Searching for Assistive Devices

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Community physiotherapy clinic:

• Physiotherapy
• Virtual Care
• Acupuncture
• Compression Garments
• Custom Bracing
• Hand Therapy
• Naturopathic Care
• Neurological Rehabilitation
• Orthotics
• Children's Physiotheraphy
• Sports Injury Rehabilitation
• TMJ/TMD
• Mechanical traction

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Enabling seniors and adults with disabilities to remain independent and safe in their own homes

• other site in Manotick

Program includes:

• Meals on Wheels (fresh and frozen entrees)
• diners programs
• transportation to medical appointments
• weekly grocery delivery
• friendly visiting
• weekday daily telephone calls (telephone assurance program)
• foot care clinics
• respite
• caregiver support groups
• social recreational activities (fitness/crafts/information sessions)
• adult day program
• information and referral

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Financial assistance and employment supports including training and skills development, academic upgrading and work placements

Financial Assistance

• monthly allowance based on family size, housing costs and income
• monthly drug benefit card

Employment and Participation benefits

• covers costs related to starting a job or work placement
• Families with Children -- child care start-up costs
• Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance

• clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation

• volunteer placements
• Job Search Programs -- based on individual's skills, experience and circumstances
• Employment Placement -- job matching service
• Basic Education -- basic adult upgrading
• high school upgrading
• literacy and basic skills
• Job Skills Training -- development of skills for specific jobs
• on-the-job training
• Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP)

• helps young parents finish high school, improve parenting skills, locate and maintain employment

Interactive Voice Response (IVR) 1-800-808-2268

• automated information and payment details, payment history, file status
• information and announcements about Ontario Works
• service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867

• to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

COVID-19 (April 24, 2020): Municipal offices are closed to the public until further notice, clients for Community and Social Service (CSS) are asked to email or telephone their caseworker

Satellite office for Social Housing and Ontario Works

• financial assistance and employment supports including training and skills development, academic upgrading and work placements

Rent-geared to income housing registry-- applications for subsidized housing

Rent supplement program-- additional rent-geared to income units through private landlords

Investent in Affordable Housing for Ontario (IAH)-- programs: Housing Allowance, Ontario Renovates, Homeownership

Financial Assistance -- Monthly allowance based on family size, housing costs and income * monthly drug benefit card

Employment and Participation benefits -- covers costs related to starting a job or work placement

• Families with Children -- child care start-up costs
• Health-Related Benefits -- may include emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials

Employment Assistance -- clients 18-65 years who are not caring for pre-school age children or who do not have a serious disability or illness must participate in employment assistance activities

Community Participation -- volunteer placements

• Job Search Programs -- based on individual's skills, experience and circumstances
• Employment Placement -- job matching service
• Basic Education -- basic adult upgrading
• high school upgrading
• literacy and basic skills
• Job Skills Training -- development of skills for specific jobs
• on-the-job training
• Supports to Self-Employment -- referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status

• information and announcements about Ontario Works
• service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Professional physiotherapy centre

• active release technique
• acupuncture
• aquatherapy
• Assisstive Devices Program assessment
• athletic therapy
• Bell's palsy
• blocked milk ducts
• chiropractor
• chronic pain
• concussion rehab
• craniosacral therapy
• custom bracing
• custom orthotics
• ergonomic assessments
• female urinary incontinence
• functional capacity evaluations
• gait analysis
• geriatrics
• Graston technique
• home visits
• intramuscular stimulation
• kinesiology
• lymphedema treatment
• lymphatic drainage
• manual and manipulative therapists
• myofascial release
• neurological rehab
• osteopathy
• physiotherapy
• registered dietitian
• registered massage therapists
• rehab/kinesiology
• rheumatology
• shockwave therapy
• sport physiotherapy
• Temporo-Mandibular Joint dysfuntion
• vestibular rehabilitation

Community support program

• Meals on Wheels (fresh and frozen entrees)
• diners programs
• weekly grocery delivery
• respite
• caregiver support and training
• social/recreational activities (fitness/crafts/information sessions)
• adult day programs
• information and referral

COVID-19 (6 Jun 2022): All four Employment and Social Services office hours to the public are Mon-Fri 8:30 am-4:30 pm. Staff will continue to provide telephone or email support from Mon-Fri 8:30 am-4:30 pm.

Helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs

May help to pay for/provide:

• urgent dental care, including dentures
• eye exams and glasses
• Assistive Devices Program (ADP) 25% consumer contribution
• bathroom aids
• surgical and diabetic supplies
• cremations and burials
• beds, cribs, high chairs

Financial assistance and support for cancer patients and their families

• for those who have long wait periods or don't have funds to cover costs
• limited

Expenses such as:

• personal care
• hair pieces
• breast prosthesis
• home making services
• transportation to the local Regional Cancer Clinic
• accommodation for those traveling out of town for treatment

Community-based private practice offering services in:

Audiology:

• hearing assessments
• assessment of auditory processing disorders (APD)
• hearing aids
• assistive listening devices

Occupational Therapy:

• physical, cognitive and functional assessments and interventions
• home safety and equipment recommendations
• (ADP) Assistive Devices Program authorizer for mobility devices

Physiotherapy:

• standardized evaluations and assessments
• functional interventions
• mainly for clients with neurological conditions

Speech Language Pathology:

• assessment and intervention in areas of speech, language, fluency/stuttering (see separate record for Stuttering Treatment Clinic), voice, cognitive communication, swallowing

COVID-19 (6 Jun 2022): All four Employment and Social Services office hours to the public are Mon-Fri 8:30 am-4:30 pm. Staff will continue to provide telephone or email support from Mon-Fri 8:30 am-4:30 pm.

Helps Ottawa residents who cannot afford to pay for items or services needed to maintain their housing and for health items that are not available through other programs

May help to pay for/provide:

• urgent dental care, including dentures
• eye exams and glasses
• Assistive Devices Program (ADP) 25% consumer contribution
• bathroom aids
• surgical and diabetic supplies
• cremations and burials
• beds, cribs, high chairs

Occupational therapist assesses motorized-vehicle operation ability and safety and determines if clients have the potential to improve from driver training

• assists clients with adaptive driving equipment prescriptions and altered driving techniques

Helps families who may not have the financial means to cover all of the expenses relating to their child's medical care.

Expenses can include:

• travel
• lodging
• specialized treatment
• equipment that are not covered partially covered, by other sources

Access to health care support at home, at school or in the community. Coordinates admissions into long-term care homes (including short-stay and respite care beds) and into complex continuing care (chronic care)

Coordinates in-home services:

• nursing
• personal support
• physiotherapy
• occupational therapy
• speech language therapy
• social work
• nutritional counselling
• medical supplies and equipment

Coordinates in-school services:

• health care services
• placement into long-term care homes
• information and referral

Specialized programs geared to specific health needs:

• acquired brain injury
• convalescent care
• family services
• school health support
• mental health
• palliative care
• respite care

Information and referral regarding retirement homes, community support services and programs

Assesses and treats patients who present with cleft lip/palate, craniofacial and speech and language resonance issues.

Designated regional Centre for the Ontario Cleft lip and/or palate dental program providing financial assistance for the specialized dental needs of affected individuals requiring integrated care due to complex dental/facial anomaly.

Work with the children or youth and their family to provide comfortable, functional seating and mobility equipment that meets their needs.

Nationwide, community and clinic based vision rehabilitation services

• research, public education and vision health

Low Vision Services:

• functional assessment of visual abilities
• information and training in the use of low vision devices
• education and instruction on how to maximize residual vision

Independent Living Skills:

• skills for daily living with an emphasis on maintaining independence, through self-care and communication skills
• teach large print, braille

Children and Youth Services:

• comprehensive program of direct services
• information resources
• parent/peer support
• Blind-Low Vision Early Intervention Program
• advocacy training for children with vision loss and their families, from birth to school age and beyond

Orientation and Mobility Skills

• aid in using mobility tools, riding public transit, navigating new environments, finding and crossing intersections

Assistive Technology Services

• assessment and recommendations
• aid in obtaining, using smart phones, tablets, computers, specialty apps, voiceover, large print, Zoom text, JAWS
• finding and applying for financial supports through Ontario Assistive Device Program

Library Services

• refer and assist with CELA with thousands of titles in Braille, print-Braille, talking books, newspaper and magazines

Delivers incontinence products to clients in retirement, and assisted living homes

Grant Assistance Program (G.A.P.):

• provides financial help to individuals of all ages with physical disabilities who require special needs equipment to maintain or improve their quality of life
• supported primarily through donations and specific fundraising activities

STRIDE Wheelchairs Plus Recycling Depot:

• accepts donations of used medical/health equipment and if requested issues tax receipts, for the fair market value of the item
• equipment is thoroughly cleaned, repaired, and made available for purchase or payment-to-purchase plan basis (some restrictions may apply) at affordable prices to individuals referred
• input from the client's occupational therapist is required so that equipment ordered meets the individual's requirements
• see website for details on what can be donated and how to make a donation