Searching for Interpretation / Translation

Services and supports for individuals who are Deaf and hard of hearing

• general support counselling
• mental health/wellness counselling
• sign language interpreting
• hearing care counselling program for 55+
• hearing healthcare/audiology services
• communication devices program
• video conferencing services
• employment services for job seekers
• sign language classes for individuals and businesses

Emergency Interpreter Service, 24 hours, 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS or text 416-712-6637

Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca

Multilingual communication services (written, verbal and digital) for over 100 languages including services such as traditional interpretation and translation services, interactive digital tools (DVD/web instructional videos with fillable forms) and a Multilingual Contact Centre that helps organizations talk directly to their customers or convey messages for them

COVID19 -- office open with reduced schedule Tue-Thu 10 am-3 pm; phone, and online support and referrals available - call or email organization


Support, education and awareness, HIV supportive case management, pre/post-test counselling, treatment/medication support, interpretation and transportation support, food and nutritional support, practical/emergency assistance, harm reduction supplies and information

Rainbow Space
2SLGBTQ+ peer support, volunteer and leadership development, and peer learning and wellness promotion

• health and social services information and resources
• sexual health education and supplies
• lending library
• social and recreational activities

Social services

• settlement services including form filling
• interpretation by volunteers
• resume editing
• support and counselling for abused women
• information and referral
• cultural events

Programs generally take place at Toronto Public Library, Northern District Branch, 40 Orchard View Blvd

Professional American Sign Language-English Interpreters and real-time Note-takers provide deaf and hard of hearing people, and those using spoken English in our community, with mutual access to clear communication with one another. Services may be provided in a variety of settings (medical, business, workplace, educational, etc.) and may be offered in-person/on-site or remotely.

Provide support and equal access to information, education, resources and services from within the community promoting healthy independent living. Services can be provided in person, virtually or a combination of both.

Personalized support may include:

• LITERACY support, including filling out forms and applications
• Short-term COUNSELLING, crisis intervention and referrals
• COORDINATION of complex services
• Providing an ACCESSIBLE LINK to local community resources
• ADVOCACY for individuals and accessibility education to community
• Specialized PROGRAMMING FOR CHILDREN with hearing loss of all ages, and their families living in Simcoe County and Muskoka
• Inclusive in-person and online groups, educational WORKSHOPS and events
• COMMUNICATION strategies for individuals with hearing loss and the community at large
• RESOURCES and information relating to hearing loss implications, technical devices, language and culture
• Specialized support and wellness visits to SENIORS (virtual and in-person visits)

Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, as well as those using an alternative to spoken communication, in their preferred language or mode of communication (speech reading, sign supported speech, text, AAC).

Author, Translator and Tutor

• technical and general translation (French to English, English to French), tutoring for Grades 1-8 (French and English), speech writing and event coordination
• online tutoring available in French and English, all subjects
• meditation and beginner yoga also available

Provides services to increase the independence of people who are culturally deaf, oral deaf, deafened

CHS Interpreting & Translation Services (OIS)

• professional sign-language interpreters
• set fee - organizations and businesses are responsible for the cost of making their services accessible no matter who requests the interpretation service
• advance booking preferred
• for after hours emergency interpreter services for health and mental health emergencies, contact:
  • CHS Interpreting & Translation Services, After Hours Emergency Interpreter Service at 1-866-256-5142 or TTY: 1-866-831-4657 or
  • email urgent@chs.ca or awareham@chs.ca

Communication Devices Program

• carries a wide variety of devices to assist individuals who are deaf, deafened and hard of hearing including TTYs (text telephones), visual smoke detectors, baby monitors, signaling devices and alarm clocks
• registered ADP vendor for Teletypewriter for the Deaf

Accredited and certified by the Canada Translation Bureau, Public Works, Immigration and Refugee Board, and other agencies of the Government of Canada in a variety of specialties including:

• certified Spanish translations, interpretation, and transcriptions
• remote telephone interpreting
• simultaneous and consecutive interpreting in conference or court
• translation of technical web sites, magazines, books and catalogues
• translation of documents required for immigration to Canada such as, driver's license, birth certificates, criminal reference checks, marriage certificates etc.
• FOR TRANSLATION SERVICES leave a detailed message of the services needed, including attached copies of the files requiring certified/regular translations
• FOR INTERPRETING SERVICES leave a detailed description of service required, dates, time and place, conditions required, the subject and related information of the interpreting

Member of the Simcoe County Local Immigration Partnership Council (SCLIP); a community partnership focused on the development of settlement strategies for newcomers while promoting positive relationships, opportunity, and use of local resources effectively

COVID19 -- services continue by phone, email, and video, online workshops and webinars available; offices are closed except for refugee shelters; see website page linked here for phone numbers to contact staff at specific services
COVID-19: SERVICE NOTICE


Enhanced Language Training for Internationally Trained Professionals -- sector specific language training and career orientation in finance and accounting

• individual counselling and action plan development
• volunteer placement, mentoring, networking, resume and interview preparation

LINC (Language Instruction for Newcomers to Canada) upon assessment by Achēv [York Region] -- see separate entry

• language skills training in English for work or studies, Canadian culture, settlement and employment information

Attendees may qualify for bus fare, or childminding during class

Settlement services

• orientation, assistance with documentation, interpretation and translation
• information and referral -- employment, housing, health, legal
• crisis intervention and supportive counselling

LTW (Language Training at the Workplace) at the employer workplace within York Region -- employer customized training for eligible employees

Language Instruction for Newcomers to Canada (LINC)

• English classes upon assessment by Achēv -- see separate entry
• childminding may be available for attendees with children
• weekend classes

Settlement Services

• assistance filling out government forms, translation and interpretation of documents, documentation for supportive housing applications
• counselling, information and employment services including orientation to Canada, citizenship information and workshops, job search workshops and help with resumes, cover letters and referrals for mentoring

EarlyON Child and Family Centre -- see separate listing

COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools


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Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry, childminding for eligible attendees, full-time, part-time and evening classes

Community Services

• programs for youth, seniors, and women
• EarlyON parenting program
• recreation activities, workshops and seminars, volunteer training program, and heritage program for children
• seasonal income tax clinic

COVID19 In-person and virtual services available; phone and virtual counselling to frontline health workers and their families, and others members of the public, in Ontario; also assists permanent residents, convention refugees, student visa and work permit holders with Employment Insurance (EI)and Canada Emergency Resource Benefit (CERB) applications

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Linguistically and culturally sensitive counselling and settlement services for individuals and families

Counselling and Psychotherapy
Individual, group, couple, marital and family counselling and mental health psychotherapy, for issues such as elder abuse, family violence, wife assault, male batterers, incest, sexual assault, offenders, bereavement, problem gambling, substance abuse; crisis intervention; referrals to community partners as necessary

• consultation for human service providers
• satellite offices (limited hours, by appointment only) in Toronto (602 Queen St W), Markham (5665 14th Ave), Mississauga (720 Burnhamthorpe Rd W, Unit 2), and Unionville (600 Village Pkwy)

Family programs, including parenting and family life education, and youth counselling and leadership development

Partner Assault Response (PAR)
12 week group education and counselling program on domestic violence and non-abusive ways of resolving conflict

• victims/partners of the offender provided with support including safety planning, referrals to community resources, and information on offender's progress
• group counselling in Cantonese, Mandarin and Vietnamese

Settlement Program
Orientation, needs and eligibility assessments, interpretation and translation; information and referral topics include immigration, issues of concern to refugees and foreign domestic workers, citizenship, social assistance benefits, legal aid, housing, child care, English classes, and education and employment training

• computer access
• job search and employment counselling
• assistance in accessing services

Housing and Transitional Support Program
Counselling, information and referrals, crisis intervention and case management for women who have experienced violence, and their children

• community services information on issues such as housing, legal, financial, health care, immigration, children's services
• settlement support including assistance setting up safety plan, ongoing counselling and support

COVID19 -- all locations now open to the public, and services are now available in-person, via telephone, email and other online tools

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Assists newcomers to adapt to life in Canada

Settlement Services

• orientation and cultural transition counselling services
• information and referral
• translation and interpretation
  • on education, immigration, housing, transportation, children's benefit, taxation, employment, health care system, citizenship, senior's benefits, recreation

Language and Skills Training

• participates in LINC (Language Instruction for Newcomers to Canada) in English, upon assessment by Achēv -- see separate entry, part-time and evening classes

Settlement services

• reception and arrival orientation
• assistance with housing and banking, and other needs
• referral to government and community services
• form filling help with government applications such as SIN, health card, child benefits, childcare subsidy, subsidized housing, and Ontario Works
• help to restore lost or stolen documents
• translation and interpretation
• information and referral to employment services
• seasonal income tax clinic

COVID19 -- office opened with limited staff capacity, appointment are encouraged
call 416-633-5056 or 647-617-1378/647-836-9578/647-617-0425 and leave a message with your phone, email and needs for someone to call you back, also email to ed@kababayan.org

Services for Newcomers

• information and referral; form filling
• needs assessment and newcomer orientation
• interpretation and translation
• help to access social services and housing
• employment supports
• supportive counselling

Employment/Career Services

• employment counseling
• career exploration/goal setting/planning
• job search assistance and workshops and labour market information
• resume and cover letter preparation and mock interviews
• referral to other employment-related trainings

Mental Health Services -- individual counseling, crisis counseling, parenting, relationships, family wellness, anxiety, depression, addiction, group sessions/workshops

Youth Services -- educational sessions, leadership training seminars, school outreach, after-school program for youth, summer activities

Women -- caregivers support network, women's empowerment program, counseling, support group for women in abusive relationships, educational workshops and seminars

Seniors -- counseling and other support group activities, recreational and wellness activities, educational sessions, information sessions on government benefits, community resources, health topics, elder abuse prevention

Family Reunification -- family reunification, educational sessions, supportive counseling, parenting in Canada, support group for parents

COVID19 -- services by phone and email during office hours, programs and in-person services are temporarily suspended ; workshops/seminars -- if you are registered you will receive a call regarding changes, in-person appointments will be rescheduled, due to high call volumes we ask for your patience

Employment Services -- one on one employment counselling, resume clinic, interview skills, career training referrals, career networking club, employment workshops, job fair

Family Services

• counselling for individuals, families, couples
• safety plan development for victims of domestic violence, transition planning and housing support
• referrals to community services, legal information
• educational workshops
• self-help group

Health Services

• education and information seminars
• mobile health clinic for cervical cancer screening, Pap tests, screening for sexually transmitted infections
• breast cancer support group

Settlement Services

• one-on-one orientation or workshops, form filling, interpretation and translation, citizenship preparation, referrals

Social Services

• assistance in accessing social assistance and other services
• recreational and educational programs to reduce social isolation
• translation and interpretation
• seasonal income tax clinic

Provides intervenors that give auditory and visual information, as well as interpretation services to people who are deafblind and living in the Greater Toronto Area * Intervenors escort deafblind persons to daily activities such as shopping, banking, and recreational/social events, as well as to medical, educational, legal, or government related services

Settlement services -- information and referral, orientation, interpretation, counselling, form-filling including documentation or social assistance applications

• counselling and support groups for assaulted women and their families
• workshops

Home Instruction for Parents of Preschool Youngsters (HIPPY), 647-346-3700 ext 322 -- in-home school readiness program for low income families

COVID19 -- services may be available virtually, no walk in service

Translation and interpretation in more than 100 languages including American Sign Language (ASL); social enterprise

Interpretation in person or over the phone, consecutive or simultaneous

COVID19 -- services by phone and email during office hours, programs and in-person services are temporarily suspended ; workshops/seminars -- if you are registered you will receive a call regarding changes, in-person appointments will be rescheduled, due to high call volumes we ask for your patience


Employment Services -- one on one employment counselling, resume clinic, interview skills, career training referrals, career networking club, employment workshops, job fair

Family Services

• counselling for individuals, families, couples
• safety plan development for victims of domestic violence, transition planning and housing support
• referrals to community services
• legal information
• educational workshops
• self-help group

Health Services

• education and information seminars
• mobile health clinic for cervical cancer screening, Pap tests, screening for sexually transmitted infections * breast cancer support group

Settlement Services

• one-on-one orientation or workshops, form filling, interpretation and translation, citizenship preparation, referrals

Social Services

• assistance in accessing social assistance and other services
• recreational and educational programs to reduce social isolation
• translation and interpretation
• seasonal income tax clinic

COVID19 -- limited in-person services with limited hours at each location; also continuing to provide services over the telephone, via email, Zoom, Skype and Google Classroom; for more information, call or visit website

Settlement Services

• information and referral, orientation, translation and interpretation
• client accompaniment, client advocacy
• assistance in completing forms
• employment related services
• short term counselling and support for newcomers including culturally sensitive services for Syrian refugees
• workshops

Welcoming Communities, (Community Connections Mentorship Program)

• matches newcomers with Canadian volunteers who offer orientation to the local area and moral support in transition to Canada
• English conversation circles
• newcomers build leadership skills
• newcomer family drop-in, social events such as movies, cooking club

Services offered at various locations

COVID19 -- offices are open, but appointments are recommended


Settlement and Adaptation Services

• information and referral, orientation, housing referrals
• one to one gambling counselling and workshops
• translation and interpretation
• documentation, form filling
• outreach, social development program, educational workshops
• career mentoring

Employment Services

• employment counselling
• resume preparation, job search techniques
• access to telephone, fax, photocopier
• assistance obtaining certification of education and/or trade documents

Other services -- citizenship, commissioner of oaths, community advocacy, cultural events, Internet access, volunteer opportunities

Community and support services

• information and referrals, and settlement services
• supportive counselling
• employment and job search assistance
• legal information, assistance applying for benefits, and year round tax clinic
• youth tutoring and homework club, student mentoring programs
• senior community involvement programs
• interpretation service for Tamil community, including accompaniment to appointments
• health education, community outreach
• social and recreation events and activities