Searching for Hospice / Palliative Care

Provide volunteers that visit clients in their homes for 2 to 3 hours per week * volunteers provide companionship, support, and respite relief for family and caregivers * volunteers are also available for shopping, taking their client to appointments, and spending time to listen

Supports for people and families coping with a diagnosis of a life threatening illness

• supports those who would like to remain independent in their own homes for as long as possible
• day programs for those going through treatments
• caregiver support
• wellness programs such as Yoga and Mindfulness
• bereavement services, walk and talk groups, bereavement correspondence program
• one-on-one counselling
• memory bear program
• school programs in YRDSB
• referrals to other community services

Services and Programs:

• Art Therapy
• Bereavement Support
• Caregiver Supports
• In-Home Visiting
• Mind- Body Connection - Wellness Programs
• Oasis Day Program

Clinical Nurse Consultants:

• facilitate hospice palliative care consultation, education, mentorship and linkages to hospice palliative care resources across the continuum of care
• offer consultation to service providers in person, by telephone, or email to assist with assessment and management of pain and other symptoms
• provide in home assessment for patients and 24/7 on call services
• provide case-based education and mentoring for service providers
• help build capacity among front line service providers in the delivery of hospice palliative care
• link to specialized hospice palliative care resources

Designated lead for hospice palliative care professionals in the Home and Community Care Support Services Central area

COVID19 -- call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Programs and Services

• emergency department
• cancer care
• cardiac care
• diabetes education
• maternity and perinatal care including neonatal intensive care unit (NICU)
• paediatrics
• palliative care
• stroke prevention

Mental Health

• adult day program
• adult brief therapy
• assertive community treatment team (ACTT)
• child and adolescent mental health including eating disorders
• geriatric psychiatry
• youth day treatment

10 bed residential hospice to assist individuals and families needing end of life care

• nursing and care staff available 24 hours
• social work services, complementary therapies and bereavement support

Trained volunteers help by providing practical assistance and emotional support * allows family members to go out for a few hours or simply to rest * volunteers visit for 2-4 hours per week * in-home hospice volunteers may provide companionship, practical assistance, short-term respite care (a break for caregivers), life review and legacy work

Trained volunteers who help by providing practical assistance and emotional support * this allows family members to go out for a few hours or simply to rest * volunteers visit for 2-4 hours per week * in-home hospice volunteers may provide companionship, practical assistance, short-term respite care (a break for caregivers), life review and legacy work

Companionship, respite care, and emotional support to people and their family/caregivers dealing with a life-threatening illness * wellness programs such as yoga, meditation, one-to-one therapy * bereavement support for anyone who has experienced the death of someone close * caregiver support for family members * services can be provided in client's home or may be available at one of our locations

Services and Programs:

• Caregiver Support
• Grief & Bereavement Support
• In-Home Volunteer Visiting Program
• Wellness Programs

Personal Support Services offering:

• Companionship
• Light housekeeping and laundry
• Personal Care Meal preparation
• Assistance with activities of daily living
• Transportation and accompaniment to medical appointments
• Palliative/End of Life care
• Certified and Insured Experienced staff
• Free care management
• No long term contracts

Contact for free in-home assessment and a custom built care plan

Residential and Community Hospice providing a supportive environment for end-of-life clients and their families. Care provided by professional staff health team and specially trained volunteers.

Residential Hospice:

• 10-bed Residential Hospice

Community Hospice:

• offers a variety of non-medical, physical, emotional and social support to individuals facing a life-limiting illness and their families and caregivers
• all services provided free of charge

Community Support Services:

• playing with colours
• garden club
• caregiver support
• one-on-one support
• in-home companionship
• wellness services
• child and youth support including peer and counselling
• peer support groups
• education and resources available for community, businesses and individuals

Volunteer opportunities available

Homecare and nursing services

• Registered Nursing Services
  • Motor Vehicle Accident Care
  • Complex Care/ Catastrophic Injury Care
  • Spinal Cord Injury Care
• Home Support Services
  • Homemaking - meal prep and light housekeeping
  • Personal Care Services
  • Companionship
  • Respite Care
• Child Care Relief
• Foot Care Services
• Palliative Care
• Home and Vehicle modifications
• Medical Equipment Sales/Rentals, a registered ADP vendor
• minimum of 3 hours per visit

Private senior in-home care services

• offer specialized Alzheimer's, post-stroke, Parkinson's and dementia respite and live-in home care
• provide non-medical home care, services include:
  • Healthy meal prep
  • Exercise
  • Companionship
  • Light housekeeping
  • Personal Support Worker
  • Respite care services
  • Hospital to home care
  • Transportation for medical appointments and running errands
  • Cognitive Therapeutics - Mind Fit Program to exercise the brain

Companionship, respite care, and emotional support to people and their family/caregivers dealing with a life-threatening illness * wellness programs such as yoga, meditation, one-to-one therapy * bereavement support for anyone who has experienced the death of someone close * caregiver support for family members * services can be provided in client's home or at our location

Services and Programs:

• Caregiver Support
• Grief & Bereavement Support
• In-Home Visiting Program
• Wellness Programs

Private home health care, specializing in medical and non-medical supports allowing seniors and disabled adults to live comfortably and independently.

Services include but not limited to:

• Personal Support Worker services
• Nursing services - LPN, RPN, RN
• Alzheimer's disease and dementia care
• companionship
• light housekeeping
• respite care
• transportation
• meal preparation

Support for people and family members dealing with a life-threatening illness * bereavement support for anyone who has experienced the death of someone close * referral to other community services

Family health care services delivered by nurse practitioners and team of health care professionals

Services are by pre-booked appointments only and are for registered patients only; no walk-in services

Clinic Services

• chronic disease management (such as diabetes, asthma, high blood pressure),
• prenatal care, healthy baby and pediatrics, Infant/Child CPR
• diagnosis and treatment of acute illnesses, infections and injuries
• cancer screening
• laboratory services
• immunizations
• palliative care
• counselling
• nutrition and health promotion, Summer Cooking Camp
• physiotherapy
• pharmacist

Smoking Cessation

• individual assessment, counselling and coaching to quit smoking
• prescriptions for nicotine replacement therapies and cessation medications
• motivational interventions
• referral to community resources
• referral to Smoking Treatment for Ontario Patients (STOP) Program, which includes free nicotine replacements and counselling (advance registration required)

Diabetes Conversations -- group program includes four weekly sessions

Healthy You Program -- 10 week program includes practical information on healthy eating, physical activity and emotional health; includes tools to help maintain healthy lifestyle

Mindful Eating Group

Healthy Kidneys Program

Provides end-of-life care for individuals with life threatening illness in the comfort of their home or other familiar setting * accommodates up to three residents at any given time in an on-site bungalow

COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations


Programs and Services

• cancer care
• rehabilitation for orthopedic injuries and stroke
• geriatric assessment - Hospital Elder Life Program (HELP)
• palliative care
• outpatient mental health for adults, children and adolescents
• York Region District Chronic Kidney Disease Program
• York Region District Stroke Centre

Regional Health Programs

• Domestic Abuse and Sexual Assault (DASA) Care Centre of York Region, see separate listing
• Mackenzie Health Long-Term Care Facility 905-883-2442 or 905-417-2000 ext 2442, accomodation for 168 residents, referral from Home and Community Care Support Services required

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care

• transportation for essential visits
• providing hot meals, frozen meals and food hampers to seniors and people needing isolation
• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3 pm, weekday and weekend extended hours

• for persons 55 years and older with special needs such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, massage therapy
• transportation available
• fee

Overnight Stay Program -- respite care (caregiver relief) program for persons with cognitive impairment or dementia and seniors in need of services, stays up to three months, meals, snacks, showering services *

• laundry -- fee
• personal care and health related services provided by personal support workers including medication reminders, personal hygiene, feeding

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops
• information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars, caregiver education and support
• information and referral
• workshop licensed by Stanford University

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups, seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care

• care coordination
• scheduled and unscheduled personal support workers' visit, security check

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home, health maintenance, nutritional counselling

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Provides nursing care and personal support care

• PSW level or Nursing level geriatric trained staff are certified to provide care to clients with Acquired Brain Injury and to clients with Dementia
• Nursing Care Services include:
  • palliative care
  • pediatric care
  • wound care
  • mental health care
  • post-operative care
  • medication management
  • health teaching including wound and stoma therapy advice and Nurse Continence Advisor services
  • physical, mental health and mobility assessments
  • medication and nutrition review
• Personal Support Care services include:
  • light housekeeping
  • meal preparation
  • personal care
  • friendly visiting
  • companionship and accompaniment to appointments
  • respite care
• FALLS PREVENTION:
  • Fall prevention assessments in the client's home
  • Member of Simcoe Muskoka Integrated Fall Strategy (SMIFS)

Health care staffing provider; provides healthcare professionals and services to families and facilities

Provider of medical and non-medical healthcare personal support services

• staff available include Personal Support Workers, Registered Nurses and Practical Nurses, Social Support workers, Child and Youth workers, Addictions workers, Occupational Therapists and Physiotherapists
• Services include:
  • Personal support
  • Care for the elderly
  • Care and support for individuals with special needs
  • Care and support for ABI (Acquired Brain Injury)
  • Escort service to medical appointments etc
  • Companionship and bed-side assist
  • Nursing
  • Home Keeping
  • End of life care
  • Child care support
  • Terminal illness support
  • Medication administration
  • Foot Care
  • Therapy services
  • Caregiver relief
  • Live-in caregivers
  • Assisted grocery shopping
  • Assisted appointment escorts
  • IFHP - Interim Federal Health Program

Diverse, personalized support in home. Customized care plan to meet individuals needs.

Services include:

• house cleaning
• laundry
• grocery shopping
• meal preparation
• medication reminders
• personal care
• bathing, dressing
• escorting to appointments, errands

Nursing services include:

• foot care
• RPN, RN
• End of Life care

Patients who require injection or infusion services can access the Bayshore community infusion clinic with a physician's referral.

Retirement and Enhanced Care Assisted Living residence for Older Adults

• Transitional home for residents waiting for their long term care placement
• accommodation options include private, semi-private or ward
• residence includes 2 lounges, dining room, bathing rooms, non-denominational chapel/reflection room, recreation room, TV room, emergency call bells, sprinklers in all rooms, security system
• Services include:
  • all meals/snacks, a full activities and fitness program, housekeeping
  • 24 hr nursing supervision, visiting doctor, special diets and medication administration
  • palliative care/end of life care when needed
  • mechanical lift
  • beauty salon/aesthetic services, foot care nurse

Care coordinators assess patient eligibility, determine needs, coordinate and monitor contracted services such as palliative care education and direct clinical care in the home including pain and symptom management through medication and other interventions * Care coordinators also make referrals to other community-based palliative care supports such as counseling, day programs, hospice programs, or residential hospice placement