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Access to a wide range of Ontario government services and information

• staff assistance, information and referral
• computer access available

Driver and Vehicle:

• accessible parking permits
• copies of records
• drivers' licences
• enhanced drivers licences
• motorized snow vehicle permits
• off-road vehicle permits
• product sales
• vehicle permits and plates

Employment: filing of claims under Employment Standards Act, and Employment Protection for Foreign Nationals Act

Fish and Wildlife:

• fishing licences
• hunting licences
• outdoors cards

Forms, Publications, and Official Documents: request commissioner of oaths service

Health:

• Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address
• Healthy Smiles Ontario
• organ and tissue donor registration

Housing and Property: Landlord and Tenant Board application filing

Photo Identification: Ontario Photo Card provision, renewal or replacement

Taxes: tax return or payment information on the beer tax, corporations tax insurance premium, corporations tax payment-in-lieu, debt retirement charge, employer health tax, estate administration tax, fuel tax, gasoline tax, international fuel tax agreement, land transfer tax, mining tax, retail sales tax, retail sales tax insurance premium, tobacco tax, wine tax

Common space for Indigenous students to relax, study, and interact

• support and assistance with application and transition processes
• funding and bursary applications
• referrals to College services and information on community resources
• computers
• craft sessions and other cultural activities

Public library

• wide variety of print, digital, and audiovisual materials in English and French
• public computer workstations with Internet access
• wireless Internet access
• programs for all ages
• teen-friendly space
• program rooms available to the public for a fee

Public library

• loans of books, DVDs, and periodicals
• internet access
• photocopies
• faxing and laminating

Public library

• offers loans of books, CDs, DVDs, audiobooks, videos and periodicals
• internet access
• photocopies, scanning and faxing
• museum passes
• basic computer training

Public library

• public Internet access

Public library

• loans of books, DVDs, and periodicals
• internet access
• photocopies, faxing and laminating

NOTE (October 14, 2021): Due to ongoing renovations, the library will be closed to the public until further notice. There will be no curbside service available at this time.

Public library

• collection of 17,000 items

Services

• eight public computers
• internet and Wi-Fi available
• adult, junior, juvenile and young adult collections
• large print books, audiobooks, DVD and CD collections
• genealogy
• quiet work areas
• two specially designed areas for children
• drop chute beside front door
• Story Time
• various clubs: book, astronomy, knitting, genealogy
• after school programs for kids
• Senior Computer Help Hub: training on smart devices, tablets etc.

Free museum passes for:

• Canada Science and Technology Museum
• Canadian Museum of Civilization
• Canadian War Museum
• Canadian Museum of Nature
• National Gallery of Canada
• Ontario Parks Pass

Public library

• public Internet access

Public library that offers:

• books, DVD's and periodical literature for all ages, mainly for recreational reading
• offers free internet access

Public library

• books (including large type), magazines, government publications, CDs, recorded books, DVDs, videos, e-books
• homebound service on the first and third Wed of the month for people unable to travel to the library due to age, illness, or disability

Public library that offers:

• books, DVD's and periodical literature for all ages, mainly for recreational reading
• offers free internet access

Public library

Public library network of two branches serving North Grenville

• extensive collections of approximately 38,000 books (English and French)
• magazines
• DVDs
• books on CD
• e-books and e-audio
• databases
• children, teen, adult programming
• accessible workstations
• 19 public computers with free Wi-Fi
• two bilingual literacy stations for children

COVID-19 (7 September 2021) Open by appointment * Food Bank operates by leaving name and phone number when calling the Food Bank Coordinator at 613-830-4347 ext 158. * For access to the other modified services, programs and contacts call 613-830-4347 or visit the website for details. Christmas program is offered for 2021 (see separate record).

Community resource centre

• information and referral
• advocacy
• crisis intervention
• individual and family counselling
• child & youth programs
• support groups
• parenting skills
• community development
• school supplies program (see separate record for details)
• type 2 diabetes program
• speech therapy for young children
• volunteer coordination
• food bank
• action housing
• Counselling Family Services Ottawa
• Employment Ontario
• First Words
• LESA
• Doyle Salewski (financial advise)
• Military Families Services
• Contact North - Online courses
• Société franco-ontarienne de l'autisme

EarlyON Centre:

• information and referrals
• early learning services and training
• playgroups

Medical health team Équipe de santé familiale communautaire de l'Est d'Ottawa

• Sexual Health Clinic

Access to a wide range of Ontario government services and information

• staff assistance, information and referral
• computer access available

Driver's licence:

• retake a driver's licence photo
• renew or replace a driving instructor licence
• change information on a driver's licence
• convert an enhanced driver's licence to a regular driver's licence

Vehicle permits, plates and stickers:

• register a vehicle
• renew or replace a licence plate sticker
• get a temporary licence plate sticker
• change name on a vehicle permit
• change status of a vehicle permit
• replace a vehicle permit
• replace a licence plate
• order personalized licence plate
• order a sample personalized licence plate
• order a French slogan licence plate
• buy a personalized licence plate gift certificate
• get a dealer or service licence plate and permit
• get or replace an off-road vehicle permit
• get or replace a snow vehicle permit
• get a snow vehicle validation sticker

Driver and vehicle records:

• get or renew a commercial vehicle operator record (CVOR)
• order an off-road vehicle's history record
• order a snow vehicle's history record

Accessible parking permit:

• get, renew or replace an accessible parking permit
• change information on an accessible parking permit

Health:

• change from of Ontario health card to photo health card
• apply for a health card
• change of name or address
• replace a health card
• register to keep OHIP coverage while outside Canada
• resume OHIP coverage after moving back to Ontario

Photo Identification: get, renewal or replacement Ontario photo card

Authentication of documents: Commissioner of Oaths

Fishing, hunting and camping:

• get, renew or replace Outdoors card
• change address on Outdoors card
• get a deer hunting licence for Ontario resident or for non-resident of Ontario
• get a fishing licence for Canadian resident and non-resident of Canada

Housing and Property: file an application with the Landlord and Tenant Board

Taxes:

• authorize or cancel a representative for certain tax matters
• register a corporation's tax insurance premium account
• file an estate information return
• register a mining tax account
• pay retail sales tax on a boat or used vehicle
• register a retail sales tax insurance premium account

COVID-19 (3 September 2021) Food Bank open until further notice

Non-profit organization providing social, recreational, educational and health programs, services, supports and referrals

Core programs:

• preschool
• playgroup with community nurse
• after school programs
• summer day camps
• basketball & open gym
• youth outreach & drop-in programs
• youth academic & employment support
• ice rink available in winter months
• food security programs
• good food programs
• computer access
• monthly women's nights
• community garden
• community events
• school supplies program (see separate record for details)
• academic support and skills building
• referrals

Adult programs:

• building social capital and learning new skills
• engaging opportunities for connecting with others

COVID-19 (30 Aug 2021): Offering small group/social distancing in-person programming. During any province-wide Stay-at-home-order, in-person programming will be put on hold.

This information is regularly updated on their website page.

Provides recreation, education community development and social services programs for children, youth and families

Essential services only:

• food bank (see separate record)
• fruits and veggie service (see separate record)
• breakfast kits and learn at home kits deliveries
• virtual connections
• wellness checks

Core programming and services:

• early learning preschool programs
• $1000 bursaries
• homework club
• computer/Internet access
• children clothing cupboard
• youth programming and council
• food programs (Fruit and Vegetable Service and Emergency Food Cupboard)
• adult drop ins
• community development initiatives

This information is regularly updated on their Facebook page.

Offers integrated health and social services

• social services for individuals and families residing in the catchment area

Information and referral:

• crisis intervention
• community development services
• good food box
• emergency baby cupboard
• youth programs
• seniors programs
• children's programs
• ontario early years
• settlement services from the Jewish Family Services
• food cupboard
• income tax clinics

Community-based organization offering a wide range of social and community services

A full list of programs and services is available on the website

• Emergency Food Help and Programs
• Contact Ottawa: personal and private voicemail program
• Baby Food Cupboard
• Resource and Referral services
• Violence Against Women Services
• Housing support: case management
• Family Court Support Worker
• Mental health workshops and groups
• Individual youth counselling
• Community Support Services for seniors and adults with physical disabilities
• Addictions and Program Gambling Program
• Public access to computers/Internet

COVID-19 (25 Feb 2021): Some appointments can be done virtually (telephone or videoconferencing). Your provider will decide if this is appropriate. Call the Centre at 613-737-5115 before attending.

Offers integrated health and social services:

• counselling
• crisis intervention
• information and referral
• community development
• home support programs
• health promotion activities
• primary health care with a 24-hour on-call service
• smoking cessation
• parenting teens program
• community connections for newcomers
• anonymous HIV testing
• walk-in counselling services

Mourning After: A support group for seniors coping with personal loss

• runs in conjunction with Bereaved Families of Ontario. Registration required, call Lisa Bornn at 613-737-7195 ext 2326

Community Nutrition Program (offered by Community Nutritionists):

• individual counselling
• prenatal nutrition
• healthy eating workshops
• community kitchen

Millennium Learning Centre (English/French):

• offers free access to computers and the Internet

Snow Go Assist program:

• provides a matching service for seniors and people with disabilities looking to hire an individual or contractor
• clearing snow from private driveways and walkways

COVID-19 (7 April 2020): services still offered include the food bank, the baby cupboard, and crisis assistance. Restricted access to computer use, faxing, photocopying, scanning and printing.

Multi-service community-based agency

• After 4 nutrition program for Grades K-12
• Homework Club for Grades 1-6 and 7-12
• free printing, scanning, faxing, as well as Internet and computer access
• weekly clothing program
• outreach programs
• sewing classes
• recreation for children and youth
• summer day camps
• emergency food bank
• low-income earners tax clinic (drop-off service)

Provides a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life

Physical Activity and Healthy Lifestyle

• Senators Sports and Leadership League
• sports (drop-in and in-house leagues) including basketball, ball hockey, flag football, indoor volleyball, beach volleyball, soccer, canoeing, cycling, running & walking programs, and baseball
• healthy living programs including cooking

Creative Arts:

• arts and crafts
• Beat production
• Music

Educational Support/programs:

• homework club
• computer clubs and Internet access
• resume workshops

Leadership & Social Skills

• Leaders 4 Life leadership program
• Torch Club
• foosball
• ping pong
• board games
• movie nights
• large group activities
• holiday parties
• Safe Spaces
• Community Cares

Rogers Raising the Grade:

• Mentorship program for high school aged students which works on everything from homework, to resume building, scholarship applications and more
• $1000 scholarship provided to members who successfully complete the program

Outdoor education:

• Camp Smitty (Boys and Girls Club residential camp near Eganville, ON)

Aboriginal health centre focused on family and community health

• culturally sensitive approach that welcomes, accepts and represents all Aboriginal People

Health and Community Services:

• family physicians by appointment
• walk-in clinic and laboratory services
• dental clinic for children, youth, and seniors
• anonymous human immunodeficiency virus (HIV) testing and counselling
• perinatal care, post natal support group, breastfeeding support and Baby Wellness Clinic
• client advocate
• cultural events programming - including drum circles, medicine walks, sweatlodge ceremonies, Elder consultations, and more
• community kitchens
• homeless outreach
• housing fiirst support
• seniors circle
• dental clinic

Mental Health Services:

• counselling, including walk-in counselling services
• addictions counselling
• individual, couples, and family therapy
• Honouring Sisters In Recovery (addictions group for Aboriginal women) and Men's Circle (addictions and support group for Aboriginal men)
• beading group

Education:

• diabetes
• Fetal Alcohol Spectrum Disorder
• healthy living and fitness
• HIV/AIDS education
• smoking cessation

Youth Programs:

• Wasa Nabin (homework support)
• Youth Diversion Outreach
• Youth Reintegration
• Community Drug Prevention Program
• After School Program
• Healthy Kids Community Challenge
• Homework Club - Gdo Wiidookoon

14 user-friendly centres to learn computer and Internet use

• resources for job-seekers: photocopying, faxing and mailing of resumes (including electronically)
• newspapers, job boards and other job-related information
• low-cost voice mail boxes
• assistance with online job searching and creating a resume
• orientation sessions, individual assistance and training workshops (certain sites only)