Searching for Utility Assistance Programs
Located near Bowmanville
Distance: 200km
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Short Description
Assistance with bill payment
- one-time bill credit of up to $150
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Short Description
Bursary Program
- direct support to youth, assisting them with costs associated with obtaining their post-secondary education such as housing, technology, tuition, books and other essential needs
- businesses and organizations are welcome to sponsor bursaries
- holiday hampers for children, youth and families in need
- hamper includes appropriate toys, an item of new clothing, personal hygiene items, books and a grocery gift card
- available throughout the year to support other gift-giving holidays as well
- accepts sponsorship of gift hampers for families - will provide wish list
- Mentoring for Success program provides one-to-one mentoring for youth in Durham region aged 13 -21
- Independent Living directly assists youth over 18 years of age, with independent living expenses, technology, educational needs, etc.
- supports families in need with food supplies, clothing, toys, protective masks, technology, recreational opportunities
- assistance with an unforeseen emergency, dealt with on a case-by-case basis (example of past help - provided help with shelter after house fire)
- crisis intervention counselling for youth and family members who have suffered significant trauma
- emergency financial support for food, urgent dental care and clothing for families and youth in transition
- emergency support for youth living independently such as shelter, educational supports
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Society of Saint Vincent de Paul, Durham Region
Office: No public telephone numberShow More
Short Description
COVID19 - most Parishes within Durham are mailing food gift cards or food vouchers * few are unable to operate and alternate phone numbers are being provided on the voicemail for alternative resources * a few Parishes are offering groceries * some normal practices have been suspended
Referrals for food vouchers, clothing and furniture
Locations:
St. Joseph (North Oshawa) 365-688-6551
St. Mary (North Oshawa) 905-213-3860
St. Gregory (Downtown Oshawa) 905-720-0003
St. Leo (Brooklin) 905-655-3286 ext 3
Holy Family (East Whitby) 905-668-8752
St. John's (West Whitby) 905-430-6734
St. Bernadette (South Ajax) 905-626-4864
St. Frances de Sales (North Ajax) 905-683-1403
Holy Redeemer (South Pickering) 905-839-9774
St. Isaac Jogues (North Pickering) 905-831-3353 ext 502
Sacred Heart (Uxbridge) 905-904-0928
Referrals for food vouchers, clothing and furniture
- assist with other needs as assessed
Locations:
St. Joseph (North Oshawa) 365-688-6551
St. Mary (North Oshawa) 905-213-3860
St. Gregory (Downtown Oshawa) 905-720-0003
St. Leo (Brooklin) 905-655-3286 ext 3
Holy Family (East Whitby) 905-668-8752
St. John's (West Whitby) 905-430-6734
St. Bernadette (South Ajax) 905-626-4864
St. Frances de Sales (North Ajax) 905-683-1403
Holy Redeemer (South Pickering) 905-839-9774
St. Isaac Jogues (North Pickering) 905-831-3353 ext 502
Sacred Heart (Uxbridge) 905-904-0928
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Short Description
COVID19 - application to be done online * service by phone and email
Housing Stability Program (HSP) for those at risk of homelessness with eviction prevention and homeless households with obtaining rental accommodations
Note
Housing Stability Program (HSP) for those at risk of homelessness with eviction prevention and homeless households with obtaining rental accommodations
- for qualified low-income households, benefits could include rent, heat or utility arrears to a maximum of two months
- benefits can also include connection fees and security deposits
- last month's rent deposit
- moving costs to a maximum of $200 or up to $500 for those with medical limitations * assistance may be issued a maximum of once in a 36-month period
Note
- households requesting assistance with arrears need to be able to normally afford their accommodation costs, but, as a result of unexpected financial pressures or cost increases, are unable to pay their rent, heat or utility bills
- households seeking help to move must have a valid reason for doing so, and the new accommodations must be affordable
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Short Description
COVID19 - application online * service by phone and email
One-time financial assistance
One-time financial assistance
- for low-income customers with up to $500 in emergency assistance for electricity bills, $600 if home is heated with electricity
- for emergency situations only and is not meant to provide with ongoing help to pay bills
- grant is credited directly toward energy bill
- all decisions can be appealed
- cannot receive more money than is owed on energy bill
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Short Description
The Income Security Program is comprised of:
Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.
Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.
Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms.
Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own.
Referrals: Connecting people to other services where appropriate-especially for self advocacy.
Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.
Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.
Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.
Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.
Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms.
Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own.
Referrals: Connecting people to other services where appropriate-especially for self advocacy.
Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.
Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.
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Short Description
The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.
THC assists Northumberland low-income residents with:
THC assists Northumberland low-income residents with:
- Navigating through the social service system
- Completing government forms
- Advocating with other community agencies and organizations
- Money Management (budgeting and financial literacy)
- Helping with the preparation of income tax returns
- Meal planning and grocery shopping assistance, senior check in for seniors
- Providing one-on-one tutoring to residents who would like to improve their language skills
- Providing English as a Second Language classes for newcomers
- Drop off location for translations (any language)
- Assisting through financial grants or advocating with the utility company
- Free photocopying and faxing
- Providing information and referrals
- Distributing back packs for kids and food hampers for families
- Supporting clients to find affordable housing
- Housing Support
- Income Assistance
Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices
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Short Description
The Shelter Benefit is available for anyone needing assistance with the following items who meet the eligibility criteria :
- Last month rent deposit
- Utility deposit - issued directly to the utility provider
- Rental arrears to avoid eviction
- Utility arrears to avoid disconnection or to reconnect
- Moving costs
- Bed bug treatment/eradication for home owners
- Bed bug treatment for rental situation - assistance may be issued to cover the reasonable costs incurred by the tenants for bed bug treatment (including mattress covers and additional laundry costs)
- Household items - reasonable costs to be considered for those who are leaving shelter services, discharge from the hospital, discharge from incarceration, or cases of separation where a person is establishing a new residence (i.e. pots, pans, dishes, cutlery, bedding, linen, etc)
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Short Description
Services include:
Housing Stability Program
Housing Stability Program
- rental arrears and/or utility or energy arrears
- last month's rental deposit
- moving costs for those that move to secure more affordable accommodation
- assistance with rental arrears, moving cost, and utility arrears
- staff assist to locate units available in the communities that clients wish to live
- assist with rental applications, completion of a standard lease and connecting clients with housing providers
- market rent and rent-geared-to-income (RGI)
- year-round I.D. replacement for birth certificates
- staff assist with processing application information and will provide payment for the document
- expedited birth certificates will not be expensed by North House
- birth certificate replacements available to both clients, and their child if required
- complete taxes for the current year and 10 years prior
- e-file to CRA
- staff will address and advise on concerns that you may have about your tenancy and the appropriate forms to file with the LTB
- staff can attend scheduled hearings as emotional and moral support but cannot speak on client's behalf
- Opening Doors in Durham Region where landlords may be eligible to receive a signing bonus of up to $1,000 to provide permanent, affordable, and supported housing solutions to the communities in north Durham Region
- assistance with arrears of electricity or natural gas bill and facing possibility of disconnection
- lowers electricity bills for lower-income households
- provides a monthly credit to eligible customers based on household income and household size
- credits are applied directly to eligible customers' electricity bills
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
COVID19 Services provided remotely; call, email or fax and staff will follow up
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
Utilities Program
Access centre for utilities assistance
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
Housing help, including information and referral, advice on tenant rights and responsibilities, eviction prevention, drop-in Tuesday mornings
- promotes affordable housing options
- Housing Connections (see separate entry) Community Partner, assistance with housing search and application process
Toronto Rent Bank
Access centre for interest-free repayable loans to low-income households in rental arrears, or needing to move into more suitable housing; also interest-free loans for first and last month's rent deposit to move into more affordable housing
- must have legal status in Canada and meet income requirements of 50 percent or less from social assistance
- landlord and tenant mediation
- follow-up search assistance and community referrals
Utilities Program
Access centre for utilities assistance
- help with applications for Ontario Electricity Support Program providing assistance to lower-income customers with their electricity bills
- help with applications for LEAP (Low Income Energy Assistance Program) providing assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
- access to Toronto Emergency Energy Fund (EEF) providing one-time grant to help pay electricity and gas bills
Community Building and Connections
Advocacy or access to financial aid to support integration and settlement in new community, including support to maintain or access permanent housing
- for women, seniors and individuals who are unhoused due to domestic violence, and not eligible for existing federal settlement programs
- also for residents of Scarborough or eastern North York, who have low income and at risk for homelessness
Settlement Program
Orientation, interpretation, referral to education, employment or health services, help with form filling, citizenship test preparation classes
Landlord Recruitment Program
Matches tenants with landlords, includes free rental listings, and information on landlord and tenant rights
EPIC Program
Follow-up case management services for individuals recently housed by the City of Toronto, by referral from City of Toronto outreach service
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York Region Housing and Settlement Services
Office: 416-414-6779Office: 416-317-3655
Office: 647-267-5319
Office: 647-241-1237
Office: 416-268-0654
Visit Website
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Short Description
Newcomer housing support and settlement services, including information and referrals to other services such as Access York for rent or utility assistance intake, furniture bank, mediation services, legal clinic
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
- assists low income youth, families, newcomers and seniors in determining housing needs and applications to York Region Subsidized Housing and Special Priority
- assistance with applications for Ontario Electricity Support Program
- information sessions on subsidized housing and utility assistance, as well as Ontario Works and Ontario Disability Support Program
- advocacy for landlords and tenants, including connections to community resources and long- term support
- landlord registry, including recruitment of landlords, free rental listings, and landlord and tenant matching
- information on landlord and tenant rights and responsibilities
For Low-income Energy Assistance Program (LEAP) intake, contact United Way Simcoe Muskoka, 1-855-487-5327
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Short Description
Provides assistance to resident through a range of services for housing related needs, including:
- help to maintain housing
- help to find housing
- help with financial assistance
- help for landlords
- help with support services
- help with emergency housing
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund -- help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Assists people living in the City and County of Peterborough to get or keep their housing. Help may be available for paying overdue bills, rent, and other housing-related costs.
Those with a low income and at risk of losing their housing may be eligible.
Some examples of eligible housing costs are:
Those with a low income and at risk of losing their housing may be eligible.
Some examples of eligible housing costs are:
- Heat, hydro or rent arrears
- Mortgage or tax arrears
- Last month's rent
- Beds, bed covers, mattresses and box springs
- Emergency home repairs
- Replacing or purchasing appliances
- Moving or storage costs
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Short Description
Offers programs and services to assist individuals and families in need. Most services require booking an appointment in advance
Breakfast Program - offers free hot breakfast Mon, Wed, Fri and free continental breakfast Tue, Thu 9 am-10 am. Visitors welcomed and serviced at Aylmer St door
Christmas Hamper Program - Annual toy and food drive to assist low income families during the holidays, see separate 211 listing for details
Emergency Disaster Service - Volunteer action and relief projects when disaster strikes
Food Bank/Family/Individual Emergency Assistance - Assists people in need with food and other related items. Call to make an appointment to access food bank and other emergency assistance
Financial Management Program - Offers financial management services for Ontario Disability and Ontario Works clients who are unable to manage their own financial matters
Newborn Program - An emergency gift layette parcel for newborns leaving hospital. Includes outfit, diapers, wipes, blanket as available. Mothers of newborns receive information about additional help after leaving the hospital.
Referral Services - Referrals to other community programs and services as appropriate
Summer Camp - for children
Breakfast Program - offers free hot breakfast Mon, Wed, Fri and free continental breakfast Tue, Thu 9 am-10 am. Visitors welcomed and serviced at Aylmer St door
Christmas Hamper Program - Annual toy and food drive to assist low income families during the holidays, see separate 211 listing for details
Emergency Disaster Service - Volunteer action and relief projects when disaster strikes
Food Bank/Family/Individual Emergency Assistance - Assists people in need with food and other related items. Call to make an appointment to access food bank and other emergency assistance
Financial Management Program - Offers financial management services for Ontario Disability and Ontario Works clients who are unable to manage their own financial matters
Newborn Program - An emergency gift layette parcel for newborns leaving hospital. Includes outfit, diapers, wipes, blanket as available. Mothers of newborns receive information about additional help after leaving the hospital.
Referral Services - Referrals to other community programs and services as appropriate
Summer Camp - for children
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Short Description
COVID19 -- all services and programs provided through phone, email, zoom, google meet, what's app and other channels whether in group sessions or individually; location is open by appointment
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Settlement Services
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Settlement Services
- information and referral, housing and legal assistance
- translation and interpretation
- escort to appointments
- counselling for students, individuals and families, liaising with Children's Aid Society
- youth counselling and parenting sessions
- orientation
- Community Connections Mentorship Program -- community support through volunteer befriending, help adapting to community life skills, conversation circles to practice English
- credential assessment - referral to World Education Services (WES)
- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services
- social and cultural activities
- Ontario Community Participation -- volunteer placement program for Ontario Works recipients
- services for Syrian newcomers or sponsor groups
- support to facilitate the settlement process
- workshops on cultural safety and sensitivity
- GAR (government assisted refugees) Support Teams composed of settlement counsellors and volunteers
- delivered one on one and in a group setting, both online and in-person
- self assessment, writing resumes and cover letters, job search techniques, researching the job market and networking
- settlement program encouraging civic participation and integration through a focus on recreation, sport, and mentorship
- assistance with applications
- culturally appropriate prevention, education and treatment with outreach and public education to community groups
- individual or group counselling for gamblers or those affected by gambling
- counselling and referral for victims of family violence
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
Employment Assistance -- programs, services, and benefits for those seeking employment such as benefits for employment-related or training costs, costs related to starting a job
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Natural gas distribution company
Call Before You Dig: individuals must call so that underground wires or pipes can be located before they dig on their property for major landscaping or renovations
New Gas Service Installations: for individuals who currently do not have natural gas in their residence or business and would like further information on getting hooked up to natural gas
Golden Age Service: benefits include the waiving of security deposit and the option to pay their monthly gas bill after receiving their pension cheque (the bill will show the same due date, but the individual won't face any charges for paying late)
Budget billing plan: budgeting plan that evenly distributes natural gas charges over the course of eleven months
Low-Income Energy Assistance Program (LEAP): one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year * grant is credited directly toward energy bill
- report meter readings anytime by phone or online
- gas rates information by phone or online
- community investments, financial support, corporate donations and sponsorship enquiries
- community events service
Call Before You Dig: individuals must call so that underground wires or pipes can be located before they dig on their property for major landscaping or renovations
New Gas Service Installations: for individuals who currently do not have natural gas in their residence or business and would like further information on getting hooked up to natural gas
Golden Age Service: benefits include the waiving of security deposit and the option to pay their monthly gas bill after receiving their pension cheque (the bill will show the same due date, but the individual won't face any charges for paying late)
Budget billing plan: budgeting plan that evenly distributes natural gas charges over the course of eleven months
Low-Income Energy Assistance Program (LEAP): one-time emergency financial assistance * program runs throughout the year * maximum grant is $500 per fuel per household per year * grant is credited directly toward energy bill
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Short Description
Provide emergency food and vouchers for families in need.
- Provide clothing allowance for those in need
- Provide emergency utility assistance for fuel, electricity and essential household services when possible
- Furniture when available.
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Short Description
Low-cost internet access by Rogers
Low cost service from a commercial provider
Low cost service from a commercial provider
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Short Description
Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm
automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computerWelfare Fraud Hotline 416-392-8980
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Housing Help Centre
LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto
Satellite Housing Access and Tenancy Support offices:
East York Community Centre, 1081 1/2 Pape Ave
Beaches Employment and Social Services Office, 1631 Queen St E
Toronto Public Library, Dawes Road Branch, 416 Dawes Rd
Scarborough Village Employment and Social Services, 3660 Kingston Rd
- assistance in housing search and applying for subsidized housing
- education on tenant rights and eviction prevention services
- outreach, tenancy support for landlord and tenant mediation, eviction prevention, housing stabilization and tenant education sessions
LEAP (Low Income Energy Assistance Program), sponsored by Toronto Hydro Electric System and United Way Toronto
- assistance to low income individuals and families who are in arrears for their electricity utility bills and have exhausted all other sources of financial support
- for help with Enbridge gas bills call 1-855-487-5327
Satellite Housing Access and Tenancy Support offices:
East York Community Centre, 1081 1/2 Pape Ave
Beaches Employment and Social Services Office, 1631 Queen St E
Toronto Public Library, Dawes Road Branch, 416 Dawes Rd
Scarborough Village Employment and Social Services, 3660 Kingston Rd
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