centre for:

• The Ottawa Hospital Cancer Centre
• The Ottawa Hospital Rehabilitation Centre
• high-risk pregnancies
• hemophilia (Ottawa Regional Adult Bleeding Disorders Program)
• acquired immunodeficiency syndrome (AIDS) (physician referral needed)
• patients drug information (TOH's Drug Information Centre)
• Centre for the Treatment of Eating Disorders (physician referral needed)
• hyperbaric medicine (physician referral needed)

Special concentrations include:

• emergency department
• bone marrow transplant
• thoracic surgery
• ophthalmology (University of Ottawa Eye Institute) (physician/optometrist referral needed)
• pain management (physician referral needed)
• emergency mental health services
• total joint replacement (physician referral needed)
• nephrology (physician referral needed)
• cystic fibrosis (physician referral needed)
• respiratory rehabilitation services (physician referral needed)
• tropical medicine and international health (physician referral needed for tropical disease and post-travel consultations)
• Ottawa Blood Disease Centre

Emergency room care

• doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illness to patients who are unable to wait to be seen by their family physician

Provides specialized dental services to children and youth presenting with conditions requiring treatments in a hospital setting

• offered in both the outpatient clinic and the operating room.

Emergency dental services

• provides emergency care for patients whose dentist is unavailable or for those who do not have a regular dentist
• a different dentist is on call each day
• callers will be given the phone number of the dentist on call that day and must call the office directly to book an appointment

Emergency room care

• doctors, nurses, and other health professionals assess and treat life-threatening injuries or severe illnesses

Academic hospital affiliated with University of Ottawa

• delivers short-term primary and secondary health care in French and English
• offers numerous services in its various departments and units
• emergency
• endoscopy
• family birthing Centre
• geriatric-in patient
• intensive care
• medical imaging
• medical units
• mental health
• palliative care
• pneumology
• pulmonary function laboratory
• surgery
• telemedicine
• therapeutic

Medical care team focused on family and community health

• family Practice
• walk-ins
• acute episodic urgent care
• gynecology & obstetrics
• pediatrics
• internal medicine