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Safety Network Durham
Office: 905-432-7233Office: 1-877-723-3905
Bethesda House 24-hr support line : 1-800-338-3397
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Formerly known as DRIVEN
COVID19 - All support is currently provided virtually, by phone or video
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site Services - subject to change
COVID19 - All support is currently provided virtually, by phone or video
Access to multiple supports in one location for women experiencing abuse and gender-based violence
On-site Services - subject to change
- abuse/violence counselling, sexual violence counselling
- parenting support in regards to children witnessing/experiencing abuse, advice and support of Durham Children's Aid Society
- help developing plan to safely leave, safety planning, injury documentation, admission to shelter
- family law support and guidance
- connection to government financial assistance, help identifying housing options, support in completion of subsidized housing paperwork
- quarterly hygiene bags for those in financial need, clothing vouchers, access to language interpreters, and referrals to other needed supports
- legal support, legal consultation with family lawyer
- Legal Aid Ontario certificates and summary legal advice (if eligible)
- admission to shelter
- young parent support services
- employment support
- specialized addictions counselling
- HIV, sexual health, and drug use information and support
- culturally specific services, Settlement Services for newcomers to Canada
- monthly food boxes for those in financial need
- financial assistance to address immediate safety concerns (if eligible)
- police support
- Outreach Services, a service of the Student Association at Durham College/ UOIT, and other referrals
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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The Family Services is committed to care for the physical and spiritual needs of individuals.
Programs & services include:
Programs & services include:
- Lunch Programs
- Coats for Kids
- Back Pack Program
- Homelessness Assistance
- Emergency Housing Assistance
- Food Cupboard
- Christmas Assistance
- Children's Adventure Camp
- Moms & Tots Camp
- Emergency Disaster Services
- Emergency Transportation Assistance
- Furniture/Clothing/Bed Referral Assistance
- Celebrate Recovery (Addictions Withdrawal Program)
- Health Bank Program
- Community Outreach Program
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The Income Security Program is comprised of:
Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.
Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.
Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms.
Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own.
Referrals: Connecting people to other services where appropriate-especially for self advocacy.
Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.
Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.
Money Management: One on one confidential review of income and expenses and the management of them. They work with the individual to help create a workable budget and supply tips on how to better manage finances. Referral to Credit Counselling if appropriate. Group workshops on Money Management are also available.
Community Volunteer Income Tax Program: Trained volunteers complete basic returns for low income individuals and families who cannot complete taxes on their own and can't afford to pay for the service. Individuals and families get their refund, GST/HST credits, Child Tax Benefits and even get on the Voters list. Most returns are e-filed.
Forms Completion: Help to ensure that individuals and families receive all benefits they may be eligible for including Disability Forms (Ontario Disability Support Program-ODSP); CPP-Disability; Assistance for Children with Severe Disabilities (ACSD), and many other government forms.
Advocacy: Third party intervention to help solve programs that individuals are unable to solve on their own.
Referrals: Connecting people to other services where appropriate-especially for self advocacy.
Low-Income Energy Assistance Program: This program ensures the residents have opportunities to successfully sustain their housing and to maintain their utilities in periods of energy crisis through education and advocacy, facilitating applications to provincial and municipal emergency funds and by supplying residents with current energy conservation information.
Ontario Electricity Support Program: this program provides support to clients to access a credit on their utility bill.
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The Help Centre delivers a wide variety of services and programs that are not addressed by other government or social service agencies.
THC assists Northumberland low-income residents with:
THC assists Northumberland low-income residents with:
- Navigating through the social service system
- Completing government forms
- Advocating with other community agencies and organizations
- Money Management (budgeting and financial literacy)
- Helping with the preparation of income tax returns
- Meal planning and grocery shopping assistance, senior check in for seniors
- Providing one-on-one tutoring to residents who would like to improve their language skills
- Providing English as a Second Language classes for newcomers
- Drop off location for translations (any language)
- Assisting through financial grants or advocating with the utility company
- Free photocopying and faxing
- Providing information and referrals
- Distributing back packs for kids and food hampers for families
- Supporting clients to find affordable housing
- Housing Support
- Income Assistance
Outreach program allows THC to provide programs and services throughout the county. Campbellford, Brighton, Colborne, Warkworth, Port Hope, Alderville are the locations where THC delivers its services at the community hub offices
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The Family Services is committed to care for the physical and spiritual needs of hurting individuals in the name of Jesus Christ.
Programs offered include:
Programs offered include:
- Assistance to those in need (food, clothing, medication, transportation)
- Food bank
- Health Bank
- Homelessness Housing Supports
- Coats for Kids Program
- Backpack Program
- Celebrate Recovery: Healing help from hurts, habits & hang-ups
- Christmas assistance
- Emergency Disaster Services - (food, clothing, medication, transportation)
- Summer Camps: (1) Mom's & Tots (2) Adventure
- Soup-Er-Time
- Mobile Outreach
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Credit Canada Debt Solutions, Scarborough Town Centre Branch
1-800-267-2272 Office: 647-427-8478
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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A Place Called Home, Lindsay
1-866-520-2689 Office: 705-328-0905
Crisis: 705-928-2543
Crisis: 705- 328-0905
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Homeless Services (Family & Singles Hostel Services) Shelter
- Provides shelter, 3 meals a day, 24 hour support. Referrals to appropriate services and advocacy with other agencies. The homeless shelter is located in the town of Lindsay.
- Trustee available for youth who are Ontario Works recipients 16 to 24 years old, and Adults who feel they need more financial support managing their funds. Supports in special circumstances (special needs) as well.
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Offers programs and services to assist individuals and families in need.
Services include:
Services include:
- Food bank services (by appointment only)
- Emergency clothing and household vouchers for individuals facing homelessness, fire, flood
- Christmas Food Hampers (applications open in Nov, see separate listing)
- Pathway of Hope Initiative
- Summer camp for children aged 6 - 15 (One week overnight camp)
- Income Tax Clinic (Mar-Oct)
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Community Access Services
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- Commissioner of Oaths
- computers, internet access, fax, photocopier
- income tax clinic
- Metro Voice Mail -- persons without telephones receive private phone number to retrieve messages from any touch-tone phone
Housing Hub -- support for individuals and households at-risk or experiencing homelessness to find, apply for and maintain housing
Street Outreach Services
- mobile outreach in Scarborough and North York to support individuals experiencing homelessness and sleeping outdoors
- provides wellness checks, basic needs supplies, community referrals, informal counselling, support with accessing shelter and assistance finding and obtaining housing
Massage Parlour and Micro-Brothel Outreach -- for clients involved in sex work in massage parlours and micro-brothels in Scarborough
- distribution of safer sex tools, community referrals and informal case management
- access to sexual health testing appointments
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Provides assistance to resident through a range of services for housing related needs, including:
- help to maintain housing
- help to find housing
- help with financial assistance
- help for landlords
- help with support services
- help with emergency housing
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Offers programs and services to assist individuals and families in need. Most services require booking an appointment in advance
Breakfast Program - offers free hot breakfast Mon, Wed, Fri and free continental breakfast Tue, Thu 9 am-10 am. Visitors welcomed and serviced at Aylmer St door
Christmas Hamper Program - Annual toy and food drive to assist low income families during the holidays, see separate 211 listing for details
Emergency Disaster Service - Volunteer action and relief projects when disaster strikes
Food Bank/Family/Individual Emergency Assistance - Assists people in need with food and other related items. Call to make an appointment to access food bank and other emergency assistance
Financial Management Program - Offers financial management services for Ontario Disability and Ontario Works clients who are unable to manage their own financial matters
Newborn Program - An emergency gift layette parcel for newborns leaving hospital. Includes outfit, diapers, wipes, blanket as available. Mothers of newborns receive information about additional help after leaving the hospital.
Referral Services - Referrals to other community programs and services as appropriate
Summer Camp - for children
Breakfast Program - offers free hot breakfast Mon, Wed, Fri and free continental breakfast Tue, Thu 9 am-10 am. Visitors welcomed and serviced at Aylmer St door
Christmas Hamper Program - Annual toy and food drive to assist low income families during the holidays, see separate 211 listing for details
Emergency Disaster Service - Volunteer action and relief projects when disaster strikes
Food Bank/Family/Individual Emergency Assistance - Assists people in need with food and other related items. Call to make an appointment to access food bank and other emergency assistance
Financial Management Program - Offers financial management services for Ontario Disability and Ontario Works clients who are unable to manage their own financial matters
Newborn Program - An emergency gift layette parcel for newborns leaving hospital. Includes outfit, diapers, wipes, blanket as available. Mothers of newborns receive information about additional help after leaving the hospital.
Referral Services - Referrals to other community programs and services as appropriate
Summer Camp - for children
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COVID19: Assessments and referrals by phone, webinars and other resources on website, no walk-in service
Debt management and consolidation programs.
Debt management and consolidation programs.
- personal money management counselling
- online resources on consumer debt and money management
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Personal money management including debt assessment, credit counselling, budgeting assistance and debt repayment options
- mediation between debtor and creditor
- consumer debt repayment programs
- consumer credit education including online resources
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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Community Resource Services
- faxing/printing/photocopying/scanning
- public-access computers
- community bulletin board and job board display
- one-on-one needs assessment and plan
- information and referrals services
- orientation to life in Canada
- information on:
- Language Instruction for Newcomers to Canada (LINC)
- health care system and health benefits (Trillium Drug program, Healthy Smiles)
- education system
- housing services (Ontario Electricity Support Act)
- financial services and the banking system
- transportation system in Canada
- family services programs (Youth and EarlyON)
- employment related services
- citizenship preparation classes for the Citizenship Test
- orientation to Ontario workshop series
- assistance with immigration related forms
- volunteer opportunities
- assistance with housing issues, including housing search, follow up and support, assistance with applications for subsidized housing
- Toronto Rent Bank Access Centre
- Ontario Electricity Support Program -- assistance with applications
- LEAP (Low Income Energy Assistance Program)
- Emergency Energy Fund Call Centre: 416-397-7368
- The Integrated Services for Seniors (ISFS) program
- The Personal Support Services (PSS) for Low Acuity Home Care program
- counselling and crisis intervention, needs assessment and referral
- transitional support
- support groups for victims and survivors
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Debt and money management programs and education
- credit and budget counselling, debt management programs for individuals, couples and families having financial and credit management issues
- delivers services to the Community Service Order for Adults and the Youth Diversions/Referral Programs (through police referrals only)
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Financial empowerment counselling, one-on-one with trained financial counselors
- help to accessing and restoring government benefits
- debt management
- financial literacy workshops including budgeting and money management, debt and credit management, low-income retirement planning
- support to open a Registered Education Savings Plan through SmartSaver RESP guide
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Credit Canada Debt Solutions, Head Office / North York Office
1-800-267-2272 Office: 416-228-3328 ; 416-228-DEBT
French (SOS Dettes): 1-866-615-1226
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Debt management and consolidation programs
- personal money management counselling
- online resources on consumer debt and money management
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National Consumer Relations Centre
Customer Care: 1-800-871-3250 Free reports: 1-800-465-7166
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Retains credit history files and scores for consumers - free Equifax credit score and report
Prepares credit history files for commercial clients
Online resources, educational materials and products
Prepares credit history files for commercial clients
Online resources, educational materials and products
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Permanent supportive housing and mobile housing supports, including mental health supportive housing (HOST), addiction supportive housing (ASH), and group homes; includes intensive case management, trustee case management, independent living skills development, and art and recreation programs
Community based programs:
Trustee Case Management
Individualized financial planning and support, such as rent and bill payment, budgeting and savings, income collection, financial literacy skills development, and service referrals
Intensive Case Management
Long term individualized case management and mental health supports, including assistance in maintaining housing and mental and physical needs, essential life skills development, support in building connections
- Scarborough group home living program includes 24 hour onsite staff support
- North York group home living program includes moderate support
Community based programs:
Trustee Case Management
Individualized financial planning and support, such as rent and bill payment, budgeting and savings, income collection, financial literacy skills development, and service referrals
Intensive Case Management
Long term individualized case management and mental health supports, including assistance in maintaining housing and mental and physical needs, essential life skills development, support in building connections
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COVID19 Shelters and respite centres open
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Seniors Services
Includes escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
Supportive Housing Programs for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
High Risk Youth Project
One-on-one peer counselling, and social, recreational, and educational activities
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
- takeaway breakfast available Friday 10 am at 30 St Lawrence
- takeaway dinner available Monday, Tuesday, Thursday 6 pm at 30 St Lawrence
- no communal dining
- meals on wheels open, call for details
- some programs remain remote, other have begun in-person activities, check website for details
Multiservice agency with programs for children, youth, adults, families and seniors, including social, recreation and education programs for individuals and families with low income
- summer day camp
- English as a Second Language (ESL) classes
- breakfast program Friday 10 am
- assistance with budgeting, identification, government forms Monday-Friday 1 pm-4 pm
- income tax clinic February-April
- community development
- youth health promotion worker
- employmentsServices including Literacy and Basic Skills
Dixon Hall Music School
Includes individual or group lessons, fees on a sliding scale
Seniors Services
Includes escort to medical appointments, friendly visiting, telephone security check, client intervention and assistance, health education, and social, recreation and fitness programs
- home support services includes homemaking services such as laundry, vacuuming, and light meal preparation (fee)
- Mandarin Outreach, including settlement and newcomer services, social and cultural events, support groups and workshops
Supportive Housing Programs for Seniors
Includes personal care, essential homemaking, emergency response, and care coordination
- 4 participating buildings including Old York Tower, Performing Arts Lodge of Canada, Older Women's Network Co-op, New Hibret Co-op
High Risk Youth Project
One-on-one peer counselling, and social, recreational, and educational activities
Growing Up Healthy Downtown for families of young people in Regent Park, see separate listing
Member agency of Toronto Drop-in Network (TDIN)
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Parent/Caregiver & Children Programs
- drop-in hours
- toy and resource lending library
- structured recreation programs for parents/caregivers and children newborn to age 5
- child care registry
- homework help and recreational activities
- summer and March break day camps
- workshops, seminars
- Saturday and evening courses for adults
- income tax clinic (March-April)
- financial planning clinic by appointment
- computer lab with Internet access open to the public
- English conversation circle
- luncheon club
- day trips
- social and recreation activities
- osteo exercise
- cards club
- computer courses
- information and referral
- volunteer opportunities
- room rentals
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Community support
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
- community information and referral
- assistance in filling out government and housing forms, call for information
- income tax clinic
- phone and mail registry service
- computer, Internet and email access
- online resource directory
- case management
- advocacy
- peer-supported community events/festivals and hobby groups
- financial literacy skills
- landlord and tenant mediation
- follow-up support and community links
- grants to low-income households who are in rental arrears or need to move into more suitable housing
Assistance with applications for OESP (Ontario Electricity Support Program) -- monthly credit applied to electricity bill for eligible customers based on household income and size
Member agency of Toronto Drop-in Network (TDIN)
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Credit counselling, debt management and consolidation programs
- money management education and budgeting assistance
- information and referral
- online resources on consumer debt and money management, including
myMoneyCoach - webinars and workshops
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