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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
COVID19 Newmarket Drop-By Program Mon-Fri 10 am-4 pm, call 647-512-8754 for details
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Drop-in program with access to support workers, meals and snacks, clothing and personal care items, showers, haircuts, laundry, computer, Internet and voicemail
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Drop-in program with access to support workers, meals and snacks, clothing and personal care items, showers, haircuts, laundry, computer, Internet and voicemail
- health, mental health and addiction support
- housing and basic needs support
- workshops, social and recreational activities
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Short Description
Call Warm Line and Peer Crisis Support Service, 1-888-777-0979, for immediate support (Warm Line cannot be reached from blocked/unknown number)
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
WRAPhub
Central access point for WRAP (Wellness Recovery Action Plan) and FWRAP (Family WRAP) groups, includes group peer support program at various locations; email WRAPhub@krasmancentre.com for information, to register or be added to wait list
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
- virtual groups, visit krasmancentre.com/events for online calendar
- harm reduction kits, naloxone, injection and inhalation supplies available by appointment
- check-in available, email kccheckins@krasmancentre.com for information
- South Simcoe Peer Outreach Program
- Wellness Collaborative Initiative
- homeless supports, including shower, food and access to outreach worker
WRAPhub
Central access point for WRAP (Wellness Recovery Action Plan) and FWRAP (Family WRAP) groups, includes group peer support program at various locations; email WRAPhub@krasmancentre.com for information, to register or be added to wait list
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
- email a.kraus@krasmancentre.com for information
- partnership includes Blue Door Shelters and LOFT Crosslinks
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
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Short Description
COVID19 - Closed for public access until further notice. For more information on re-opening, visit York Region Re-opening
Owns and manages 36 properties across York Region
A number of subsidized buildings and units have been modified to accommodate people with disabilities, including wheelchair or scooter accessibility and design of rooms, doorways, doorknobs and windows; further information available on website
The searchable 'Housing Location' directory www.york.ca/wps/portal/yorkhome/support/yr/housing/housinglocations includes listings for non-profit housing communities in York Region owned and operated by community-based organizations, which may also offer subsidized units, as well as co-operative housing communities seeking new members; apply directly to the housing provider if not a Housing York property
For details on how to apply for a subsidized building or unit, see separate record Housing Access
Owns and manages 36 properties across York Region
- made up of 2,600 rental units that are either subsidized or (at 15 of the sites) affordable market-rate
- provides customer service for residents, and property management services for five emergency and transitional housing facilities
A number of subsidized buildings and units have been modified to accommodate people with disabilities, including wheelchair or scooter accessibility and design of rooms, doorways, doorknobs and windows; further information available on website
The searchable 'Housing Location' directory www.york.ca/wps/portal/yorkhome/support/yr/housing/housinglocations includes listings for non-profit housing communities in York Region owned and operated by community-based organizations, which may also offer subsidized units, as well as co-operative housing communities seeking new members; apply directly to the housing provider if not a Housing York property
For details on how to apply for a subsidized building or unit, see separate record Housing Access
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Short Description
COVID19 -- Contact organization for service updates
Services
Services
- meals
- access to shower and laundry facilities
- case management
- housing assistance
- information, assessment and referrals to other social service agencies
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Short Description
COVID19 Housing support by appointment; contact for information on in-person and telephone supports and services
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Stability Now
Transitional housing program with wrap around support including case management and group activities
Getting Ahead in a Just-Gettin'-By World
8-week, 16-session self-discovery program for individuals who are homeless, including assessment of individual's resources, and building resources toward self-sufficiency
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Stability Now
Transitional housing program with wrap around support including case management and group activities
- capacity 4
Getting Ahead in a Just-Gettin'-By World
8-week, 16-session self-discovery program for individuals who are homeless, including assessment of individual's resources, and building resources toward self-sufficiency
- backpack kit, lunch, transit tickets provided
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Housing and Support Services
Office: 289-340-0348Toll Free: 1-844-660-6602
Office: 905-841-7007
Toll Free: 1-800-263-2288
Visit Website
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Short Description
COVID19 Contact for information on in-person, telephone, or virtual services; call 905-841-7007 ext 322 or toll free 1-800-263-2288 ext 322; visit website for information
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Housing and support services
Addiction Supportive Housing Program
Affordable housing includes assessments, comprehensive and ongoing treatment, case management and addiction counselling, referrals to treatment, and independent life skills training and support
Housing First Program
Case management and individualized treatment plan, help to navigate housing market and secure housing, social and community integration support, counselling, referral to primary care, employment, education, or substance use treatment
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Housing and support services
Addiction Supportive Housing Program
Affordable housing includes assessments, comprehensive and ongoing treatment, case management and addiction counselling, referrals to treatment, and independent life skills training and support
- in partnership with LOFT Crosslinks Housing and Support Services, see separate listing
Housing First Program
Case management and individualized treatment plan, help to navigate housing market and secure housing, social and community integration support, counselling, referral to primary care, employment, education, or substance use treatment
- in partnership with CMHA Toronto, CMHA York and South Simcoe, and Across Boundaries, see separate listings
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York Support Services Network
1-866-257-9776 Office: 905-898-6455
Hotline: 1-855-310-2673
Visit Website
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Short Description
COVID19 -- Office location open to the public
Streamlined Access 289-340-0348 or toll free 1-844-660-6602, or fill out online application
Streamlined Access 289-340-0348 or toll free 1-844-660-6602, or fill out online application
- information and referral for mental health, addiction, dual diagnosis and housing support services in York Region and South Simcoe
- for persons ages 16 and older, dealing with serious mental health concerns, and/or addictions or dual diagnosis
- case management services and peer support are also available
- see separate listing for Community Crisis Response Service
- services for children and youth 6 years to 18 years who have significant delays due to a developmental disability and/or a dual diagnosis
- see separate listing for respite services
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Short Description
Provides supports and services to adults with developmental disabilities and their caregivers
Supportive Living Services and Supports -- housing options can include group homes, supported independent living, individual residential models and specialized accommodations
Community Participation Supports -- connects participants with community participation supports which may include recreational activities, volunteering, life skills training, employment training; group or individual support available
Caregiver Respite -- supports and services to provide respite for primary caregivers
Adult Protective Service Worker -- adult support worker meets regularly with client to connect them to community supports and government-funded services, help identify their strengths and needs, and help them develop problem-solving and life skills to meet personal goals
Behavioural Services/Specialized Supports -- assessment and treatment options to help address client's specific behaviours and other needs, and caregiver training in crisis prevention and treatment intervention strategies
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Short Description
COVID19 Contact for information on in-person and virtual programs
Supportive Transitional Apartments for Youth (STAY Program)
Affordable housing for youth transitioning to independent living
Transitions
Locates affordable market rent, community based units across York Region for youth participants
Housing Assistance
Support worker assists youth in transitioning between locations, conducting housing searches, completing government applications, community referrals, and information on shelters and similar programs
Supportive Transitional Apartments for Youth (STAY Program)
Affordable housing for youth transitioning to independent living
- capacity 11
- 3 apartments in Richmond Hill
Transitions
Locates affordable market rent, community based units across York Region for youth participants
Housing Assistance
Support worker assists youth in transitioning between locations, conducting housing searches, completing government applications, community referrals, and information on shelters and similar programs
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Krasman Centre, Richmond Hill
1-888-780-0724 Office: 905-780-0491
After Hours: 905-780-0491 ext 110
Visit Website
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Short Description
Call Warm Line and Peer Crisis Support Service, 1-888-777-0979, for immediate support (Warm Line cannot be reached from blocked/unknown number)
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
Welcome Basket
Short term program supporting individuals transitioning back into community after clinical treatment, including information and referrals, peer support, and practical supports
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
Social support programs for individuals and families
Includes peer support outreach, application assistance, family drop-in programs, workshops and community-based programs, and peer navigators in emergency departments (North York General, Southlake Hospital)
- virtual groups, visit krasmancentre.com/events for online calendar
- harm reduction kits, naloxone, injection and inhalation supplies available by appointment
- check-in available, email kccheckins@krasmancentre.com for information
- South Simcoe Peer Outreach Program
- Wellness Collaborative Initiative
Welcome Basket
Short term program supporting individuals transitioning back into community after clinical treatment, including information and referrals, peer support, and practical supports
- clothing and toiletries
- groceries
- small kitchen appliances
Partner in Housing to Health
Assistance in securing housing for people who are chronically homeless, includes wraparound supports to maintain housing
- email a.kraus@krasmancentre.com for information
- partnership includes Blue Door Shelters and LOFT Crosslinks
Warm Line and Peer Crisis Support Line 1-888-777-0979, peer support via phone or chat, see separate listing
Drop-In Centres, supports available, see separate listings
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Short Description
Housing Resource Centre to assist those looking for permanent housing, services include:
Housing Access Workers also provide support through other community agencies
- assistance with accessing funding for rent related expenses
- assistance with accessing funding for utility related expenses. Intake provided in some areas
- assistance with accessing funding for support services needed for individuals with a disability or mental illness who are unable to live independently without care, supervision and/or support
- landlord/tenant mediation
- referrals to community resources
- maintaining a landlord registry
- maintaining a housing registry of houses, townhouses, apartments, rooms and shared accommodation
- assistance with applications for subsidized housing which must be forwarded by client
- assistance with applications for Ontario Electricity Support Program (OESP)
- Member of the Simcoe County Alliance to End Homelessness
Housing Access Workers also provide support through other community agencies
- Barrie Public Library - Tue and Thu 1 pm-4:30 pm
- Ontario Works (Barrie Office) - Mon 1 pm-4 pm, Wed 9 am-12 noon
- see Outreach Locations - Drop-in
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Short Description
Focuses on moving people who are chronically homeless as rapidly as possible from the street or emergency shelters into permanent housing with supports that vary according to participant needs.
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Youth Mental Health and Addiction Services
1-800-461-4319 Office: 705-726-5033
Crisis: 705-728-5044
Visit Website
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Short Description
Youth Mental Health Services are available in a blend of in person and virtual by secure email, voice, Ontario Telemedicine Network (OTN) or text
Case management
Case management
- for individuals 16 - 24 who live in Barrie and are experiencing serious mental illness and need assistance with things such as finding and maintaining housing, daily living skills, exploration of income supports, and making connections with community resources
- for youth between the ages of 12 to 24
- topics may include Self-Esteem & Healthy Relationships, Ending Self Harm, Peer Support
- programs and workshops vary, see website for details
- on Mondays from 1 pm-4 pm to help individuals who are looking for information and/or support regarding mental health and addictions
- staff will be available to discuss individual needs, provide connection to CMHA services, assist with information and referrals to other community services, and answer questions related to mental health and addictions
- on fourth Monday of every month from 6 pm-7:30 pm
- drop in group for parents or caregivers of youth experiencing mental health issues
- talk with others about their experiences and get information and support
- Mental Health Crisis Line (Mon-Sun 24 hours): 705-728-5044 or 1-888-893-8333; if your call to the crisis line is answered by an automated service, leave a message and a crisis counsellor will return your call promptly
- Telecare: 705-726-7922
- Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868 to chat
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Short Description
COVID19 -- contact location for COVID-related service updates
Enhanced Language Training for Internationally Trained Professionals
English as a Second Language (ESL): provided at various levels
Settlement Services
Enhanced Language Training for Internationally Trained Professionals
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
- language skills training in English for work or studies, Canadian culture, settlement and employment information
English as a Second Language (ESL): provided at various levels
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
- citizenship preparation
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Shelters and Community Supports
Crisis: 1-800-263-3247 Office: 1-800-263-2231
Office: 905-709-0900
Visit Website
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Short Description
Emergency shelters and crisis line, call 1-800-263-3247
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
Emergency shelter, crisis intervention, outreach, counselling and support services
Emergency Shelters
2 shelters, 24 hour crisis line and crisis intervention
Community supports
Non-shelter resident services include counselling and group supports for women and children, parenting programs, legal support program, and transitional housing support, public education and prevention programs, and volunteer opportunities
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Short Description
Newcomer support ministry
- helps with arranging temporary accommodation
- assistance with documents and applications
- orientation and job search
- volunteer opportunities
- located at an English and Arabic speaking Congregation at Chapel Place Presbyterian Church, Arabic Presbyterian Church in Canada
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Short Description
Staff available to assist with:
Donations
- bag lunch or emergency grocery bag - provided between 11 am-5 pm - also available through Outreach Van
- general support
- hygiene supplies and seasonal clothing
- Harm Reduction supplies
- access to short-term warming space, free showers, and washroom
- Health Cards and other paperwork
- transportation needs - local and out of town for housing and health care needs
- referral to other programs and community resources
- an access point to facilitate medical, corrections and other support appointments virtually
- Housing Support Worker
- HEPCURE free testing
- Para Medicine
Donations
- Donations of breakfast and lunch items for shelter guests as well as donations of survival gear, toiletries and cleaning supplies are needed
- if you have donations, do not go to 88 Mulcaster without first calling 705-828-3477 or emailing getconnected@busbycentre.ca
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Short Description
At this time, shelter is open for youth that are currently living there.
Crisis care facility offering:
Held weekly for any youth residing at Youth Haven who would like to see a doctor on a drop-in basis, services include:
Accept donations of:
Crisis care facility offering:
- emergency care housing, food and clothing
- 19 beds
- support in life skills development (dress, hygiene, cooking and budgeting)
- short or long term stay, length of stay determined by person's need and rate of progress
- long term stays require carrying out a plan (continuing education, work, or job search)
- in-house and mobile outreach counselling services for individuals and families
- information and referral
Held weekly for any youth residing at Youth Haven who would like to see a doctor on a drop-in basis, services include:
- full exams
- medication dispensing and monitoring
- advice and information about personal care
- referrals for more complicated physical needs
- second and fourth Tue of the month (except Jul-Aug) at Downtown branch of the Barrie Public Library
- Staff are available to answer any health and wellness questions, activities and snacks also available
- Partnership between Youth Haven, the Barrie Community Health Centre and Canadian Mental Heath Association
- Purchase a box for $50, contains scarves, gloves, tuques, toiletries, hygiene products, gift cards, bus tokens and more
- Campaign runs until Christmas
- Donors can be eligible to win prizes
Accept donations of:
- Food staples: drop off Mon-Fri 8 am-4 pm at 22 Wellington St E
- donations of store purchased food, clothing and house/cleaning supplies are being accepted, cannot accept homemade meals at this time
- Christmas gifts, winter clothing, socks, hygiene and beauty supplies, school supplies, baked goods, youth-geared Gift Cards (movies, restaurants etc.), bus tickets/passes
- if you have something to donate, call 705-739-7616 to let them know when you will be coming to the house
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Language and Skills Training Services, Markham North Welcome Centre
Office: 289-846-3645Visit Website
Welcome Centre Immigrant Services, Markham North, 8400 Woodbine Ave, Ste 102 & 103
Markham, ON, L3R 4N7 (34km)
Markham, ON, L3R 4N7 (34km)
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Short Description
COVID19 -- contact location for COVID service updates
Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting
Settlement Services
Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting
- individual counselling and action plan development
- volunteer placement, mentoring, networking, resume and interview preparation
- language skills training in English for work or studies, Canadian culture, settlement and employment information
Settlement Services
- orientation, assistance with documentation, interpretation and translation
- information and referral -- employment, housing, health, legal
- crisis intervention and supportive counselling
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COVID19 Open for curbside pickup of baby clothes and diapers, by appointment only (call for details)
Crisis pregnancy services to distressed pregnant girls and women in carrying their babies to term
Crisis pregnancy services to distressed pregnant girls and women in carrying their babies to term
- counselling, information and referrals on community resources
- assistance in finding accommodation
- free pregnancy testing
- clothing for mother and baby
- confidential
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Short Description
Services include:
Housing Stability Program
Housing Stability Program
- rental arrears and/or utility or energy arrears
- last month's rental deposit
- moving costs for those that move to secure more affordable accommodation
- assistance with rental arrears, moving cost, and utility arrears
- staff assist to locate units available in the communities that clients wish to live
- assist with rental applications, completion of a standard lease and connecting clients with housing providers
- market rent and rent-geared-to-income (RGI)
- year-round I.D. replacement for birth certificates
- staff assist with processing application information and will provide payment for the document
- expedited birth certificates will not be expensed by North House
- birth certificate replacements available to both clients, and their child if required
- complete taxes for the current year and 10 years prior
- e-file to CRA
- staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB
- staff can attend scheduled hearings as emotional and moral support but cannot speak on client's behalf
- Opening Doors in Durham Region where landlords may be eligible to receive a signing bonus of up to $1,000 to provide permanent, affordable, and supported housing solutions to the communities in north Durham Region
- assistance with arrears of electricity or natural gas bill and facing possibility of disconnection
- lowers electricity bills for lower-income households
- provides a monthly credit to eligible customers based on household income and household size
- credits are applied directly to eligible customers' electricity bills
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Short Description
COVID19 -- Call or check website for service updates
Residential Services
Residential Services
- community group homes and apartment living for adults 18 years and older
- some homes wheelchair accessible
- vocational training
- life skills, educational workshops
- respite services
- recreation and arts programs
- March break program for youth 16-21 years
- art therapy, behaviour therapy
- counselling and psychiatric consultation
- transitional and permanent treatment programs for disorders such as Prader Willi Syndrome
- residential services
- drop-in/day program
- family support
- information and referral; assistance with housing and financial issues
- social, recreational and educational programs
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Short Description
Settlement services
- reception and arrival orientation
- assistance with housing and banking, and other needs
- referral to government and community services
- form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
- help to restore lost or stolen documents
- translation and interpretation
- information and referral to employment services
- seasonal income tax clinic
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Short Description
COVID19 -- Some services have reopened or are operating virtually; for more information, call or visit website:
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
Advocates for and provides support and services to children, youth and adults with an intellectual disability
Children and Youth
- information on early childhood programs, school placement, registration, education plans
- help in accessing funding and programs
- development of a plan to ensure consistency between home, school and community programs
- employment programs for youth
- skills development including literacy, money management, social skills, and travel training
- job placement
- Adult Protective Service Worker Program (APSW) -- supportive services for adults 18 years and older living or planning to live independently in the community. Services include case management, counselling, advocacy
- Family and parent support groups
- in-home consultation and collaboration with other professionals to plan for services
- supported group living
- supportive home share
- supportive independent living
- LIGHTS, www.lights.to -- helps families explore community residential options and funding eligibility
- adult fee-for-service programs
- residential respite for children and adults
- summer camps
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Short Description
COVID19 Safety measures in place, visit website for details
Harm reduction emergency shelter, includes food, transportation, referrals, case management, counselling, and housing support service
Harm reduction for marginalized, homeless, and street-involved youth; some services provided by community partner agencies
Harm reduction emergency shelter, includes food, transportation, referrals, case management, counselling, and housing support service
- capacity 41
Harm reduction for marginalized, homeless, and street-involved youth; some services provided by community partner agencies
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