Searching for Interpretation / Translation
Located near Brantford
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Services include:
- communications to access services (ex. bank, shopping) or participate in the community (ex. library, community group)
- accessing and sharing accurate information during meetings such as medical appointments or meeting with a lawyer
- learning how to use community services such as public transportation
- conducting daily activities
Contact for specific courses and services offered in your area.
This social enterprise service works with locally licensed and unlicensed translators and interpreters. It matches clients with professionals to assist with appointments and with accessing community resources.
Successful integration is a two way process that requires adjustments for both newcomers and the community; settlement workers work closely with other agencies, businesses and all levels of government to ensure this happens.
Assists clients with issues they are encountering in adapting to their new home and ensuring that agency services are accessible to them regardless of how long they have been in Canada. Offers settlement services in-house and throughout the community.
Many of the Settlement Counsellors work out of branches of both the Waterloo and Kitchener Public Libraries to better reach the community.
• corporate and private sector (English, French)
• provincial and federal government (French)
• individuals
• one-to-one and group classes
• customized programs
• day or evening instruction
Private training (all levels) - French and English as a Second Language offered in various formats; other languages available upon request
Make Islamic resources fully accessible to the Deaf through a variety of services including:
- raising awareness in the community regarding the challenges faced by the Deaf
- approaching organizers to make their events accessible to the Deaf
- arranging for interpreters to be present at local mosques for the translation of sermons and prayers
- arranging for interpreters to be present at festivities (e.g. Eid, Ramadan, Holy night celebrations) as well as Islamic workshops, conferences, and conventions
- setting up Islamic classes with interpreter services - the curriculum addressing the knowledge level of a Deaf audience
- training interpreters on Islamic terms and signs so that they are able to interpret in an Islamic setting and context
- interpreting the Quran into ASL
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
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Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
- settlement counselling and orientation:
- information and referral
- assistance with government benefits application
- assessment of English language skills
- referral to English language instruction
Settlement Workers in Schools Program (SWIS) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun). Settlement workers connect with newcomer students and families. One-on-one and group settings. Provide settlement-related information for successful integration * services are available to all UGDSB and WCDSB schools.
Coordinated Language Assessment and Referral Services (CLARS) -- Eligibility screening, language skills assessment and referral to government-funded English language programs including Language Instruction for Newcomers to Canada (LINC), LINC Home Study, English as a Second Language (ESL) programs, Enhanced Language Training (ELT), Occupation-Specific Language Training (OSLT), and Specialized Language Training (SLT).
Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations
Employment Counselling Services -- assistance with resumés and job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information.
Programs and Groups:
- income tax clinics, income tax information sessions
- Orientation to Ontario Workshop
- English conversation circles
- one-on-one conversation practice
- Women's Group
- Seniors' groups
Commissioner of Oaths
Assessment
* students from Grades 1 to 12 will have their English language and mathematics skills assessed
* helps schools offer students the supports needed as they begin studying in the Halton District School Board
Community Connections Specialist
* works with schools, parents and community partners to develop school community activities and projects
* support school and system initiatives relating to community outreach and parent engagement, equity and inclusive education, literacy, numeracy, tutoring/mentoring, and interventions for students at risk
* Virtual Newcomer Mentor Hub
* Virtual Newcomer Conversation Club
* Virtual High School Student Hangout
* to register please contact Dunja Cajko, Community Connections Specialist at cajkod@hdsb.ca
Youth Settlement Workers
* help newcomer families interact with schools to maximize parental involvement and student success
* provide interpretation and translation services and connect families with useful community services that help students and their parents transition into the community and schools
Youth Settlement Specialist (YSS) in Schools
* in partnership with HMC Connections (HMC), supports student and family engagement through the support of Youth Settlement Specialists (YSS) at the Welcome Centre and in schools
School Specific Youth Settlement Specialists
* meet with and provide continued settlement support to families as they navigate the HDSB system
* refer families to resources and support within the Halton community
* collaborate with HDSB staff in problem solving and identifying necessary support for students specific to language and/or culture
* provide language support to families and HDSB staff when/where needed (i.e confirming a meeting, supporting families new to the school etc.)
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
DRIVER'S LICENCE:
A newcomer to Ontario can use a valid licence from another province, state or country for 60 days * after 60 days, a newcomer must switch to an Ontario driver's licence
* for more information on driver's licences for newcomers, see Ministry of Transportation website here
* to apply for an Ontario driver's licence, go to a Drivetest Centre (for locations, see full listings here)
HEALTH INSURANCE:
Ontario Health Insurance Plan (OHIP) provides publicly-funded health care for residents of Ontario
* for more information, see separate listing here
* to apply for OHIP, go to a ServiceOntario Service Counter (for locations, see full listings here)
Interim Federal Health Program provides limited, temporary coverage of health-care benefits for specific groups of people in Canada who do not have provincial, territorial, or private health-care coverage
* for more information, see Government of Canada website here
IMMIGRATION AND CITIZENSHIP:
Immigration, Refugees and Citizenship Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada
* also grants citizenship and issues travel documents (such as passports) to Canadians
* for more information, see Government of Canada website here
Discover Canada: The Rights and Responsibilities of Citizenship test is used by newcomers to study for the citizenship test
* the publication is available here to read online, listen to, or download
* a free print copy can be ordered online or by calling 1-888-567-7183
* also available to borrow at some library locations
INFORMATION AND REFERRAL FOR NEWCOMERS
For Community Information Centres throughout Halton that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community, see here
* for help in languages other than English, dial 2-1-1 to reach 211 Ontario, which uses data from the Halton Community Services Directory and has live translation services in more than 150 languages
Halton Newcomer Portal www.welcometohalton.ca
Settlement.org website
INTERPRETATION AND TRANSLATION:
For a list of organizations that may provide this service, see here
* may be a fee for document translation
LANGUAGE INSTRUCTION - ESL, FSL AND LINC:
Programs that offer opportunities to learn listening, speaking, reading and writing skills with an emphasis on developing the level of communication competence that is essential for adults who are living in a setting in which English or French is the primary language
* for more information, see separate listing here
NEWCOMER SETTLEMENT SERVICES:
Free services for newcomers to Canada are funded by Immigration, Refugees and Citizenship Canada to provide advice and help on:
* looking for a job * getting a language assessment * registering for language classes * finding a place to live * signing children up for school * learning about community services
Available in Burlington, Halton Hills, Oakville, Milton and surrounding areas
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
Participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry; childminding and transportation assistance may be available for eligible attendees
Settlement and Integration Services
- orientation, information
- translation and interpretation
- job board, job placement; resume preparation and assistance; interview and job search techniques
- counselling and support for women exposed to family violence
- information and referral
- violence prevention education
Neighbourhood multi-service agency
Pathways to Settlement: client-centred program to facilitate newcomers' integration and participation in Canadian society
Information and Awareness Services: helps newcomers settle including information and orientation on issues such as:
- immigration, health, education and housing
- translation and interpretation
- form filling;
- referrals to government and community resources ; monthly information seminars
- supportive counselling for individuals and families;
- provides needs assessment and customized action plan on career planning
- facilitates workshops on Canadian workplace culture, resume writing, interview skills, pre-employment training and networking events
- one-on-one job search coaching and mentoring
- post-post-program follow-up and support, and job leads
- access to computers, printers, telephones, fax machines, photocopiers, Internet
Integrated Employment Services (IES) Program: see separate listing
Community Connections in School: in partnership with Peel District School Board, the Dufferin-Peel Catholic District School Board, and Immigration, Refugees and Citizenship Canada facilitates the adaptation of newly-arrived newcomers to school and community life by providing support services typically needed by newcomers in their first year in Canada, focusing on information, orientation, advocacy, referral and access
Community Connections in Library: in partnership with Brampton Library and IRCC; programs include group information sessions including sessions for seniors and English conversation circles
Seniors Program -- helps seniors enhance their knowledge and skills on various topics of interest, and engages them in activities such as social interactions and outings to to Canadian cultural sites; reduces isolation by bringing older adults together in a safe environment.
Services altered in response to COVID-19 (Coronavirus)
Service delivery is frequently changing as a result of COVID-19, please visit website for the most up-to-date information
-----------------------------------------
Provides business services that support the community in working with newcomers effectively
Services include:
- Interpretation and Cultural Ambassadors
- work with clients in a variety of situations including assessments, consultations, intakes and meetings
- can provide interpretation in any style - whisper, simultaneous, consecutive
- services provided in 130 languages
- a Cultural Ambassador can communicate the importance and significance of religion and religious practice, family or cultural traditions, or of common beliefs and practices of the person requiring interpretation
Translation
- translate documents including passport stamps, birth and certificates, identification cards or other legal documents
- provide translation for projects like brochures, flyers, presentations and video transcribing
- offers CILISAT (Cultural Interpreter Language & Interpretation Skills Assessment Tool), a language proficiency accreditation program
- offers an online Core Community Interpreting Training course
- voice overs for visual production in multiple languages
- visit the website for more information
- developing visual multilingual products
Cultural Diversity Training for service providers
- the goal of the program is to assist organizations in understanding issues related to cultural inclusion
- provides training to service providers and their staff to cultivate a welcoming and inclusive community by combating stereotypes, bias, and discrimination
- provides workshops and presentations to the community at large, tailored to the length of time and to the subject matter requested
- delivers multiple training sessions annually in the areas of children services, mental health, for respondents such as firefighters, police officers, long term care for seniors, public and catholic school boards and refugee private sponsors
- hearing aid clinics open by appointment only
- core services offered virtually
- continuing to provide emergency support services - Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
- Deaf-Blind Intervening Services1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca
Multiservice agency for adults who are deaf, deafened, or hard of hearing
- audiology and speech-language pathology
- communication devices
- hearing aid services and hearing tests
- support for coping with hearing loss
- American Sign Language (ASL) classes for individuals and businesses
Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies, Mon-Sun 24 hours
Connect Counselling Services -- for mental health issues, addiction, relationship problems, domestic violence or other serious challenges
Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students
Settlement Program for Newcomers
- needs assessment and referrals
- translation (English and American Sign Language)
- form filling
- problem solving
- information on technical devices, housing, transportation, health, employment, education, legal system, settlement issues, local community
Language Instruction for Newcomers to Canada (LINC) -- basic communication skills, reading and writing in English, adapting to life in Canada; instruction is in American Sign Language (ASL)
- needs assessment
- referral to other agencies and government services
- help filling in government forms and applications
- Commissioner of Oaths, document translation and interpretation with service providers
- crisis support counselling
- Youth Achieving Employment Project (YAE) research project to develop an intervention for recent postsecondary graduates struggling to find employment
- Mississauga Cycles cycling mentorship and do-it-yourself Bike Hub
- New Horizons for Seniors Program (NHSP) where seniors help seniors learn computer based social networking skills, digital photography, event management, report writing and also a social and physical exercise club
Enhanced Language Training (ELT) -- sector specific language training with job search workshops and a co-op placement
English Conversation Circles (ECC), and ESL Home Based Business Language Training
Community Connections Mentorship Program (formerly HOST Program)
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- digital Literacy Training
- free seasonal income tax clinic
- mobile dental clinic
- Orientation to Ontario (O2O) webinars
Visit Website
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Assists newcomers to adapt to life in Canada
Settlement Services
- orientation and cultural transition counselling services
- information and referral
- translation and interpretation
- on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
Community Connections -- promotes interaction between newcomers and Canadians through cultural and career mentoring, networking, and other activities such as conversation circles, mentoring, youth leadership training, groups for seniors and women, cultural activities and celebrations
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Settlement Services for Immigrants and Refugees
- needs assessment, information and referral, advocacy, orientation, translation and interpretation, escort, assistance in finding housing
- sponsorship of refugees
- health workshops, mental health -- support groups, counselling
- heritage language classes
- skills upgrading, adult literacy classes
- seniors program including support groups and health education
- youth program offering services in settlement, counselling, skills development and social events
- Homework Club with individual assistance and group work
- citizenship test preparation classes
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development
- day or evening classes
Crisis: 416-455-8252
Alternate Crisis: 416-450-8734
Visit Website
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LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- English classes
- LINC classes running online and in-person
- childminding may be available; part-time or full-time classes
- employment and business start-up assistance
- resume writing and job search skills
- networking and interview skills
- in-person and online classes
- information and referral
- translation, interpretation and certification of documents
- citizenship preparation classes
- assistance with forms and applications, including access to Ontario Electricity Support Program
- workshops
- services delivered in elementary and secondary schools in Mississauga during the school year
- information about the school system
- parent and youth-specific workshops with information on topics such as housing, health care and job search
- group activities for newly arrived immigrant and refugee youth, adults and seniors
- trained volunteer mentors
- homework help for youth
- computer classes and low impact exercise for seniors
- tools to de-escalate conflicts and advocate for children
- helps parents define acceptable behavior, respond to their children's needs and reinforce their family's values
Visit Website
- orientation and information workshops
- translation and interpretation services
- housing
- referrals regarding government services, including social assistance
- assistance in filing forms for social insurance numbers, driver's licensing, child tax benefit
- referral assistance in accessing health services and related referrals
- assistance in completing Citizenship and Immigration forms, sponsorship applications
- referral to lawyers, legal aid, doctors
- basic language skills in English upon assessment by Achēv -- see separate entry
- offers morning and evening classes
- bus fare for eligible attendees
- employment sector specific information sessions
- referral to Para-professional counseling services to individuals, families and youth
- referral to Youth at risk para-professional counseling
- English language classes referrals
- accessing education, whether grade schools or higher education
- supply chain management
- personalized counselling and support workshops, information sessions and guidance on skills development, training and employment
- translations and interpretation for settlement related issues
- Commissioner of Oaths services
- information and referrals to external services such as income tax clinics and legal aid or to other relevant community and government resources
- online citizenship test preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry
- bus fare for eligible attendees, and childminding for children 19 months-6 years while parents attend
- part-time classes, mornings or afternoons
- job search training; skills assessment
- resume and cover letter help, interview coaching
- labour market information
- access to computers, internet, fax, photocopier, telephone
- multi-sector job fairs, networking events
- learn sewing and clothing alterations, with skills, knowledge and language to manage a small business; work experience
- goal to become financially independent and self-employed
- for those in Canada less than 3 years
- community support through volunteer befriending
- orientation to the community and services such as banking, transit, education
- settlement counselling and orientation; employment information
- information on housing, health care, financial supports, assistance filling documents and forms, referrals to community resources
Medical, mental health, settlement and social support services, including integrated anti-human trafficking support; research and education
Mental Health Counselling and Support
Confidential assessment, counselling, crisis intervention and support services
- individual, family and group counselling, and mutual support groups
- service coordination and referral to treatment
Settlement Services
Including needs assessment, information and referral, orientation, supportive counselling, interpretation and translation services, employment counselling and computer training, and peer support groups
- referrals to outside resources, including housing, social services, legal and medical help, skills training, cultural groups, and recreational programs
- assistance with documation and completing applications
Children, Youth, and Parent Programs
Specialized settlement services for children and their families to deal with trauma and restore family functioning
- homework club, individual tutoring, education counselling, leadership development, and summer recreation programs
- workshops such as job interview skills, employment training, driver education, health and sexual health, education options
- parent supports such as counselling, school and child welfare systems navigation, assistance accessing child care and completing subsidies applications
- assistance accessing free or affordable community programs
Language and Skills Training
Includes English as a Second Language (ESL), computer classes, citizenship preparation classes
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by YMCA of Greater Toronto, see separate listing
Public Education Program
Includes community consultation and public information, and international projects