Searching for Transportation For Older Adults

COVID-19 Response
Due to the pandemic, some programs are now virtual. Please visit www.chats.on.ca/COVIDservices for COVID-19 updates.

Transportation to COVID-19 vaccination clinics can be arrange through the CT Link Program. Must have an appointment booked. Instructions for booking a door-to-door rides to clinics can be found here.

Regular Services
Home and community supports and experiences available to older adults and caregivers to assist older adults in living independently, safely and well in their own home.

Programs and Services include:

• Adult Day Programs
• Assisted Living
• Personal care - bathing, toileting, dressing
• Caregiver Support and Education
• CHATS Phillips Lifeline
• Home Adaptation and Maintenance
• Home at Last
• Homemaking, Personal Care and Respite
• Meals on Wheels
• Wellness and Diversity Outreach Programs
• Telephone Reassurance
• Tenancy Risk Reduction Service for Seniors

Transportation:
Provides frail seniors, and adults over the age of 18 with a physical or cognitive condition needing a non-medical escort local and long distance drives to medical appointments, central Home and Community Care Support Services funded ADP's, grocery shopping, personal errands and social outings. Priority is given to clients requiring drives to chemotherapy and dialysis appointments etc and other medical appointments before errands, shopping and outings. Clients are encouraged to call as far in advance as possible to arrange transportation.

• Member of CT Link Community Transportation Link
• Provides transportation to vaccination appointments via CT Link Transportation to Vaccine Clinics Program

Transportation service that provides door-to-door assisted transportation for seniors 55 years and older and adults with disabilities who are not eligible for Wheel-Trans * The program is led by CHATS (north of Steeles) and Circle of Care (south of Steeles) with service provided by 7 community support agencies including:

• Better Living Services for Seniors
• Carefirst
• Etobicoke Services for Seniors
• Lumacare
• North York Seniors Center
• CHATS
• Circle of Care

Wheelchair transportation is available for clients living in South Simcoe, Bradford/West Gwillimbury as there is no public accessible transportation available

Rides can be booked up to a day in advance * to ensure ride time, try to book 30 days in advance

Non-emergency transportation to local and long-distance medical appointments and regular activities such as grocery shopping and banking

Driver assistance includes support in and out of vehicle, with groceries and some mobility equipment * escorts are recommended, where appropriate, at no extra cost

Wheelchair Accessible Transportation - For those living in Bradford, West Gwillimbury and New Tecumseth areas, or those living in York Region going to a location YRT Mobility Plus does not go

Accessible transportation for seniors, veterans using mobility aids and people with physical or mental disabilities

• vans can accommodate up to 3 wheelchairs or other mobility vehicles, such as scooters, and 3 walk-ons
• all wheelchair clients must be accompanied by caregiver
• transportation to and from appointments, school or work
• counselling, advocacy, social activities for clients

Multi-service agency addressing the health and social service needs of individuals and families in Caledon

Counselling and Care Coordination Program -- supportive counselling and other community services ; food support, help with heat and other programs available at The Exchange (see separate entry)

Caledon Specialist Clinic -- specialist medical services by referral ; in partnership with Headwaters Health Care Centre, William Osler Health System and the Central West LHIN

Newcomer and Settlement Services

• needs assessment
• information and referral to social network and community services
• assistance to complete forms and applications
• citizenship preparation classes

Participates in LINC (Language Instruction for Newcomers to Canada) in English -- limited childminding and transportation available to participants
EH cafe -- weekly conversation circles

Seniors Health and Wellness

• fitness and recreational workshops and programming
• offered at several sites in Bolton, Caledon East, Caledon Village and Alton

Transportation service for seniors

• rides to medical appointments and day programs
• weekly shopping and other important resources that support the activities of daily living
• travel assistance for passengers may be available as an option, check with dispatch

Volunteer opportunities

Personal support services for adults in their homes, retirement homes, long term care facilities and hospitals; personalized care plans; 24 hour support services
Services:

• Personal care
• Bathing, grooming and dressing
• Companionship - friendly visiting and engagement i.e. playing cards, crafts, puzzles
• Meal planning and preparation
• Light housekeeping
• Grocery shopping and delivery
• Laundry
• Medication reminders
• Transportation to appointments, errands and engagements
• Transitional care from hospital to home
• Dementia care
• Family respite
• Falls prevention
• New mom support - child care
• for COVID-19 protocols, see Supporting Clients during the COVID Pandemic

Non-medical homecare agency providing qualified experienced caregivers to assist Seniors who need support at home or companion care in retirement community and nursing home settings.
Services include:

• friendly drop-in visits
• light housekeeping
• meal preparation
• medication reminders
• driving to appointments and for errands
• respite care
• home cleaning
• personal care
• help with activities of daily living
• Alzheimer's and dementia care
• pet care Veterans Affairs Canada provider

Non-medical home care for seniors helping them to maintain their independence, services include:

• conversation and companionship
• respite care
• medication reminders
• light housekeeping
• meal preparation
• incidental transportation, escort for errands, appointments and shopping - for clients only
• assistance with morning wake up and evening tuck-in
• recreational activities
• change linens and make beds
• laundry and ironing
• pet care
• care for dementia and Alzheimer's disease
• periodic quality assurance visits to the home and reviews with family members
• personal care services include assistance with:
  • eating
  • grooming
  • dressing
  • bathing
  • incontinence
  • cognitive impairment
  • mobility

Minimum of 2 hrs per visit and 10 hours per week

Veteran Affairs Canada (VAC) Health Identification Cards accepted

Provides accessible door-to-door transportation to non-emergency medical appointments for seniors and people with disabilities.

A partnership of the following community-based agencies: Helping Hands, Red Cross, Community Reach, Barrie Area Native Advisory Circle and CHATS Community & Home Assistance To Seniors.

COVID-19 Response

• Transportation services currently being offered are for:
  • Medical and essential travel - will drive to areas such as the GTA for essential medical appointments
  • Transportation to COVID-19 Vaccine Clinic with in Simcoe County and Muskoka, excluding Orillia and Huntsville. Call to book an appointment or book online via CT Link Transportation to Vaccine Clinics Program
    Must have a vaccine appointment booked
  • Grocery pick up and delivery
• In-person service is available by appointment only and staff are working and available to provide assistance by email or phone
• If you know the specific extension or email of a particular staff you are trying to reach, please use it or for general inquiries call 705-721-3313 or email simcoe@redcross.ca

Regular Service
Non-emergency transportation for those in need, such as older adults and adults with disabilities in the community, who are unable to use public transportation or private means

• provides affordable transportation to social gatherings and shopping
• Medical and essential travel - will drive to areas such as the GTA for essential medical appointments
• Volunteer drivers with their own vehicles, as well as wheelchair accessible vans
• Member of the CT Link, Community Transportation Link

Offers private transportation and non-medical, home care services to support seniors and other home-bound persons to live as independently as possible

• Transportation services:
  • for appointments and outings, including shopping assistance, errands, prescription pick up and delivery service
  • vehicle is wheelchair accessible with ramped entry on one side
• Personal Support Workers (PSWs) provide:
  • assistance with eating, grooming, dressing, bathing, toileting and transfers
  • light housekeeping
  • companionship and safety check-ins

COVID-19 Response

• Strict health and safety protocols in place to protect both customers and drivers
• customers are required to answer screening questions and to maintain physical distancing from driver throughout the trip
• call or email for more information

Regular Service
Personal transportation and shuttle services in Driverseat vehicle or customer's vehicle for:

• airport service
• special events, errands, groceries, prescriptions, elderly accompaniment, medical appointments or day surgery (after surgery, will help get customer into their vehicle), and leisure
• company donates to charities

Provides service in private homes, assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers. Services include:

• Personal Care which includes assistance with bathing, dressing and grooming, and medication reminders.
• Daily Errands
• Transportation (eg. grocery shopping or doctor's appointments)
• Light Housekeeping
• Meal Preparation
• Companionship and conversation including reading together, games and puzzles, cooking together and watching TV
• Caregiver support
• Fall-prevention assessments and training
• Home safety checks

Services designed for people who choose to live independently, but require non-medical services

• fully insured
• approved care provider for Canadian Veterans
• offer a wide range of services including:
• Personal Care
  • Toileting and dressing
  • Bathing and personal grooming
  • Assistance with meal prep and eating
  • Assistance with medication
  • Assistance with walking, exercises, and mobility
• Help at Home
  • Assistance with meal preparation and eating
  • light housekeeping, laundry, changing sheets and making the bed
  • organizing, cleaning closets and drawers
  • putting out garbage and recycling
  • Pet care
  • mail pick-up
• Companionship
  • Visits at home, hospital, retirement or LTC facilities
  • Playing cards, reading aloud and assisting with hobbies
  • discussing current events
  • going for walks
• Respite Care
  • overnight /respite stays are available
• Palliative Care
• Driving Companion
  • Medical appointments in and out of town
  • Hairdresser appointments
  • shopping and errands
  • social outings to visit friends and to attend special occasions
• Home from the Hospital
  • assist with discharge, instructions and personal belongings
  • arrange and supervise medical equipment drop-off or installation
• Alzheimer's & Dementia Care
  • Customized client care plans
  • Cueing and redirection
  • Respite for main caregiver
  • Advocate for clients when family not present

COVID19 - service available * drivers are available to provide FREE rides to COVID-19 vaccine appointments * arrange a ride with us to your appointment by calling 1-888-255-6680 or by completing the Request Service form on the website

Provides clients with rides to and from essential destinations

• medical appointments
• shopping, errands, and appointments
• to access CCD programs
• drivers can be CCD staff or volunteer drivers

Access to Primary Care

• provides a Personal Support Worker for clients who need to attend medical appointments and have mobility or other related challenges

Accessible Vans

• wheelchair accessible vans driven by CCD staff for clients with mobility issues
• staff push client up ramp, secure wheelchair and bring down ramp
• client has to be able to wheel themselves to ramp or have a caregiver do so
• must travel with escort if cannot travel alone

Home at Last

• provides Personal Support Worker to bring client safely home from hospital if aging or has special needs and would benefit from assistance in getting settled

Non-emergency transportation to local and long-distance medical appointments and regular activities such as grocery shopping and banking * volunteer drivers and trained staff escort clients who are unable to use public transportation on their own due to a disability or frail condition

• grocery delivery service
• group shopping trips

COVID-19 -- maintain all essential services including supportive housing, assisted living, home care, transportation for essential visits, providing hot meals, frozen meals and food hampers to seniors and people needing isolation

• Transitional Care Centre -- regular service, visits (in person for family and caregiver with appointment)
• also available via phone/virtually telephone reassurance, supportive counselling and service coordination
• Family Health Organization, GAIN Community Team
• Adult Day Program -- in person and virtual care
• Diabetes Education Program -- assessment, consultation, group education
• Wellness and Community Development Program -- in person and virtual platform
• Vocational Training Centre -- in person and virtual platform

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Adult Day Program -- Monday-Friday 9:30 am-3:30 pm, weekday extended hours, Saturday 10 am-3 pm, available in Scarborough and Richmond Hill

• for persons 55 years and older with special needs, such as physical frailty or mild memory impairment, in need of supervised, structured setting
• social and recreation activities, lunch, snack
• personal care and health related services -- exercise, foot care, physiotherapy, occupational therapy, massage therapy
• transportation available

Chinese Bereavement Services -- culturally specific bereavement services, individual support and self help group

• public education, seminars, workshops, information and referral

Chronic Disease Self Management Program -- 6 week workshop for adults with chronic medical conditions such as heart disease, arthritis, diabetes, asthma, bronchitis

• individual counselling with nurse, dietitian and social worker
• health and education workshops, seminars
• caregiver education and support
• information and referral
• workshop licensed by Self-Management Resource Centre

Community Outreach -- outreach programs for those living in seniors apartments and suburban areas, retirement groups,seniors self help groups

• community, wellness and health education
• caregiver support, volunteer development

Community support services -- escort to medical appointments, telephone security checks, friendly visiting, hospice visiting, grocery shopping, client intervention and assistance -- free

• congregate dining -- fee, subsidies available
• transportation -- fee
• referrals, follow up

Elder Abuse Prevention Program -- Chinese Elder Abuse Helpline 416-502-2321, elder abuse education, supportive counselling

Geriatric Assessment & Intervention Network (GAIN) Community Team -- wrap around supported care and services with individualized comprehensive geriatric assessment

• intensive case management, personalized care plan
• service navigation

Home care services -- home help, homemaking, respite care, palliative care -- fee

Personal Care Program -- for seniors living in the community requiring higher level of care, care coordination, scheduled and unscheduled personal support workers' visit, security check

Transitional Care Respite Stay Program -- short stay transitional care for individuals recuperating from illness/hospitalization and respite (caregiver relief) -- fee

Integrated Dialysis Care Program -- Registered Nurses and Registered Practical Nurses visit home peritoneal dialysis patients at their home

• health maintenance, nutritional counselling

Supportive housing services -- for seniors requiring higher level of care, 24 hour on site services at Alexandra Park Apartments and Tam O'Shanter Towers, emergency response services

Wellness and Social Program -- social, recreational and educational programs for persons 50 years and older, drop-in centre, friendship groups, interest classes, outings

Non-emergency transportation for groups of older adults from their homes to designated neighborhood stores or malls and back home * older adults are responsible for the cost of shopping items * shopping trips provided to older adults living at Chinese Evergreen Manor, Villa Elegance and Yee Hong Garden Terrace

Non-emergency transportation by staff or volunteers for older adults who are unable to use public transportation and are not eligible for Wheel Trans, York Region Mobility or other municipal transport programs * transportation to community programs, medical appointments, shopping and group trips

Non-emergency transportation by staff or volunteers for older adults who are unable to use public transportation and are not eligible for Wheel Trans, York Region Mobility or other municipal transport services * transportation to community programs, medical appointments, shopping and group trips

COVID19 -- Community Response Centre -- distribution of essential food, supplies and resources to seniors in need, contact responsecentre@lumacare.ca or main line

Food Security -- Meals on Wheels, frozen meals, fee, delivery hours extended

• weekly warm meals, free of charge
• grocery baskets at subsidized rate
• comfort package and essential items free of charge
• shopping support

Transportation -- for medical appointments such as cancer care and dialysis

Home at Last -- extended hours, follow up telephone assessments completed within 24-48 hours

Virtual support -- Healthier Living Centre, virtual exercise classes, social conversation and other activities for older adults as well as virtual social gatherings for adult day program participants, live chat Mon-Sun 9 am-5 pm, wellness check, counselling

Home support -- essential assisted living services for high risk individuals, respite care, personal care, and homemaking such as light housekeeping, food preparation, fee, free medication delivery, free lending library of sensory stimulation kits, laundry services

Adult Day program -- in-home activity based engagement, fee

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Caregiver support and homemaking service

• care coordination * client intervention and assistance
• assisted living services -- 24 hour in home support for high risk seniors
• meals on wheels -- frozen meals delivered once a week
• transportation
• volunteer and student placements

Healthier Living Centre -- independent seniors day program

• social, recreation and education programs
• congregate dining

Home at Last -- hospital discharge assistance

Non-emergency transportation to local medical appointments and regular activities such as grocery shopping and banking * service available for eligible clients who are residing within the catchment area but are unable to use public transportation on their own due to a disability or frail condition

This services supports older adults who:

• require escorts during a trip due to frailty or cognitive impairment
• live in areas where specialized transit or public transportation is not available

Currently only transportation for medical appointments are offered.

Adult Day Services

• social and recreation activities
• lunch
• transportation available, nominal fee

Services in Your Home

• personal care (bathing, toileting, dressing)
• light housekeeping, and meal preparation (also available during hospital stay)
• case management
• information and referral
• friendly visiting
• security check
• in-home respite care
• transportation
• caregiver support and training
• community dining

Assisted living

• in specific buildings at 5430 Yonge St, 35 Park Home Ave and 1 Hesperus Rd
• staffed 24 hours

Daily living needs, hygiene and daily physical care, routine personal care, stand-by or walking assistance, perform light housekeeping and cleaning duties, coordination of care, transportation, staff relief in hospitals, group homes, nursing home, shelters, and retirement home.

Convalescence and chronic care, care of the elderly and cognitively impaired, personal and attendant care (bathing, grooming), support to individuals with special needs, short and long term assignments, care giver relief, respite services (day, over night, weekends) palliative care, community skills training and support, escort with doctor's appointments

Seniors services agency includes adult day services, caregiver support, information and referral, friendly visiting, telephone reassurance, assisted living services, in-home and overnight respite care services, seniors lunch program, exercise and falls prevention, transportation (participates in Toronto Ride and iRide), and volunteer opportunities

Adult Day Services
Supportive day program for older adults with memory-related impairments, see separate listing

Assisted Living
Assistance with daily activities to support independent living for residents of Humbervale Place Seniors Residence, Central King Seniors Residence and Our Saviour Thistletown Lutheran Lodge

Caregiver Support
Monthly support group for caregivers of person with a memory-related impairment

Friendly Visiting/Telephone Reassurance
Weekly conversational calls and security check-ins provided by volunteers by telephone or virtually

HEARTS Caregiver Program
Educational resources, wellness activities, support and community networking opportunities for adults 55 years and older caring for an adult child with developmental disabilities

In-home respite care
Assistance with independent living and caregiver support, including bathing, grooming, meal preparation, laundry assistance, companionship

Overnight Respite (Caring Centre)
Overnight respite for persons with memory-related impairments, chronic illness and physical disability, and extended short-term caregiver relief

Seniors Lunch Program
Congregate dining with social and recreational activities at several locations Monday, Tuesday and Friday 11 am-2 pm; transportation available, call for details

Transportation
Round trip transportation to medical appointments, grocery shopping, community programs and some social activities; group trips also available

Volunteer Opportunities
Includes programs and services such as Adult Day Services, Seniors Lunch Program and Friendly Visiting/Telephone Reassurance