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Dial 2-1-1. Our helpline is answered by real people 24/7 and service is available in 150+ languages.
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Short Description
The provincial website provides the ability to find registered vendors for all aspects of the Assistive Devices Program (ADP), through the Find a Vendor and Apply feature.
Each individual database can be searched by city/town, postal code, or company name
Follow the following links for more information:
Artificial Eyes and Facial Prosthetics
Communication Aids
Custom Orthotic Braces, Compression Garments and Lymphedema Pumps
Diabetes Equipment and Supplies
Enteral-feeding Pumps and Ostomy Supplies
*Note: Enteral-feeding pump and ostomy supply vendors are not registered: You choose where you buy the supplies. Your doctor, the nurse practitioner or nutritional specialist can help you find a retailer near you.
Hearing Devices
Home Oxygen Therapy
Mobility Aids
Prosthetic Breasts or Limbs
Respiratory Equipment and Supplies
Visual Aids
Each individual database can be searched by city/town, postal code, or company name
Follow the following links for more information:
Artificial Eyes and Facial Prosthetics
Communication Aids
Custom Orthotic Braces, Compression Garments and Lymphedema Pumps
Diabetes Equipment and Supplies
Enteral-feeding Pumps and Ostomy Supplies
*Note: Enteral-feeding pump and ostomy supply vendors are not registered: You choose where you buy the supplies. Your doctor, the nurse practitioner or nutritional specialist can help you find a retailer near you.
Hearing Devices
Home Oxygen Therapy
Mobility Aids
Prosthetic Breasts or Limbs
Respiratory Equipment and Supplies
Visual Aids
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Short Description
Provides in-home respiratory services
- home oxygen Therapy
- Continuous Positive Airway Pressure (CPAP) for sleep apnea
- complex respiratory illness support
- 24-hour phone support for any concerns or questions about equipment
- patient and family education and support, focussing on treatment options, overview of illnesses, equipment, and general health and wellness information
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Short Description
COVID19 -- case management, counselling, and food bank for clients by appointment only * most case management to be done over phone * youth programs are now virtual and Youth Outreach Coordinator is working remotely, email youth@aidsdurham.com * cancellation of support groups, events, interventions, workshops, fundraising events, training and social activities
Harm reduction services at the following locations and hours
Support and education to people living with, affected by or at risk of HIV/AIDS in Durham Region
Harm reduction services at the following locations and hours
- Aids Committee of Durham Region - 115 Simcoe Street South, Oshawa - Monday-Friday 10 am-5 pm, Sun 10 am-3 pm
- The Back Door Mission - 66 Simcoe Street South, Oshawa - Tuesday, Wednesday, Thursday, Saturday, Sunday 10 am-3pm
- Christian Faith Outreach Centre - 158 Harwood Ave. South, Ajax - Monday, Wednesday, Thursday, Friday 9 am-4 pm
- For information on our Harm Reduction services, please contact Kayla harmreduction@aidsdurham.com
Support and education to people living with, affected by or at risk of HIV/AIDS in Durham Region
- volunteer drivers available to drive to medical appointments
- food bank for clients
- financial assistance is possible through wellness fund for urgent medical needs
- HIV and AIDS virus transmission, diagnosis and treatment, safer sex and drug use
- creating safe environments for LGBTQ people
- creating anti-oppression and anti-racism culture
- needle exchange
- Naloxone distribution
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Assistance for Children with Severe Disabilities and Special Services at Home Program
1-800-722-1196 Office: 905-440-1090
Visit Website
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Short Description
Assistance for Children with Severe Disabilities Benefit (ACSD)
- financial assistance for families who have children with severe physical and developmental disabilities
- monthly amount based on severity of disability, family income and special costs incurred
- application instructions and form available online
- financial assistance for the purchase of in-home supports for children with physical and developmental disabilities, and for adults with developmental disabilities
- application instructions and form available online
- Financial assistance to purchase supports, including relief from child's day-to-day care, including in-home and out-of-home respite
- visit website for details
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Short Description
Income Support
- helps people with disabilities who are in financial need pay for living expenses, like food and housing
- assists parents of handicapped children living at home with costs for special needs, transportation and parent respite
- assists persons with disability barriers to obtain and maintain employment
- assists families of disabled children to facilitate personal development and growth, and to provide family relief and support
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Home and Community Care Support Services Central East
1-800-263-3877 Office: 905-430-3308
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Short Description
Access to government funded home care services and long-term care homes
- help to navigate the array of community support and health agencies in the community
- information and referral to supportive local service agencies that help people live independently at home
- Care Coordinator determines needs of client, coordinates and continually evaluates needs
- nursing, physiotherapy, occupational therapy, speech language therapy
- social work, dietetics, medical supplies and equipment
- personal support, help with bathing or dressing
- centralized access for long-term-care homes, nursing homes and homes for the aged
- manage waiting lists
- assist with applications as the needs of the client determine, including applications from hospital
- arrange for short stay in a facility for caregiver relief
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Income and Employment Support Division (Ontario Works), Whitby
1-877-678-6333 Office: 905-666-6239
Visit Website
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Short Description
Assistance for those that are in financial need
Financial Assistance
Mandatory and Discretionary Benefits
Additional services:
Interactive Voice Response (IVR) 1-800-808-2268
Satellite Locations for Existing Clients
Ajax Office
140 Commercial Ave,
Ajax, ON L1S 2H5
Phone 905-428-7400
Oshawa Office
C1A-200 John St,
Oshawa, ON L1J 2B4
Phone 905-436-6747
Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929
Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566
Financial Assistance
- monthly allowance based on family size, housing costs and income
- monthly drug benefit card
- income tax clinic
Mandatory and Discretionary Benefits
- may include dentures, emergency dental services
- eyeglasses
- special diet allowance
- health care supplies
- medical transportation funds
- prosthetic devices
- funerals and burials
- programs may vary by City or Municipality
- volunteer placements
- job search programs based on individual's skills, experience and circumstances
- employment placement, job matching service
- job skills training - development of skills for specific jobs
- on-the-job training
- supports to self-employment, referrals to self-employment programs
- basic education, basic adult upgrading
- high school upgrading
- English as a Second Language (ESL) classes
- literacy and basic skills
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- walk-in job search centre
- access to computers, Internet, fax, photocopier, telephone
- resource materials
- job banks
- labour market information
- assistance with resumes
- referrals to job counselling and training
- covers costs related to starting a job or work placement
- families with children -- newborn child allowance, child care start-up costs, basic dental care for children
- help young parents finish high school, improve parenting skills, locate and maintain employment
Additional services:
Interactive Voice Response (IVR) 1-800-808-2268
- available Mon-Fri 8 am-9 pm and Sat, Sun noon-5 pm
- automated information and payment details, payment history, file status
- information and announcements about Ontario Works
- service not available to TTY users
- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Satellite Locations for Existing Clients
Ajax Office
140 Commercial Ave,
Ajax, ON L1S 2H5
Phone 905-428-7400
Oshawa Office
C1A-200 John St,
Oshawa, ON L1J 2B4
Phone 905-436-6747
Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929
Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566
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Short Description
- Diabetes management for children, adolescents, young adults, their families and friends
- group support and education
- individual support program available to each family both at the centre as well as in the home
- crisis prevention staff available 24 hours a day to families for consultation
- financial aid for insulin pumps
- support network to families
- social events, involvement in the centres' fundraising activities
- summer camp, athletic program
- pediatric and adult diabetes education sessions available to health professionals
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Short Description
Provides services that support health and wellbeing for seniors, adults with physical challenges and caregivers. Programs and services include:
- Meals on Wheels - frozen entrées, soups, desserts
- Grocery Shopping/Delivery
- Transportation and accompaniment for medical appointments, shopping and errands - accessible transportation available via the
Caremobile - Shopping Buddy
- Exercise and Fall Prevention Classes - virtual and in-person options
- Brokered Home Help and Maintenance
- Lifeline
- Friendly Visiting
- Telephone Reassurance Checks
- Dining & Recreation Events
- Medical Equipment Program - accepts equipment donations
- Blood Pressure Clinic
- Information and Referral
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Short Description
COVID19 Due to COVID-19, all listed services may not be available at this time.
Regular Service
Health Unit offers free preventive oral health services for eligible youth up to 17 years of age.
Services include:
Regular Service
Health Unit offers free preventive oral health services for eligible youth up to 17 years of age.
Services include:
- Fluoride Varnish application
- Sealants
- Scaling
- Oral hygiene information
- Assistance for eligible families to access publicly-funded dental treatment programs
- Oral health promotion resources and dental assessments (visual screenings) to preschool, elementary and high school students
- Data collected from the screenings provides oral health statistical information about the general school population
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Short Description
Northumberland County Community & Social Services is responsible for the delivery of Ontario Works, a program that provides income support and employment services referrals to eligible residents of the County
- Active participants have access to their case file information and important program announcements through the Interactive Voice Response (IVR) number, 1-800-808-2268. Clients will be asked to enter their 9-digit identification number and 4-digit security personal identification number (PIN). They will then have a number of choices that will allow them to access the information they are looking for.
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Short Description
Organization provides humanitarian services to the community, through the free loan of medical equipment i.e. crutches, walkers, bath chairs, and wheelchairs. Call Jack Scott 905-372-0500 or office for information.
- Scholarship to each high school in Cobourg is offered yearly.
- Hall available to rent for functions. Catering provided at an extra cost. Call Steve Wilson at 289-251-8599 to book.
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Short Description
Provides financial assistance and support to families in a time of crisis, as a result of a serious illness or injury to a member of that family who is between the ages of 17 and 25.
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Short Description
Supports for people living with type 2 diabetes and prediabetes * healthy eating, exercise, and other lifestyle choices * registered nurse, dietitian, diabetes educator, social worker and chiropodist on staff
- insulin injections
- insulin pump program
- glucose screening clinics
- nutritional counseling
- foot screening and assessments
- chiropody services
- oral hypoglycemic agents
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Ontario. Ministry of Children, Community and Social Services. Ontario Disability Support Program, Malvern Office
1-888-789-4199 Office: 416-314-0261
Visit Website
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Short Description
Income Supports:
Health benefits -- prescription drugs, dental care, vision care
Employment incentives and benefits -- Employment and Training Start-Up Benefit
child care costs
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
Health benefits -- prescription drugs, dental care, vision care
- medical supplies, including diabetic and surgical supplies
- transportation to medical treatment if cost exceeds $15 per month
- Pregnancy and Breastfeeding Nutritional Allowance
- Extended Health Benefit may be available to clients who are no longer eligible for ODSP income support
- batteries for mobility devices and hearing aids
- guide dogs
- Special Diet Allowance may be available
Employment incentives and benefits -- Employment and Training Start-Up Benefit
child care costs
- Work-related benefit
- Transitional health benefit
- Employment Transition Benefit
Transition Child Benefit -- for those not receiving the Ontario Child Benefit or the Canada Child Benefit
Employment Supports -- job preparation, job search, starting a business
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Sun 24 hrs -- automated information and payment details, file status, service not available to TTY users
Welfare Fraud Hotline 1-800-394-7867, welfare.fraud.css@ontario.ca-- to report suspected cases of social assistance fraud
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Ontario Works, Malvern Office
1-888-465-4478 Ontario Works Application Centre: 416-338-8888
Office: 416-397-1000
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 -- information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm --automated information, payment details, file status
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder -- personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Ontario Public Drug Programs
1-866-532-3161 ServiceOntario: 1-866-532-3161
ServiceOntario: 416-314-5518
Visit Website
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Short Description
Partial funding to cover the costs of prescription drugs listed in the Ontario Drug Benefit Formulary * includes nutrition products and diabetic testing agents * prescriptions for listed drugs must be ordered by a doctor or dentist licensed to practice in Ontario and must be filled by a pharmacy in Ontario
Ontario Drug Benefits Program (ODB) - Helps eligible people pay for their prescription medications
Drug Funding Program for Cancer Care - Funding for cancer drugs * administered by Cancer Care Ontario
OHIP+ - Program to cover the costs of medications for some OHIP-covered children and youth 24 years and younger * 4,400 drugs included in program
Exceptional Access Program - Handles funding requests for drugs that are not listed in the Formulary * requests reviewed on a case-by-case basis
Services and Programs:
Ontario Drug Benefits Program (ODB) - Helps eligible people pay for their prescription medications
Drug Funding Program for Cancer Care - Funding for cancer drugs * administered by Cancer Care Ontario
OHIP+ - Program to cover the costs of medications for some OHIP-covered children and youth 24 years and younger * 4,400 drugs included in program
Exceptional Access Program - Handles funding requests for drugs that are not listed in the Formulary * requests reviewed on a case-by-case basis
Services and Programs:
- Ontario Naloxone Program for Pharmacies
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Short Description
Provides funding to cover the costs of prescription drugs listed in the Ontario Drug Benefit Formulary/Exceptional Access Program to Ontario residents who have high prescription drugs costs in relation to their income
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Ontario's Fertility Program
ServiceOntario: 1-866-532-3161 ServiceOntario: 416-314-5518
Visit Website
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Short Description
Program covers eligible people looking to conceive or expand their families * fertility program offers artificial insemination (including intra-uterine insemination), one cycle of in-vitro fertilization, and one cycle of fertility preservation for medical reasons (such as patients undergoing a medical treatment which could lead to infertility)
Potential patients are encouraged to speak with their health care provider to determine if the program is the best option for them * potential patients can also contact the fertility clinics who are offering publicly funded fertility treatments
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Short Description
Dental care program funded by the Provincial government * provides free, routine dental services for low income adults who are 65 years of age or older * coverage period ends yearly on July 31, no matter when enrolled in the program
Coverage includes :
Coverage includes :
- check-ups * including scaling, fluoride and polishing
- repairing broken teeth and cavities
- x-rays
- removing teeth or abnormal tissue (oral surgery)
- anesthesia
- treating infection or pain (endodontic services)
- treating gum conditions and diseases (periodontal services)
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Short Description
Financial assistance for seriously ill children and their families
- special treatment needs
- medical expenses
- transportation
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Ontario Works, Scarborough Village Office
1-888-465-4478 Ontario Works Application Centre : 416-338-8888
Office: 416-392-2800
Visit Website
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Short Description
Provides financial benefits through Ontario Works, as well as employment and social supports to people living in Toronto
Financial Assistance -- monthly allowance based on family size, housing costs and income
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
Child and Family Support - benefits include newborn child allowance, child care start-up costs
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
Financial Assistance -- monthly allowance based on family size, housing costs and income
- provides money for food, shelter, and other household costs
- coverage for prescription medications under the Ontario Drug Benefit Program
- help with health costs and employment related expenses
- visit www.toronto.ca/ontarioworks for list of benefits
Health Support --includes medical supplies, sensory and mobility aids, medical transportation
- discretionary benefits may include dentures, emergency dental services, eyeglasses, prosthetic devices, funerals and burials
- some benefits may be available to only those receiving social assistance, visit website for more information
- Employment centres - walk-in job search centres
- Training Programs - programs to assist clients prepare for employment, self-employment or career advancement
- Employer Hotline 416-397-JOBS (5627) --for employers to post jobs
- clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children
Child and Family Support - benefits include newborn child allowance, child care start-up costs
- Learning, Earning and Parenting (LEAP) -- helps young parents 16-25 finish high school, improve parenting skills, locate and maintain employment
- help in pursuing child or spousal support
Housing Stabilization Fund --help with rent and energy arrears, rent deposit, moving costs and essential furniture
Social Supports -- referral to community and government services including child care, housing, addiction supports, health and mental health services, food banks, legal services, supports for youth, seniors and persons with disabilities
Client Services and Information Unit 416-338-8888, option 3, then option 5 --information on Ontario Works, including legislation and procedures
Interactive Voice Response (IVR) 1-800-808-2268, Mon-Fri 8 am-9 pm, Sat-Sun noon-5 pm -- automated information, payment details, file status, service not available to TTY users
MyBenefits -- online service available to residents receiving Ontario Works to access information via smartphone, tablet or computer
Service and Benefit Finder --personalized list of benefits for child care, employment, housing and living expenses
Welfare Fraud Hotline 416-392-8980 -- to report allegations of fraudulent collection of Ontario Works assistance
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Short Description
Specialists in ostomy, continence, incontinence and wound care products * OOS Medical carries many brands including Hollister, Coloplast, Convatec, Derma Sciences, Smith & Nephew, Molnlycke, Mentor, Med-RX, Medline, & Bard * Manufacturer of AMICI Intermittent Catheters, AMICI Ileostomy Catheter,
SG3 Ostomy Deodorant, Flange Seal Rings, Pouch Liners, Seal N Toss &
Protecta Skin Barrier.
Customers can also purchase products on-line at OstomyWeb.com.
Customers can also purchase products on-line at OstomyWeb.com.
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Short Description
Health care services offered at home, at school, and in the
community, as well as access to supported living programs and long-term
care * care coordinators work with people in the community or leaving
the hospital to determine what help is needed and arrange for care
Services may include:
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
Services may include:
- nursing
- nurse practitioner
- personal support
- physiotherapy and occupational therapy
- speech and language therapy
- social work
- nutrition and food counselling (dietitians)
- palliative care
- medical supplies and equipment
- access to long-term care homes
- access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
- health support in the school
- specialized services for people living with specific health conditions
- referral to other community supports
Information and Referral - thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 - in French
Placement Services - Placement services determines eligibility for admission and prioritizes and manages the admission process to long term care facilities. Provides support and information to both applicants and their families prior to and during the admission process. Determines eligibility for Convalescent Care and Short Stay in a long term care facility.
Self Management Program - Offers various workshops in the community that supports both patients and their caregivers in their journey of managing chronic health conditions like chronic pain, diabetes, heart disease, arthritis, cancer and lung disease * Participants and their caregivers develop new tools and skills to help them manage the emotional, social and physical aspect of living with a chronic condition, or supporting someone with a chronic health condition.
Services and Programs:
- Nursing Clinic - Scarborough East
- Nursing Clinic - Scarborough North
- Scarborough Health Network, Birchmount Site
- Scarborough Health Network, Centenary Site
- Scarborough Health Network, General Site
- School Health Support Services
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Short Description
Affordable dental services geared to meet the needs of all local individuals and families.
Services include for eligible clients:
Services include for eligible clients:
- examinations
- x-rays
- cleanings/scaling
- fillings
- extractions
- sealants
- fluoride treatments
- root canals (selective)
- dentures (selective)
- prevention and education
- referrals
- walk-in emergencies accepted
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