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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 Office closed and all in-person groups, classes and sessions cancelled; virtual services available including individual therapy: Child, Youth and Family Program; Anti-Human Trafficking Program; Adult Program including STAIR; call or email for service, or visit website for information
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Therapeutic, education and advocacy services related to interpersonal violence and child sexual assault; individual and group therapy for children, youth, and adults; professional development; speakers bureau
Child, Youth and Family Program
Individual therapy up to 48 weeks for children and youth 3-18 years, includes psycho-education support for their families/caregivers concerning trauma and trauma responses; ongoing caregiver support and trauma therapy available; follow-up includes family sessions
Anti-Human Trafficking Program
Individual therapy up to 48 weeks for children and youth 3-18 years, who have experienced or are at risk of human trafficking
Adult Program: Skills Training in Affect and Interpersonal Regulation (STAIR) Group
Group therapy includes 11-week mixed gender psycho-education to develop practical skills to improve emotional regulation and relationships; foundational component prior to individual therapy
Group Therapist Training Program
For professionals working with individuals who have experienced childhood trauma
Outreach and Prevention Program
Includes information, resources and public presentations to community groups, schools, and professionals
Member agency of Support Services Network for Male Survivors in Ontario
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Therapeutic, education and advocacy services related to interpersonal violence and child sexual assault; individual and group therapy for children, youth, and adults; professional development; speakers bureau
Child, Youth and Family Program
Individual therapy up to 48 weeks for children and youth 3-18 years, includes psycho-education support for their families/caregivers concerning trauma and trauma responses; ongoing caregiver support and trauma therapy available; follow-up includes family sessions
Anti-Human Trafficking Program
Individual therapy up to 48 weeks for children and youth 3-18 years, who have experienced or are at risk of human trafficking
Adult Program: Skills Training in Affect and Interpersonal Regulation (STAIR) Group
Group therapy includes 11-week mixed gender psycho-education to develop practical skills to improve emotional regulation and relationships; foundational component prior to individual therapy
Group Therapist Training Program
For professionals working with individuals who have experienced childhood trauma
Outreach and Prevention Program
Includes information, resources and public presentations to community groups, schools, and professionals
Member agency of Support Services Network for Male Survivors in Ontario
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Short Description
COVID-19 -- in-house programs are cancelled
Assists Canadians affected by the life-long trauma of abuse
Boutique - open to the public
Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial
Dreambuilds -- provides funding to agencies to make facilities more victim-friendly
- Vehicle Donation Program -- accept cars, trucks, motorcycles donations
- call 1-855-234-5677 to arrange pick-up
Assists Canadians affected by the life-long trauma of abuse
- education and advocacy
- supports child and adult victims of abuse
- elder abuse awareness and prevention program
Boutique - open to the public
- offers gently used clothing, accessories and housewares sold at reasonable prices
Huggam's Hope Memorial -- receives deceased abandoned babies and provides memorial and burial
Dreambuilds -- provides funding to agencies to make facilities more victim-friendly
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Short Description
COVID19 To report child abuse or neglect, call 905-895-2318 or 1-800-718-3850, Mon-Sun 24 hours; telephone, email and virtual services available, contact for information on in-person services
Placement in homes for children in need of protection
Placement in homes for children in need of protection
- training, support and financial compensation to foster families
- plans to re-unite foster children with family, kin or plans for their adoption
- foster parents receive daily, non-taxable compensation for children's living expenses and reimbursement for other essentials
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Short Description
COVID19 To report child abuse or neglect, call 905-895-2318 or 1-800-718-3850, Mon-Sun 24 hours; contact for information on in-person, telephone and virtual services, or visit website
Child protection services, including family counselling, and adoption and foster care services and recruitment; investigates allegations or evidence of child abuse or neglect
Satellite locations:
Child protection services, including family counselling, and adoption and foster care services and recruitment; investigates allegations or evidence of child abuse or neglect
Satellite locations:
- 120 East Beaver Creek Rd, Ste 301, Richmond Hill
- 3901 Hwy 7 W, Ste 202, Woodbridge
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Short Description
Individual, couples, family and group counselling specializes in
- marriage, anxiety, depression, sexual assault and childhood abuse counseling and in the areas of stress, self-esteem, relationships, boundary issues, grief, LGBT
- counselling via telephone and skype available
- Group Sessions, 'Partners of Survivors' (of Assault/Abuse) and 'Warriors of Recovery' available
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Domestic Abuse and Sexual Assault Care Centre - Emergency Services
1-800-521-6004 Emergency Care: 905-883-1212 dial 0
Non-Emergency Care: 905-883-2216
Visit Website
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Short Description
Specialized nurses on call 24 hours for emergencies
Emergency Services - for those who experienced a sexual assault within the past 12 days, were assaulted by a partner within the past 2 weeks or a child who has been or is suspected to have been assaulted in the past 72 hours
Non-Emergency Services - for children, youth and adults who have experienced a sexual assault outside of the emergency care guidelines, and/or are experiencing abuse by a current or former partner and have no injuries at this time
Emergency Services - for those who experienced a sexual assault within the past 12 days, were assaulted by a partner within the past 2 weeks or a child who has been or is suspected to have been assaulted in the past 72 hours
- physical examination and treatment of injuries, emotional support
- testing and treatment of sexually transmitted infections, emergency contraception
- collection of evidence of assault
- risk assessment, safety planning and referral to community services
Non-Emergency Services - for children, youth and adults who have experienced a sexual assault outside of the emergency care guidelines, and/or are experiencing abuse by a current or former partner and have no injuries at this time
- follow-up medical care
- documentation of injuries
- risk assessment. safety planning,
- counselling services, family support
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Short Description
COVID19 -- contact organization for COVID service updates
Counselling/Mental Health
Crisis counselling and support group -- for women experiencing abuse and children who have witnessed or experienced abuse
Education/outreach to Italian community on social issues
Counselling/Mental Health
- individual, couples and family counselling
- support group for women experiencing depression
- family education on mental health
- case consultation for service providers
Crisis counselling and support group -- for women experiencing abuse and children who have witnessed or experienced abuse
- confidential and culturally competent
- information and referral
- telephone counselling
- transitional support worker
Education/outreach to Italian community on social issues
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Short Description
Safe, child-friendly centre providing services to children and youth who have experienced abuse
Community Presentations
Presentations offered on Trauma and Human Trafficking
- multidisciplinary team members support and assist children/youth and families during the abuse disclosure process, any court proceedings and beyond
- offers a variety of abuse prevention presentations to safeguard children through discussion of healthy relationships, sexual consent, social media risks, positive decision making online, and the realities of sexual exploitation in our communities
- team members include police and child protection services, health care workers and victim services advocates
Community Presentations
Presentations offered on Trauma and Human Trafficking
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Child Welfare, Adoption and Foster Care Services
1-800-461-4236 Office: 705-726-6587
Crisis : 1-844-287-9072
Visit Website
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Short Description
Child protection and children's mental health agency promoting, supporting and protecting the mental, physical, emotional and social well-being of children and youth
- Branch offices located in Barrie, Bracebridge, Collingwood, Huntsville, Midland, and Orillia
- to report a concern click here to complete an online form or call 1-800-461-4236 in Simcoe County and Muskoka
- specialized service teams for First Nations, Métis and Inuit Communities available from Barrie
- Investigates allegations of neglect and abuse and provides protection for children when necessary, programs include:
- intake and assessment
- family service
- children in care
- adoption
- foster care
- volunteer programs
- after hours programs
- funding from this program is used to help offset the costs associated with prevention programs and educational opportunities
- Community Programs include Holiday Sponsorship Program, Camp Program, Education Program and Basic Needs Program, see BAR2469 for more information
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Short Description
COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
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Linguistically and culturally sensitive counselling and settlement services for individuals and families
Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary
- consultation for human service providers
- satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)
Family programs, including parenting and family life education, and youth counselling and leadership development
Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict
- victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
- group counselling in Cantonese, Mandarin and Vietnamese
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training
- computer access
- job search and employment counselling
- assistance in accessing services
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children
- community services information on issues such as housing, legal, financial, health care, immigration, children's services
- settlement support including assistance setting up safety plan, ongoing counselling and support
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Short Description
Multiservice agency providing a range of services for people with social and emotional problems, including counselling, information and referrals, supplementary financial assistance program (government assistance recipients), support groups, supports for assaulted women, in-home palliative care program, English conversation café for new immigrants, homelessness prevention program, and parenting, mental health and wellness programs and workshops
Children
Jewish child protective and family services investigates allegations of child neglect and abuse
Includes individual, couple, family and group counselling, family life education and life skills programs
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Pathways to Employment in partnership with JVS Toronto
- Restitution Services for Holocaust Survivors
- Holocaust Survivor Emergency Funding
- chaplaincy services
- speakers
- all services confidential
Children
Jewish child protective and family services investigates allegations of child neglect and abuse
- adoption and foster home services and recruitment
- file and adoption disclosure
- counselling
- big brothers and big sisters program
- homework club
- school outreach counselling program
Includes individual, couple, family and group counselling, family life education and life skills programs
- financial assistance combined with poverty reduction counselling for persons on social assistance
- assistance maximizing benefits and entitlements, and finding employment and accommodation
- support for families with special needs children
- Family Resource Centres for pre-school and caregivers (see separate listings)
Individual and group counselling, crisis intervention, emergency financial assistance, and support groups
- Here to Help group program for children and their mothers
- advocacy and community outreach
- education and consultation
- referrals
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Short Description
COVID-19 -- contact organization for COVID service updates
Children's Programs
Family Program
Children's Programs
- individual counselling
- Stop Now and Plan (SNAP) Program
- Kambi Ya Watoto Summer Camp
- for children 7-12 years at risk of suspension or expulsion from school
- 10-week lunch time school-based skills training program addressing the social and emotional needs of children in developing a more positive attitude towards school and their community
- individual counselling
- Express Yourself / Anger Management Program
- Youth Outreach Worker (YOW) Program - supports high-risk youth who live in an identified priority community and/or or belong to a distinct priority population (such as Racialized, Indigenous, Somali, Roma, LGBTTQ2S) to make healthy life choices
- Ujima Youth Mentorship Program
Family Program
- individual and family counselling
- Effective Parenting Program -- 10 week program primarily for those referred by Children's Aid or the courts
- Kuponya - Collaborating with Black Families -- works with Black families from a trauma-informed perspective in collaboration with the Children's Aid Society and Jean Tweed Centre
- individual support, family mediation, mobile crisis counselling, and crisis intervention
- support to women and their families who are experiencing or have experienced violence, including human trafficking
- individual, group and crisis counselling designed to meet the needs of Black women and children
- legal and parenting support; housing search assistance; safety planning
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24-hour emergency care
Partners with North York General Hospital, see separate listing
- medical assessment and treatment
- crisis intervention, counselling
- forensic documentation and evidence collection
- risk assessment, safety planning
- referral to community resources
Partners with North York General Hospital, see separate listing
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North West Branch
Crisis: 416-924-4646 (press 5)Toll Free: 1-866-527-0833
TTY: 1-800-855-0155
Office: 416-924-4640
Visit Website
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Short Description
Child protection services, adoption information and services, adoption disclosure, foster care services, pregnancy and aftercare counselling, child welfare research, training and program evaluation
For Pape Adolescent Resource Centre (PARC), see separate listing
For Pape Adolescent Resource Centre (PARC), see separate listing
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Sunrise Program for Domestic and Sexual Assault
Office: 519-941-2410 ext 2214Crisis: 1-855-628-7238
Visit Website
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Short Description
The Sunrise Centre at Headwaters Healthcare Centre is a Sexual Assault and Domestic Violence Treatment Centre with the Ontario Network of Sexual Assault/Domestic Violence Treatment Centres. This centre provides resources, support and treatment for all victims of sexual assault and domestic violence.
Specially trained Forensic Nurse Examiners provide care in a private space, offering:
Specially trained Forensic Nurse Examiners provide care in a private space, offering:
- assessment and treatment for injury, pregnancy, and sexual transmitted infections
- private interview room for individuals who choose to meet with police or provide a video statement to police
- Follow-up visits both virtually and in-person.
- referrals to community partners for counselling and other supports
- collection of physical evidence that can be used at a later date if the individual chooses to pursue legal action.
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COVID19 Contact for information on in-person, telephone and virtual services
Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling
Confidential coordinated access to services and supports, including system navigation and wraparound services, risk assessment, crisis intervention, and domestic violence, trauma and abuse counselling
- personalized safety planning
- housing and shelter placement support
- assistance with legal aid certificate application
- family court support and bail court updates
- settlement services
- case conferences
- child resource packages and parenting support
- financial subsidy application support
- partner in human trafficking prevention and intervention
- community partner collaborations, including Peel Regional Police
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Short Description
Single session counselling services address concerns such as depression, anxiety, self harm, suicidal thoughts or actions, family communication, relationship problems, difficulties at school, worry and grief, anger, self esteem, social isolation, stress, bullying, trauma (physical, psychological, emotional and/or sexual abuse)
- contact for information on in-person, phone or online counselling
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Interdisciplinary coordination of services for child abuse victims and child abuse investigations, including assessment, support and intervention for child abuse victims and their families; research, consultation, training and education on child abuse prevention, recognition, intervention, trauma
In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)
Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes child-focused, family-centred, strength-based therapy, and adolescent and parent/caregiver support groups
Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings; Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough
In partnership with Children's Aid Society of Toronto, Catholic Children's Aid Society of Toronto, Native Child and Family Services of Toronto, Jewish Family and Child, Toronto Police Service, Radius Child and Youth Services, and Hospital for Sick Children Suspected Child Abuse and Neglect Program (see separate listings)
Child Abuse Protocol
Establishes guidelines for coordinated investigations, prosecutions and case management of child abuse cases
Assessment Directed Therapy
Individual trauma assessments for children 4-17 years who have been abused or have experienced trauma due to violence; includes child-focused, family-centred, strength-based therapy, and adolescent and parent/caregiver support groups
- facilitation of interagency responses
Child Victim Witness Support
Individual court preparation and support for witnesses 3-17 years and supporting adults prior to criminal court proceedings; Boost Accredited Reliable K9s (BARK) program available to children and youth requiring additional support while accessing CVWS program in Toronto and Peterborough
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Short Description
Specialized assessment and treatment services
- individual, group and family therapy programs for victims of childhood sexual abuse/sexual assault
- assessment and treatment of children under 12 years with sexual behaviour problems
- in partnership with participating Etobicoke/York agencies
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COVID19 Mental health supports via phone or video; specialized programs for those who have experienced violence, sexual assault and trauma, and men who abuse
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Crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops
Sexual assault centre
Clinical intervention by regulated health professionals
Enhanced Wellness Program
Stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
Member agency of Support Services Network for Male Survivors in Ontario
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Crisis intervention, individual, couple and family counselling, therapeutic groups and psycho-educational workshops
Sexual assault centre
Clinical intervention by regulated health professionals
Enhanced Wellness Program
Stabilization, case management and system navigation, and support to meet basic and other needs before intensive trauma work
Hope On-Site
Serves youth, people who are homeless, sex workers and other at-risk populations
- coping skills
- social inclusion
- harm reduction supplies
- care kits
- healthy sexuality clinic
Member agency of Support Services Network for Male Survivors in Ontario
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Scarborough Branch
Crisis: 416-924-4646Toll Free: 1-866-527-0833
TTY: 1-800-855-0155
Office: 416-924-4640
Visit Website
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Short Description
Child protection services, adoption information and services, adoption disclosure, foster care services, pregnancy and aftercare counselling, child welfare research, training and program evaluation
For Pape Adolescent Resource Centre (PARC), see separate listing
For Pape Adolescent Resource Centre (PARC), see separate listing
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COVID19 -- in-person and virtual services available; all group sessions offered online
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Settlement Services
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
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Settlement Services
Assessment and action planning, information and referral, supportive counselling, community outreach, education and workshops
- support with finding housing, accessing child care, health care and other community and social services
- help completing government forms and applications
- seasonal income tax clinic
- connection with community and volunteer opportunities
- monthly Service Canada clinics to assist with OAS, GIS, CPP, CPP disability and survival benefits
- weekly virtual English conversation circle
- participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- (see separate entry), day and evening classes available in various locations
- workshops covering job search preparation and strategies, labour market information, workplace culture, resume, cover letter and interview preparation, career information and networking opportunities
Women Support Services -- confidential counselling services for newcomer women and their children who have, or are, experiencing domestic abuse
- individual or group sessions
- short-term, goal focused counselling including the development of transition and safety strategies and information on rights and options
- crisis and support counselling to assist individuals seeking immediate assistance
- linking women to appropriate services in the community that address legal, housing, financial and long term counselling needs
- support and tools to manage the challenges of stress, anxiety, depression, substance abuse, parenting, family conflict, trauma and other life transitions through individual counselling and educational workshops
- activities to encourage and reinforce family language learning
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Short Description
COVID19 Office open for appointments and drop-in services; community services available including in-home and in-person visits, and by telephone and videoconferencing; child protection services available Mon-Sun 24 hours at 416-395-1500; visit Catholic CAS Toronto website for details
Child protection services, including family counselling, adoption and foster care services and recruitment, adoption disclosure
Child protection services, including family counselling, adoption and foster care services and recruitment, adoption disclosure
- Pape Adolescent Resource Centre, in partnership with Children's Aid Society of Toronto and Jewish Family and Child (see separate listings)
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Short Description
The Child Protection Division offering:
- intake and investigation
- ongoing family services
- resources
- children's services
- adoption
- family support/supervised access
- kinship service
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Short Description
Provides immediate crisis response services and counselling to children, youth and their families who are feeling suicidal, hopeless, unable to deal with things, frightened, alone, overwhelmed and out of control. Services include:
Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.
- Talk-In Clinic - walk in counselling for immediate problem solving, therapeutic conversations, information and support Talk-in Clinic: Wed 1 pm-7 pm
- crisis intervention and support
- individual and family counselling
- education and support groups
- sexual abuse treatment
- links to other DCAFS services and referrals to community services
- after hours, in-home and office appointments can be arranged
Calls made to office after hours, weekends and on holidays will be answered by 24hr answering service.
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