Searching for Street Outreach

COVID19 - Closed for public access until further notice.

Provides outreach/crisis services related to homelessness, including service navigation and short-term intensive case management

Covid19 -- all LOFT seniors and 24/7 adult supportive housing locations will only allow essential visitors until further notice (those who have a resident who is dying or very ill) * community and residential supports will continue


Mobile service Van

• mental health and nursing assessment/care
• crisis support, intervention and prevention
• condoms, needle exchange
• assistance in finding shelter and transport for first-time access to shelter, and survival supplies like food, clothing, sleeping bags, tarps and tents
• information and referral

COVID19 -- Contact Health Connection for more information


Street Outreach Van (operated by LOFT/Crosslinks) provides services at convenient locations throughout York Region

• basic needs items such as food, clothing and shoes, sleeping bags, tents, tarps and blankets
• needle exchange supplies and information
• mental health and addiction resources including crisis support, intervention and prevention
• referrals to shelters and other community supports
• sexual health information and resources

Detour Outreach available seven days per week. Provides people with:

• basic needs
• blankets and clothing
• bagged meals: lunch, dinner and water
• tents and tarps
• access to showers
• conversation
• minor first aid attention
• referral to other programs and community resources
• harm reduction supplies
• brief crisis counselling
• advocacy support

Outreach Van - Daily Stops:

• Spirit Catcher at 1:30 pm
• CMHA 15 Bradford Street at 5:30 pm
• All other times by appointment

Drop-In

• breakfast, lunch
• access to clothing bank, shower and telephone
• legal help
• information about Ontario Works (OW) and Ontario Disability Support Program (ODSP)
• community outreach

Ve'ahavta Skills Academy (VSA) -- 8-month essential life skills program including classroom workshops, vocational assessments and case management sessions -- 9-week core program includes

• online workshops 3 days/week on pre-employment and life skills training
• follow up includes a 4-week bridging program and 6-months post-program support one-on-one with a case manager to identity goals and set action plans in place to achieve those goals

Building Foundations for Women (BFW) -- 8-month life skills and personal development learning program -- 9-week core program includes

• workshops 3 days/week on personal development and life skills training
• supports women experiencing poverty and other life challenges to build stable and active lives and move toward their employment and education goals
• follow up includes a 4-week bridging program and 6-months post program support one-on-one with a case manager to identify goals and set action plans in place to achieve those personal goals

Life Stabilization Program (LSP) -- 12-week program providing case management support to individuals struggling with poverty, mental health, and other complex challenges

• participants identify goals and work on action plans to achieve these short-term realistic goals
• ongoing peer support groups to promote interpersonal skills development

Recipe for Success: Preparatory Program -- 8-week employment training program for individuals interested in working in the food service industry

• combination of online workshops and in-kitchen hands on training designed to increase knowledge, skills, and confidence around food preparation in a commercial environment

Recipe for Success: Internship Program

• graduates of the Recipe for Success Preparatory Program can apply for a 4-month paid internship in Ve'ahavta's commercial kitchen to further enhance their skills and work experience
• participants attend two shifts per week where they lead volunteers in preparing hot, nutritious meals that support our mobile outreach program
• participants receive industry specific training such as a Food Handler's Certificate and First Aid/CPR

The Upper Shelf: Inventory Management Internship Program

• 4-month paid internship program in Ve'ahavta's warehouse
• participants learn to receive, sort, and track items in a warehouse setting using an inventory management database
• participants receive industry specific training such as Ladder Safety, Manual Materials Handling, and First Aid/CPR

Mobile Jewish Response to Homelessness (MJRH)

• mobile outreach vans deliver essential supplies to those experiencing homelessness across the city
• one van operates 7 shifts per week and second shift operates 3 shifts per week
• delivers food, clothing, hygiene supplies and harm reduction kits to those experiencing homelessness
• Outreach Workers on shift also provide referral services to those looking for further connections to supports

Volunteering

• hands-on, engaging, meaningful volunteer experiences in every program area
• contact office if interested in volunteering in any of the above programming areas

Member agency of Toronto Drop-in Network (TDIN) and the Toronto Alliance to End Homelessness (TAEH)

Housing Services

• housing counselling
• information and referral
• matches tenants with landlords, eviction prevention, landlord outreach and recruitment, housing listings
• voluntary trusteeship service
• street outreach to persons who are homeless, Streets to Homes follow up support for clients who have been placed in housing

MyAccesstoHousingTO (Housing Connections, see separate entry) Community Partner -- assistance with housing search and application process

Rent Bank access centre -- interest-free repayable loans to low-income households who are in rental arrears or need to move into more suitable housing

• must have legal status in Canada and meet income requirements
• clients of Ontario Works and Ontario Disability Support Program may be eligible
• landlord and tenant mediation
• money management advice
• follow-up search assistance and community referrals
• also interest-free loans for first and last month's rent deposit to move into more affordable housing

Access centre for Ontario Electricity Support Program -- assistance with applications

• also for LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto -- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
• for help with Enbridge gas bills call 1-855-487-5327

Counselling and family support services, including child and adolescent therapy, anger management, court diversion services, youth day camp, outreach to street youth, and professional consultation and support program for community agencies

Family Support Program
Assessment and treatment planning, crisis intervention, and individual therapy for children, youth and adults

• child management sessions
• strategies for enriching school performance
• aftercare follow-up for youth discharged from residential treatment or foster care
• parenting courses for teen mothers and families with young children or teens

Child and Adolescent Therapy Program
Individual and family therapy, and parent consultation, for children and youth 3-16 years who are coping with anxiety, ADHD, grief and loss, poor self-esteem, bullying, abuse and trauma, and adjustment challenges to significant changes such as moving, new school, adoption or foster care, or birth of a sibling

• play therapy
• cognitive-behavioural therapy (CBT)
• trauma-focused cognitive-behavioural therapy (TF-CBT)

Anger Management Clinic
11-week individual or group course on personal control for children, youth and adults

Get Off The Streets (GOTS)
7-week summer day camp program for youth 13-19 years in designated high risk areas, includes leadership, mentoring, life and social skills, includes sports, outings and cultural events, and volunteer hours opportunity for high school students

JumpAhead After School Program
For students 12-18 years, includes development of social and academic skills, and therapeutic support to transition from elementary to high school and navigate social situations

Francophone community health centre

Health and Medical Services

• family physicians, medical clinics and nursing care
• home visits by nurses
• dietitians and nutrition counselling
• anonymous HIV testing
• diabetes education program
• 24-hour medical hot-line
• immunization
• free diagnostic and specialist services for uninsured immigrants without legal status

French Social/Medical Interpreter Service

• interpretation in hospitals, clinics or doctors' offices
• homeless outreach and intervention
• assistance in obtaining identification
• advice on obtaining social assistance through Ontario Works
• mental health therapy, counselling and outreach for individuals, couples, families and groups
• crisis intervention
• relaxation group
• counselling and outreach for people with severe and persistent mental health issues

Community Access Services

• Commissioner of Oaths
• computers, internet access, fax, photocopier
• income tax clinic
• Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone

Harm Reduction Services -- individual and community support or information about opiate use and addiction, addiction counselling, counselling and case management, harm reduction supplies (mobile and fixed site)

Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing

Street Outreach Services

• mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
• provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing

Financial Empowerment and Problem-Solving (FEPS) program -- financial literacy workshops, income tax clinic, budgeting, mobile community financial worker

Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough

• distribution of safer sex tools, community referrals and informal case management
• access to sexual health testing appointments

COVID19 Housing and other workers can be reached by telephone, fax or email; group programs, and community support and outreach offices temporarily closed

Assistance for women in accessing and maintaining safe, affordable housing, and in developing community support networks, including support for women with children who have experienced or survived violence, practical support to women who have been homeless or lived in poverty for a long period, assistance for women with mental health or substance abuse issues to live independently in the community, and support for women with disabilities

• information, referrals, community links including immigration and legal information
• family advocacy
• individual and group support
• workshops and seminars
• community development and outreach

Transitional Housing Support Program
Includes assistance with application process for subsidized housing in Toronto, as well as Durham, Peel and York regions

• safety planning, crisis support, advocacy
• connections to community resources
• assistance with finding furniture and household items

COVID19 Peel Street Outreach Program mobile team provides food, personal supplies, housing/emergency shelter, mental health and/or substance help, call Street Helpline 1-877-848-8481 or Centralized Shelter Intake 905-450-1996 Monday to Sunday 24 hours

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Emergency and transitional shelters, street outreach, support services and help to find permanent housing

COVID19 -- Housing support services currently offered in-person with all COVID19 safety protocols

Community services

• information and referral
• filling out forms
• tenant issues, legal information, advocacy
• resume assistance, computer skills development
• HIV/AIDS harm reduction program
• outreach to injection drug users within a harm reduction model
• outreach to homeless people
• community development
• income tax clinic
• volunteer opportunities
• newspaper

Outreach and long-term housing assistance

Mobile Housing Outreach
Services for homeless people who request assistance obtaining housing, includes help with finding appropriate housing, aftercare resources and support to help keep clients housed

• also offered at shelters and drop-ins
• in partnership with Toronto, Streets to Homes

Aboriginal Elder Outreach Project
Elder provides teachings and ceremonies focused on Indigenous customs, values, and practices in order to improve sense of belonging as well as physical, mental, spiritual, and emotional health

• works to increase client's chance of maintaining stable housing
• contact office or outreach@nameres.org for information

COVID19 -- Many services continue virtually; email or call organization for information


Access to support, prevention, and community based interventions

• individual counselling and support, advocacy
• case coordination, accompaniment to appointments
• assistance with form filling, information and referral
• Peel Works Needle Exchange program
• safer sex and harm reduction supplies, including HIV Self-Test Kits
• street outreach for drug users
• emergency financial assistance, transit tokens and food vouchers
• community education and awareness, including targeted prevention education to at-risk populations
• 2SLGBTQ+ programs
• peer education and support groups, monthly drop ins
• health promotion and speakers bureau

Downtown Brampton clinic, 118 Queen St W, 3rd fl

COVID19 All CMHA Peel Dufferin offices closed to walk-in service

For crisis situations call 24.7 Crisis Support Peel Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)

For support, assessment and access to programs call Intake at 905-451-2123 or 1-877-451-2123, Monday to Friday 8 am-8 pm

Staff available through teleconferencing during regular business hours, all non-essential in-person meetings suspended, and internal events, training and workshops postponed; visit website for updates and information

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Comprehensive wraparound service teams for individuals with complex needs and severe mental health issues

• short and long-term counselling and case management for individuals with mental health and substance use issues
• grants and financial support individuals experiencing housing issues
• mobile outreach for people living on the streets or who are under-housed and have mental health and addiction issues
• court support, and pre-charge diversion program (Caledon)
• system navigation and case management for seniors experiencing neglect and abuse

Education and training to the larger community on stigma surrounding mental health and addictions issues

BounceBack Ontario, 1-866-345-0224, bouncebackontario.ca
Online and virtual mental health supports (see separate listing Canadian Mental Health Association, Ontario)

COVID19 Building closed and services limited; food hamper delivery and takeout meals available, as well as street outreach with food packages; due to demand, food hamper wait-list may be in effect, contact for details

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Neighbourhood centre for creative enterprise and community learning

• food access projects, community lunch
• food packages distributed in partnership with Toronto Food Not Bombs
• addiction recovery supports and supportive housing
• mental health therapeutic supports
• employment support
• outreach, including street outreach

COVID19 -- Contact for updated details on available services, restrictions and safety measures.

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Outreach and assistance in finding, obtaining and maintaining housing; networking and professional training opportunities

Homeless Outreach Program (HOP)
Outreach for persons living with HIV/AIDS who are homeless, including peer-led housing help drop-in program:

• housing search and placement
• eviction prevention
• transitional supports

AIDS Bereavement and Resiliency Project of Ontario - abrpo.org
Training and consultation to AIDS service organizations

Ontario Harm Reduction Network (OHRN) - www.ohrn.org
Training, networking opportunities and consultation to service providers and agencies; The Outreach Network (TON); provincial network of front-line harm reduction workers

COVID19 Contact for information on available services, enhanced screening, and guest access to transitional housing

Community Services
Information and referral, housing and shelter supports and outreach, medical clinic, concurrent disorders support services

• drop-in program
• income tax clinic
• Fair Change legal clinic
• nursing clinic
• mental health and justice program
• harm reduction equipment and support
• creative programs
• catering

Friends Restaurant
Low-cost meals, credit available

• brunch Monday-Friday 10 am-12 noon
• supper Monday-Friday 4 pm-5:30 pm

Housing
Permanent, shared accommodation, includes private bedrooms and bathrooms, shared kitchens and living rooms; also transitional housing

• 24 hour support staff

For Safe Injection Site at 139 Jarvis St, with supervised consumption and treatment services, see separate listing

Operates from designated hostels, drop ins and health centres, providing assistance in finding and maintaining housing

• one-to-one practical support and case management
• conflict resolution
• crisis intervention
• accompaniment
• advocacy

Housing Connections (see separate entry) Community Partner, providing assistance with housing search and application process

Community outreach programs, including family reconciliation counselling, housing search and landlord negotiation assistance; volunteer opportunities

For emergency shelters and transitional housing, see separate listings

Family Reconciliation Program
Mediation and counselling for youth who are homeless or at risk of homelessness, and their identified family

Home for Good
Intensive case management supporting youth to obtain and maintain permanent housing; collaboration of community organizations using Housing First for Youth model

Housing Program
Intensive case management; assists youth in building positive relationships with landlord and/or property management; advocacy and information on rights and responsibilities

Outreach
Assist youth in community in development of life skills, problem solving skills; promotion of social support networks and personal independence

Crisis intervention centre, residential, non-residential and community support services, including education, pastoral ministry, runaway prevention program, day program and community youth meal programs

For full details on Emergency Shelter, see separate listing

Community Support Services, 416-204-7037
Drop-in for ex-residents and non-residents

• hot meal or food package
• clothing and hygiene necessities
• showers and laundry
• assessment and referrals
• counselling
• health care
• housing help
• legal resources, ID clinic
• literacy and life skills
• assistance in finding and keeping a job
• computers and free wifi
• recreation

BensKids Health Centre
Health services, including primary medical care

• diagnostic services and referrals
• access to health and mental health professionals
• health education
• assistance in obtaining medical coverage

Member agency of Toronto Drop-in Network (TDIN), and member of Daily Bread Food Bank

The Works Van - operate Monday to Saturday from 6:30 p.m. to 11:00 p.m. Calls to request service are taken between 4:30 pm. and 6:30 pm

Services include:

• distribute harm reduction supplies
• safer drug use education
• safer disposal of sharps education
• Naloxone training and distribution
• testing, vaccinations and wound-care (when nursing staff available)

Street Outreach- Outreach services to surrounding Victoria and Dundas area and other areas as needed.

Services include:

• connect with people who use drugs
• increase awareness and use of supervised injection services throughout Toronto
• promote good neighbour practices among people who use drugs, including safe disposal of drug use supplies
• collect discarded harm reduction supplies found while doing outreach
• provide education to workers and staff at local businesses on safer needle handling and disposal practices
• coordinate with other outreach activities in the community
• liaise with other service providers, including Streets to Home, mental health supports, and detox and drug treatment services
• provide safer drug use education, including overdose prevention and response
• provide safer drug use supplies, and distribute naloxone
• encourage safer drug use supply disposal

Call 311 for assistance with concerns about discarded drug-use supplies around your business or residence

COVID19 -- Services offered:

• harm reduction supplies
• ID Safe
• Overdose Prevention Site
• mental health case management for existing clients
• nursing clinic for urgent issues/wound care

Visit website or call before going for updates


Nursing Clinics

• primary care nursing with onsite and outreach clinics
• service provided by registered nurses or nurse practitioners
• no Ontario Health Insurance required
• call or visit website for hours and locations

Walk-in Services

• personal and feminine hygiene supplies
• safer sex supplies
• socks and underwear, sleeping bags (and gloves, toques, long-johns, during fall and winter)
• information and referral
• access to telephone and fax

Harm Reduction

• safe injection and crack smoking kits
• volunteer kit making
• community outreach
• weekly drop-in

Overdose Prevention Site -- Monday-Friday 10 am-4 pm

Identification Replacement -- assistance with replacing birth certificates, Records of Landing (Verification of Status), health cards or marriage and death certificates

ID Safe -- identification storage facility and secure mail service

Community Health Program -- for homeless and under housed persons with mental health issues needing support and crisis intervention

Drop-in crisis centre includes addiction and mental health case management and crisis intervention, medical clinic, Happy Feet clinic

• hot take-away meal Wednesday and Friday 4 pm, Saturday 3 pm, and every other Tuesday 4 pm
• resource access: telephone, ID clinic, Monday 10 am-12:30 pm
• Women's Social Club Tuesday 1 pm-4 pm
• recreation and craft activities, yoga, self-care workshops
• outreach services including substance abuse support
• liaison with other community agencies and government services