Searching for Community Information

In an effort to combat social isolation, seniors can call and speak to a live person

• helps seniors stay up to date about what's happening in their community (i.e. ask what time a store is open, who can help with household chores, neighbourhood associations still open) or simply enjoy a pleasant conversation with a volunteer

Not a crisis line, but a friendly voice

Website containing information on local community programs and services for the public and professionals

Search for specific information on:

• housing
• health services
• child and youth services
• seniors' services
• home care
• government programs
• libraries
• recreation
• service clubs
• mental health services
• counselling
• financial and social assistance
• disability support programs
• newcomer services
• food banks
• parenting and family programs
• employment services
• transportation

Provides information and access to assistance for older adults with age-related cognitive impairments and responsive behaviours that impact their daily functioning and/or the ability to maintain relationships

Team members are trained to identify client needs and directly link them to the appropriate services

Transitional Housing Program - provides support to people exiting the shelter system or people at risk of homelessness. Transitional Housing is a 11-bed co-ed, all-inclusive semi-independent program for people between 18 and 29 years of age who are ready to learn the skills they need to live independently

Services provided:

• client-driven self-identified goals, case management and life skills coaching
• support with getting back into school, referrals to supportive housing programs, employment, addictions and mental health services as well as community support and services
• transition planning and follow-up support when graduating from the program

A 10-bed shelter Program

Shelter Program - provides temporary housing for people who are experiencing homelessness or at risk of experiencing homelessness. Offers a safe and supportive co-ed environment for people between 18 and 29 years of age

Services provided:

• single room with a warm bed, nutritious food and supports
• shelter for up to 90 days
• referrals to transitional and supportive housing programs, employment, addictions and mental health services as well as community support and services

Services to improve indigenous health through access to health care and culturally appropriate programs. Health and wellness coordinators are able to provide family violence intervention, referrals, support and case management to clients to address existing and emerging issues to promote health, healing and wellness.

Services Include:

• peer counselling
• referrals
• Kanawayhitowin Taking Care of Each Other's Spirit
• Indigenous seniors 55+ program
• anger management
• Indigenous women's sharing circle (ages 13+)
• community education and training

First point of contact for children and youth ages 0-18 with mental health concerns, intellectual disabilities, Autism or FASD. First place to contact for information, questions, and access to community resources and programs

Help navigate services available to children, youth, and their families. Complete an intake and make referrals for children and youth to get the services they need when dealing with:

• acting out behaviours
• aggression
• anxiety
• Autism Spectrum Disorder
• bullying or being bullied
• child and family conflict
• depression
• drug and alcohol use
• grief
• Fetal Alcohol Spectrum Disorder (FASD)
• hyperactivity
• intellectual disability
• managing anger
• parenting programs
• self-esteem
• self-harming; suicidal thoughts
• trauma
• worrying

Lead agency for Service Coordination Brant which provides coordinated service planning to families of children and youth with multiple service needs. Service Coordination ensures there is a clearly identified staff for each family to lead their service plan and support services working together to meet each family's unique needs

Lead agency for the Ontario Autism Program - Urgent Response Service - short-term supports for children registered with the Ontario Autism Program who are experiencing new or worsening high-risk behaviours

Manages the Community Information Brant, Haldimand & Norfolk database www.info-bhn.ca containing information on local community programs and services

The department oversees justice programs for Six Nations of the Grand River
Services include:

• Restorative Justice/Diversion Program
  
• Victim Services
  
• Bail Verification and Supervision Program
  
• Legal Aid clinic

Provides information on a full range of social services available from all levels of government, the non-profit sector, the private voluntary sectors, by individuals in the community, and from the business sector. Information is free, confidential, and available to everyone. It is provided by telephone, in person, through correspondence, or on the Internet.

Also provides information services specifically for youth. Provides information and makes referrals to appropriate social service agencies. Issues such as mental health, addictions, food assistance, crises, and other relevant concerns can be supported through this service.

Provides information and referral services for Dundas and area.
Information is provided on:

• Social services
• Health services
• All levels of government
• Education
• Legal services
• Businesses
• Tourism

School Health is now offering a Live Chat service where secondary students can reach out to a local school nurse in real-time. Live Chat ensures that Niagara secondary students have a consistent, centralized and accessible way to reach a public health nurse when needed. Students can confidentially chat with a nurse about concerns and questions relating to:

• Sexual health and relationships
• Substance use and addiction
• Stress and coping skills
• Connection to community resources
• Other personal health concerns

A weekly check-in program for LGBTQ youth in Hamilton. Speqtrum staff check-in with participants once a week to chat, listen, provide peer, and emotional support, and connect you with other resources in the community. Check ins are offered by messaging on facebook, instagram, or email.

A weekly peer support group is also available to those in this program. Peer support session are open hours when Speqtrum staff are available online to chat and help with community referrals, answer questions, and discuss programming.

Offers a place to eat, drink, and rest.

• restroom access
• hygiene supplies
• free clothing including socks and underwear
• harm reduction supplies
• referrals to social supports and housing

Confidential, non-judgmental, telephone and online support for those wanting to quit smoking. Text messaging support also available.

Provides a large variety of services including:
*care geared towards older adults such as living assistance including bathing, feeding, dressing as well as rehabilitation including occupational therapy and physiotherapy. Also provides assistance in nursing needs and footcare.
*support for family caregivers.
*community support and education in health care for aboriginal persons.
*driver's assessment and training for older adults.

See Services and Programs for a full list of supported services.

Provides community support services to urban Aboriginal clients, regardless of age, who are disabled, chronically ill, frail, elderly or require acute/chronic continuum of care. Services include: medical transportation services, assistance with completing forms, community referrals, home visits, security checks, caregiver support, aid in transitioning from ODSP to Old Age Pension, and congregate dining meals and activities.

Consultation, research, resources and leadership for community building, policy analysis, and organizational development

• community information and referral service
• maintains database of government and nonprofit agencies providing human services to Waterloo Region, and other community groups
• publications development and distribution
• telephone answering service for nonprofit groups

Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives

Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives

Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives

Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives

Municipal government * council meetings * information and services * emergency services & paramedic services * public works * waste & wastewater * Waste Management Facility * roads * community resources * garbage & recycling * human services * affordable home ownership program * accessibility advisory committee * long term care * auxiliary group * fines & provincial offences * GIS mapping * library services * planning and development * Tourism Oxford * Oxford County Archives

Here4Kids is the centralized access point for for children birth-6 years that provides access to community-based supports for children and families with challenges related to:

• speech and language
• children's development and healthy growth
• movement
• play
• learning
• behaviour
• parenting
• infant and child health

Canadian Mental Health Association Waterloo Wellington is the host agency of Here4Kids

Confidential information line that provides access to a public health nurse for information on pregnancy, parenting, infant and child health. Let's Talk Parenting nurses can also refer a child to other community resources and services.

Information is available on various topics:

• health before / during pregnancy
• postpartum concerns
• breastfeeding
• mom and baby care
• child health and safety
• speech and language
• parenting support groups and programs
• growth and development