Searching for Transportation For People With Disabilities

Non-emergency transportation to local and long-distance medical appointments

Volunteer drivers

COVID-19 (15 Mar 2021) Operating Mon-Fri 8:30 am-5 pm with reduced staff and service by phone and email. This information is regularly updated on their Facebook page.

Income Supports: Provides financial assistance and other benefits to eligible people with disabilities and their families

Supports and benefits available:

• accommodation
• basic living expenses
• prescription drugs
• basic dental care

Other supports and benefits may be available such as:

• eyeglasses
• hearing aids
• special diet allowance
• diabetic supplies
• ostomy supplies
• Extended Health Benefits
• surgical supplies
• emergency home repairs
• transportation needed to attend medical appointments
• guide dog allowance
• Upfront Child Care Benefit
• wheelchair/mobility device repairs and batteries

Employment Supports: (including job development and job retention supports)

• available to persons with disabilities who may or may not be receiving Income support, and require goods and services that will allow them to pursue their competitive employment or self employment goals
• employment can be part-time, full-time, or temporary
• students with disabilities who are seeking part-time employment while in school may also be eligible

Accessible transit service

• drivers provide assistance, from the accessible door of their location to the accessible door of their destination, to passengers in wheelchairs
• ambulatory passengers will receive walking assistance

Non-emergency transportation to local and long-distance medical appointments

Volunteer drivers

Non-emergency transportation to local and long-distance medical appointments

Escorted transportation can also be arranged for people who require accompaniment for safety reasons

Volunteer drivers

Non-emergency transportation to local and long-distance medical appointments

Volunteer drivers

Non-emergency transportation

• local and long-distance
• to and from Day Programs, medical appointments, regular activities such as grocery shopping and banking
• wheelchair-equipped van available by request (includes walk up or mechanic rear lift)
• volunteer drivers

Non-emergency transportation to local and long-distance medical appointments * volunteer drivers

COVID-19 (23 Mar 2020): Due to COVID19, transportation services will be limited to dialysis clients only until further notice.

Non-emergency transportation:

• to medical appointments, shopping trips, and social outings within the Municipality of South Dundas
• volunteer drivers using private vehicles or the agency owned van

Non-emergency transportation to local and long-distance medical appointments

Volunteer drivers

COVID-19 (March 25, 2020): Only medical transportation is available until further notice

Non-emergency transportation to medical appointments, shopping

• volunteer drivers

Enabling seniors and adults with disabilities to remain independent and safe in their own homes

• other site in Manotick

Program includes:

• Meals on Wheels (fresh and frozen entrees)
• diners programs
• transportation to medical appointments
• weekly grocery delivery
• friendly visiting
• weekday daily telephone calls (telephone assurance program)
• foot care clinics
• respite
• caregiver support groups
• social recreational activities (fitness/crafts/information sessions)
• adult day program
• information and referral

COVID-19 (March 25, 2020): Only medical transportation is available until further notice

Non-emergency transportation to medical appointments, shopping

• volunteer drivers

COVID-19 (March 25, 2020): Only medical transportation is available until further notice

Non-emergency transportation to medical appointments, shopping

• volunteer drivers

Intermunicipal on-demand transportation service:

• two accessible buses
• Bus routes are set up according to transportation requests
• On-demand transportation is available from Monday to Saturday from 6 a.m. to 9 p.m
• Consult the Blaise Transit How-To Guide for information on how to make your reservation directly online at http://en.prescott-russell.on.ca/services/pr_transpo from your cell phone, your tablet; or your computer
• You can also call us at 613-675-4382 or 1-844-957-0533, during regular business hours, Monday to Friday from 8 a.m. to 3:30 p.m.

Service of adapted vehicles, providing equivalent of taxi service for residents, for individuals who cannot use conventional vehicles

• adapted for wheelchairs, walkers or for individuals with other physical limitations requiring assisted transport
• attendants can travel with client
• one accessible vehicle available

Transportation program

• volunteer based
• local and long distance travel

COVID-19 (31 Mar 2020): EORC continues to offer transportation services through COVID19.

Transportation to essential services

• priority given to transportation to medical appointments

Community support program

• Meals on Wheels (fresh and frozen entrees)
• diners programs
• weekly grocery delivery
• respite
• caregiver support and training
• social/recreational activities (fitness/crafts/information sessions)
• adult day programs
• information and referral

COVID-19 (8 Nov 2021): the office located at 925 Belfast Rd is closed to the public until further notice

Shared-ride, book-in-advance, door-to-door public transit service

• available for casual as well as regular (ongoing for at least one month) bookings
• customers are helped in and out of vehicles and service is provided from one accessible building entrance door to another - this means that drivers will help a person using a wheelchair up or down one step only

Support Persons: customers must provide a letter from their doctor to Para Transpo Administration, the letter must indicate whether they require a support person occasionally, or all the time

• the Province of Ontario put out an updated list of health care professionals who can authorize a Support Person in a document
• Para Transpo uses this list which is also accessible on the website
• if required for all trips, the customer's registration file will be updated to indicate that a support person is required for all Para Transpo trips
• for safety reasons, persons who require a support person will only receive service when they are accompanied by a support person
• customers must be six years or older
• the support person traveling with the customer will travel free

Companions: customers travelling with a companion should indicate that they are doing so, and tell the booking agent when they are making the trip reservation

• only one companion is allowed, and that person will be charged the regular fare

Community Pass: available to Ottawa residents who receive benefits under the Ontario Disability Support Program (ODSP)

EquiPass: reduced monthly pass or per-ride fare for persons who are below the low-income threshold

• the EquiPass monthly pass is about half the cost of an Adult pass ($58.25 per month in 2018)
• the EquiPass single-ride fare is half the cost of a regular fare ($1.75 per ride in 2018)
• only available on Presto or ParaPay
• the Presto card is free for people who qualify for this program

ParaPay: new card-free system that lets customers pre-pay their Para Transpo fares

• activate the account, load money or a monthly pass, then book trips and ride with Para Transpo
• ParaPay cannot be used to pay for trips on OC Transpo buses or the O-Train
• for more information call 613-741-4390

Taxi Coupon Program: allows Para Transpo customers to take discounted taxi service as an alternative to Para Transpo

• you can book your trip - at your convenience, with participating Ottawa taxi companies and save 40% off the regular fare
• if you have any questions or comments about the Taxi Coupon Program, please give us a call at 613-842-3670 / TTY 613-741-5280

My Para Transpo: a new online application that allows customers to

• book a next-day trip
• cancel a booked trip
• track the location of a vehicle for an imminent trip
• manage their customer profile information

Non-emergency transportation to local medical appointments

• volunteer drivers
• rides are scheduled in advance and must be booked with at least 10 days notice

Chauffeur services

• drives clients home in the client's vehicle
• not a taxi service
• driving services after any medical appointment or types of surgery or procedures that require anesthetics, or after special events like weddings or celebrations
• creative driving services, including errands

Taxi company

• drivers trained in transportation for people with disabilities
• specialty vehicles available, including accessible vans

Door-to-door accessible transportation service

• drivers will offer assistance to riders to enter and exit the vehicle
• service animals welcome in the vehicle
• all vehicles should be able to accommodate an assistive device, such as a folding wheelchair or scooter

Carefor Ottawa does not have a transportation program - a Transportation Specialist works with other Ottawa CSS agencies to coordinate drives.

Transportation services for older adults and people with disabilities living in the Champlain District.

Provided by a collaborative of 26 Community Support Service (CSS) organizations, divided into four catchment areas

Help with transportation to, from:

• medical appointments
• discharge from hospital
• day programs
• occupational therapy (OT) assessment
• daily living activities such as work, grocery shopping, banking, Diner's club, pharmacy, etc.

Centers need between one to seven days notice for transportation