Searching for Employment Insurance

COVID19 - requested that in-person service be used only if absolutely necessary * fill out service request form for assistance with Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services - a Service Canada officer will call within 2 business days * limited space due to physical distancing * Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105

One-stop service delivery for a wide range of federal programs and services

• assistance locating and applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant
• internet access

Uxbridge Outreach Site
29 Toronto St, Unit 2

For details on all federal and provincial benefits see Canada Benefits directory

COVID19 - requested that in-person service be used only if absolutely necessary * fill out service request form for assistance with Employment Insurance (EI), Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services - a Service Canada officer will call within 2 business days * limited space due to physical distancing * Service Canada programs and services are available online at Canada.ca/service-canada-home or by telephone at: 1 800 O-Canada (1-800-622-6232) - TTY: 1-800-926-9105


One-stop service delivery for a wide range of federal programs and services

• assistance locating and applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant
• internet access
• seasonal tax preparation assistance through Community Volunteer Income Tax Program

For details on all federal and provincial benefits see Canada Benefits directory

COVID-19 Response

• Office open with limited capacity
• clients can apply for critical services online
• personal service support for EI and pension applications are available through e-service online and on mobile phones

Regular Service
One-stop service delivery for a wide range of federal programs and services

• Labour market information
• Information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant and others

For details on all federal and provincial benefits see Canada Benefits directory - www.canadabenefits.gc.ca.

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

COVID-19 Response
Do not visit Canada Service Centre unless absolutely necessary.
​Assistance with Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits, Social Insurance Numbers (SIN), immediate request for a Passport Service, Veterans Affairs Canada Services available online or leave a voice message and someone will return call within 2 business days.

Regular Service
One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, passports (see separate entries for program details), Apprenticeship Incentive Grant, Canada Education Savings Grant and others.

For details on all federal and provincial benefits see Canada Benefits directory - www.canadabenefits.gc.ca.

COVID-19 Response
Most in person Service Canada Centres are open to the public, to find out if your local Service Canada office is open please visit www.canada.ca. Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones. Many online services available at Canada.ca/service-canada-home. For assistance accessing services, complete online request at Canada.ca/service-canada-e-service.

Regular Service
One-stop service delivery for a wide range of federal programs and services.

Internet access and assistance locating and applying for government programs including:

• Employment Insurance
• Social Insurance Numbers
• Canada Pension Plan
• Old Age Security and passports (see separate entries for program details)
• Apprenticeship Incentive Grant
• Canada Education Savings Grant and others

Student/youth employment services available May-August through Service Canada Centres for Youth -- see separate entry

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

Service Overview

• Temporary financial assistance and support in finding new employment
• claimants must conduct a reasonable job search to remain eligible
• Basic benefit rate is 55% of average insured earnings
• maximum weekly benefit $638
• duration of benefits based on insured weeks of work and regional unemployment rate

Working While on Claim

• claimants keep 50 cents of EI benefits for every dollar earned in wages, up to a maximum of 90% of weekly earnings
• claimants may choose instead to earn up to 40% of regular benefits or $75 per week (whichever is higher) with no reduction in EI payment

Family Supplement

• for low income families who receive the Canada Child Benefit (see separate entry)
• amount based on annual net family income
• supplement will be added to EI payment

Special benefits

• 26 weeks sickness benefits
• 26 weeks compassionate care benefits
• 35 weeks for family caregivers to care for critically ill or injured children, and 15 weeks to care for critically ill or injured adults
• 15 weeks maternity benefits
• 40 weeks standard parental, 69 weeks extended parental benefits available to natural, legal or adoptive parents -- benefits can be shared by both parents

Claimants may be able to receive combination of special benefits

My Service Canada Account

• computer access to claim information

Social Security Tribunal, 1-877-227-8577​

• independent appeal process for Employment Insurance decisions

Job Bank www.jobbank.gc.ca

• online employment information and job postings
• employers can post jobs online

Program of Employment and Social Development Canada, delivered by Service Canada

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• some Service Canada locations are passport receiving agents

For details on all federal and provincial benefits see Canada Benefits directory

For local Service Canada Centres see separate entries or office locator

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

COVID19 -- as per government guidelines

• Food Bank -- call to register, also distribution of personal care items, diapers, washable masks, baby food and cereal, accepting donations
• Domestic Violence -- coordinate pro bono virtual services with lawyers; online support and counselling via phone calls, emails and video; assistance with EI applications
• Senior Programs -- virtual fitness sessions, technology training

For general inquiries: info@ehcw.ca or maria@ehcw.ca
For settlement services and support with applications: nissa@ehcw.ca
For domestic abuse and counselling, support for youth, women and families: obioma@ehcw.ca
For programs and virtual exercise for seniors: yougeita@ehcw.ca; monica@ehcw.ca

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Newcomer Settlement Services - in groups or individually

• needs assessment
• orientation and overview of community and government services
• information and referral and to other service providers
• assistance in form completion and interpretation

Employment Programs including resume and cover letter writing, job search training, interview skills and mock interviews

Reduce Abuse and Freedom from Violence Projects

• counselling services for families
• group sessions and workshops at various locations

Connect Young -- anti-human trafficking program, group therapy/support and workshop series

Clothing Bank, Food -- call ahead to confirm food availability; member of North York Harvest, and support from Brands for Canada

Aging at Home -- recreational, cultural and educational services for seniors

Neighborhood Pod -- connection with community through community leaders

Youth Summer Programs -- recreational activities, leadership development, intergenerational activities for computer skills and gardening

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and assistance applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving office

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others

For details on all federal and provincial benefits see Canada Benefits directory

Advocacy to improve workers' rights.

Training for local and migrant agricultural workers on Health and Safety and Labour Rights.

Assistance in obtaining Open Work Permits for Vulnerable Workers, and in getting access to Workers' Compensation, Employment Insurance benefits and Canada Pension Plan.

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

One-stop service delivery for a wide range of federal programs and services

• labour market information
• information and referral on Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security, Veterans benefits, Apprenticeship Incentive Grant, Canada Education Savings Grant and others
• passport receiving agent

For details on all federal and provincial benefits see Canada Benefits directory

• CV19 All offices are closed and no face to face appointments until further notice, however, staff is working remotely and assist by phone or by email
• Contact main office for assistance at 613-966-8686 or 1-877-966-8714 (March 28, 2020)

Non-profit community legal clinic provides:

• Acess to justice through quality legal services
• Advocacy and information for people living on a low income or in poverty