Searching for Street Outreach

Aboriginal health centre focused on family and community health

• culturally sensitive approach that welcomes, accepts and represents all Aboriginal People

Health and Community Services:

• family physicians by appointment
• walk-in clinic and laboratory services
• dental clinic for children, youth, and seniors
• anonymous human immunodeficiency virus (HIV) testing and counselling
• perinatal care, post natal support group, breastfeeding support and Baby Wellness Clinic
• client advocate
• cultural events programming - including drum circles, medicine walks, sweatlodge ceremonies, Elder consultations, and more
• community kitchens
• homeless outreach
• housing fiirst support
• seniors circle
• dental clinic

Mental Health Services:

• counselling, including walk-in counselling services
• addictions counselling
• individual, couples, and family therapy
• Honouring Sisters In Recovery (addictions group for Aboriginal women) and Men's Circle (addictions and support group for Aboriginal men)
• beading group

Education:

• diabetes
• Fetal Alcohol Spectrum Disorder
• healthy living and fitness
• HIV/AIDS education
• smoking cessation

Youth Programs:

• Wasa Nabin (homework support)
• Youth Diversion Outreach
• Youth Reintegration
• Community Drug Prevention Program
• After School Program
• Healthy Kids Community Challenge
• Homework Club - Gdo Wiidookoon

Establishes contact with those in the City of Ottawa who are struggling to survive spiritually, physically, or psychologically

• mitigates the effects of urban isolation on the life of the individual
• offers friendship and a listening ear
• assists with finding housing, legal help, medical and dental care and employment
• one on one literacy assistance
• Bible study
• prayer
• hospital and prison visits
• partners with the Royal Ottawa Mental Health Centre to provide adult education in a classroom setting

Member of Multi-Agency Early Risk Intervention Tables (MERIT) round-tables

• meeting weekly to offer support to Ottawa's most urgent cases

Christian interdenominational charity serving those experiencing poverty and homelessness in downtown Ottawa

Tuesday Door Service

• takeaway soup and sandwiches
• takeaway grocery hampers
• takeaway toiletries, including menstruation supplies
• pastoral care

Street Outreach

• seven evenings and one afternoon of mobile outreach downtown, providing emergency provisions and care

Innercity Arts Program

• for homeless and at-risk youth and young adults, 16-32 years old

Innercity Veterans Outreach and Support

• drop-in and support for homeless and at-risk veterans
• access to resources and literature
• phone and computer
• individualized support
• recreational activities
• refreshments

Various special events and community meals

COVID-19 (22 Nov 2021) Food Cupboard is still open, food boxes available. Call reception at 613-722-3811 for assistance or to volunteer. The centre and its offices are closed to the public, until further notice, but the staff is equipped and are working remotely from home. Contact program coordinators directly if in need of assistance. Take away breakfast and lunch meals are available.

This information is regularly updated on their Facebook page.

Drop-in centre in partnerships with:

• front line workers
• outreach workers
• housing specialists
• visiting nurses
• elders
• trainers
• attendants
• bannock bus

Offers a secure and culturally appropriate place where people can use the following services:

• professional counselling
• employment readiness

Life skills

• financial management
• hygiene
• self-confidence
• time management
• nutrition
• teamwork
• resume writing
• emails
• computer skills

Cultural teachings

Referral services

• health centres
• food banks
• addiction centres

Crisis Intervention

• suicide prevention
• counselling services

Laundry and shower facilities available on a scheduled basis

Two hot meals per day are provided on a scheduled basis

Clothing donations

Housing search and advocacy

Wellbriety (Alcoholics Anonymous (AA) meetings with traditional teachings) and support groups

Harm reduction based medical and social services to people who use drugs

• specializes in integrated care, HIV and hepatitis C care, opioid treatment, mental health care, opioid use, crack cocaine and crystal meth use, and injection drug use

Services include:

• drop-in
• walk-in medical services
• HIV treatment
• Hepatitis C testing and treatment support
• safer injecting/smoking material and support
• supervised consumption
• opiate case management
• women's clinic
• substance use and mental health counselling
• intensive case management
• free condoms and dental dams
• naloxone distribution

Downtown Services and Drop-In (DSDI) is open.

Services:

• support services and drop-in for youth
• crisis and individual short-term supportive counselling
• laundry facilities, showers, housing, and trusteeship services
• access to computers with internet access and telephones
• health clinic with a multidisciplinary health team
• outreach and needle exchange programs

Issues addressed:

• poverty
• abuse
• health care
• employment
• school
• substance abuse
• sexual orientation
• loss

Provides health care to people who are chronically homeless with complex needs

• corporations who serve the homeless in Ottawa
• list of programs and services is available online.

COVID-19 (22 May 2020) Services remain available by phone. At-the-door services (food bank, food-to-go, basic needs) available Mon, Wed 8:30 am-11:30 am. Reunite will still operate, as usual, youth aged 16-24 can still contact Reunite staff at 613-230-4663 if they have a runaway in need of assistance returning back to parent/guardian, Canada wide program Resource Centre.

• Uses a variety of programming designed to assist clients
• Guides and supports youth based on their dreams, goals, and desires

Programs include:

Works Programs

• Provide things such as challenge, achievement, independence and reward
• Provides paid opportunities to youth and allows them to further their knowledge or experience in an area of employment or education
• Includes social support

Matters Programs

• Focused quality of life, such as socialization, dignity, friendship, and safety

Reunite

• Assists youth with returning home to their families
• Serves all of Canada

Finance Matters:
Six week financial literacy course that provides:

• information on debt
• savings
• budgeting
• credit and credit reports
• saving and investing
• banking
• income and taxes, etc

Job Action Project

• Provides employment preparation, skills training, work experience, support and monitoring for 40 youth facing multiple barriers to employment

Housing Based Case Management (HBCM) Program

• Supported housing program for at-risk and/or homeless youth
• Each participant is provided with a housing worker, for up to one year, to assist them in finding and maintaining safe and affordable housing

Youth in Transition (YIT) and Housing Support Work (HSW) program

• housing advocacy and search
• financial literacy
• basic life and tenant skills
• goal setting
• conflict resolution
• pertinent referrals for youth having signed or eligible to sign a Volunteary Youth Services Agreement (VYSA) with the Children's Aid Society (CAS)

Street Outreach

• Front-line, street level outreach and crisis intervention
• Offers personal supplies such as mittens, socks, water, and food

COVID-19 (20 March 2020): Street outreach services are still currently offered during regular hours.

Outreach services, assesses the needs of homeless people in Ottawa

• Transportation: Emergency based transportation service for homeless and shelter-staying clients such as transport from street to shelter, shelter to more appropriate shelter, and to and from hospitals where an ambulance is not needed and a nurse or social worker can confirm the client has been seen and discharged by a doctor
  
• Supplies (for clients who live on the street and choose not to come in a shelter only): Life-sustaining necessities such as a sleeping bag, boots, jackets, socks, gloves, water, etc. * does not provide food
  
• Referrals/Assessment : Can meet the client at their location and provide an assessment for advocacy or referral to the social services network of Ottawa

Access to harm reduction supplies for safer drug use such as needles and sterile water, and access to supervised consumption services (SCS)

• wide range of health services
• anonymous HIV testing including Point-of-Care
• testing for Hepatitis B and C
• screening for Sexually Transmitted Infections (STI)
• pregnancy tests
• Emergency Contraceptive Pill (ECP)
• Hepatitis A, B and influenza vaccinations
• naloxone dispensing and training (Peer Overdose Prevention Program (POPP))
• First Aid
• counselling
• referrals to health and social service agencies including drug treatment agencies

Site Van

• travels to various locations within the City of Ottawa
• collect calls accepted
• staffed by Public Health Nurses and Outreach Workers

Community Health Centre

• Primary care
• Walk-in clinic
• Prenatal and Postnatal Care
• Obstetrics
• Foot care
• Dietetics
• Acupuncture
• HIV testing
• Dental screening
• Outreach nursing
• Immunization
• Counselling
• Practical assistance and social services in English (drop-in, for anyone living in the Somerset West Community Health Centre boundary)
• Practical assistance, social services and case management in Cantonese, Cambodian, Mandarin and Vietnamese (for anyone in the City of Ottawa)
• Health promotion and education
• Needle exchange and safer inhalation harm reduction services (drop-in room and mobile van; for anyone in the City of Ottawa).

In response to the pandemic, many service changes remain in place. In-person contact is limited and telephone and virtual support is offered as an alternative. Updates are regularly posted to our website.

Health centre focused on family and community health

• advocacy
• primary health care
• outreach
• life skills education
• group support
• counselling
• practical assistance
• health promotion
• community development
• crisis intervention

Services:

• self-help groups
• prenatal programs
• help with accessing social assistance, food, clothing and housing in times of crisis
• services for seniors
• services for low-income families, children, and youth
• street outreach
• social services support and practical assistance in English, Cambodian, Cantonese, Mandarin, and Vietnamese
• crisis drop-in
• needle exchange and safer inhalation
• Headstart Nursery Program
• pre and post natal support
• parenting support programs
• playgroups
• youth leadership programs
• family emergency shelter support
• mental health services
• women's and men's counselling services
• community development
• Contact Ottawa: voice mail box service for those who are unable to maintain a home phone line

Outreach supports

Homeless Crisis Outreach Workers can respond to:

• persons in distress
• improperly discarded drug use gear
• abandoned sleeping rough supplies

And also provide dedicated support around COVID-19 navigation:

• distress
• crisis
• decreased service access
• symptom screening and monitoring
• testing access
• isolation supports

Staff can also provide informal care coordination supporting clients to navigate the homeless/housing sector in collaboration with sector partners

COVID-19 (10 Jan 2023) Counsellors and caseworkers are still available virtually and over the phone * call 613-237-7427 or email info@efryottawa.com for support. This information is regularly updated on their Facebook page

Assists women and young women who have been or who may come in conflict with the law

Confidential programs and services include:

• Individual and group counselling
• anger program
• theft prevention program
• court support and accompaniment
• community reintegration program
• house retention and support
• youth services
• family support program
• Safe Bridge Stabilization program (pre-treatment programming for substance users)

J.F. Norwood House:

• transitional housing service that provides a supportive living environment
• helps facilitate successful reintegration into the community by offering a safe and encouraging environment where women can focus on education, employment and access to other community supports
• three of the beds are dedicated to serve clients from the Ottawa Hospital who are referred by the Mobile Crisis Team
• for more information call 613-230-2372 or e-mail at info@efryottawa.com

Ottawa Courthouse Office located at 161 Elgin St, Ste 1083, Ottawa, K2P 2K1

Full service, non-sectarian agency

• more than 65 programs and services

Walk-in counselling clinics:

• Thelma Steinman Seniors Support Unit
• Settlement services
• see separate program records for description

Student support:

• support towards academic and social success by engaging parents, teachers, school administration and other resources in a collaborative model

Shalom Bayit:

• support, guidance and advocacy offered to Jewish women who are experiencing emotional or physical abuse in an effort to assist them and their children towards safety
• seeks to educate the community around issues of domestic violence and to encourage them to intervene where indicated

Street Smarts:

• non-denominational outreach program to the homeless which links homeless people who are ready for change to resources

Children and Youth Services:

• offers Jewish day school support, psycho-educational testing, bullying workshops and crisis intervention

Member agency of Support Support Services Network for Male Survivors in Ontario

Homeless Veterans program

• seeks to ensure that every Veteran who is homeless or near homeless finds the help they need to leave the streets behind

Assists with:

• medical needs
• assistive devices
• emergency transportation
• emergency assistance
• access to addiction programs
• rental payments
• furnishings
• moving expenses
• utility payments
• shelter
• food

Youth centre that provides various educational, social, recreational and cultural activities, programs and projects.


Ongoing programming includes:

• homework help
• computer and Internet access
• recreational and sports activities
• arts and crafts
• youth leadership program
• community outreach program
• meal program
• lifeskills programs
• Skills Link employment prep program
• safe community partnerships
• referral services
• Spring break, Summer and Xmas Break Camps
• KIDZ In The Kitchen Program

See website for full description of programs and activities

COVID-19 (23 Apr 2020): Centre remains open until further notice.

Current, affordable housing listings * voice mail services * mail agreements * public phone * computer access * prevention and diversion services

COVID-19 (July 14, 2020): Covid-19 procedures to enter these premises are in place - hand sanitization, wearing of masks, taking of temperatures, and recording contact information

Variety of services related to seeking, gaining or maintaining affordable housing in Kingston

• Housing Help Centre
• two emergency shelters
• two supportive housing programs
• prevention diversion and housing first services
• youth hub
• street outreach
• see separate listings for details

Organization that offers warmth, friendship, hot drinks, light refreshments, warm clothing, blankets, and sleeping bags to the homeless * volunteers are on site each night to offer support and resources

COVID19 -- services available by phone only, physical office closed
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Community legal clinic

• legal representation in the many areas of law including education, criminal matters, child welfare, human rights, financial assistance or support and leaving home
• legal information and assistance to youth, professionals and community groups
• also to parents in limited circumstances
• community development and outreach
• advocacy
• seminars
• accepts collect calls
• funded by Legal Aid Ontario

Street Youth Legal Services (SYLS) -- legal advice and outreach to street-involved youth at shelters and youth services