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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Shelter and Support Services
1-800-661-8294 Office: 905-722-3220
Crisis: 905-787-8604
Crisis: 905-722-3220
TTY: 905-787-8264
TTY: 905-722-6223
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Short Description
COVID19 Emergency shelter and crisis line open, call 1-800-661-8294
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
Emergency shelter and 24 hour crisis line and crisis intervention, including support, counselling, advocacy, information and referral, legal information and court support, women's groups including transition support program, and Let's Talk children's groups; also second stage housing and outreach programs
- capacity 30
- multicultural focus
- public education
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COVID19 Essential services available, including wraparound services for female survivors of human trafficking
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
Transitional housing and services for female survivors of human trafficking aged 16-26, including wraparound services, counselling and employment assistance
- 6 bedroom transitional residence, stays up to one year
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Emergency shelter for abused women and children in crisis situations and fleeing abuse. Offers:
- 24-hour crisis line providing counselling and information
- Outreach/Legal Advocacy Program (ext. 223)
- Transitional Housing & Support Program (ext. 224)
- Crisis counselling
- Support groups
- Public education presentations are available (ext. 224)
- Information and referral to other services
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COVID-19 Response
Emergency residence with 27 beds for women and their children who are experiencing abuse in their significant relationships, residential services include:
Donations of food, new household items and clothing accepted by appointment, call for information at 705-728-6300
Family Court Support Worker Program
Winter Sponsorship Program
- For women in need of support call Crisis Line at 705-728-2544 or 1-800-461-1716
- For Outreach Services, call Crisis Line 705-728-2544 for support by phone, no in-person appointments
Emergency residence with 27 beds for women and their children who are experiencing abuse in their significant relationships, residential services include:
- Safe, temporary accommodation
- Crisis telephone and on site counselling
- Children's services for residents
- Legal and court support
- Information and referral
- Education, advocacy and assistance with social services including Ontario Works, Ontario Disability Program and Social Housing
- Emergency transportation if required
- Emergency Residential support for women experiencing human trafficking
Donations of food, new household items and clothing accepted by appointment, call for information at 705-728-6300
Family Court Support Worker Program
- Information on the family court process
- Assistance in preparing for family court proceedings (documenting history of abuse, accessing Legal Aid)
- Referral to specialized services and supports in the community
- Safety planning
- Court accompaniment to proceedings when appropriate
Winter Sponsorship Program
- Matches families staying at the shelter and those families that access outreach services with individuals or businesses, who would like to adopt a family in need and provide a Christmas of gifts, gift cards and food gift certificate/food items
- To sponsor a family, contact the Shelter at 705-728-6300
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Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Safe, spacious temporary residence, residential services include:
- in-house emergency case management
- trauma counselling
- support groups
- legal assistance
- food and clothing
- Fathering After Separation or Divorce - parenting program
- assistance with housing applications
- agency referrals for additional resources
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Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills
- capacity 73
- maximum length of stay varies according to individual case plan
- safe environment
- spiritual care
- recreational events
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COVID19 Shelter open with enhanced safety measures; visit website for details
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
Family Reconnect Program works with youth and families to rebuild relationships
Emergency shelter, includes meals, clothing, supportive counselling, case management, life skills, in-house programming, referrals to other social service agencies
- capacity 40
Family Reconnect Program works with youth and families to rebuild relationships
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Residence and emergency shelter
- crisis intervention
- counselling for residents
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COVID19 Emergency shelter open and accepting new referrals; enhanced screening and safety measures
Emergency shelter, including crisis individual and group counselling, practical information and assistance with legal services, housing support, food, clothing and personal care items, action plan development, life skills development, self esteem, parenting groups, computer training, and activities and homework club for children
Emergency shelter, including crisis individual and group counselling, practical information and assistance with legal services, housing support, food, clothing and personal care items, action plan development, life skills development, self esteem, parenting groups, computer training, and activities and homework club for children
- safety planning for residents and non-residents
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Nellie's Shelter
Crisis: 416-461-1084Office: 416-461-8903
Fax: 416-461-0976
Fax: 416-461-0970
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Emergency shelter and support, including clothing, food, crisis intervention, counselling, children's program, referrals, advocacy, housing supports, workshops
- capacity 36
- stay up to four months, or longer if dealing with legal or immigration issues
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Emergency shelter for men, including short term problem solving and referrals, case management, housing and employment assistance, addiction counselling and harm reduction, assistance accessing income supports, primary health and mental health supports, life skills activities, and recreation
- capacity 92
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
- pet friendly environment
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Emergency Shelter and Programs
1-800-265-9178 Office: 519-942-4122
Crisis: 1-800-265-9178 , 519-941-4357 or 905-584-4357
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Short Description
Emergency Shelter - Provides safe, secure shelter and support for women with or without children who are experiencing abuse or homelessness. Includes advocacy, support and assistance with transportation and childcare. Emergency transportation available to get to the shelter
Second Stage Housing - Supportive temporary housing to help women who have experienced abuse transition to independent living
Support Within Housing - Support for women who have experienced trauma due to abuse and are also managing moderate to severe mental health issues while struggling to find or maintain housing or who are precariously housed
Second Stage Housing - Supportive temporary housing to help women who have experienced abuse transition to independent living
Support Within Housing - Support for women who have experienced trauma due to abuse and are also managing moderate to severe mental health issues while struggling to find or maintain housing or who are precariously housed
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Anduhyaun Emergency Women's Shelter
Office: 416-243-7669 ext 226Crisis: 416-920-1492 ext 221
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Short Description
COVID19 Shelter open, call for information
Residence and emergency shelter (capacity 18) including counselling for residents and non-residents, crisis intervention and sexual assault counselling
Residence and emergency shelter (capacity 18) including counselling for residents and non-residents, crisis intervention and sexual assault counselling
- Full-Moon ceremony, Sharing Circle and Healing Circle
- life skills program and cultural activities from Indigenous perspective
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FCJ Refugee Centre
Office: 416-469-9754Office Services - WhatsApp: 437-217-3786
Migrants Worker Mobile Program: 647-971-2153
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COVID19 -- virtual support over the phone, call main office or email; will reply in an hour; in-person support also available; masks provided
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Migration
Settlement Shelter
Primary Health Care Clinic - by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
English Language Learning (ELL)
Youth Program -- for newcomer youth regardless of immigration status offering mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking -- holistic support and a full range of services through the process including orientation, legal information, immigration options, housing, employment support, and counselling
Migrant Protection Clinic Program
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Migration
- legal information and support on immigration and refugee issues, work permits, student permits, permanent resident applications, and other issues
- new clients may drop in Mondays 9:30 am-4 pm
Settlement Shelter
- transitional housing for refugee claimant women and children, capacity 30 for stays up to 12 months
- help with the refugee process, including legal, mental health, social services and other referrals
- support and accompaniment to appointments
Primary Health Care Clinic - by appointment; no Ontario Health Insurance required
Support Groups and Activities for Women
English Language Learning (ELL)
Youth Program -- for newcomer youth regardless of immigration status offering mutual support, volunteering and skills development, social and sports activities, Wednesdays 4 pm-6 pm
Services for Victims/Survivors of Human Trafficking -- holistic support and a full range of services through the process including orientation, legal information, immigration options, housing, employment support, and counselling
Migrant Protection Clinic Program
- travelling clinic where FCJ staff help local agency staff to conduct a clinic
- help for migrants needing support
- coaching for local staff to understand immigration processes
- mobile service to support migrant workers by informing them about labour and immigration laws, human rights, and community supports
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Emergency shelter, includes in-person and telephone support
- emergency transport to shelter
- food, clothing, basic personal necessities
- counselling
- child and youth support
- assistance in finding community resources, supports
- information and referral, including to legal and court support
- assistance in finding and securing special priority housing
- education and employment supports
- health and mental health wellness programs
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COVID19 -- Shelter operating with enhanced screening and safety measures, including masks and distancing
There are current limitations to the available beds, call shelter line for current information
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
There are current limitations to the available beds, call shelter line for current information
Short term emergency shelter for women, pre-screening intake assessment required prior to admission
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COVID19 - Remains open * outreach workers provide counselling in person and by phone
Emergency shelter
Emergency shelter
- free and confidential services to women who are or have experienced abuse
- access to resources and support services
- promote public awareness
- 24-hour crisis line
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COVID19 Emergency shelter open and accepting new referrals, call for details
Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills programs
Emergency shelter, includes meals, clothing, counselling and referrals, crisis intervention, advocacy, housing help, life skills programs
- capacity 56
- maximum length of stay varies according to need
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COVID19 In-person pre-booked appointments available, and some groups resumed, contact for information; masking mandatory, and proof of double vaccination required prior to first appointment
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
Virtual mental health support available for seniors experiencing elder abuse
Individual counselling, group programs, support groups and practical assistance to help older adults 60 years and older, and those with disabilities 50 years and older, to deal with abusive relationships, difficult medical conditions (such as Alzheimer Disease, stroke, depression), cope with change and loss, explore housing alternatives, access community support programs, or other issues
Caregiver Programs
Individual counselling, support groups, workshops and discussion groups on issues including dealing with stress, accessing community services, coping with change and loss; also Virtual Caregivers Support Groups
Pat's Place
Short term accommodation for one senior facing abuse, maximum stay 60 days; Elder Abuse Consultation Team 416-586-9780 ext 422, provides support to professionals in the field
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COVID19 Emergency shelter open with enhanced safety precautions and screening; before visiting, call first for details on intake
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
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Intake Centre
Emergency shelter, includes food, clothing, medical care, assessment, counselling, referrals; assistance with permanent housing, education, job searches, life skills
- capacity 94
- 2 emergency crisis beds for survivors of human trafficking and sexual exploitation
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Transitional housing, and access to immediate and specialized supports, including mental wellness, substance use, health care and crisis case management
- also longer term supports such as housing, vocational and educational planning
- capacity 5
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Transitional housing including comprehensive wraparound support services
- 24 hour support
- life skills training, educational and vocational assistance, community-based trauma counselling and addictions treatment, and aftercare services
- residence up to 2 years
- capacity 6
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Emergency shelter for men
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
Short term problem solving and referrals, case management, housing and addiction counselling, and harm reduction
- access to Housing Connections (see separate listing) Community Partner, assistance with housing search and application process
Emergency accommodation in dormitory setting (capacity 240), with access to bed area 4 pm-8 am, includes day program, counselling and referrals, meals
- access to lounge, resource room, computers
- laundry and lockers available
Long term accommodation (capacity 134) with 24-hour bed access, includes counselling and referrals, meals and laundry, and on-site day nurse
O'Neill House Program 416-392-5407
Housing transition program (capacity 50)
Seaton House part of George Street Revitalization and scheduled to close by end of 2022, with residents moved to alternate locations, for information visit City of Toronto website for George Street Revitalization updates
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Short Description
COVID19 Call for intake, and information on in-person, phone, email and online services
Long-term transitional housing, including trauma counselling, basic needs and essential support to re-establish independence; also settlement services, and information and referral on legal aid, immigration, social assistance
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
Long-term transitional housing, including trauma counselling, basic needs and essential support to re-establish independence; also settlement services, and information and referral on legal aid, immigration, social assistance
- capacity 7
Case management and programming in partnership with Mennonite New Life Centre of Toronto, see separate listing
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