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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 -- call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Programs and Services
Programs and Services
- emergency department
- cancer care
- cardiac care
- diabetes education
- maternity and perinatal care including neonatal intensive care unit (NICU)
- paediatrics
- palliative care
- stroke prevention
- adult day program
- adult brief therapy
- assertive community treatment team (ACTT)
- child and adolescent mental health including eating disorders
- geriatric psychiatry
- youth day treatment
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Short Description
COVID19 Offices closed to drop-in service, and all client visits and scheduled programming modified
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Wide range of mental health programs and services, including case management, psychotherapy, emergency room diversion, assertive community treatment, early psychosis intervention, and mobile youth walk-in clinic (MOBYSS)
BounceBack Ontario, 1-866-345-0224, bouncebackontario.ca
Online and virtual mental health supports (see separate listing Canadian Mental Health Association, Ontario)
Family Caregiver Education, Family Support Groups Telemedicine Program
Patient appointments with doctor or specialist via live and secure video connection
Living Life to the Full
8-week course provides effective tools to maximize ability to manage life's challenges
Workshops
Information regarding mental health and illness, guidance on responding respectfully and effectively to those struggling with mental health issues, coping mechanisms, and workplace responsibilities in relation to mental health
- virtual options available for client services, including telephone wellness checks, med drops, injections, BounceBack program
- free short term telephone counselling (1-3 sessions) for frontline health care and social service workers
- MOBYSS (mobile youth walk-in clinic) virtual or telephone service available
- all other services, case manager/support worker will contact client
- call 1-866-345-0183 or 905-841-3977 for intake, or visit website for information
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Wide range of mental health programs and services, including case management, psychotherapy, emergency room diversion, assertive community treatment, early psychosis intervention, and mobile youth walk-in clinic (MOBYSS)
- mental health court support
- group psychiatry
- Support for Depression Groups
- youth wellness
- employment program
- flexible support
- social recreation/rehabilitation
- community education
BounceBack Ontario, 1-866-345-0224, bouncebackontario.ca
Online and virtual mental health supports (see separate listing Canadian Mental Health Association, Ontario)
Family Caregiver Education, Family Support Groups Telemedicine Program
Patient appointments with doctor or specialist via live and secure video connection
- patient attends local CMHA-YRSS Telemedicine Studios in Alliston, Aurora, Markham or Vaughan
- onsite nurse available to help with assessments
- covered through OHIP
- quick dermatologist referrals and recommendations
Living Life to the Full
8-week course provides effective tools to maximize ability to manage life's challenges
- group-based cognitive behaviour therapy (CBT) with focuses on understanding how thoughts, feelings, and behaviours work together to impact well-being
- 90-minute sessions on topics such as understanding unhelpful thoughts, engaging in enjoyable activities, coping with anger, and problem solving
- for all ages
Workshops
Information regarding mental health and illness, guidance on responding respectfully and effectively to those struggling with mental health issues, coping mechanisms, and workplace responsibilities in relation to mental health
- variety of topics including Mental Health First Aid, Workplace Wellness, Resilient Minds in Tough Times, Seniors and Depression, Mental Health Works
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Behavioural Support Services, Mobile Support Teams (North-Central)
Toll Free: 1-844-798-6920 Visit Website
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Short Description
Short term support serving people wherever they live
- planning support for client and caregiver to manage behaviours
- referrals to appropriate services
- lead agency in partnership with MacKenzie Health Care
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Short Description
COVID19 -- phone supports available, no in-person support
Short-term psychogeriatric services
Short-term psychogeriatric services
- visits by community clinicians (social work, occupational therapist, registered nurse and nurse practitioner) to complete a comprehensive psychogeriatric assessment, treatment planning, advocacy, education and referrals to other services as required
- home visits, via Ontario Telemedicine Network (OTN), with geriatric psychiatry
- follow-up as required
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Short Description
Settlement services for newcomers and international students including workshops for the immigrant community
Youth Employment Services
Youth Employment Services
- internships
- summer jobs
- job skills workshops including resumes and interviewing skills
- builds awareness of available resources
- social well-being and mental health support
- outreach and cultural activities
- indoor stage events
- outdoor activities: performances, entertainment, speakers, music, food,
- social celebrations
- adult and youth volunteer opportunities
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Short Description
Short term support serving people wherever they live
See separate listing for Toronto Seniors Helpline, Crisis Outreach Services for Seniors (COSS)
On-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges (also 55-64 with geriatric concerns); in partnership with Haven Toronto, South Riverdale Community Health Centre, WoodGreen Community Services; for service and intake information call TSH at 416-217-2077
- planning support for client and caregiver to manage behaviours
- referrals to appropriate services
- lead agency in partnership with MacKenzie Health Care
See separate listing for Toronto Seniors Helpline, Crisis Outreach Services for Seniors (COSS)
On-call mobile crisis service for adults 65 years and older, with addictions or mental health challenges (also 55-64 with geriatric concerns); in partnership with Haven Toronto, South Riverdale Community Health Centre, WoodGreen Community Services; for service and intake information call TSH at 416-217-2077
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Short Description
Community geriatric psychiatric services
Clinical Services
Clinical Services
- psychogeriatric assessment
- treatment, including pharmacotherapy, psychotherapy and psychoeducation
- counselling to families and caregivers
- outreach
- mental health education and promotion
- relaxation and stress management
- holistic health education
- traditional Chinese medicine education and exercises
- adjustment to aging/positive aging
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Short Description
One-on-one support for
assessment, planning, coordinating services and on-going monitoring to meet the
needs, goals and expected outcome of older adults living in the community * supportive counseling to older adults and caregivers * information and referrals for
community resources * practical assistance such as filing out forms and
applications
assessment, planning, coordinating services and on-going monitoring to meet the
needs, goals and expected outcome of older adults living in the community * supportive counseling to older adults and caregivers * information and referrals for
community resources * practical assistance such as filing out forms and
applications
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Short Description
Community centre for older adults
Services and Programs:
- information and referrals
- care management
- counseling
- wellness clinic
- GAIN (Geriatric Assessment and Intervention Network) community team
- housing for older adults
- homemaking services
- personal care services
- adult day programs: Greek Day Program, English Day Program, Chinese Day Program, Sunflower Club (Dementia Day Program)
- support groups
- recreational activities
- Meals on Wheels
- fitness classes
- transportation services
- friendly visiting service
- addictions supportive program
Services and Programs:
- Addictions Supportive Housing (ASH)
- Adult Day Program
- Cancer Support Group
- Care Management
- Caregiver Support
- Chinese Adult Day Program
- Dementia Adult Day Program
- Friendly Visiting Services
- Geriatric Assessment and Intervention Network (GAIN) Clinic
- Greek Adult Day Program
- Health Promotion Program
- Home Making
- Meals on Wheels
- Personal Care
- Recreation
- Social and Congregate Dining
- St Paul's L'Amoreaux Centre - Assisted Living Services
- Transportation Services
- Volunteer Services
- Wishing Well Manor - Assisted Living Services
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Short Description
COVID19
Acute care hospital
- call or visit website for updates to entryway restrictions, current visitor policies and appointment cancellations
- some clinics offering virtual care, contact care provider for details
Acute care hospital
- cancer care
- geriatric care
- maternal, neonatal and pediatric care - includes breastfeeding classes and breastfeeding consultations with the Mother and Baby Follow Up Clinic
- mental health including child, adolescent, adult and geriatric psychiatry
- palliative care
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Short Description
COVID19 -- community services available via social media, by telephone, email, or online; call for appointment for in-person services; also assistance finding COVID assessment and COVID vaccination
Settlement and Orientation
Health Information Workshops
Hate Crime Prevention
Settlement and Orientation
- information and referral
- translation and interpretation
- accompaniment to services
- supportive counselling
- youth leadership training
- job placement and community involvement opportunities for youth
- Youth Entrepreneurship Business Professional Training and Start-up -- training, coaching, mentoring and start-up financing to launch a business
Health Information Workshops
Hate Crime Prevention
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Home Health Care and Community Support Services
Office: 416-635-2860Office: 905-738-1128
Visit Website
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Short Description
COVID19 Contact for information on in-person, telephone and virtual services
Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation
Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week of frozen meals (including Ensure meal replacements, sandwiches and soup packs if applicable); expanded hours Tue-Fri 10 am-4 pm; volunteers wear masks and gloves during deliveries; contact 416-635-2860 ext 581 for food and to arrange delivery
Adult Day Program
For individuals 55 years and older living with dementia; open to frail seniors without cognitive impairments, Monday, Tuesday, and Thursday; observes Jewish culture and traditions, but all are welcome
Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- iRIDE Plus Transportation clients must wear masks while in vehicle
- Adult Day Program, full day and limited capacity in-person half day sessions; virtual programming available
- phone and in-person hospice visiting by trained volunteers
- phone pals and friendly volunteer social visits
- Exercise and Falls Prevention Classes available virtually and in-person Mon-Fri
Multiservice agency includes medical and non-medical home and community care support services, such as personal care and support, palliative care, home care and homemaking, hospice and respite, meals on wheels, social work, transportation
Meals on Wheels and Kosher Meals on Wheels
Bulk delivery once per week of frozen meals (including Ensure meal replacements, sandwiches and soup packs if applicable); expanded hours Tue-Fri 10 am-4 pm; volunteers wear masks and gloves during deliveries; contact 416-635-2860 ext 581 for food and to arrange delivery
Adult Day Program
For individuals 55 years and older living with dementia; open to frail seniors without cognitive impairments, Monday, Tuesday, and Thursday; observes Jewish culture and traditions, but all are welcome
- caregiver support and respite
- lunch, snacks and Kosher meals
- therapeutic social and recreation activities
- transportation
Exercise and Falls Prevention Classes
Classes led by physiotherapists, physiotherapy assistants and specially trained staff to increase mobility, relieve pain and reduce the risk of falls by building strength and improving balance
- free
- offered online and in-person
Home Support Services
Includes caregiver support/respite care, companionship, homemaking, housekeeping, personal care, supportive housing services, palliative care
- Meals on Wheels (regular, certified Kosher, and vegetarian options)
- specialized workers for individuals with Alzheimer Disease or mental health challenges
- transportation to medical appointments, not wheelchair accessible
- fee for all home services
- some programs available in Russian
Elder Abuse Prevention Program
For individuals 55 years and older who are experiencing or have experienced abuse
- includes individual and group counselling
Social Work Services
Includes information and referral, counselling, case management, support groups, workshops
- free
Volunteer Services
Includes friendly visiting, security checks and telephone reassurance
- intergenerational programs
- volunteer hospice program
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NYGH Minor Surgical Procedures and Elder Care Centre
Specialized Geriatric Services: 416-756-6871Prostate Centre: 416-756-6938
Eye Surgery Centre: 416-756-6851
Visit Website
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Short Description
Eye Surgery Centre -- regional centre for cataract surgery
Prostate Centre -- diagnosis, education, support and treatment planning for prostate cancer
Specialized Geriatric Services
Prostate Centre -- diagnosis, education, support and treatment planning for prostate cancer
Specialized Geriatric Services
- Acute Care for the Elderly Clinic - medical follow up for patients discharged from in-patient unit and those seen in emergency room with geriatric issues
- chronic disease self-management program
- Geriatric Day Hospital - outpatient rehabilitation including cognitive stimulation therapy
- geriatric psychiatry and outreach
- Geriatric Parkinson Clinic
- memory clinic
- osteoporosis and fracture prevention
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Short Description
Drop-in program designed to reduce isolation of seniors by offering educational, physical, recreational and social activities:
- individual supportive counselling; general information and referral
- educational workshops related to aging such as health and safety, financial issues
- English conversation circle
- Fun and Fitness Program
- arts and crafts, variety of social events, cultural outings and field trips
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Short Description
COVID19 -- For updates on COVID response at Baycrest, patient and visitor safety during COVID
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Geriatric hospital
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Geriatric hospital
- nonsectarian
- inpatient and specialized outpatient programs and services
- complex continuing care
- rehabilitation
- palliative care
- day programs for frail and cognitively impaired seniors
- dental clinic for the frail elderly
- geriatric assessment
- audiology and hearing aid dispensary
- counselling and referral service * memory and aging program
- 416-784-3600
- friendly visits or emails for seniors or family caregivers
- 416-964-6402
- consultation, counselling, and education for survivors and families
- monthly drop-in program for survivors
- geriatric psychiatry assessment, support and referral
- mood clinic
- day hospital for depression
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Short Description
Immigrant Resource Centre -- multiservice centre with newcomer, job seeker and family services for all ages
Settlement and Employment Services
Settlement and Employment Services
- information and referral
- orientation, needs assessment
- translation and interpretation
- supportive counselling
- bridging services
- form filling
- workshops and tours
- seasonal income tax clinic
- group activities for newly arrived immigrants and refugees of all ages to help orient them to their new community and establish social and professional networks
- trained and experienced volunteer mentors assist, with focus on citizenship and civic engagement or skills and career development - contact 416-940-3360
- walk-in centre
- resource materials for internationally trained professionals
- business information
- referrals
- drop-in centre providing settlement and integration information and resources
- access to computers, Internet
- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and summer school programs from July to mid-August
- homework club
- multi-languages service in North York area, connecting parents and students with the schools, parent interviews with schools, parenting group sessions, settlement information sessions - contact 416-292-7510 ext 301
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- staff assistance available
- resource materials
- job boards
- labour market information
- resume clinics
- mock interviews
- workshops
- EarlyON Child and Family Centre, preschool education program for children and their parents
- social and learning skills for preschool children
- parenting education
- parent-child interactive activities
- after school program
- summer camp
- Saturday enrichment classes
- leadership and life skills training, homework help
- employment readiness
- form filling
- supportive counselling
- client intervention assistance
- social, educational and recreational programs
- support groups
- health information workshops
- training and development
- placements
- public education
- food skills training programs
- also facility or hall rentals
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Sunnybrook Health Sciences Centre
Switchboard: 416-480-6100Patient Inquiry: 416-480-4246
Visit Website
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
Areas of Focus
Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required
Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record
Acute care hospital
Areas of Focus
- brain sciences- stroke, dementias, mood and anxiety disorders
- cancer care
- geriatrics including in home assessment, direct psychiatric services, counselling, support groups for patients and caregivers, falls prevention and referrals for seniors with mental health concerns
- heart centre
- trauma and burn centre
- veterans care - residential, dementia and palliative care
- women and babies -- obstetrics, gynecology, neonatal care, accessible care for women with disabilities
Dental Clinic -- full dental care for persons who are medically compromised or require specialized dental care, surgery or consultation including people with HIV/AIDS, hepatitis and people with developmental disabilities; referral required
Pregnancy and Infant Loss (PAIL) Network, 1-888-303-7245 -- see separate record
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Short Description
Case management intake through Access Point, call 1-888-640-1934 or visit www.theaccesspoint.ca
Community Support Program
Intensive case management including assistance meeting basic needs, maintaining stable income, finding and maintaining housing, participating in employment, educational, vocational or social activities, and developing community supports
Pathways for Seniors
Community support program for Tamil-speaking seniors in North York, contact 416-499-5969 ext 275
Case management for French-speaking adults 16-65 years, contact Centre francophone de Toronto, Passages (see separate listing)
Community Support Program
Intensive case management including assistance meeting basic needs, maintaining stable income, finding and maintaining housing, participating in employment, educational, vocational or social activities, and developing community supports
Pathways for Seniors
Community support program for Tamil-speaking seniors in North York, contact 416-499-5969 ext 275
- individualized support for seniors experiencing age-related disabilities including depression, anxiety and dementia
- input and guidance to family members at risk of caregiver burnout
- weekly wellness and health promotion drop-in groups open to all Tamil-speaking seniors
Case management for French-speaking adults 16-65 years, contact Centre francophone de Toronto, Passages (see separate listing)
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Short Description
COVID-19 -- essential client visits only * maintaining rides to medical appointments and dialysis * community programs on hold
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- Support services for seniors
- congregate dining (transportation may be available)
- friendly visiting
- volunteer opportunities
- professional counselling and support to family members caring for a frail, disabled or at risk person
- support groups
- information and referral
- homemaking
- personal care
- respite care
- information and referral
- support for seniors to settle at home when discharged from William Osler Health Centre
- referrals to approved tradespersons for minor home repairs, painting, plumbing, small electrical repairs, lawn care
- home safety inspections
- support programs for South Asian seniors
- assistance with community issues
- workshops
- social groups
- consultation to primary care clinics, support agencies and caregivers providing service to older adults with cognitive impairment and associated responsive behaviours
- on-site personal care, homemaking, case coordination, 24 hour emergency response
- for eligible residents of designated buildings in Etobicoke, West Woodbridge and Brampton
- coordinating rides and helping clients access available transportation options
- case management for seniors living with mental health conditions
- in partnership with Reconnect Mental Health Services and Canadian Mental Health Association - Peel
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Acute care hospital
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
Acute care hospital
- geriatric care
- maternal and newborn care
- palliative care
- pediatrics
Breastfeeding support available by appointment to Scarborough General clients for as long as needed
Geriatric Assessment and Intervention Network (GAIN) Clinic, 416-431-8111 -- for seniors with multiple complex medical problems
- comprehensive geriatric assessment including memory
- education on chronic disease self-management
- teaching about dementia and behavioural care
- advance care planning
- referral to community supports
- access to personal support and home safety assessments
- de-prescribing and medication adjustment
- initiation of treatment for dementia
- barrier-free access to medical treatment and same-day counselling for alcohol, opioid, or other drug-related addictions
- no appointment or referral required; clinic is open Tuesday, Thursday and Friday 9 am-11 am
- clinic is located in the Crockford Pavillion, Room G 721
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Short Description
COVID19 Community Response Team supports household essentials deliveries (call to check availability), and virtual exercise and social program
Non-essential services temporarily suspended:
Service reduction and/or alteration:
Services operating as usual:
Multiservice community and home support agency
Lunch Monday-Friday at various locations with gentle exercise
In-Home Services
Home help, homemaking, respite care, caregiver relief
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
Non-essential services temporarily suspended:
- community wellness group programs such as gentle fitness, dining programs, farmers' markets
- Adult Day Program (ADP)
Service reduction and/or alteration:
- transportation
- House Calls, critical visits only, virtual visits when appropriate
- Social work / care navigation / caregiver support, critical visits only, virtual visits when appropriate
Services operating as usual:
- Dementia care residence
- Transitional care
- Meals on Wheels
- Supportive Housing
- In-Home Services for high-acuity clients, service may be altered for low-acuity clients
Multiservice community and home support agency
- adult day programs
- case management, free
- counselling
- foot care clinic
- Home at Last
- information and referral
- home care
- meals on wheels
- social and recreation activities
- support groups, free
- supportive housing services
- transportation
- volunteer opportunities
Lunch Monday-Friday at various locations with gentle exercise
- Meals on Wheels, Monday-Sunday, hot, frozen, kosher and vegetarian meals, Wellness Boxes (fresh fruit and vegetables)
- Farmers Market, summer food program, low cost
In-Home Services
Home help, homemaking, respite care, caregiver relief
- Home at Last, hospital discharge assistance
- House Calls, interdisciplinary health care for home-bound seniors, free
Transitional Care
Short term stays for patients leaving hospital who need support before moving back home or into long-term care
Supportive Housing
Services for residents at Montgomery Place, Moore Place, George Barker Manor, and Janet Magee Manor, Toronto Community Housing Corporation
- services for residents with dementia at Ewart Angus SPRINT Home, see separate listing
Transportation
For medical appointments, shopping, personal tasks, social activities
Lead agency for Toronto Ride
Assisted transportation for frail seniors and adults with disabilities in Toronto, a partnership of community support service agencies
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Short Description
COVID19 Individual and family supports available virtually and in-person
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Community-based and in-home mental health and addiction services
Some programs and services in collaboration with other community agencies; call or visit website for complete service descriptions and satellite office locations
FAME Family and Caregiver Support Services for individuals in a caregiving role, see separate listings
For Crisis Outreach Services for Seniors (COSS), 416-217-2077, see separate listing for Toronto Seniors Helpline
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Community-based and in-home mental health and addiction services
- case management for individuals with addiction issues and at risk of involvement with justice system, including youth and seniors
- Assertive Community Treatment Teams (ACTT) and multidisciplinary teams, including psychogeriatric supports
- concurrent disorders, dual diagnosis and cognitive disability support services
- supportive housing and homelessness prevention
Some programs and services in collaboration with other community agencies; call or visit website for complete service descriptions and satellite office locations
FAME Family and Caregiver Support Services for individuals in a caregiving role, see separate listings
For Crisis Outreach Services for Seniors (COSS), 416-217-2077, see separate listing for Toronto Seniors Helpline
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Short Description
Helps seniors and their caregivers navigate the health care system ensuring they are connected to the care and services that are needed and wanted * support when seniors are faced with life changes and significant care needs, including:
Education and information sessions include:
- referrals to community resources and programs
- client advocacy
- crisis intervention
- help with long-term care options
Education and information sessions include:
- wellness sessions
- counselling and tours
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Short Description
COVID19 -- Call or visit hospital website for updates on entryway restrictions, current visitor policies and appointment cancellations
Geriatric Outreach Team
Falls Prevention Program
Geriatric Outreach Team
- in-home assessment of homebound seniors living in the community who have complex problems related to health, day-to-day functioning and social concerns
- care coordination and follow up
Falls Prevention Program
- consultation with geriatrician, nurse, physiotherapist and occupational therapist
- group exercise program designed to improve strength, balance and gait
- home safety and home exercise information session
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Short Description
COVID19
Acute Care Hospital
Division of Toronto East Health Network
- call or check website before going for entryway restrictions, current visitor policies and appointment cancellations
- some appointments may be done virtually, contact care provider for details
Acute Care Hospital
- complex continuing care, inpatient rehabilitation
- diagnostic and laboratory services
- obstetrics, labour and delivery and neonatal care, pediatrics
- palliative care
- counselling and support by lactation consultant and/or public health nurse
- no referral needed, but appointment required
- for women who have recently given birth or have adopted a child and are experiencing episodes of postpartum adjustment
- in partnership with several other agencies
- brief counselling
- child and adolescent programs, including transitional youth program
- depression group
- day treatment
- inpatient treatment
- prevocational rehabilitation
- psychogeriatric program
- Mobile Crisis Intervention Team -- crisis assessment and intervention by a mental health nurse and specially trained police officer in response to a 911 call
- Rapid Access Addiction Medicine (RAAM) Clinic -- 416-469-6580 ext. 2517, call for appointment or drop in (check website for schedule) - assessments, counselling, and prescriptions for medications that may help with lessening cravings and withdrawal symptoms.
- withdrawal management, see separate listing
Division of Toronto East Health Network
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